No fax detected CM2320 MFP

I keep a NO FAX DETECTED on my HP CM2320 MFP series printer. everything was fine 2 days ago. I canot receive any faxes.
Thanks
Laureen

Hello there! Welcome to the forums @thegoodwins ,
I read about the fax report printing out for you and not being able to turn off this option. Please let me know which printer model you have and I will check out the options for you!
How Do I Find My Model Number?
Best wishes,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

HP MFP M177fw - no fax detected

Hi,
I do have an HP MFP M177fw and i have a problem receiving fax message. It's always saying that "No Fax Detected". I tested this and it worked on a specific sender but for other fax sender it has always been a problem. Is there a proper setting for this? My HP printer has no telephone device or handset connected to it.

Welcome to the HP Forums tech21,
I see by your post that you are having issues receiving faxes.
I can help you with this issue.
I have provided a document to go through the steps to see if it will help resolve this issue.
Cannot Send or Receive Faxes.
Run the fax test and update the printer's firmware.
In the section for Faxes are sending slowly: Turn off the error correction. Set the speed to medium.
Please provide in detail the results if you are still having issues so I can assist you better.
What were the results of the fax test?
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire phone cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Where is the fax cable connected to? (modem, wall jack)
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet M1319F MFP no fax detected

LaserJet M1319F MFP no fax detected
My Fax/Printer rings when a fax is coming in but it doesn't answer. It eventually says no printer detected. What am I missing??
Thanks

Hi @Biker542,
I understand that you are getting the message "no fax detected". I can help you with this today.
Make sure you are using a 2 wire fax cable.
If you connect a phone to the phone outlet on the wall, do you get a dial tone?
Can you send a fax?
I have provided a couple of documents with some steps to try to see if that will resolve the issue.
Troubleshooting Fax Issues.
Unable to Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Samsung s5230 phone, Bluetooth, HP Color LaserJet CM2320 MFP

Hello!
I'm new here so please forgive my mistakes.
I have a Samsung s 5230 phone and a HP Color LaserJet CM2320 MFP. The phone has the option to print pictures, sms and e mails via a printer that has bluetooth. I don't want to buy a printer, so I thought, could it work if I emulate a Printer on my computer and send the things i want to print out from my phone to my computer and print it out over the hp pc suite and the network? i dont know a emulator for computer is this possible or has hp something like that? please help me.
I hope you understand what I mean.
Shematic:
get sms -> s5230 system print out-> computer gets the data over bluetooth and a printer emulator -> HP pc suite prints it out hope you can help me... =)

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

HP Color LaserJet CM2320 MFP Series PCL 6 - Colour Priniting Issue

Hi,
We have a HP Color LaserJet CM2320 MFP Series PCL 6 at work and it has started to print incorrect colours, when printing a document that should come out as grey and red it comes out as green for the grey and yellow for the red. Some of the cartridges are getting low but none have run out so not sure what to do. Can someone please help as we have things we need to print but they are not printing correctly.
I did try calloing for support hbut after speaking to two sets of people I got put back onto the voice active service whcih just took me around and around in circles and didn;t get me to human being so I gave up.
Thanks
Dee

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Fax Detect help, PLEASE! :)

I'm looking to configure fax detect on the UC 520.
I can get listen-first to work for faxes only. After 9 seconds, or when I press any key...the call is disconnected.
If I confgure it for connect-first, the line just rings... never answers.
Config is attached.
PLEASE let me know what's missing ... I had this working a while back, and I don't remember what I needed to do.
I've also tried
app_fax_detect.2.1.2.2.tcl and
app_fax_detect.2.1.2.3.tcl
Same issue.
THANK YOU !!
Greg

Hey Gregory,
I was looking at your configuration and found that app is applied on FXO port. Can you please send me following from the UC520
show ver
show run
show flash
Also I would like you to enable following debugs and make a test call
debug voip ccap inout
debug voip vtsp all
debug vpm signal
debug voip application all
debug fax mta all
Please make sure that you are collecting the debugs on buffer and not on console.
Thanks,
Malick

No Fax Detected

My fax keeps printing a No fax detected report several times a day. I have read that I need to go into advanced setting and turn off private fax but I do not have that option.

