No FIOS in Poolesville, Montgomery County, MD

Wonder why Verizon is so reluctent to bring FIOS to my town.
Inspite of repeated requests verizon has just given me a deaf ear.
Probably they have more than they can chew OR else they simply do not care for their customers
or that they do not care for new business. Lot of verizon customers are switching to Comcast or cable for
high speed [7 mbps or more] internet.
Hope Verizon sees this and take a quick action.
We are in Montgomery County, MD one of the most high-tech counties in the country.
Ciao!

Fiber Construction and community info for your area
Fiber Construction Schedule
I see a lot of stuff for montgomery in there.    

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  • Can I find out WHY FIOS is not availble in Smyrna, DE

    Yeah, yeah, yeah;
    I know the official words from Verizon - "Service is unavailable in my area, we are continously expanding...."
    We've had fiber on the poles for several YEARS now here in Smyrna (it was run down my street when they expanded the road / put in sidewalks).
    Zip code 19977 (Smyrna) has FIOS in New Castle County (I'm a mile into Kent)
    Cheswold (the next town south) has FIOS.
    Dover has FIOS.
    Even Felton has FIOS.
    Now, with Smyrna expanding at the rate of 10% per year (5000 households in 2000, 5000 new / approved houses since), I can't see this not being an area that Verizon wouldn't want to expand into.
    Currently, I am paying $80 / month to Verizon for phone and DSL, and another $90/ month for Digitial HD from Comcast. All for services that are LESS than what I could get for $99 or $109 / month w/ a FIOS bundle (higher speed + more channels)
    So, is this an issue like Wilmington where the local Town of Smyrna politicians are just playing hard-to-get, and want an outrageous amount of money in local franchise fees?  I wouldn't doubt it, since the local franchise fee on my cable service is high, my electric rate is inflated 60% above cost, etc.
    If this is the case, then can someone please contact me with any details? I will raise the issue at each and every town hall meeting (weekly) until it is resolved.  It is well worth it to save $70+ /mon !
    Thank You.
    James
    P.S.  FIOS would also eliminate the BAD and INSUFFICIENT copper that exists in Smyrna.  On my street, there is a notorious bad pair that when someone complains, the service tech comes out and simply moves it to another person of the street.  There are no additional pairs available, so...  The next time it rains hard, that line goes dead...
    I've gotten it 3 times in the past 3 years.  
    *sigh*
    Message Edited by jc-smy-de on 04-18-2009 09:23 AM

    The best I can do. Check the links on this site.
    http://www22.verizon.com/about/community/de/

  • DSL will not work after speed upgrade

    I ordered a speed upgrade (from 3 to 5 down) a couple weeks ago.   On Tuesday they confirmed that they completed the order but now the DSL will not work at all.   I have an old Westell B90 Infospeed DSL modem (branded as Bell Atlantic) and they swear that the modem is not the problem.   I have been on the phone with tech support every day for a week now and still no service.    I do not believe they are actually doing anything to remedy the situation.   Twice now I was promised a tech would come to my house.   I have taken time off from work to stay home and nobody ever comes.    One day they say it can be resolved at the central office then that evening they say a tech needs to come.   I wait for tech and nobody shows so I call them back.   They then tell me again that the problem is at the central office and no need for a tech.  They have run me down this path 3 times now.   Does anyone have any suggestions on how I can actually get a tech to show up??  I think the call center people are full of lies and just passing me around to avoid the problem.   I am in Montgomery County Maryland.  

    Post your modem status from the modem.
    As how to get this.
    #1 Use the tool that is addressed at
    http://www.dslreports.com/faq/7553
    All FAQs » Verizon Online DSL FAQ » 5. Connection » What is the Westell Modem Browser and how can I interpret it's results?
    #2 Once installed, don't forget to use ** CTRL-ALT-F7 ** to reveal several "hidden" tabs, the signal levels and error counters, so forth.
    ^^
    If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

