No email sent to Approver (WS140000089)

Hi,
I am using SRM server 5.50 SP08. Self service procurement scenario - Extended Classic.
I am using One step PO approval workflow WS140000089. When PO is created by purchaser, No email is be sent to the approver's Outlook Inbox.
SAPCONNECT configuration is already done.
Email address (INT) for each user is maintained in SU01.
Can somebody guide me to set this.
Thanks,
Milind

Hi,
The job RSWUWFMLEC is scheduled to enable offline approval functionality in SRM and to allow the work items in the SRM user's inbox to be transferred to their preferred e-mail client (e.g. Outlook, Lotus Notes, GroupWise, etc.). E-mails are only sent to those users for which the user attributes (FORWARD_WI) "Flag: Forward work item,'' are maintained in PPOMA_BBP. This is useful for users that do not use the integrated inbox of the EBP system, so that another mail client can process work items in their usual mail client.
There are two steps in this job:
1. The initial step moves the approval work item from the SAP inbox to SAP connect (TCode: SCOT). This step is execute by report: RSCONN01.
2. The second step moves the same work-item from SAP connect to the organization's mail server, which then sends the e-mail to the user's preferred e-mail client. This step is executed by report: RSWUWFMLEC.
http://help.sap.com/saphelp_srm30/helpdata/en/84/a7e3389870c05ce10000000a114084/content.htm
I hope this helps on this issue.
Pls refer the foll links for detailed settings:
http://help.sap.com/saphelp_srm30/helpdata/en/84/a7e3389870c05ce10000000a114084/content.htm
Please try these links ->
SAP Standard Solution
http://help.sap.com/saphelp_srm50/helpdata/en/88/f7423b4ac8d506e10000000a11402f/frameset.htm
Processing of Work Items in Other Mail Clients
http://help.sap.com/saphelp_srm50/helpdata/en/67/ec7b20d15411d2b465006094b92d37/frameset.htm
Related  thread:
Re: Approve by E-mail   Reject by E-mail  link need to be removed
BR,
Disha.
Pls reward points for useful answers.

Similar Messages

  • No Content in Approve/Reject Email sent to SC approver.

    Dear Experts,
    Approve/Reject shopping cart Email sent to the  approver does not have the content saying Approve or reject a shopping cart however other users are getting correct Email content. I would like to know why the system is sending blank email content to the only this user? Is it something change to the user settings? If any one has come cross this issue. Please help me on this.
    Thanks
    Umakanth.

    Hi,
       Are you able to see the content in SCOT-utilities-overview of send orders.. then select the email and choose the display document button.. which will show the email content..if you see content there but not in email then problem with the mail client...
    Saravanan

  • Email notification for approval sent to all managers

    Hi everybody,
    an astonishing process occurs in the workflow, a shopping cart was sent for approval, waiting for the manager linked to the requester in organizational structure to receive an email notification for approval,
    unfortunately , in certain case the email is sent to all managers even if we did a control in the badi concerning the workflow according to their role and flag is_manager in the structure.
    Is there anyway to check the flow and try to debug it to understand the way the workflow build this email notification and furthermore how the managers are selected?
    I already passes through the FM RH_GET_ACTORS, I had a look on the report RBBP_OFFLINE_EVAL.
    Thank you in advance for your suggestions.
                             Best regards Mahmoud

    Hi Manoj,
    I check this note today but it 'sounds'  good.
    There are two other notes which are interesting adding to the previews one: 764068 and 636540.
    Thank you very much for your reply.
                          Best regards Mahmoud

  • How can i make the email sent as an attachment to account/intrec.record ?

    Hello Friends,
    We are on CRM7.0 .
    1. Customer can call the CIC and request IC agent for some change in his personal data ( Account details- first name , last name etc) or address data( telephone numbers changed, address changed due to reloaction etc)
    2. Now we already have made developments as when IC AGENT is changing any data related to account details or account address, an email is sent to the customer saying you have requested so and so changes and its pending for approval.
    3. We also have developments in place as when the concerned officer has approved the changes, an email is sent to the customer saying so and so changes are approved and updated with us.
    4. Now, the requirement is, whenever this email is getting sent( request email as well as approval email) , we would also like to have it as an attachment to the account so that we can keep track as when and what mail was sent and what changes where incorporated for a particulat customer
    The option to me is either attach this email to the account or attach it to the interaction record.
    Can anyone please guide me on
    1. Is it possible to track that email  and set it as an attachment ?
    2. We know that in Campaign, we have quessionair documents that get autoattached to the email's sent to target group in a campain-say for product proposal...or in some senarioes, these quessionairs are autoattached to the oppotunities when Sales Rep make the customer visit, they get these quessionairs filled. I am not functional and i dont know what backend configurations are done for it, I am a technical person. I would like to know, that is there any backend transaction or configuration seeting by which i can have emails sent to a customer get auto-attached to the interaction record or account ?
    Waiting for replies.
    Thanks & Regards,
    Suchita

