No external images in Outlook 2013 & no internet access in Internet Explorer 11

I use a an automatic configuration script http://XXXXukproxy.internal.XXXXXXXX.com/proxy.pac
I also use a combination of 2 VPNs through Avaya VPN Client or Cisco AnyConnect Secure Mobility Client.
When I'm connected to the VPN with the Avaya VPN Client I can't get ANY internet pages to load in Internet Explorer and I can't get ANY external images to load in Outlook 2013
I can use the exact same proxy settings in Chrome and Firefox with no problems what so ever.
If I remove the automatic configuration script I still get no internet access in Internet Explorer.
When I'm connected to the VPN with the Cisco AnyConnect Secure Mobility Client it's fine. It's also fie when I'm not using any of the VPN's
Anyone got any ideas? Can't be the proxy or the VPN as it's perfectly ok in Chrome and Firefox.
Thanks in advance.

Hi,
First please run Outlook in Safe Mode:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
We may also try to change the Location of Temporary InternetExplorer Files in Internet Explorer to test the result (the steps below are for IE 10):
Internet Explorer -> Internet options -> General
tab -> Under Browsing history, click on Settings
button -> Temporary Internet Files tab -> Under Current location, click on
Move folder button -> Choose the new location, click
OK.
Regards.
Melon Chen
TechNet Community Support

Similar Messages

[Outlook 2013] Apps for Office and Internet Explorer 11 (IE11)

We have the following configuration:
Windows 7 Professional,
Internet Explorer 11,
Microsoft Office 2013 (32-bit),
Microsoft Exchange 2013 CU6,
Symantec Enterprise Vault 11.
Patch level Microsoft Until 03-oct-2014, so very very recent.
What is the problem, in Exchange its possible to use "Office Web Apps" for integration with OWA. This works very good and we dont have any problems with OWA and the Office Web Apps within OWA Enterprise client.
But, in Outlook 2013, almost every "App for Office" crashes with a popup from Internet Explorer 11. When we open the App, we get a loading.... and after a while A popup with the message "Internet Exporer stopped working".
This is with every App i tested. And it can be reproduced.
What we tried:
Proxy settings;
Re-install Office 2013;
Internet Zone settings;
Browser compatibility modus with zones;
Reset internet explorer settings;
Various reg-hacks for IE security;
GPO settings for untrusted locations of Office Web Apps.
And lucky? No.
So we went back to IE9, and it works like a charm. No problems at all. But Unfortunately, IE9 is not an option due to company apps written for IE10+.
But when it works outside Outlook 2013 in IE11, but not inside outlook with IE11, there must be a problem somewhere with Outlook 2013/IE 11 integration. And actually, the currents Apps we don't need in Outlook 2013 (until snd quarter 2015, then we need them).
So for this time we configured "Block Apps for Office" GPO setting and depoyed it. And... In Every Office components Apps are disabled, but NOT in Outlook. So the GPO is not working for Outlook.
How to solve?