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    PatOC wrote:
    Music Channels are not working in Maryland.  They are listed in the guide, but no video or audio in the 1800 channel series...  any ideas why?
    Montgomery County Maryland and working fine here.
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    PatOC wrote:
    Music Channels are not working in Maryland.  They are listed in the guide, but no video or audio in the 1800 channel series...  any ideas why?
    Montgomery County Maryland and working fine here.
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        Explore Ohio  
    Landmarks
    Restaurants
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    Ohio Sports
    Ohio's History
    Hotels
         Explore Ohio ©2015 MU 
        Landmarks      
      Youngstown
    Dayton
    Columbus
    Cleveland
    Cincinnati
    Akron
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    Youngstown            Mill Creek Park's Lanterns Mill                      Mill Creek Park (officially known as Mill Creek MetroParks) is a metropolitan park located in Youngstown, Ohio. The Trust for Public Land ranks one part of Mill Creek as the 142nd largest park located within the limits of a US city. Mill Creek MetroParks now stretches from the near west side of Youngstown to the southern borders of the city and neighboring Boardman township. The park "encompasses approximately 4400 acres (10.5 km²), 20 mi (32 km) of drives, and 15 mi (24 km) of foot trails" as well as a variety of bridges, ponds, streams, well-tended gardens, and waterfalls. If including the total size of the park system, Mill Creek ranks among the largest metropolitan-owned parks within the city limits of any US city.                   
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    Just to clear up some terminology. An anchor <a> is what we all call a hyperlink. You are referring to the name attribute of the anchor tag.  Named anchors are deprecated but whether you use them or element ID's they work the same.  Not really sure what you posted after your question - can you just post the code?
    >The first anchor controlled by javascript works correctly,
    >but when I add my second anchor and test it it'll go to the
    >first anchors position, but a few paragraphs down. If I add a third
    >it'll only move the page down a tad bit as if it wasn't moved at all.
    Is there enough room for the page to scroll? Links to specific locations within a page work by scrolling the page. If there's not enough height left on the page, it can't scroll and can give the impression that it's not working. Is this what's happening? If not, then you'll need to post the code.

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  • Download Speeds poor in my area for the last few days

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    Hello FlCO,
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  • Waiting for FiOS Availabili​ty is Becoming Ridiculous

         My name is Nick.  Ever since you started advertising FiOS, I have been awaiting its arrival in my area (my zip code is in VA, 23434).  I live in a residential area, but it is not rural.  We currently only have Charter cable here and DirecTV.  Both of these services are terrible, but especially Charter cable.  I would say that my opinion of that company right now is borderline hatred due to poor customer service.   I would like an answer to the following questions: Why is there no product availability map online?  AT&T has one for their UVerse product.  I find it suspect that you say in your online forum that you do not have a similar function for FiOS.   Why are you being secretive about the availability of a new product?  FiOS has been offered for over 2 years now.  Is the availability in my area being delayed due to agreements with other carriers that create regional monopolies?  If not, when will the product be available here and why is it taking so long?  I would like to remain with Verizon due to positive service experiences in the past.  However, if AT&T arrives in the area first I will be forced to take my business (and the rest of my family's business) to your competition.  
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    See if FiOS TV is available in your area.
    Check Availability
    I think you might be in trouble.  I just found this post from a while back using the search feature. 
    by Kesian on 05-15-2012 05:26 PM
    Options 
    Suffolk will never get Fios.  Not until folks get angry enough to Petition/Sue City of Suffolk to break their contract with the Charter monopoly.  I've been looking for that band wagon to hop on to no avail.  I even hoped Cox would turn up since people 2 blocks from me have it.  I'd jump on that in a minute just to have good fast internet.  
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    And I found this news article
    Verizon finishes digital-TV network - without Norfolk, Suffolk 
    By Carolyn Shapiro
    The Virginian-Pilot
    © April 12, 2010
    Verizon Communications Inc. has finished building the fiber-optic network in Hampton Roads that allows customers to receive top-speed Internet and digital television service.
    Verizon has franchise agreements with seven local municipalities - Chesapeake, Portsmouth, Virginia Beach, Hampton, Newport News, Poquoson and York County - that allow it to offer its Fios TV service to residents in neighborhoods where Verizon has built the network.
    Fios services are available to 250,000 households in this region. That's about 40 percent of all households in the metropolitan area, according to the 2008 American Community Survey, which compiles basic demographic data annually for the U.S. Census Bureau.
    Verizon will continue to deploy fiber-optic cables to some additional homes in coming months, mostly expanding within neighborhoods where it already has service, said Harry Mitchell, a company spokesman. So, a few more local TV viewers will have a chance to get Fios, the most comparable competitor to cable services from companies such as Cox Communications Inc., the dominant cable provider in Hampton Roads.
    "You'll continue to see our crews out," Mitchell said.
    Verizon has no plans, however, to seek franchise agreements with additional cities, Mitchell said. That means consumers in Norfolk and Suffolk won't have the Fios TV option in the near future.
    That frustrates W. Randy Wright, a Norfolk councilman who lives in Bay Breeze Point, one of the few Norfolk developments where Verizon has strung fiber. He can get Fios Internet service but not Fios TV until Verizon has a franchise with the city.
    "People would like to have the option," he said.
    Verizon has had discussions with city attorneys but wouldn't agree to the same terms the city has under its Cox franchise, Wright said. Under state law, a city cannot grant one provider more favorable terms than it allows another.
    A franchise grants a TV service provider access to a municipality's rights of way. In exchange, the company typically pays fees and provides benefits such as public and government access channels and programs for schools.
    "They pay us a lot of money in the course of a year," Wright said of Cox, estimating that company provides "several million" dollars annually.
    In seeking Fios franchises, Verizon considers the potential for gaining customers and the cost and difficulty of providing service, Mitchell said. The company chose "places that made the most sense from a network standpoint, from a market standpoint."
    Since beginning the Fios project in 2004, Verizon has spent almost $23 billion, Mitchell said. As of the end of 2009, the company linked 15.4 million homes to fiber and has franchise agreements in more than 1,300 municipalities nationwide. Now, he said, the telecommunications giant shifts its focus from building the network to marketing Fios services to customers who can receive them, he said.
    Most of Verizon's local franchises require the company to serve a certain number of homes within a certain time. In Chesapeake, Portsmouth and Virginia Beach, the company must reach all customers in its "initial service area" within three years of the franchise date.
    Verizon decides the "initial service area." In Portsmouth, for example, that area includes about seven neighborhoods in the Churchland and Hodges Ferry areas.
    "We reviewed it to make sure it was reasonable," Ronald Hallman, Chesapeake's city attorney, said of Verizon's initial service area in that city. "It's high-density areas."
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    In Hampton Roads, Virginia Beach signed the first of the region's franchises in March 2007. Virginia Beach officials who are familiar with the Verizon agreement were unavailable to confirm whether Verizon had satisfied the requirement to cover its initial service territory within three years.
    Chesapeake and Portsmouth granted Verizon franchises in 2008.
    Mitchell said Verizon has met its obligations so far and is hooking up additional homes where it still needs to reach the required numbers. "We are on or ahead of schedule in our initial service areas."
    Still, many local residents will remain left out of Fios TV. When Verizon dug up the streets around Bay Point condominiums in Norfolk to lay fiber three years ago, William Albertolli hoped he and his neighbors would soon have an alternative to Cox, which provides service packages to the development under a bulk contract.
    He was disappointed to learn that Verizon had no plans for Fios TV in the city, though he said he has no complaints about Cox's service.
    "If they brought the TV, then we could have a competitive price," Albertolli said. "Right now, we have no choice."
    Carolyn Shapiro, (757) 446-2270, [email protected]

