No full installations on CS4 Master Collection disc

I am not able to install some programs (e.g. Premium Pro) when I use the CS4 Master Collection DVD disc.
I have uninstalled all the programs under CS4 MC previously. But I am still not able to install the full set.
I am using iMac OSX 10.5.8

You mean to say in the Installation Options, Premiere Pro is disable and somehow you are able to click the check box. This happens due to the fact that Premiere Pro is already there in the machine either through Premiere Pro installer or from Suite's previous installer. Please uninstall that Premium Pro and run again Suite installer and it should be enabled.

Similar Messages

  • Installation of CS4 Master Collection Query

    Hello
    I intend to buy CS4 Master Collection to use on my home laptop for media work.
    The license agreement for Create Suite software states that users can install and use one copy of the software up to the permitted number of compatible computers as long as the user presents a valid serial number for each copy.
    The agreement also states that the primary user of the software can install the software at a work computer and a secondary home computer or portable computer, provided that the software on the home or portable computer is not used at the same time as the software on the primary computer.
    My question is  -  does this agreement enable me to install the CS4 Master Collection on my current laptop and any future laptop purchases should I be required to replace or upgrade my portable computer?
    Thanks in advance
    Alastair

    The spirit of the agreement is that you are the only user of the two concurrently activated computers and that you will only use one machine at a time. As for a future computer, there's a deactivation feature that allows you to move the activation to a new machine.
    Bob

  • Installation Question CS4 Master Collection (Windows Content CD)

    I am running Windows Vista Utlimate SP1-32 bit
    I have installed CD's 1 thru 4 with no issues.  I installed the last CD in the package (it is labeled WINDOWS CONTENT). When I attempt to install this CD, the auto-run feature generates an error message that says "Application not found".  I can access the files through explorer, but I can't get the things to install.
    I am also a VERY new user to Creative Suite.
    Thanks in advance for your help.

    The content is just a collection of goodies that may or may not interest you. Once you get familiar with the individual programs you'll know what to do with the disk. Just keep it handy and check it out from time to time and you'll start to understand what's on there.
    Bob

  • CS4 Master Collection trial installation blocks CD installation

    Hi!
    I'm  need someone to help me. Here is a description of what happened, when I installed the Creative Suite (CS4) trial and tried to install the full version:
    1) I installed the trial version of CS4 Master Collection from a CD because I didn't need the whole version (or so I thought at that point, I was stupid as seen later).
    2) The installation screen told me I was able to insert the activation key later if I wanted. My impression was that I can do the installation and then upgrade to the full version if I wish.
    3) I run through the installation smoothly. No errors occurred during the installation.
    4) I could use the trial for 30 days after which the version expired.
    5) Then I tried to upgrade to the full version using the CD activation key. Unfortunately, the key didn't work but rather showed a red cross and an error message popped up saying the activation key was "not valid".
    6) My friend told me I should remove the trial version and then reinstall from the CD. However, the same problem also occurred in some other computers, so I believe that's not the only cause of the problem.
    7) After spending some time on internet, I found the following blog dealing with the topic:
    http://sherylcanter.com/wordpress/2009/02/problems-removing-and-installing-adobe-cs4/
    I read some of the messages posted in the blog. I started searching for the cleaning tool  mentioned in the blog, and finally found the tool from Adobe web:
    http://www.adobe.com/support/contact/cscleanertool.html
    I would really appreciate if someone with similar experience would tell, whether this tool really works in the latest versions of Windows (Vista, 7 & 8, I have 7).
    I would also appreciate any assistance on the topic.
    I already tested removing the "cache"-file from /C:/Program FIles/Common FIles/Adobe/Adobe PMC/cache/.. My effort had no effect.
    If I really need to install my system again, will I lose all the files on the computer I'm using? I don't want to believe  that. Probably I can store some of the most important files on an USB-memory and still be able to use the Suite when it's installed and the files returned to my computer? I surely need to backup the system on my PC and not the others that were connected to it (any additional backup would be a catastrophe )?
    I'm sorry for all the stupid questions & stuff, but I'm trying to get my message as clear as possible.
    CS4 is an expensive software, so I really need to get it work. Installing the Suite from a CD should be possible because anyone may have  a trial on his PC before buying the full version on CD. That's the purpose of the trial version, I see.
    Thank you for any help!

