No explanation for failed android update service?

Why has no member of the Verizon support staff come forward with a clear explanation for the lack of Android 2.3.4? It is beyond doubt now that the version in question is in fact available for Verizon to release to their US customers. Maybe there is a valid reason for delaying the release of an essential update, but until VZW stops avoiding numerous complaints and attempts to resolve the issue, situations such as these will continue to tarnish their brand. Do your part and  warn others who maybe be lured into ordering this failure of a phone. Tell them to get the superior AT&T 4g version or wait until a newer model is released. We have been tricked into committing two years of our lives to a network that refuses to answer questions.
I spoke on the phone with Verizon support. The employee was very friendly and seemed genuinely concerned. After a lengthy wait on hold, the only information the employee could provide was that it was maybe SE's fault, and gave me a number to call them. Of course, support at SE explicitly confirmed what everyone on here has said: VERIZON HAS THE UPDATE AND THEY DECIDE WHEN TO RELEASE IT.
So, VZW... you have the update and you have yet to provide us with fully-functional devices. Instead of ignoring the issue, respond directly to this post. WHEN will the update 2.3.4 be released? I can't wait for this nightmare to start all over again once ICS drops.

Cause they are too lazy to release it. I'm done with this crappy company once my contract is up unless they can get their act together and give us the updates Sony has given them.

