No Facetime icon. I can Facetime out but can't receive.
Brand new iPhone 4.
Virgin Mobile Canada.
I can initate a Facetime call via the Call button, but there isn't an icon like on my kids iPod touches.
Also, when the kids try to call me, they see that I'm 'unavailable for Facetime' when I have enabled it in Settings>Phone.
As stated, there is not a separate icon for it on the iPhone. It's built in to contacts.
The real problem is the fact that Virgin Mobile is not a supported carrier. This is probably as good as it's going to get unless you're willing to switch to a supported network. Facetime on the iPhone does not work in exactly the same way it does on the iPod Touch. It ties your phone number to the facetime account using SMS. Because of the way some unsupported networks handle this, it may not work reliably, or in some cases, at all.
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can use facetime on my I phone 4S but can not complete registration procedure to activate on my Macbook Pro
Hey Yusuf Hassan,
Thanks for using Apple Support Communities.
This article should be able to get you to activate on the Mac.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Activating FaceTime for Mac
Use your Apple ID to register and use FaceTime. FaceTime registration validates your Apple ID and email address for use with FaceTime.
If you are unable to activate FaceTime, try the following:
Sign in to FaceTime for Mac using a valid Apple ID. After you validate the email address for use with FaceTime, other FaceTime users can connect to you using that email address. If you encounter issues registering or using an Apple ID account:
Ensure that you have an active Internet connection.
Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website.
Check that your email address is verified in FaceTime > Preferences.If FaceTime > Preferences shows your email status as "verifying," follow the instructions in the verification email that was sent to complete the process.
Toggle FaceTime off and on in FaceTime > Preferences.
If still unable to Sign In follow the instructions in FaceTime, Game Center, Messages on OS X: Troubleshooting Sign in
Have a nice day,
Mario -
I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.
Try Mail->Window->Connection Doctor. If there is a problem reported, try:
Open Mail->Preferences and check your settings.
If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account -
My 4s is not picking up phone signal I do not no how to sort this out I have tried resetting it and its not working still I do receive messages and can send them but can not call as it just says call fail
Try resseting the network settings in settings>general then go to reset a the bottom.
Then reset NETWORK settings. -
I was sending text messages this morning but all of a sudden I stopped receiving them. I have found out that I can send them but can't receive them on my mac book or on my wifes mac book, but can receive my messages on the iphone!!! Can anyone help me?
If you're referring to iMessages, then the problem is that Apple is having server issues. If the problems your having are with standard SMS, post back with further details.
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Phone can dial out but does not ring on incoming calls
We have a strange problem with a 7961G phone. It's configured the same as all of our other phones in CMM, but it can dial out but when dialing in the phone does not ring nor does the call appear to be routed to the phone. I called out from the phone to my cell and it displays the correct Caller ID information. Any ideas???
I would check the partition that the DN on the called phone is in and the CSS of the calling phone. These are the two fundamental principles that control when a phone can call another phone.
You might want to change the partition of the called DN to momentarily, to see that the calling phone can call it. All phones can call the partition unless there are explicit blocks put in place. -
I updated my first generation iPad to version 5.1.1 and won't go past the setup screen that asks if I want to use the iPad locator. I can go back but can't get any further
I just updated my original iPad 32 GB WiFi to iOS 5.1 about fifteen minutes ago. But I did it with the system restore feature in iTunes. So it wiped out everything on my iPad. But it did work. Then I restored an earlier backup and all went fine. Maybe you could try backing up your iPad and then using Restore to get it back to factory settings to see what happens.
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I have been having trouble getting my email on my iPad2.
It started when I brought it to the US on vacation (I live in London and my email provider is Virgin Media). It worked once since I returned, but that is it.
I can send emails, but can't get them.
Any ideas, people?Hi Kharels
Just posted this reply to 2 others with same sort of question:
I have the same issue as i have my own email address and only want to use.