    Thank you for a fast reply!
    The problem is stated in the title of my previous message: I cannot install the full version because I installed the trial.
    Formatted as a question: "How can I get the CD installed with the original serial number?"
    You wrote: "And where did you actually buy your CS4 license? There's a lot of fakes out there..."
    >The license belongs to my employee. I'm totally sure that the version I'm trying to install is not a fake.
    "Other than that you could simply have used a wrong region installer for your trial and the serial number ranges are not compatible"
    >Could you clarify that more. The Suite has worked perfectly before I installed the trial. The installer only asked me to accept the license agreement and to choose between the trial and the full install. I was not asked anything else.
    "You lose yourself in lengthy descriptions without actualyl ever telling what the problem really is, what the exact text of the warnings/ error messages is, what exact system you are on and so on"
    >I admit my "question" was lenghty and somewhat messy. Here are some more details:
    Country: Finland
    Operating system: Windows 7 (as mentioned earlier)
    Computer: Fujitsu (all requirements of the Suite are fulfilled, as the trial worked well)
    Exact error message: "The serial number you entered is not valid. Click OK to retry entering the serial number."
    Situation: I installed the trial, waited 30 days, and the trial expired. After that I tried to insert the disk serial number.
    Possible solutions: Removing the trial and installing from beginning.
    Internet access: Was ON during the installation.
    The program has installed correctly earlier. Even with the serial number put in the back side of the disk.
    Right now I don't have the information of the place where the Suite was bought (probably the origin is not in Finland). I can find it out on Monday. Possibly it was bought used that would make tracking a bit difficult.
    Please ask if anything is still unclear. I know more on Monday, so if you can specify what information is essential by then, I would appreciate, and come on Monday with the asked pieces of information.
    Hope this message clarified something.

  • Installation problem on CS4 Master Collection

    WHen I attempt to install CS4 master collection on Vista Ultimate X64
    While the installer is "checking system profile" the next window shows "Loading Setup"
    I then get a System Check error page. The window label is "Adobe Creative Suite 4 Master Collection Installer - Alerts"
    In the box it says, System Check.
    Critical Errors were found in setup for Adobe Creative Suite 4 Master Collection.
    Session has dependencies that cannot be satisfied.
    please see the Setup log file for details. click Quit to exit Setup."
    Then there is a Quit button, that is the only option.
    Any ideas which services need to be enabled to be able to install creative suite?

    I do have service pack 1 for vista ultimate x64.
    Here is the end of the log....
    [ 436] Thu Oct 30 19:12:48 2008 DEBUG
    PayloadPolicyInit: BEGIN Updating installstate for payloads
    PayloadPolicyInit: END Updating installstate for payloads
    PayloadPolicyInit: BEGIN Creating policyNodes
    PayloadPolicyNode._SetPayloadAction: none for {092DF7B0-6E10-4718-9763-9704CC4E6EF9} Adobe Anchor Service CS4
    [ 436] Thu Oct 30 19:12:48 2008 ERROR
    Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Options\Op tions.js
    Log of: object
    name {string}: TypeError
    message {string}: 'collectionID' is null or not an object
    number {number}: -2146823281
    description {string}: 'collectionID' is null or not an object
    [ 436] Thu Oct 30 19:12:48 2008 DEBUG
    updating path to Win32
    WizardControl: loading page "Progress" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Progress\P rogress.js
    updating path to Win32
    WizardControl: loading page "Register" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Register\R egister.js
    updating path to Win32
    WizardControl: loading page "Finish" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Finish\Fin ish.js
    HTML data complete: Welcome
    HTML data complete: Eula
    HTML data complete: Progress
    HTML data complete: Register
    HTML data complete: Finish
    [ 436] Thu Oct 30 19:12:48 2008 ERROR
    Critical errors were found in setup for Adobe Creative Suite 4 Master Collection:
    - Session has dependencies that cannot be satisfied.
    Please see the Setup log file for details. Click Quit to exit Setup.
    [ 436] Thu Oct 30 19:17:23 2008 INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    Doesn't really make sense to me....