Here the procesmon dump where IE actually crashes...
0 ntoskrnl.exe MmUnmapViewInSessionSpace + 0x7a0 0xfffff80002e3d140 C:\WINDOWS\system32\ntoskrnl.exe
1 ntoskrnl.exe RtlSetSaclSecurityDescriptor + 0x4e5 0xfffff80002cf339d C:\WINDOWS\system32\ntoskrnl.exe
2 ntoskrnl.exe SeQueryInformationToken + 0xc48 0xfffff80002d8d878 C:\WINDOWS\system32\ntoskrnl.exe
3 ntoskrnl.exe ObOpenObjectByName + 0x306 0xfffff80002d8ea96 C:\WINDOWS\system32\ntoskrnl.exe
4 ntoskrnl.exe ObGetObjectSecurity + 0x57c 0xfffff80002d6079c C:\WINDOWS\system32\ntoskrnl.exe
5 ntoskrnl.exe ObGetObjectSecurity + 0x2a4f 0xfffff80002d62c6f C:\WINDOWS\system32\ntoskrnl.exe
6 ntoskrnl.exe KeSynchronizeExecution + 0x3a23 0xfffff80002a90e53 C:\WINDOWS\system32\ntoskrnl.exe
7 ntdll.dll ZwOpenKeyEx + 0xa 0x7781220a C:\Windows\System32\ntdll.dll
8 kernel32.dll GetSystemTimeAsFileTime + 0x232 0x775b3632 C:\Windows\System32\kernel32.dll
9 kernel32.dll GetSystemTimeAsFileTime + 0x575 0x775b3975 C:\Windows\System32\kernel32.dll
10 kernel32.dll RegOpenKeyExW + 0x1d 0x775b3a3d C:\Windows\System32\kernel32.dll
11 advapi32.dll RegOpenKeyExW + 0x13 0x7fefe924e43 C:\Windows\System32\advapi32.dll
12 iertutil.dll Ordinal650 + 0x7e4 0x7fefda3b054 C:\Windows\System32\iertutil.dll
13 iertutil.dll Ordinal650 + 0x853 0x7fefda3b0c3 C:\Windows\System32\iertutil.dll
14 iertutil.dll Ordinal63 + 0x77c0 0x7fefda3a800 C:\Windows\System32\iertutil.dll
15 ieframe.dll Ordinal231 + 0xe4c7 0x7fee5753497 C:\Windows\System32\ieframe.dll
16 ieframe.dll Ordinal170 + 0x8124 0x7fee56e2dc8 C:\Windows\System32\ieframe.dll
17 ieframe.dll Ordinal170 + 0x80ab 0x7fee56e2d4f C:\Windows\System32\ieframe.dll
18 ieframe.dll Ordinal170 + 0x8053 0x7fee56e2cf7 C:\Windows\System32\ieframe.dll
19 ieframe.dll Ordinal218 + 0xd83 0x7fee57ccc83 C:\Windows\System32\ieframe.dll
20 ieframe.dll DllUnregisterServer + 0x1174 0x7fee56a23a4 C:\Windows\System32\ieframe.dll
21 user32.dll TranslateMessageEx + 0x2a1 0x776d9bd1 C:\Windows\System32\user32.dll
22 user32.dll TranslateMessage + 0x1ea 0x776d98da C:\Windows\System32\user32.dll
23 ieframe.dll DllUnregisterServer + 0x15b 0x7fee56a138b C:\Windows\System32\ieframe.dll
24 ieframe.dll Ordinal159 + 0xa522 0x7fee56d8cf2 C:\Windows\System32\ieframe.dll
25 ieframe.dll Ordinal159 + 0xaae6 0x7fee56d92b6 C:\Windows\System32\ieframe.dll
26 ieframe.dll Ordinal159 + 0xaa19 0x7fee56d91e9 C:\Windows\System32\ieframe.dll
27 kernel32.dll BaseThreadInitThunk + 0xd 0x775b59ed C:\Windows\System32\kernel32.dll
28 ntdll.dll RtlUserThreadStart + 0x21 0x777ec541 C:\Windows\System32\ntdll.dll

Outlook 2013-Calendar can access which is not shared.

Dear Support,
i'm facing a problem with outlook 2013.
my exchange server is 2010 and i have lots of clients using MS Office 2007,2010 and 2013.
from Outlook 2010 and 2007 i can not open a calendar of any other user without their permission with sharing.
But recently i installed Outlook 2013 for 3 client machine and from that i can see the calendar of any other user and they were not shared the calendar.
i can see the free/busy time as its permission came as default.
but from 2010 and 2007 its not possible and asking for permission as normal.
i got confirmation as its the feature of outlook 2013.
Now my problem is only one user can see another user calendar complete details(subject,location etc)which is not at all shared.i have added my account in same OU where that same user is sitting in the Active directory OU also.but i can not see the complete
details, can see only free busy.
please help me how i can find out this permission from Exchange?
i want to know how only one user can see all the calendar data and can not see from a Administrator account?
Thank you,
Najim.