Hello there! Welcome to the forums @thegoodwins ,
I read about the fax report printing out for you and not being able to turn off this option. Please let me know which printer model you have and I will check out the options for you!
How Do I Find My Model Number?
Best wishes,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

FAX Detection Application for a MGCP Gateway

Hi,
I have an MGCP Gateway and a Right Fax Solution along with CUCM. Was wondering if FAX detection application can be configured for this setup or is FAX detection only for H323 gateways.
Thanks
Prakash

It uses TCL script, so it is not available with MGCP.
Chris

Fax detect settings mx459

Hi, has anyone else had issue with fax detect settings on these units? I set it up to automatically detect which it will do, unfortunately it also squeals upon every single call you take about ten seconds into it....I either can bear with that or disable it to manual in which i miss all the faxes i get unless i notice them coming in....I also have an answering machine on this phone line just for more info. Anyone have any luck getting it set up to receive without the annoyances while talking on normal calls? Tried every different combination of setting on the device, followed the instructions in the manual and it still does the squealing when i take calls unless i put it on manual reception...

Hello mansfileddairy,
Setting the User-Friendly RX setting of the printer to ON may resolve the issue you are experiencing. To do this, please follow these steps:
Make sure that the machine is turned on.
Press the FAX button. The Fax standby screen is displayed.
Press the Menu button. The FAX menu screen is displayed.
Use the  button to select Receive mode set, then press the OK button.
Use the  button to select the TEL PRIORITY receive mode, then press the OK button. The confirmation screen asking whether to make advanced settings is displayed.
Use the  button to select Yes, then press the OK button.
Use the  button to select USER FRIENDLY RX, then press the OK button.
Use the  button to specify the ON setting, then press the OK button. The LCD returns to the Fax standby screen after you finish specifying all settings.
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Can't receive fax LaserJet Pro MFP M127fw

While I can send faxes on my LaserJet Pro MFP M127fw, I can't receive them. I've downloaded the newest software & drivers, and the LaserJet Firmware Update utility, and run the fax test, with the report indicating it passed.

Hello @V122,
I'm sorry to hear that the reset made no difference.
Because your fax machine will manually answer faxes we know that the fax modem in your printer is functioning properly. In saying that, I did a bit more research into the Fios phone line that you're using and I do believe that your issue lies with your digital fiber-optic phone line.
Faxing is old analog technology. Nowadays many phone providers offer digital phone lines (like your Fios line). These digital phone lines should work OK with your fax machine. However, there is a lot more static noise and interference on those digital phone lines that cause fax receiving issues. Because your fax can manually answer we know, as I previously stated, that the fax modem is functioning. However, the fax signal isn't strong enough (probably due to digital interference) to prompt your machine to wake up and automatically answer the fax. Simply stated, your machine does not detect a fax coming through.
According the the User Guide for your printer: "HP products are designed specifically for use with analog phone services." Source: User Guide: Page 110 (120-128)
Because Fios operates like Voip (Digital internet based phone line) we could try to lower your Fax Speed to Slow on your printer to give your fax machine more time to 'listen' and 'connect' as the digital signals transfer much faster than analog signals.
How to Lower Fax Speed:
Select the Setup button on your printer
Right arrow to Fax Setup
Right arrow to Advanced Fax Setup
Select Fax Speed and alter this to Slow
Once the Fax Speed has been changed to slow, please try to receive a fax automatically again to see how your printer responds.
Please let me know if the Fax Speed adjustment resolves your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

I am looking for HP Laserjet CM2320 MFP driver for OSX 10.8.1

I have a LaserColor printer with all in one it is namely HP Color Laserjet CM2320nf MFP, once I upgraded my computer to the mountain lion OSX 10.8.1 I cannot scan any document, how can I go about this, any one help is appreciated. Thanks

Hi awwadalhabli,
There seems to be of documentation for the specific model compatibility with Mountain lion, the support currently provided include print & fax capabilities but not scanning support.
Did you upgraded your operating system from 10.6 or 10.7?
You should have the HP Laserjet MFP folder, what happens when you try using the HP Scan application?
Please let me know the answers to my question in order to better understand how we may bypass this limitation
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP COLOR LASERJET CM2320 MFP DO NOT SETUP IT ON THE WIN7 64BIT USİNG IT ON THE NETWORK

my hp color laserjet 2320 mfp is not possible to setup it on the my win7 64bits when ı want use it like network printer.But since 2 weeks ago ı can see it on the network when ı want to install it using orginal hp product sotware.When installing the software is not found by software on the network.Why ı am not able reinstall it again.But so intresting it is possible install it using win7 64bits drivers.İf ı install it by these drivers ı can not use all funtions of the printer.I want use orginal software for installing it on my computer and to use all faciliies.I tried all possibilities for windows part .Delete all drivers from pc,registry part but no solution. ı would like find a solution.ıs it possible any problem windows part if it is. what kind of problem and solution.Please give me a help...

