No email on iPad

I have an iPhone 5 and an iPad mini with the same two email accounts on each. I have had them both for over a year and never had this problem before. Yesterday morning I was unable to access one email account (the other one works fine, they both are yahoo accounts) on the iPad but had Internet and could access both email accounts on the iPhone. I could also open both email accounts through my desktop so it does not seem to be an email problem. When I try to get email through the "down" address on the iPad, a box appears that says "the connection to the server failed." This happened overnight, I was not in the settings or making any changes. Any ideas would be appreciated. Thank you.

Sorry, but read the "disclaimer" at both the top and bottom of their web page:
They are one of many opportunistic outfits completely unrelated to Apple, and they state that explicitly. Never use Google to search for "Apple Support".
I don't know what you paid them (their web site states $49.99) but Apple's fee for single incident support is $29.

Similar Messages

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    Why will my iPad not SEND email but will receive email?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
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    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
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  • Cannot send email from iPad mini

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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
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    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

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    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3276 can receive and send email on ipad  and can send email from mac to ipad but cannot read emails on mac

    mac was set up with email account. now i am unable to read my emails, tried sending test email from mac to ipad and it worked sent email from ipad to mac but did not register why? when it use to work up until tuesday. checked email sever settings and all seems to be the same as the ipad so seems ok

    mac was set up with email account. now i am unable to read my emails, tried sending test email from mac to ipad and it worked sent email from ipad to mac but did not register why? when it use to work up until tuesday. checked email sever settings and all seems to be the same as the ipad so seems ok

  • I cannot send Yahoo eMail from iPad or iPhone, but I can receive

    I cannot send Yahoo eMail from iPad or iPhone, but I can receive.

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

  • Deleting emails on ipad and iphone

    hi peeps...
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    anyone?

  • Purchased ipad already got apple id through itunes and iphone but it is not an email address ipad setup process will not allow me to use current id or change id to primary email address - do i have to have different id for ipad

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  • How to delete multiple emails from iPad 2

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  • Writing email on ipad can I change the color of the text?n email on ipad can I change the color of the text?

    When writing an email on ipad can I change the color of the text half way through to highlight relevant detail?
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    Thanks,
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    If you're in the US
    You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
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  • My iCloud email on iPad keeps saying it won't connect to server.

    My iCloud email on iPad keeps saying it won't connect to server. Tried removing and adding iCloud back on device already. Says last update was Thursday (3 days ago). I don't use this email much but got a few emails and attachments I need for work from that address. I logged in online from another computer and it worked. Any ideas how to fix this now? I do get email from other accounts and do have internet connection.

    Cannot connect to iTune Store
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  • HT1277 Only When abroad, unable to send emails fron ipad 2

    Each time i arrive to the same hotel in London, i am getting mail but unable to send mail. Since i did not change any of my normal configuration, can someone explain to me how to resolve this problem? At the hotel, they tell me its a problem with my server, and my server tells me its a problem with my hotel internet provider. Please help

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • How do I delete multiple emails on iPad 3rd generation

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    Wait a while if you have a large number of emails
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  • Can I sync email between iPad mini, iPad, and MacBook so that if I delete email using one device, it will also be deleted from the other two?

    Can I sync email between iPad mini, iPad, and MacBook so that if I delete email using one device, it will also be deleted from the other two?

    You have to set up the email account using IMAP instead of POP.
    What type of email address is it? Yahoo, hotmail, gmail, etc?
    ~Lyssa

  • Cannot view embedded images in emails with iPad mini

    Hi there - I can't view embedded images in emails with iPad mini. Any reason why?
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    I am having the same problem + I cannot download pdf attachment effectively.
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    I am using iPad 2. 

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