Hi Winnie,
please find the below details from cmdlet.
first command is run for the user 2.(user who did not shared his calendar)
PS] C:\Windows\system32>Get-MailboxPermission User2 | fl user,accessrights
User         : NT AUTHORITY\SELF
AccessRights : {FullAccess, SendAs, ReadPermission}
User         : Domain\Domain Admins
AccessRights : {FullAccess}
User         : Domain\Enterprise Admins
AccessRights : {FullAccess}
User         : Domain\Organization Management
AccessRights : {FullAccess}
User         : Domain\******
AccessRights : {FullAccess}
User         : Domain\*******
AccessRights : {FullAccess}
User         : Domain\Exchange Servers
AccessRights : {FullAccess}
User         : Domain\Exchange Domain Servers
AccessRights : {FullAccess}
User         : Domain\Organization Management
AccessRights : {ReadPermission}
User         : Domain\Public Folder Management
AccessRights : {ReadPermission}
User         : Domain\User2
AccessRights : {ReadPermission}
User         : NT AUTHORITY\SYSTEM
AccessRights : {FullAccess}
User         : NT AUTHORITY\NETWORK SERVICE
AccessRights : {ReadPermission}
User         : Domain\Exchange Servers
AccessRights : {ReadPermission}
User         : Domain\Exchange Domain Servers
AccessRights : {ReadPermission}
User         : Domain\Delegated Setup
AccessRights : {ReadPermission}
User         : Domain\b***min
AccessRights : {ReadPermission}
User         : Domain\Organization Management
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : Domain\Exchange Trusted Subsystem
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : Domain\m*****an
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : domain\s****n
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : BUILTIN\Administrators
AccessRights : {ReadPermission}
User         : Domain\Enterprise Admins
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : Domain\Domain Admins
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
Same command run with User1.(who can view all other users calendar details completly which not shared)and using outlook 2013.
[PS] C:\Windows\system32>Get-MailboxPermission User1 | fl user,accessrights
User         : NT AUTHORITY\SELF
AccessRights : {FullAccess, SendAs, ReadPermission}
User         : Domain\User1
AccessRights : {FullAccess}
User         : Domain\Domain Admins
AccessRights : {FullAccess}
User         : Domain\Enterprise Admins
AccessRights : {FullAccess}
User         : Domain\Organization Management
AccessRights : {FullAccess}
User         : Domain\******n
AccessRights : {FullAccess}
User         : Domain\********n
AccessRights : {FullAccess}
User         : Domain\Exchange Servers
AccessRights : {FullAccess}
User         : Domain\Exchange Domain Servers
AccessRights : {FullAccess}
User         : Domain\Organization Management
AccessRights : {ReadPermission}
User         : Domain\Public Folder Management
AccessRights : {ReadPermission}
User         : Domain\User2
AccessRights : {ReadPermission}
User         : NT AUTHORITY\SYSTEM
AccessRights : {FullAccess}
User         : NT AUTHORITY\NETWORK SERVICE
AccessRights : {ReadPermission}
User         : Domain\Exchange Servers
AccessRights : {ReadPermission}
User        : Domain\Exchange Domain Servers
AccessRights : {ReadPermission}
User         : Domain\Delegated Setup
AccessRights : {ReadPermission}
User         : Domain\b***
AccessRights : {ReadPermission}
User         : Domain\Organization Management
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : Domain\Exchange Trusted Subsystem
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : Domain\******
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : domain\*******
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : BUILTIN\Administrators
AccessRights : {ReadPermission}
User         : Domain\Enterprise Admins
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
User         : Domain\Domain Admins
AccessRights : {FullAccess, DeleteItem, ReadPermission, ChangePermission, ChangeOwner}
regards,
Najim.

Certificate error on Outlook 2013 clients, Outlook 2007 clients do not get certificate error, Exchange 2010, dot local domain name

Hi
I'm looking for a solution that I can't seem to find. I have an Exchange 2010 server running in a dot local domain (domainname.local), so my SSL certificate is installed using the servers external email DNS name. email.mycompany.com
I have followed the instructions to resolve this on the Exchange server, implemented the changes so autodiscovery sees the server as email.mycompany.com. This works great for my Outlook 2007 users. The downside is that none of my Outlook 2013
clients can access their email without the certificate error server name mismatch.
I know Outlook 2013 has tighter security but I need to get rid of these cert errors, any thoughts out there?