  • CS4 Master Collection Updated Installation Media

    I am setting up a remote deployment package for CS4 Master Collection using the Development Tool Kit to use with SCCM.
    I was initially using the 4 installation media provided using the steps provided in the documentation. However, they are clearly outdated now and require updating. If i download the Installation media from the http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html webpage will these have the current updates installed or will the client systems have run the updates still?
    I did find the remote updating tool but it states it is for CS5 and above. Is there a similar tool for CS4?
    Thanks for any assistance.

    Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum'
    Mikey_it please be aware the installers available at Download CS4 products are for retail licenses.  If you are deploying the software then it is likely you have a volume license.  In this case you will want to download the volume license installation files from https://licensing.adobe.com/.

  • Installation CS4 Master Collection (Trial): Photoshop doesn't start

    After installing the following products from the CS4 Master Collections DVD (as 30 days trial versions):
    - Acrobat 9
    - InDesign
    - Illustrator
    - Photoshop
    and everything (what is possible) else UNCHECKED I get the following error at the end of the installation:
    "Finished, with Errors" and then the detail:
    "Adobe Photoshop CS4 German Language Pack
    Fehler:
    Error 2."
    The first 3 of the above programs starts in german and works fine. Only Photoshop will not start and show the following english error:
    "Adobe Photoshop CS4
    Some of the application components are missing from the Application directory, Please reinstall the application".
    Unfortunately, there is no information about WHICH components are missing and WHERE is this "Application directory" where I could double-check this missing files.
    Could anyone help me to find this missing components?
    Is there a Logfile where I can check them?
    Can I look for information about installation-errors?
    (I know, we have a file called "Adobe Creative Suite 4 Master Collection 4.0 dd-mm-yyyy.log".)
    But I need some help to find the missing components. Some lines that could describe the problem are this:
    [    1620] Thu Apr 09 13:27:12 2009 ERROR
    Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
    [    1620] Thu Apr 09 13:27:12 2009 FATAL
    JavaScript processing failed with error:
    Uncaught JavaScript exception: Source file for installation not found at D:\Adobe CS4\extensions\AdobePhotoshop11-de_DE\Assets\_148_ed20f3808d3a830de9e79404cb149063
    [    1620] Thu Apr 09 13:27:12 2009 DEBUG
    Rolling back prior actions...
    I have checked this "not found source filename" on my DVD#3 and found it with 8.35 KB (8'557 Bytes). I can open it and it contains readable code on 156 Lines starting with:
    <?xml version="1.0" encoding="UTF-8"?>
    and ending with
    </html>
    Do you have any idea what could generate my problem if the file exist on the media, can be read but the installer tell me the exact opposite?
    What could I try to solve this problem?
    Do I have any chance to install the language pack separatly? (It seems, that Photoshop CS4 itself has been installed, at least a so called directory exists and many *.DLL and the photoshop.exe can be found)

    Normalerweise solltest Du gar nicht in die Verlegenheit kommen eine südamerikanische Version in Deutschland zu installieren. Hast Du die Möglichkeit die DVDs alle zu mounten? Dann versuche das.
    Ein anderer, aufwändigerer Weg ist der, dass Du die erste DVD mit allem drum und dran auf den Server kopierst, der Installer besteht aus einer vielzahl von Payloads. Dabei sind nach dem ersten Kopieren viele leer, von den nächsten DVDs kopierst Du die Payloads, nur die Inhalte in deren Ordner vom Installer der ersten DVD. Am Ende hast Du einen vollständigen Installer an einer einzigen Stelle, der bei Installationen von einem Netzlaufwerk Sinn macht und das zukünftige Installieren beschleunigt.

  • CS4 Master Collection Installation Fails

    I have tried several times over the last 2 days to install the CS4 Master Collection from the 30-day trial DVDs. However, it has failed every time I have tried with the folowing message: "Error 1603. Fatal error during installation." I have used the Adobe Support Advisor to read the log file and deleted the specified files, but it still fails. I just tried installing Fireworks by itself and it still failed. It should not be this difficult.

    i have the same error 1603 my os is windows xp and all that aplications are closed and i dont know why it keeps showing me that error. i am running from an adm account could it be that???

  • I lost the installation disks for CS4 master collection. Where can I download the installation file?