    Hi,
    Here is some sample coding to create attachments using cl_crm_documents,
    * Fill the business object
       ls_business_object-instid = lv_guid. ( this can be your document guid )
       ls_business_object-typeid = "business object type like BUSxxxx )
       ls_business_object-catid = 'BO'
    * File properties
          ls_property-name  = file_description.
          ls_property-value = lv_filename_string.
          APPEND ls_property TO lt_properties.
    * File info
          ls_fileinfo-file_size  = lv_size.
          ls_fileinfo-binary_flg = 'X'.
          ls_fileinfo-first_line = 1.
          ls_fileinfo-file_name  = lv_filename.
          ls_fileinfo-mimetype   = lc_mimetype.
    * lv_pdf has data as xstring
       CALL FUNCTION 'SCMS_XSTRING_TO_BINARY'
          EXPORTING
            buffer     = lv_pdf
          TABLES
            binary_tab = lt_content_bin.
        DESCRIBE TABLE lt_content_bin LINES ls_fileinfo-last_line.
        CALL METHOD cl_crm_documents=>create_with_table
          EXPORTING
            business_object     = ls_business_object
            properties          = lt_properties
            file_access_info    = lt_fileinfo
            file_content_binary = lt_content_bin
            raw_mode            = 'X'
          IMPORTING
            LOIO = ls_loio
            PHIO = ls_phio
    *  ls_loio and ls_phio contains the logical and physical id's. You can read the attached data using PHIO or LOIO
    To display the attachment in email
    update content of attachments
        CLEAR ls_att_content.
        ls_att_content-file_name     = cl_crm_email_utility=>convert_uc_numbers_to_char( lv_fname ).
        ls_att_content-charset_file_name  = lv_filename.
        ls_att_content-content_bin   = lv_pdf.
        ls_att_content-mime_type     = lc_mimetype.
        ls_att_content-content_id    = lv_guid.
        ls_att_content-is_embedded   = space.
        APPEND ls_att_content TO gt_attachment_content.
    cl_crm_email_utility=>get_body_part_from_editor
    exporting
    iv_plain_text = lv_text
    it_attachment = gt_attachment_content
    importing
    et_mime_data = lv_mail_data->body
    changing
    cv_html = lv_btf_ascii.
    To send email
    lv_send_request_id = cl_crm_email_utility=>send_email( iv_mail_data =  iv_mail_data ).
    cl_crm_email_utility=>create_send_req_from_mail_data
    exporting
      iv_mail_data = lv_mail_data
    importing
    ev_send_request_id = lv_send_request_id.
    Regards,
    Arun Kumar
    Edited by: Arun Kumar on May 13, 2010 2:59 PM

  • Non PO invoices sent for Approval - getting error message - Tax Jurisdictio

    Hi Experts,
    Our clients have just upgraded from SAP 4.6C to ECC 6.0 and when the Non -PO invoices are sent for approval the user is getting the below error message.
    'Specify a tax jurisdiction key' - Message no. F5566
    Could any one suggest what the reson could be.
    Answers would be suitably rewarded.
    Thanks in advance,
    Manish Singhi
    E- [email protected]

    Hi,
    Can anyone suggest on this.
    Thanks,
    Manish

  • Workflow did not trigger the email notification to approver inbox

    Hi SAP Gurus,
    SRM 5.0
    Extended Classic Scenario
    CCM 2.0
    Query : Work Flow triggers the professional purchaser PP in approval previw of SC  but there is no email sent to the PP inbox.
    No email notification is sent to the Professional purchaser inbox.
    Can any one advice on this to locate the error.
    Regards,
    Jayoti

    Many thanks all Specially Sravanan & Laurent
    The issue has been resolved now . The problem was RFC Configuration was not setup for workflow in SWU3.
    Problem : Email was not triggering in professional purchaser and approver inbox even though we can see I the approval preview screen at the portal
    Solution : The work item step was not generating  for Agent determination.
    In Automatic Workflow Customization ( SWU3 ), Configure RFC Destination under Maintain Runtime Environment was not enabled.
    Basis Team  ran  Perform Automatic Workflow Customizing button situated adjacent to Execute button. And the status for Configure RFC Destination changed from Red cross to Green Tick.
    In Automatic Workflow Customization ( SWU3 ) -> Maintain Runtime Environment -> Configure RFC Destination
    There were some more options below were in Crossed red status :-
    We selected the particular step below and Right Click -> Auto- Customizing
    1)     Schedule Background Job for Missed Deadlines
    2)     Schedule Background Job for Work Items with Errors
    3)     Schedule Background Job for Condition Evaluation
    4)     Schedule Background Job for Event Queue
    5)     Schedule Background Job for Event Queue
    Regards,
    Jayoti