Hi,
Since both your Outlook 2007 users and Outlook 2013 users are using Exchange 2010 with the same server configuration, it should be working in both Outlook client version.
Please restart your IIS service by running IISReset /noforce from a Command Prompt window in Exchange to have a try. In Outlook, please re-create a Outlook profile to check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support

Windows Server 2008 R2 Terminal Server and Outlook 2013 Profile

Really hoping someone can offer some advice on this one as I have wasted far to many cycles trying to figure this out.
Company I work for recent purchased another company and we are in the process of bringing them into our network. They currently run a a 2008 R2 terminal server where all users connect to for there day to day work. A number of applications
are installed including Office 2013.
All users have Outlook 2013 configured to access their exchange server for email and this works fine.
The first step in bringing them into our fold is to add an email account for Our Exchange server without removing their existing exchange configuration or Outlook Profile. So the one profile will have both exchange accounts listed and they can
continue to get email from their server but as well email from our domain.
I created a MSP file and tested pushing this out using PDQ Deploy to a few workstations here in our office and it works fine. I then started to work on deploying in their environment. PDQ Deploy will not work as they are all terminal Services
Clients. So I tried to push out via GPO. I created the GPO Initially wanting to use a package and apply that GPO to an AD group. However it will not let me deploy a MST as a package. So I then tried moving it to a script that would
run at logon. That too is not working.
I know I could enter install mode then run the MSIEXEC.EXE \config.MSP but that takes away the ability to control the role out.
Any other ideas on how to get this done.

Hi,
Your issue seems to be out of the scope of this forum. We only focus on issue about RDS/VDI deployment, management and operations. For Oultook related issue you can ask to our MS Office Forum:
https://social.technet.microsoft.com/Forums/office/en-US/home?category=officeitpro
Thanks.
Dharmesh Solanki
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013

Exchange Server 2010 SP3 - Rollup 8 - Issue - Problems with client connections - MS Outlook 2013
Detected Problems:
- Access denied for attached mailbox (department mailbox)
- Access denied for delete or move messages on own mailbox
- Can't send new messages with error (Error: [0x80004005-00000000-00000000])
Solution:
- Rollback to Exchange 2010 SP3 - Rollup 7
- You can rollback to Exchange 2010 SP3 - RollUp 7 in 30 min
Algunos de los destinatarios no recibieron su mensaje.
Asunto: Hola
Enviado el: 11/12/2014 8:35
No se puede localizar a los destinatarios siguientes:
'[email protected]' en 11/12/2014 8:35
Este mensaje no se pudo enviar. Inténtelo de nuevo más tarde, o póngase en contacto con el administrador de red.
Error: [0x80004005-00000000-00000000].

See the following forum thread:
https://social.technet.microsoft.com/Forums/en-US/1be9b816-b0ab-40ea-a43a-446239f8eae3/outlook-client-issues-following-exchange-2010-rollup-8

Adding another exchange account Outlook 2013 Pro Plus for terminal Server users

Really hoping someone can offer some advice on this one as I have wasted far to many cycles trying to figure this out.
Company I work for recent purchased another company and we are in the process of bringing them into our network. They currently run a a 2008 R2 terminal server where all users connect to for there day to day work. A number of applications
are installed including Office 2013.
All users have Outlook 2013 configured to access their exchange server for email and this works fine.
The first step in bringing them into our fold is to add an email account for Our Exchange server without removing their existing exchange configuration or Outlook Profile. So the one profile will have both exchange accounts listed and they can
continue to get email from their server but as well email from our domain.
I created a MSP file and tested pushing this out using PDQ Deploy to a few workstations here in our office and it works fine. I then started to work on deploying in their environment. PDQ Deploy will not work as they are all terminal Services
Clients. So I tried to push out via GPO. I created the GPO Initially wanting to use a package and apply that GPO to an AD group. However it will not let me deploy a MST as a package. So I then tried moving it to a script that would
run at logon. That too is not working.
I know I could enter install mode then run the MSIEXEC.EXE \config.MSP but that takes away the ability to control the role out.
Any other ideas on how to get this done.

