No facetime or imessage again.
My 11 year old's ipad 2 is unable to get on Facetime or imessage, although he can access the internet. It was working fine until Monday 26th nov. He has ios6, downloaded weeks ago. It is driving me mad. He is 300 miles away from me at vocational ballet school. My ipad is working fine. I am in SW England, He is in Midlands. All the other children at school with him have the same problem. I can't see anything online re: outages etc. Please can someone advise?
Any error messages given?
Did you already have a look at the general troubleshooting in this article?
iOS: Troubleshooting FaceTime
iOS: Troubleshooting FaceTime and iMessage activation - Apple Support
Similar Messages
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Facetime and iMessage not working after upgrade to Mountain Lion
Was running Messages (beta) and Facetime on my Macbook Pro with Lion. I used both Facetime and sent iMessages through the Messages client, and they were both working 100%.
Today I upgraded from Lion (latest version) to Mountain Lion. All is working except iMessages (through the Messages application) and Facetime. When I try to log in, using the same @gmail.com account as I had done before, I get the message saying "The server encountered an error processing registration. Please try again later".
I know that iMessage, with that account, is working. I am using it from my iPhone and it works ok. And I use the same account in iTunes, and it is ok there as well.
So what is wrong ? What happened with iMessage and Facetime connectivity after the Mountain Lion upgrade ?backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
Facetime and imessage not working after updating to ios 7
Facetime and imessage is not working at my 4s phone but on my ipad mini and iphone4 it is. What do i need to do? I have reset and sign out my account but still i cant activate it.
backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
FaceTime and imessage not working in South Africa
Help! I'm in South Africa for a month and my iMessage and FaceTime aren't working. When I try to imessage someone, the message says "turn off airplane mode or use wifi to send and receive messages" but i have full wifi strength. When I try to FaceTime, it says to check the number, it might not be complete. I've tried calling the number as usual, then the international number to ca from South Africa to the US.
I have an iPhone 5s, My email is working fine. My phone is on airplane mode but I have full wifi strength. My date and time is set automatically to Cape Town. Please someone help me figure out why this isn't working! I can't find any other solutions on the internet. Thank you!backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
Ipad 2 facetime and Imessage didnt work after updated to IOS 7.
Hi everyone,my problem is my Ipad 2 facetime and Imessage didnt work after updated to IOS 7. When i try to login ,it's keep saying
"facetime activation could not sign in please check your network connection" or
"fImessage activation could not sign in please check your network connection"
so,i reset everything and reset my network too,but nothing change.
BUT,when i connect my ipad 2 with my iphone using ad-hoc,the facetime and Imessage worked really good,just like normal.
And my iphone using Optus network.,So when i connect like that,my iphone using 3G and share ad-hoc to my ipad and everything work fine.
SO,anyone having idea of how to fix this problem,please,help me. And thanks alot for your time .I just want everything working normally just like before i update to IOS 7.
NOTE : before i update my ipad and my iphone,everything worked fine with my wireless router. It's just happen to my ipad since the update.
Thanks alot for your time ,any idea will be very helpful to me at this time. Again,thanks for you help .backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go -
How do I connect my face time and I messages to my apple account. I keep getting error message saying no connection. I need help
1. Settings > Messages > Send & Recieve > click on your Apple ID > sign out then go back turn off iMessage.
2. Settings > FaceTime > click on your Apple ID > sign out then turn off FaceTime.
3. Restart your phone
4. Settings > Messages: activate iMessage again and sign in again using your Apple ID
5. Settings > FaceTime: activate iMessage again and sign in again using your Apple ID -
I keep getting an error message when trying to log on to FaceTime and iMessage on my iPad mini with wifi...Could not sign in. Please check your network connection and try again. Help!
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
When ever i try logging into FaceTime or iMessage on my Macpro i get The server encountered an error processing registration. Please try again later. what could be the problem..N.B I'm located in trinidad in the caribbean message
Hi,
As the Other threads suggests I would check the Date and Time settings on the Mac and compare that with the settings in the router.
Messages (and iChat before that) send Time stamped info to Login and to send IMs.
Obviously most people set their Macs to their Time Zone and nearest city/town.
What people sometimes forget is that their Router/Modem device(s) have to be set correctly as well.
EDIT
Also Add a Public DNS server to your System Preferences> Network > Advanced Button > DNS tab
A Google one such as 8.8.4.4 or 8.8.8.8 seem to work well for most people
10:15 PM Saturday; March 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Message was edited by: Ralph Johns (UK) -
FaceTime and iMessages have stopped working since i updated to 7.0.3, saying there is a network error and to try again later. Have tried reinstalling Find my iPhone to see if it works. It doesn't for me. The message says "FaceTime (iMessage) Activation: Could not sign in. Please check your network connection and try again". My network is perfectly alright as I keep buying on the App Store. can u please help out???
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
When i try to activate facetime and imessage on my ipad it says cannot sign in. Check your network connection and try again. However everything else that needs internet works. What do i need to do?
1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo -
HELP!!! When I was using imessage on my phone it worked perfectly, but on my ipad, when I sign in it makes me write my password again and again until it says my password is incorrect!! Please help, I know my password is corrcect and I don't know what's going on with imessage.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
erroor message on Facetime and imessages reads'could not sign in. Please check your network connection and try again' network ok, updated to the latest IOS, any suggestion please
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
How to fix my iMessage and FaceTime to send again?
Okay,so I have an iPod touch tht is iOS6.my iMessage sometimes works,and them randomly stops sending and receiving messages and says "not delivered".this issue has been going on for a while now and I don't know how to fix it.ive tried the following:
•shutting down iPod and turning on again
•Turing off iMessage then activating it again
•checked my network and wifi settings
•checked to see if FaceTime and iMessage is on
•checking DNS on wifi
Does anyone have any suggestions? Anything helps,I just really would like to fix this issue as soon as possible,thanksHi Meg, I have been having problems as well. I found out there was 2 outages with Apple's servers last Tuesday and Friday. However, I still have some contacts that will not work for iMessage at this point.
iPod touch, 32GB 5th Gen -
I can't get FaceTime or iMessage to work since I upgraded to iOS 7
Hello there, Vonnancy.
The following Knowledge Base article goes over some troubleshooting methods for trying to resolve connectivity issues with Messages and FaceTime:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My ipad just won't let me sign in with my apple password on FaceTime or iMessage since updating to ios7 it says check my network connection, even though my iPhone works fine with the same password, can anybody help please, I have tried numerous things but nothing works. Will I have to wait for a bug fix to sort this? I hear they are working on one a the minute, I hate ios7
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/
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