    Hello,
    I lost the installation disks for CS4 master collection polish version. Where can I download the installation file?

    Hi filmowka,
    Welcome to the Community!
    Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
    Follow the Very Important Section else the download will not start.
    Thanks!
    Ankit

  • Installation Download for CS4 Master Collection?

    I am trying to transfer my CS4 master collection to another computer, but no longer have the installation disk. I was given the key by the adobe customer service agent following verification, but was told they no longer provide a download for CS$ since CS% is out now. Adobe also claimed not to have any more disk in their warehouse. Can anyone please help because I need it for school. Thanks.

    Hi filmowka,
    Welcome to the Community!
    Go to http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html and choose Master collection CS4 from the list.
    Follow the Very Important Section else the download will not start.
    Thanks!
    Ankit

  • Install of CS4 Master Collection on PC running Vista. Installation hangs up in "preparing to install."

    1. Computer died that used CS4 so was unable to deactivate product.
    2. Began install on another PC using Vista with downloaded CS4 Master Collection from Adobe website after several attempts to download.
    3. Entered my serial numbers.
    4. Install continued.
    5. Received error message: Failed to install Premiere Pro and Encore.
    6. I continued the install.
    7. Computer crashed.
    8. Rebooted.
    9. Began install again.
    10. Computer hangs up on "preparing to install"
    Tried to deactivate my serial numbers and start all over again (first activation is on old computer and can't deactivate that number and now my computer is hung up on trying to install the second version of CS4!) but am totally in limbo. Thanks in advance for any help!

    RUn the cleaner tool and try again.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

  • CS4 Master Collection Installation Issues

    I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
    Thank you

    I recently purchased a new Dell Studio Laptop and attempted to install the CS4 Master Collection last night.  There are 5 Application Disks total in the package.  It starts out fine, goes through the first disk, asks for the second (had minor issues with the 2nd disk being read by the lap top, but once it was recognized that installed as well), then when I insert the third disk, it gives me a screen that just says "exit."  At first I thought the additional two application disks may just be extra apps, but when going through my systems menu, many of the programs that should be there are not installed.  What is happening? And how do I fix it?
    Thank you

  • CS4 Master Collection Won't Install

    Alright...so I insert the Adobe CS4 Master Collection DVD (yes, the first disc) and the autorun comes up. I hit install and nothing happens. I see in the task manager that setup runs for anywhere from 30 seconds to a couple minutes (tried this quite a few times) and then terminates. I wanna know what's going on. I've already searched the internet for answers as well as tried everything in the Adobe KB and every related topic here on the user-to-user forums. My specs are as follows:
    AMD Athlon X2 4200+ (2.2GHz/core)
    4gb DDR2 1066 RAM
    250gb SATA HDD
    Nvidia GeForce 9800GT
    Windows Vista Ultimate SP1 64-bit

    If you've gone through all of that, I can only offer one more thing to
    try before calling Adobe.
    Create a new user account and install it there. If that doesn't do it
    you're going to have to call Adobe for help...installation issues are
    handled free of charge.
    Bob

  • CS4 Master Collection

    When trying to install CS4 Master Collection on Vista Ultimate the installation proceeds for 243Mb and then I get the error message "Installation of the following components has failed - Adobe Photoshop CS4 (64 bit).
    I have copied the 4 discs to hard drive but still get the same problem.
    Have also run CS4 Clean Script.
    Just before installation fails the some desktop icons disappear briefly.
    The installation always fails at the same point - during installing 'Adobe Media Encoder CS4'
    Has anyone had a similar experience?

    After trying many things unsuccessfully I concluded that if I carried on looking for a fix I would waste several more days.
    My system is only six months old and no other program has failed to install, howevwer, I decided to bite the bullet and do a clean install of Vista Ultimate 64 with SP1.
    Prior to installing CS4 the only thing I disabled was Windows firewall.  Not being technical I don't know if it served any purpose but I thought it might improve the probabilities.
    I loaded CS4 before any other software.  I used the four dvds, and whilst they took a long time, they loaded without error.
    I have not tested other than opening and closing a couple of packages which seem ok.
    Fingers crossed!!