Using the MSPfile method would require the logged-on user to have the necessary Windows permissions to run setup.exe, and on an RDS/TS Session Host, that's not likely to be available. (since it's not a great idea to give end-users those permissions on a
shared system like RDS/TS)
But you might be able to do it with a PRF file and an Outlook launch command, like this?
http://technet.microsoft.com/en-us/library/cc179062(v=office.15).aspx
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

ITunes 10.1.2 upgrade on Win XP Pro SP3 Kills Internet access

The latest iTunes 10.1.2 install on my Win XP Pro SP3 system kills my Internet access. Internet status shows that I'm connected but Internet Explorer and Firefox can't connect to the server. Running Win XP Pro SP3 with all MS updates applied on a Dual-Core Intel 6600 chip, 4 gig of memory and a couple of terabytes of hard drive. When I do a restore from my backup hard drive to the prior OS and iTunes version, everything is back to normal. I didn't receive any error notifications both times from the install. I first did the install from the Apple website directly (and lost Internet access), then restored my backup system and downloaded the update separately and then installed and lost Internet access again. Am now back up using iTunes 10.1.1.4. Is this update from Egypt? (supposed to be funny).
Thanks-
Richard

Thanks for the link. I noticed that "Swut" from Orange County, Ca (see the post below) had a reply in the link you gave me referring to "Vipre" , which is an Anti-Virus program that I also use, like "Swut".
I will investigate this further. In defense of Apple, there is no way that they can test against every bit of software that we run on these PCs. I would hope that if we find out that there is some problem with the Vipre interface, both Apple and the Vipre people will be made aware of the problem.
Before I try the iTunes 10.2.1 upgrade again, I'll contact Sunbelt Software- the people who make Vipre and see if they have heard of this problem. I'll let all of you know what the results are.
Thanks- Richard Van Nostrand
"From Swut
From: Orange County, CA
Registered: Jan 28, 2008
Re: iTunes 10.1.0.56 update kills network interface - Windows 7
Posted: Dec 12, 2010 2:32 AM in response to: TG10987
I didn't have to go all the way through with TRG10987s solution. When I got to step 4 I noticed that VIPRE had installed multiple virtual network adapters on to of the network adapters. I uninstalled VIPRE thereby deleting the virtual adapters ran the upgrade, and reinstalled VIPRE. Everything works fine now.
Thanks to TG10987, who put me on the path."

Outlook 2013 Images showing red X

In outlook 2013 all the images are showing as a red cross not giving the opportunity to right click them to open or download them. I've emptied the temporary file folder, verified that Outlook secure temp folder exsits and the proxy server authentication
looks okay to me, but it still hasn't made any difference. Any ideas please?

Do you mean the image in message body or the image in contact photo ?
If the formmer, please check the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Cache
Is this the right value? The default one is
%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
And we may also try launch Outlook in Safe mode, Outlook takes a different code path and a different API to get the temp folder location.
Thanks.
Tony Chen
TechNet Community Support

Outlook 2013 with SSRS charts in MHTML displays wrong image in email

Hi,
I've posted this question already to the SQL Server group and the SQL Team confirms this is potentially an issue with Outlook 2013 and image cache changes between 2010 and 2013. Please see the more detailed post here for more information: https://social.msdn.microsoft.com/Forums/sqlserver/en-US/e34516c5-53cd-4792-bc6d-4cb6e41e63cf/ssrs-2012-with-mthml-subscriptions-graphs-and-outlook-cache-issues?forum=sqlreportingservices
In short, when changing between emails that display charts from SSRS distributed via MHTML, Outlook 2013 will display the wrong graph from its image cache. This issue does NOT happen when opening the email in a browser by using the "View in Browser"
option from the Information ribbon in the email.
The issue began after upgrading from Outlook 2010 to 2013 so it would appear that the image cache algorithm has changed. We need a resolution to stop this from happening that does not include turning off cached exchange mode. I've tried changes
in the Trust center by turning off the viewers but that doesn't fix anything.
We are using Office 365 and Outlook 2013 x64 SP1.
Has anyone else experienced this or found a workaround for the issue? This is what it looks like when clicking between emails and then opening in the browser.
Thanks,
Kevin

