No email sound notification

Hi all,
on my new iPhone 3G I have several email accounts set to check every 15 min. When the iPhone is in standby mode it does receive those new mails, which I can see on the Mail icon when I switch on, but I never hear a sound notification, although switched on.
Is this supposed to work like that?
Thanks

I have been having the same problem and even got Apple to replace the phone.
Same problem on the second phone.
But, everyone I know who has an iPhone, including my husband, has the email sound working fine.
Has anyone found the answer?
Also, a question: What type of email account is giving you the problem and what is the domain?

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Incredible2 is my first smart phone so maybe I'm missing something here. Can't I customize the text and email alerts with my own sound or am I stuck with the options that are on the phone? Even with the volume turned up all the way I can't hear any alert unless the phone is out of my pocket and sitting right next to me. Any suggestions?
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Well I've been thinking about this but I'm stuck at some point.
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