There are two ways around this annoying problem. The first is to set up your own domain email account alongside your iCloud one, and when you go to send each email tap on From and you get a choice of emails addresses to reply from... ie your own domain or the iCloud one. This is tedious though.
The other is to set up your iCloud email as normal, then create a new one altogether. Choose 'Other' when creating this new account. Then put for the incoming server mail.me.com, along with your user name and password. For the outgoing server put the server you want to use - ie your own domain one. This is therefore a hybrid account and does work.
Now switch off the email for iCloud (leaving on Calendar, Address Book etc). Switch on the email for your hybrid account (which of course is iCloud incoming as well).
Providing you have directed your own domain email address to your me.com one, you will find the iPhone should behave itself and you can use the folders etc and these will synch with your Mac ok.
Hope this work for you - let us know.
Simon -
Using the camera on my iPad 2, I can record videos, but can't get them to play back. Can you help me with this? Thank you!
Previous version was a touch to change, this one is a slide to change.
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HT203477 PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what gonna on?
PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what gonna on?os x lion 10.7.4(11e53)
What's the video exactly? Open into the QT player and report what it says in the movie inspector or post a screen shot.
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Brand new mac pro has blank screen on start up...why? Can here instructions but can't see
I hae a brand new mac pro and the screen is blank during start up. ***...I can here instructions but can't see screen.
That Mac comes with 90 days free phone support from trained Applecare reps. You should take advantage of it.
Another alternative is to make an appointment at the Genius Bar and have them put their hands on it.
Be sure you do something before your 14-day return/exchange (if you bought it direct from Apple) expires, or you may face a 3 to 5 day repair cycle.
Shine a bright light at the screen when it has booted up.
¿ Is the picture "there" but not lit up? that could be a backlight failure.
The F2 key is used to turn up the brightness, if it accidentally got turned down low. -
Can access Yahoo, but can't open Yahoo Mail in Firefox. Can on Internet explorer.
Can access Yahoo, but Can't open Yahoo Mail in Firefox. Can open Yahoo Mail on Internet Explorer. Checked Password.
PROBLEM: This is the error I get when I simply try to open an email in Firefox. File not found Firefox can't find the file at http://us.mg1.mail.yahoo.com/dc/blank.html?bn=555&.intl=us&.lang=en-US. * Check the file name for capitalization or other typing errors. * Check to see if the file was moved, renamed or deleted.
POSSIBLE SOLUTION:
I contacted Yahoo and they had me clear (1) cookies and (2) cache. This did work so that I can now open the emails in Firefox.
COMMENTS:
Yahoo support said "Please rest assured that Yahoo! Mail is properly working as of this time. It would be best if you contact Mozilla Firefox help support. They have the right tools and knowledge with the settings to access Internet Sites like Yahoo! Mail on Mozilla Firefox browser."
I'd like to know what to do to prevent this in the future because I've had this issue twice now in the last few weeks. -
my iphone 4s has upgrade to ios 8.1.1 and wifi can turn on but can not detect wifi. how to downgrade ios or back in to ios 6 again? i have try to restore iphone , reset all but it can't solve my problem. any one can help me?
You can't downgrade the iOS level.
Try using Settings > General > Reset > Reset Network Settings. -
I bought a EarPods October last year in the USA, the day before yesterday the remoter can not work any more, it means by the EarPod still can listen music but can not adjust the volume and answer the phone, can I get a new one or what can I get based on the one year product warrant?
Now I am live in Baoding city, China, what I can do, it seems there is no apple store in my city??
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Added email to ipad can send email but can not receive.Message wrong password .Can some one help.Thanks
No one here will know your password
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My ipad can send email but I cannot receive or see incoming mail
My iPad air is was updated yesterday with iOS 8.2. Now I can send emails but I cannot receive or see any mail in my inbox. My iPhone 5S works correctly but has not been updated with 8.2.
Hi, Grandpaintraining.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with mail. I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue.
Get help with Mail on iPhone, iPad, and iPod touch
-Jason H.
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