Outlook uses Word as an email editor. That's why you may see the difference between the browser and Outlook inspectors. See the following series of articles for more information:
Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 1 of 2)
Word 2007 HTML and CSS Rendering Capabilities in Outlook 2007 (Part 2 of 2)

All of Office 2010 Student and Home Edition Programs open as Microsoft Single Image instances since Installing Outlook 2013

Office 2010 Student and Home Edition has been running without problems on my PC since 2012. Recently installed Microsoft Outlook 2013 (The version of Office 2010 did not include Outlook), since then, every time I open any of the original Office 2010 Programs
eg XCEL, WORD, POWER POINT, ONE NOTE, the program opens in 'Microsoft Office 2010 Single Image' which appears to have to be installed every time any of the programs are opened. The Installation process takes anything up to a few minutes to complete and sometimes
when filing or printing a document, the install restarts, on occasions, in an endless loop which requires random,imaginative keystroke action to terminate. The program shortcut icons all point to the 'Microsoft Office 2010 Single Image' application, I have
not succeeded in finding where the original programs are located as a quick way of trying to fix the problem.
The new installation of Outlook 2013 opens normally.
Evidently, the Outlook 2013 installation has disturbed the 2010 licensing or something ellse, can this unintended change be reversed?
Short of a complete Un-install + Re-Install, I have tried every straightforward repair/ change (run All on my computer)/ enter product code etc option, all to no avail.
I have read of variations on the same problem relating to mixing Office 2003/ 2007, cases of Outlook 2013 starting up in a similar way, but no examples of the specific problem outlined above. The next step
is a complete Un-install + re-install of Office 2010, is this the answer or do I need to go further? Indeed, is there a quick fix?

Hi,
The Microsoft Office Single Image 2010 is a set of tools, documentation, and product files that licensed original equipment manufacturers (OEMs) can use to preload Office on new computers for distribution to end users.
I would suggest you to try the methods listed in this KB article:
http://support.microsoft.com/kb/2528748/en-us Just run the Fix-It tool mentioned in the page, or follow the steps to fix it by yourself.
A similar issue is discussed here, you might have a look:
http://answers.microsoft.com/en-us/office/forum/office_2010-office_install/microsoft-office-single-imagewhat-is-it-exactly/8a3fe920-d2b2-436e-9283-e7c085905692
Thanks,
Ethan Hua CHN
TechNet Community Support

Outlook 2013 people pane is not showing any items for internal domain users. External contacts works fine

I have recently purchase a new PC which has Windows 8.1, and Outlook 2013, connected to an exchange 2010 SP3 RU4 server.
In the People pane, the for External clients, then this box populates correctly, but for internal domain users, it shows "There are no items to show in this view"
On my OLD PC using XP, and Outlook 2010, connected to the SAME account, then people pane shows correctly for all users.
Any help appreciated
regards
Chris

Hi Chris,
I have checked in my Windows 8 and Outlook 2013 with Exchange 2010 SP3 RU4 environment. There are three folders listed under My Contact in my People pane:
Contacts: The contacts which we added and saved
manually before.
Lync Contacts: The contacts we added in Lync.
Suggested contacts folder: Automatically
keeps track of everyone you send a message to, but isn’t in your Outlook contacts. Please note that it is different from Auto-Complete List.
Therefore, I suppose that the meaning of “but for internal domain users, it shows ‘There are no items to show in this view’ ” is that there is no contacts in the
Contacts folder. Is it right? If I misunderstand, please point it out. And we need to add and save users manually in this folder.
Thanks,
Winnie Liang
TechNet Community Support