  • Can't find programs... CS4 Master Collection

    I have posted the responces from Tech but it seems you have to have an IT Degree for this software to work.
    Notes from Customer
    Thursday, October 8, 2009 9:29:56 PM PDT
    After installing the CS4 Master Collection, I am unable to find or use several programs; Adobe After Effects CS4, Adobe Encore CS4,
    Adobe Media Encoder CS4, Adobe Premiere Pro CS4 & Adobe Soundbooth CS4.
    I have a Dual processors (AMD Athlon MP 2800+ (2.12 GHz each)) Motherboard is Tyan s2462 Thunder K7, & 3 GB RAM.
    Operating System: Windows XP Professional
    Video display card / driver version: Nvidia GeForce 6200
    Has it ever worked? If so, what's changed? (provide comments in description field): No
    Same results with different file?: Not Applicable
    Same results with different computer?: Not Applicable
    Recent System Hardware or Software change?: No
    Notes to Customer
    Friday, October 9, 2009 2:13:42 AM PDT
    Hello K,
    Thank you for contacting Adobe Technical Support.
    I am responding in reference to your web-case dated 10/08/2009 . We
    would like to thank you for showing interest in Adobe Product. I
    understand the concern that you are facing with  Adobe CS4 Master
    Collection on launching .. I apologize for the inconvenience and I
    assure you that we will work together to resolve the issue.
    As you have mentioned after  installing the CS4 Master Collection, you
    are  unable to find or use several programs; Adobe After Effects CS4,
    Adobe Encore CS4,
    Adobe Media Encoder CS4, Adobe Premiere Pro CS4 <(>&<)> Adobe Soundbooth
    CS4.
    Try  Uninstalling and Reinstalling CS4 Master Collection.
    Find and read installation logs for Adobe Creative Suite 4 product. The
    link for the same is :
    http://go.adobe.com/kb/ts_kb400593_en-us
    Send us the Installation Log File so that we can narrow down your issue
    and specifically point out where the problem is .
    I hope this information is helpful to you. Get back to us as soon as
    possible.
    For future assistance you can always visit Adobe user to user Forums by
    this link : http://forums.adobe.com, where
    you can submit your queries and also you can searched for your issues on
    Adobe Knowledgebase on this link :
    http://www.adobe.com/cfusion/search/index.cfm?cat=support
    I hope this information is helpful, Please get back to us if this
    resolve your issue so that we can close the case
    and in case you face any issues or need any clarification you can
    contact us we will be more than happy to help you.
    For future reference use TS Case :181220137  at  Web Support Portal :
    http://www.adobe.com/go/supportportal.
    Warm Regards,
    CS
    Adobe Technical Support
    Notes from Customer
    Friday, October 9, 2009 5:59:38 AM PDT
    I did reinstall CS4 Master Collection. I first downloaded the version and after it didn't install everything I decided to purchased
    the DVD's and do a physical installation. I got the same results, missing programs. I have uninstalled the first downloaded version
    CS4 Master Collection before reinstalling the physical version. I am sending the log via the FTP since it is 64MB
    Notes to Customer
    Wednesday, October 14, 2009 2:47:55 AM PDT
    Hello K,
    Thank you for contacting Adobe Technical Support.
    I am responding in reference to your web-case dated 10/09/2009  . We
    would like to thank you for showing interest in Adobe Product. I
    understand the concern that you are facing with  Adobe CS4 Master
    Collection  while installaing.. I apologize for the inconvenience and I
    assure you that we will work together to resolve the issue.
    Going through the log files you have sent , I suggest you to follow
    these troubleshooting steps:
    1. Run the CS4 Clean Script for windows. The link for the same is :
    http://www.adobe.com/support/contact/cs4clean.html. Download and run the
    CS4 clean script for windows.
    2 .Run Adobe Creative Suite 4 or Point Product in a new user account.
    Create a new user account that has the same permissions as the account
    that you use when the problem occurs. If the problem doesn't recur, then
    the original user account may be damaged. For instructions on creating a
    new user account, see "To add a new user to the computer" in Windows
    Help or contact your system administrator.
    3. Repair and defragment hard disks (Windows XP)
    System errors can occur if hard disks contain damaged sectors or
    fragmented files. Repair and defragment hard disks, either by using the
