No 'File info' available in the file dropdown PSE9

Clicking on 'File Info' I get an error message, Run XMP panels 3.0 STI, Can anyone suggest a cure please

Hi,
The file info item in the editor should open the XMP display and the message that you are seeing could indicate a problem with your installation. Do you recall getting any message about Shared Technologies?
The info that Jon gave you is a workaround but you may have problems with your installation. You might like to read the following
http://kb2.adobe.com/cps/858/cpsid_85843.html#products
Brian
Sorry, this is a better link
http://kb2.adobe.com/cps/858/cpsid_85843.html#main_Error__Below_mentioned_applications_hav e_failed_to_install__Shared_technologies_

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No 'File info' available in the file dropdown PSE9

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