Internet Explorer 9 crashing after opening attachments in Outlook 2013

We are deploying new PCs (Windows 7 32-bit, Office 2013 CTR, IE9). Many users constantly experience issue with IE9 crashing after their open Word or Excel document as an attachment in Outlook 2013 (from Exchange mailbox). Usually it happens after they close
the document and press on IE window in taskbar. Then they get Internet Explorer has stopped working error. This is not happening on other machines with Win7 32-bit, Office 2007, IE9.
EventLog:
Faulting application name: iexplore.exe, version: 9.0.8112.16514, time stamp: 0x523ec269
Faulting module name: AppvIsvSubsystems32.dll, version: 5.151.36.0, time stamp: 0x515df0ba
Exception code: 0xc00000fd
Fault offset: 0x000304eb
Faulting process id: 0x1228
Faulting application start time: 0x01cee4fb0fab9b20
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\Program Files\Microsoft Office 15\root\Office15\AppvIsvSubsystems32.dll
Report Id: 7d6d0824-510c-11e3-8528-24fd525102c1

Hi,
If you open a local Word or Excel document, will IE9 crash?
Would you please follow the steps below to troubleshoot the issue?
1. Start Outlook in safe mode to check the issue. Press Windows key + R, type
outlook.exe /safe in the Run box and press Enter.
2. Try to run a repair of your Office installation to check the result.
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
3. Change to another Browser Mode to check the issue. Please refer to the following article and look at the section “Method 3: Use the developer tools to turn on Compatibility View”.
4. Try to uninstall your Office program and reinstall it.
Best Regards,
Steve Fan
TechNet Community Support

Outlook 2013 not rending background table image in signature

Hi
we have created a signature that contains a table with background image (see png file in URL below) , however the image is not rending with Outlook 2013 clients. However it does render with Outlook 2003 clients.
here is the code.
any ideas how to correct?
<table width="821" height="135" border="0" cellpadding="0" cellspacing="0" background="http://gallery.yopriceville.com/var/albums/Free-Clipart-Pictures/Ribbons-and-Banners-PNG/Red_and_White_Banner_PNG_Clipart_Picture.png">
<tr>
<td width="295" rowspan="2">
</td>
<td style="line-height:25pt;" width="526" height="20" rowspan="0.5" align="left" valign="top"><font color="#003366" size="4" face="Verdana, Arial, Helvetica, sans-serif"><strong>blah blah blah</strong></font></td>
</tr>
<td align="left" valign="top" style="line-height:14pt;">
<P><STRONG>Lorem Ipsum</STRONG> is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.</P></td>
</tr>
</table>

Hi,
A workaround is to edit the signature in Word and paste it into Outlook Signature, or simply save the whole signature as an image and save it to Outlook Signature.
For html method, I have no clue so far.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Connect Outlook 2013 to Sharepoint 2010 External List fails

Clicking Connect to Outlook in a SharePoint 2010 external list (ECT) produces the following message:
"The Microsoft Common Language Runtime 3.5 is not installed on this computer."
The client is Office 2013 Pro Plus 32-bit on Windows 8.1 64-bit with a standard installation including BCS. .Net 3.5 has been installed from Turn Windows features on or off.
On Windows 7 and Outlook 2013, clicking Connect to Outlook results in the usual running of the .vsto, but nothing happens in Outlook (SharePoint External Lists does not appear). Outlook 2010 on Windows 7 works correctly. Connecting to a standard SharePoint
contact list from Outlook 2013/Windows 8.1 works as well. Offline Synchronization for External Lists is enabled for the farm and the site.

Hi Canadian,
To synchronize external data with Office products, you must have Windows 7 or later and the following free software products: SQL Server Compact 4.0, .NET Framework 4, and WCF Data Services 5.0 for OData V3 on each client computer (If necessary, you are
automatically prompted to download the software).
Please also make sure that you select Contact, Task, Appointment or Post as the Office Item Type for the external content type and Offline Sync for external list is set to Yes when you creating the external content type.
More references:
https://support.office.com/en-us/article/Connect-an-external-list-to-Outlook-9f00540e-a6b8-4510-9ce1-c79e31cbc8c9?ui=en-US&rs=en-US&ad=US
http://msdn.microsoft.com/en-us/library/office/ee557357(v=office.14).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

No external images in Outlook 2013 & no internet access in Internet Explorer 11

Similar Messages

Maybe you are looking for