  • Mail is not sent to approver

    Workflow for approval is working fine but no email is sent to approver in SOST when the shopping cart is ordered. However, there is a message for approval in Inbox in SRM 5.0.
    I have check marked all options for all roles in the Shopping Cart scenario in SPRO->u2026->Determine recipient of notifications. Mail is set up in SCOT with Internet Address Area set to *. On the users in SU01 I am only using internal email addresses where communication is set to Email (could I also use Remote Email?). I have set the FORWARD_WI=X attribute in ppoma_bbp for all users. In SO16 I have set the radio button for "Send to users home address".
    In SOST I can see mails when a SC has been changed, rejected, and approvedu2026 but not any mail notification when a SC is sent for approval.
    Do you have a solution or any sugestions to fix this problem?
    Best regards
    Niels

    Hi,
    In SRM 5.0,report RBBP_NOTIFICATION_OFFAPP is used scehdule offline approval mails .Please see whether this program has been scehduled to send the offline mails.
    Also goto tcode SBWP and create a test mail and see whether you can see the entry for that mail in tcode SOST.
    Please see the foll link for more deatils:
    SRM5.0:
    http://help.sap.com/saphelp_srm50/helpdata/en/31/ec423b4ac8d506e10000000a11402f/frameset.htm
    SRM 4.0:
    http://help.sap.com/saphelp_srm2007/helpdata/en/31/47c6cb8e9249f2bc29444212e4704a/frameset.htm
    You need to check the settings mentioned in the link above before you scehdule the report for snding the approval mails to the external email ID's of the approvers.
    The job mentioned are only for sending the approval mails.To send the requester notification messages to external mail box (instead of SRM inbox),see the foll thread for more pointers:
    Re: mail refuse shopping cart
    Do let me know if you need an further help.
    BR,
    Disha.

  • TS3276 An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

    An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?

    For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
    If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
    Problem solved.
    And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions.

  • ICloud emails sent from apple mail or iPhone 3gs never arrives, works fine when sent from iCloud website

    The ony place I have been able to send and receive email since the launch of iCloud has been the icloud website. I wasn't able to send email from my iphone 3gs or apple mail at all until today, now it finally appears to let me send email but it never arrives to its destination.
    I can send an email from the icloud website without issue, and email sent from my icloud account using my iphone 3gs and apple mail seems to send fine and without error but who knows where it goes.
    Has anyone else experienced this issue?
    Thanks!
    Charles

    I figured out how to fix it... if anyone else has this problem, go to Outlook > Preferences > Accounts > select the IMAP account > Advanced > Folders and for "Store Sent Messages in this Folder:" select "Sent Messages (Server)."

  • Emails sent on iPhone do not show up on my Mac

    I have a few email accounts.  For my Gmail account if I send an email on my iPhone, it does not show up on in sent mail on my Mac (or anywhere else for that matter).  I am using Apple's Mail application and the emails I am sending from iPhone are also being sent from the mail application as opposed to using the Gmail HTML interface.  Gmails sent from my iPhone do show up in sent mail when I open Gmail in a web page.  Also, emails sent from my Gmail account on my Mac do show up in sent mail on my iPhone. 
    I only have this problem with Gmail (my primary email account).  My other emails sync up fine between me iPhone and Mac.
    Other info:
    Outgoing mail server:  smtp.gmail.com
    Mailbox behaviors:  "Drafts Mailbox" and "Trash Mailbox" are listed under Mailbox Behaivors, but there is no "Sent Mailbox" like I have with my other accounts.  I have a feeling that this is the root of my problem since I have no way of electing to have my Sent mail stored "On the Server".
    Any suggestions would be greatly appreciated!

    Joelrsny had the much easier fix:
    For Sent folder not showing on the iPhone.
    ALL of these ways work to add a Gmail account to the iPhone. Its not how you add it, its the settings in Gmail causing these folders not to appear.
    Do not add the account to the iPhone first. Go to Gmail.com in a browser, log in to your email account and hit settings at the top right.... Select the Labels Tab at the top. On the right, you will see check boxes. Check all the folders you want to appear in imap accounts. Once you check them, go and add the account by just picking add Gmail account on your iphone settings for mail. ALL the folders you checked will appear...
    Done!

