No email to verify my purchase of PDF export

I have not received an email to allow me to start using th ePDF export I purchased more than a week ago. I have checked my junk mail etc but no sign anywhere. Disappointed as payment accepted.
Eileen

Hello David
Thankyou for your response, my apologies but I purchased with another email account which was [email protected] for receipt of Adobe email. I have never received a confirmation email to allow me to access PDF export but I have a receipt for payment.
Looking forward to hearing from you.
Eileen
Date: Tue, 30 Apr 2013 01:07:38 -0700
From: [email protected]
To: [email protected]
Subject: no email to verify my purchase of PDF export
    Re: no email to verify my purchase of PDF export
    created by David Kastendick in Adobe ExportPDF - View the full discussion
Hi Eileen, I do not show a paid subscription to ExportPDF associated with your @hotmail.co.uk Adobe ID that you used to post this message. If you subscribed to the service with a different Adobe ID, can you let us know if you were able to verify that email address? -David
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5278672#5278672
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5278672#5278672
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     Start a new discussion in Adobe ExportPDF by email or at Adobe Community
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No email to verify my purchase of PDF export

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