HI DeePure,
Print out the supplies status page, and let me know if all the colors print correctly?
Do you have an extra set of cartridges we can use to troubleshoot with?
Print the supplies status page
Follow these steps to print out the supplies status page from your printer.
On the Printer’s control panel, press the Setup button.
Press the down arrow to highlight Reports , and then press OK .
Press the down arrow to highlight Supplies Status Page , and then press OK .
Figure 1: Supplies Status Page
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Can't receive faxes on M1212nf MFP

I can send faxes but I can't receive faxes. It will ring but then it reads communication error. I have it set up to automatically receive faxes. What can I do to resolve this issue?

Hey @Lynch1908,
Welcome to the HP Support Forums!
I understand that you're experiencing communication errors when attempting to receive faxes on your HP LaserJet Pro M1212nf Multifunction Printer. I would like to assist you today with resolving this issue. Now, because you're able to send faxes fine this indicates that the fax modem built into your HP Laserjet is functioning properly. Therefore, the issue that you're experiencing is an interference issue with your phone line.
Just so you are aware, faxing is old analog technology. Nowadays phone companies use digital phone lines. Digital phone lines should work OK but there is a lot more static noise on those lines that causes fax receiving issues. Also, the transmission rate on these digital lines is so fast that bits of information can be lost when receiving a fax. This would also result in a communication error. The ultimate goal is to eliminate as much static noise as possible. To do this, please follow the steps below.
Step 1: Disable Error Correction mode:
1. Press the Setup button () on the printer control panel
2. Use the arrow buttons to select the Fax Setup menu, and then press OK.
3. Use the arrow buttons to select the All Faxes Setup menu, and then press OK.
4. Use the arrow buttons to select the Error Correction Setup menu, and then press OK.
5. Use the arrow buttons to select Off, and then press OK.
Step 2: Reduce fax speed:
1. Press the Setup button () on the printer control panel.
2. Use the arrow buttons to select the Fax Setup menu, and then press OK.
3. Use the arrow buttons to select the All Faxes menu, and then press OK.
4. Use the arrow buttons to select the Fax Speed menu, and then press OK.
5. Use the arrow buttons to select Medium (V.17), and then press OK.
Note: If you are still unable to send a fax at this point, repeat steps 1 through 5, but set the Fax Speed to Slow (V.29)
Source: Cannot Send or Receive Faxes
Once these settings have been adjusted, please test fax receiving again. Should the issue persist than I will need to know the answers to the following questions:
1) Are you using a dedicated fax line or is it shared with the phone?
2) Who is your Phone provider?
3) Is there an answering machine or voice mail on your fax line?
4) Does your fax cable go from the rear of your Laserjet to the wall jack or is there any splitters or modems in between?
5) Are you using a DSL phone line?
Please respond to this post with the result of your troubleshooting. Should the issue persist be sure to respond with the answers to my questions above. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

UC 520 fax detection

Hi -
A while back, someone posted ...
[email protected] Oct 27, 2009 10:02 PM
I can fax good in but when I call the number I hear the prompt like I should but when I press a button or just wait the 9 seconds it disconnects my call. Any idea??
Thanks
A reply suggested he post his question here instead. I have not been able to find a reply, and I am having the same isssue.
Can someone help with the question?
Thanks!
Greg

Break boot to rommon using serial console, boot IOS from TFTP, copy new IOS to flash, and go from there.
Or boot ignoring config, again from rommon.

Printing in B&W with HP CM2320 MFP - follow up

Hi everyone,
In the thread below Matthaus fixed his problem with the printer on his mac as quoted:
https://discussions.apple.com/thread/1979704
"Okay. I figured it out. Knowing that the Grayscale was the ticket was very helpful. I just went into the CUPS manager (http://localhost:631) and changed it there. And that changed the global settings. Marvelous. Thanks for leading me in the right direction."
I'd like to achieve the same. I got my computer to print in grayscale but I am facing a couple of obstacles.
- How to I get the grayscale setting to be a global one, so everyone in my office prints in grayscale.
- How do I make it easy for my collegues to print in color when nessecary.
If there's a possibility to get in contact with "Matthaus" I would like to know how. Though I figure someone should know how to achive this.
Can anyone help me?

Peruse the hits from http://localhost:631/help/?QUERY=grayscale and look especially at http://localhost:631/help/postscript-driver.html?QUERY=grayscale#COLOR and

No fax detected CM2320 MFP

Similar Messages

Maybe you are looking for