  • Delivery report shows status of Pending for external address. Email sent to both internal and external addresses.

    We have an Exchange 2013 on-premise server and seem to have an issue with emails sent to internal and external users at the same time.
    The issue came to light because someone sent an email to 44 recipients, of which one was internal. None of the external recipients received the email. I checked the delivery report in the EAC and found the internal email marked as 'Delivered' and all of
    the external ones marked as 'Pending'. I checked the queues and there were none. I did some testing and sent an email to just one of the external addresses on the list, it arrived. I tried sending the email again to all of the recipients, the external ones
    all showed 'Pending'. I tried it again, but this time excluded the internal email address and all of the 43 external emails were immediately delivered.
    So it seems that the issue only arises when we are sending to both internal and external addresses.
    I then tried a test email to one internal address and one external address. The Delivery report says that the internal address was delivered immediately, while the external address is 'Pending' and gives more information saying: 'Message delivery is taking
    longer than expected. There may be system delays. For more information, contact your helpdesk.'. To add further mystery to this, the email was actually delivered.
    So, I have two concerns:
    First is seems that some emails sent both internally and externally are only arriving internally. This is a huge problem because I don't know how many have been affected. There may be many lost emails we don't know about.
    Second, it looks like I can't trust the delivery report. It says pending for some emails which didn't arrive, but it also says pending for some which did arrive. That is no good at all.
    For info the server is running Windows Server 2012. I have run a Microsoft Update to check if there are any to apply and the only Exchange one is a spam filter update, which I doubt has any bearing but I will apply when I get chance.

    Hi Neil,
    According to the description, I find a related KB on Exchange 2010:
    https://support.microsoft.com/kb/2694474?wa=wsignin1.0
    It has the similar situation as yours.
    This issue occurs because a function in a message tracking component tries to obtain the information for the recipient instead of the external recipient.
    Please try to upgrade to the latest Exchange update to check whether this issue can be solved.
    Also please check whether Throttling has been set.
    Please run "Get-TransportService | fl" to check the MaxOutboundConnections parameter value.
    More details to see:
    Message throttling 
    http://technet.microsoft.com/en-us/library/bb232205(v=exchg.150).aspx
    Thanks
    If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Mavis Huang
    TechNet Community Support

  • HT201303 how do i associate a different apple ID with my ipad?  I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

    how do i associate a different apple ID with my ipad?  I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad

    To check if you have a virus, you can download ClamXav
    also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge.

  • I have a problem with mail autofilling info email addresses. Emails sent to me the from looks like this: Holiday in the United States email address . I have no idea what this Holiday in the United States is...How can I fix/change to my name?

    I have an irritating problem with mail autofilling info in email addresses. Emails sent to me the from looks like this: Holiday in the United States <my email address>. I have no idea what this Holiday in the United States is or how it got to be there...How can I fix/change to my name?
    I fixed the To: autofilling incorrectly by deleting my email address from the Previous Recipients List, but is there a way to stop that from coming up on emails that I receive?

    Have you checked your Mac address book? If your email is saved somewhere in your address book with the name "Holidays in the United States" it might be adding the name automatically in Mac Mail.
    Alternatively, try this:
    Delete an Email Address from Auto-Complete in Mac OS X Mail
    To remove an email address from the auto-complete list in Mac OS X Mail:
    Start typing the recipient's address or name in a new message.
    Select the desired address from the auto-complete list as if you'd compose an email to them.
    Click the small down arrow in the recipient.
    Select Remove from Previous Recipients List from the menu.
    You can also search for the unwanted address directly in the previous recipients list:
    Select Window | Previous Recipients from the menu in Mac OS X Mail.
    Highlight the address you want to remove.You can highlight multiple addresses by holding down the Command key.
    Click Remove from List.
    Source: About.com

  • How do I copy multiple email addresses from one email sent TO me into a new message?

    How do I copy multiple email addresses from an email sent to me into a new message?

    Are they in the body of the mail?
    Hold your finger down in that mail until the little blue bubble pops up. One of the options should be to select all. Choose that and all will be hilighted. then a pop up comes up to copy, choose that, open your destination and hold your finger down to get the paste dialogue.

  • I just had to create a new account because i know my id but not password and when i reset it it says email sent but i dont recieve it anywhere how can i fix this ??  I LOST EVERYTHING :(

    I JUST HAD TO CREATE A NEW I COULD ACCOUNT BECAUSE I CANT GET INTO MY OLD ONE I KNOW MY ID AND HAVE TRIED TO RESET IT BUT WHEN I DO IT SAYS EMAIL SENT BUT I NEVER RECIEVE ANY EMAIL

    Did you check your spam folder?

Maybe you are looking for