  • Fios availabili​ty in Spotsylvan​ia, VA

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    WallyB wrote:
    Our area (Bluffs) of our development (Fawn Lake) has had FiOS from the beginning - we don't even have copper in the ground.  However, there is no TV
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  • How can I downgrade Triple Play to just FIOS Internet?

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    "Services and fees" are something you can't do about because those are county's charges. As for the $10 charge for the cable box, I don't know what to say but they should have been free. Have you asked why you're being billed for the box? The offer you signed up for is probably alot different than the ones that exists today. Did they charge you for the box the first month you have services.

  • FIOS 1 and local originatio​n channels in Toms River NJ

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    Hey TR-Tim...thanks for you interest in Fios1. Currently Fios1 is available to Northern New Jersey customers. Once it becomes available in your area, you will recieve 30 days notice prior to it coming out.  Fios 1 is not encrypted which is why you are able to pick up the channel outside of your box.  Fios 1 is not currently available in your  market which is why it is not being broadcasted thru our boxes.
    For your second question, your muncipalities makes the decision as to what access channels are broadcasted. We, here at Verizon, don't make those decisions. You can actually go to your municipality and ask them what their procedure is regarding local access channels and what kind of content you would like to have broadcasted. They in turn submit that information to us.
    Thank you for reaching out to us, continue to do so. We are here if you need us. Thank you!
    Constance
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

  • Fios 1- Toms River NJ

    I also have a question about Fios1.  I am in Toms River, NJ.  We do not have Fios1 available in my home on any of our convertors/adaptors.  However, I have both a TV and a DVD recorder with QAM tuners, and the channel does show up on them both. 
    My question then is two-fold.  If the channel is there, why isn't it receivable with my cable boxes?  And when will it be?  If anybody from Verizon can give me the answer I would be pleased. 
    Also, is there any plan on having our local school channel as part of the local origination line up?  We do get Ocean County College now, which is good, but not the local Toms River schools channel.  Years back when it was Bell Atlantic and they were offering an alternative cable service they did carry that channel, so I would think Verizon could now.  We have been getting a local origination channel from Kenilworth, NJ (a long way from Toms River).  Thanks in advance!

    Hey TR-Tim...thanks for you interest in Fios1. Currently Fios1 is available to Northern New Jersey customers. Once it becomes available in your area, you will recieve 30 days notice prior to it coming out.  Fios 1 is not encrypted which is why you are able to pick up the channel outside of your box.  Fios 1 is not currently available in your  market which is why it is not being broadcasted thru our boxes.
    For your second question, your muncipalities makes the decision as to what access channels are broadcasted. We, here at Verizon, don't make those decisions. You can actually go to your municipality and ask them what their procedure is regarding local access channels and what kind of content you would like to have broadcasted. They in turn submit that information to us.
    Thank you for reaching out to us, continue to do so. We are here if you need us. Thank you!
    Constance
    Verizon Telecom
    Fiber Solution Center
    Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. Follow us on Twitter™!

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