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    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
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    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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    <01-16-2015 08:49:28> INFO: IsPortUsedByAnySqlInstance port 1433.
    <01-16-2015 08:49:39> INFO: TCP port 1433 is not in use by any other SQL Server instances.
    <01-16-2015 08:49:49> INFO: Sql express: OS version:0, ServicePack:0.
    <01-16-2015 08:49:49> ERROR: Cannot install sqlexpress 2012, not meet OS requirement: Windows server 2008 sp2, Windows server 2008 R2 sp1 or higher.
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    or the specified TCP port is being used by another SQL Server instance, or OS version is not Windows Server 2008 sp2, Windows Server 2008 R2 sp1 or higher. Setup is unable to install SQL Server Express on the secondary site.
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    site server installation. Remove the site or site system role from the computer, or select another computer for site server installation.
    <01-16-2015 08:49:55> DPServer.ms.com;    Firewall exception for SQL Server (stand-alone primary site);    Passed
    <01-16-2015 08:49:55> INFO: SQL Server computer <DPServer.ms.com>
    <01-16-2015 08:49:55> INFO: SQL Server named instance <>
    <01-16-2015 08:49:55> INFO: Install SQL Server Express on secondary site, skip checking.
    <01-16-2015 08:49:55> DPServer.ms.com;    SQL Server service running account;    Passed
    <01-16-2015 08:49:55> INFO: Install SQL Server Express on secondary site, skip checking.
    <01-16-2015 08:49:55> DPServer.ms.com;    Dedicated SQL Server instance;    Passed
    <01-16-2015 08:49:55> INFO: CheckSQLCollationSecondary
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    <01-16-2015 08:49:55> DPServer.ms.com;    Parent/child database collation;    Passed
    <01-16-2015 08:49:55> INFO: Checking .NET framework versions 3.5...
    <01-16-2015 08:50:05> INFO: .NET is installed
    <01-16-2015 08:50:05> DPServer.ms.com;    Minimum .NET Framework version for Configuration Manager site server;    Passed
    <01-16-2015 08:50:05> INFO: Checking .NET version required for installing SQL Server Express for Secondary Site.
    <01-16-2015 08:50:05> INFO: Checking .NET framework versions 4.0...
    <01-16-2015 08:50:10> INFO: .NET is installed
    <01-16-2015 08:50:11> DPServer.ms.com;    Minimum .NET Framework version for SQL Server Express edition installation for Configuration Manager Secondary Site;    Passed
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    <01-16-2015 08:52:29> INFO:CheckInstallSourcePath <DPServer.ms.com>
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    <01-16-2015 08:52:55> INFO: Installing SQL Server Express, skipping SQL Server check.
    <01-16-2015 08:52:55> DPServer.ms.com;    SQL Server on the Secondary Site Computer;    Passed
    <01-16-2015 08:52:55> INFO:CheckSupportedFQDNFormat <DPServer.ms.com>
    <01-16-2015 08:53:04> INFO: NetBIOS <NZWHKVMAS020>
    <01-16-2015 08:53:04> DPServer.ms.com;    Primary FQDN;    Passed
    <01-16-2015 08:53:04> INFO:CheckMachineAccountHasADAccess <DPServer.ms.com>
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    permissions, see http://go.microsoft.com/fwlink/p/?LinkId=233190.
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    <01-16-2015 08:53:44> DPServer.ms.com;    Remote Connection to WMI on Secondary Site;    Passed
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    <01-16-2015 08:53:44> INFO: LangID <409>
    <01-16-2015 08:53:44> INFO: NOT primary site or CAS install, skipping check for reqired collation of SQL Server.
    <01-16-2015 08:53:44> DPServer.ms.com;    Required SQL Server Collation;    Passed
    <01-16-2015 08:53:44> ===== INFO: Prerequisite Type & Server: SQL:DPServer.ms.com =====
    <01-16-2015 08:53:44> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping check for sysadmin role on SQL Server.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server sysadmin rights;    Passed
    <01-16-2015 08:53:44> INFO: Skip testing, no expand primary site specified.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server sysadmin rights for reference site;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Site server computer account administrative rights' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping Windows integrated security check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server security mode;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: The rule 'Unsupported site server operating system version for Setup' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:44> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server version check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server version;    Passed
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server Edition;    Passed
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server Tcp Port;    Passed
    <01-16-2015 08:53:44> INFO: Checking if SQL Server memory is limited.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory check.
    <01-16-2015 08:53:44> DPServer.ms.com;    Configuration for SQL Server memory usage;    Passed
    <01-16-2015 08:53:44> INFO: Checking if SQL Server memory is configured to reserve minimum memory.
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server memory allocation check.
    <01-16-2015 08:53:44> DPServer.ms.com;    SQL Server process memory allocation;    Passed
    <01-16-2015 08:53:44> INFO: Installing SQL Server Express, skipping SQL Server case insensitive validation.
    <01-16-2015 08:53:44> DPServer.ms.com;    Case-insensitive collation on SQL Server;    Passed
    <01-16-2015 08:53:44> INFO: Check Machine FQDN: <DPServer.ms.com>.
    <01-16-2015 08:53:44> INFO: getaddrinfo returned success.
    <01-16-2015 08:53:44> DPServer.ms.com;    Validate FQDN of SQL Server Computer;    Passed
    <01-16-2015 08:53:44> INFO: The rule 'Primary FQDN' has been run on server 'DPServer.ms.com', skipped.
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    <01-16-2015 08:53:44> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:53:44> DPServer.ms.com;    Administrative share (Site system);    Passed
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    <01-16-2015 08:53:44> INFO: Installing secondary site, skipping SQL Server connectivity check.
    <01-16-2015 08:53:44> DPServer.ms.com;    Site System to SQL Server Communication;    Passed
    <01-16-2015 08:53:44> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:53:44> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
    <01-16-2015 08:53:44> INFO: The rule 'Check Server Service is running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:53:52> INFO: OS version:0, ServicePack:0.
    <01-16-2015 08:53:52> DPServer.ms.com;    Unsupported management point operating system version for Setup;    Warning;    Configuration Manager site systems can only be installed on systems running Windows
    Server 2008 SP2 or later.
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    <01-16-2015 08:54:05> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
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    <01-16-2015 08:54:05> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:54:05> INFO: The rule 'Microsoft XML Core Services 6.0 (MSXML60)' has been run on server 'DPServer.ms.com', skipped.
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    requires IIS. Install IIS on the site system to continue setup.
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    <01-16-2015 08:54:39> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
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    <01-16-2015 08:55:08> ERROR: Failed to get WEBSVCEXT from Remote Service on DPServer.ms.com.
    <01-16-2015 08:55:08> INFO: Failed to get IIS BITS Server Extensions state on DPServer.ms.com.
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    if IIS/BITS services are running properly. Setup cannot continue until BITS is installed and enabled in the IIS settings.
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    <01-16-2015 08:55:08> DPServer.ms.com;    Administrative rights on management point;    Passed
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    client installed. Upgrade the client to the current version, remove the client, or select a different computer for the management point installation, and then try again.
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    <01-16-2015 08:55:36> <<<RuleCategory: Access Permissions>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking access permissions...>>>
    <01-16-2015 08:55:36> <<<RuleCategory: System Requirements>>>
    <01-16-2015 08:55:36> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
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    <01-16-2015 08:55:49> INFO: The rule 'Domain membership' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Windows Failover Cluster' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> INFO: The rule 'Pending system restart' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:49> <<<RuleCategory: Dependent Components>>>
    <01-16-2015 08:55:49> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
    <01-16-2015 08:55:57> DPServer.ms.com;    Microsoft XML Core Services 6.0 (MSXML60) for distribution point;    Warning;    MSXML 6.0 or later libraries are required for Configuration Manager console and
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    <01-16-2015 08:55:57> INFO: The rule 'IIS service running' has been run on server 'DPServer.ms.com', skipped.
    <01-16-2015 08:55:57> DPServer.ms.com;    IIS HTTPS Configuration for distribution point;    Passed
    <01-16-2015 08:55:57> DPServer.ms.com;    Administrative rights on distribution point;    Passed
    <01-16-2015 08:55:57> ***************************************************
    <01-16-2015 08:55:57> ******* Prerequisite checking is completed. *******
    <01-16-2015 08:55:57> ***************************************************
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    <01-16-2015 08:55:57> INFO: Connecting to DPServer.ms.com registry
    <01-16-2015 08:56:09> INFO: Setting registry values
    <01-16-2015 08:56:16> ERROR: Failed to update prerequisite results into the registry; error = 1.

    <01-16-2015 08:48:08> DPServer.ms.com;    Site server computer account administrative rights;    Error;    Configuration Manager Setup requires that the site server computer has administrative rights
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    Tuesday, April 05, 2011 1:53 PM
    Reply
    |
    Quote
    |
    Report
    as abuse
    FinMaky
    ---Pat

  • Update Service fails when saving to different hard drive

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    Attachments:
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