    Error-checking tool and Disk Defragmenter utility included with Windows
    or by using a third-party disk utility (for example, Symantec Norton
    Utilities). You should run such utilities on each hard disk or
    partition. More information about the Error-checking tool and Disk
    Defragmenter appears below; for more information about a third-party
    disk utility, refer to the documentation for the utility.
    The Error-checking tool repairs bad sectors, lost allocation units and
    file fragments, cross-linked files, and invalid file names. To access
    the Error-checking tool, choose Start > My Computer, right-click the
    desired hard disk, and choose Properties from the menu. In the Local
    Disk Properties dialog box, click the Tools tab, and then click Check
    Now in the Error-checking area.
    Note: To prevent Disk Defragmenter from moving files to bad sectors of a
    disk, run the Error-checking tool before running Disk Defragmenter.
    Disk Defragmenter rearranges the files and free space on your computer
    so that files are stored in contiguous units and free space is
    consolidated in one contiguous block. To access the Disk Defragmenter
    utility, choose Start > All Programs > Accessories > System Tools > Disk
    Defragmenter.
    If  these troubleshooting steps don't resolve your issue then consult
    this kb doc for more details:
    Troubleshoot installation problems with Adobe Creative Suite 4 or Point
    Products on Windows XP
    http://go.adobe.com/kb/ts_kb404083_en-us.
    For future assistance you can always visit Adobe user to user Forums by
    this link : http://forums.adobe.com, where
    you can submit your queries and also you can searched for your issues on
    Adobe Knowledgebase on this link :
    http://www.adobe.com/cfusion/search/index.cfm?cat=support
    I hope this information is helpful, Please get back to us if this
    resolve your issue so that we can close the case
    and in case you face any issues or need any clarification you can
    contact us we will be more than happy to help you.
    For future reference use TS Case :181220137  at  Web Support Portal :
    http://www.adobe.com/go/supportportal.
    Warm Regards,
    CS.
    Adobe Technical Support
    Notes from Customer
    Thursday, October 15, 2009 4:54:40 PM PDT
    I went to a Business Fair tonight and saw a couple other designer friends and I mentioned my issue and they said that my software wo
    n't work because of the AMD processors. (Missing a chip set, CS worked on AMD processors, up until version 3) This is really depress
    ing! I would have to purchase a new PC in order for the rest of my software to work. This is so not cool! I can't swing a new PC rig
    ht now, business has been so slow almost non-existent.
    Notes to Customer
    Thursday, October 15, 2009 9:38:18 PM PDT
    Thank you for your reply K.
    This is to inform you that you meet the system requirements needed to
    run CS4 Master Collection.
    You can check out the same by visting the following link:
    http://go.adobe.com/kb/ts_kb406240_en-us.
    Master Collection
    2GHz or faster processor for DV;3.4GHz for HDV; dual 2.8GHz for HD
    Important: An SSE2-enabled processor is required for AMD systems.
    Microsoft Windows XP with Service Pack 2 (Service Pack 3 recommended) or
    Windows Vista Home Premium, Business, Ultimate, or Enterprise with
    Service Pack 1; (certified for 32-bit Windows XP and Windows Vista)
    Important: Adobe Photoshop Extended natively supports 64-bit Windows
    Vista, and Acrobat Pro natively supports 64-bit Windows XP and Windows
    Vista. Adobe Premiere Pro, After Effects, Soundbooth, Encore, and Adobe
    OnLocation are certified on 64-bit Windows Vista. Visit Apple.com for
    information about QuickTime compatibility with 64-bit editions of
    Windows.
    MS Hot Fix KB-930627: http://support.microsoft.com/kb/930627 is required
    for Microsoft Windows XP Home, Professional, or Tablet PC Edition with
    Service Pack 2 (64-bit); Windows Server 2003 (with Service Pack 2 for
    64-bit); or Windows Vista Home Basic, Home Premium, Business, Ultimate,
    or Enterprise without Service Pack 1 (64-bit)
    2GB of RAM (more RAM recommended when running multiple components)
    24.3GB of available hard-disk space for installation. Additional free
    space is required during installation (cannot install on flash-based
    storage devices.)
    1,280x900 display with OpenGL 2.0-compatible graphics card
    Graphics support for Shader Model 3.0
    Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array
    storage (RAID 0) for HD; SCSI disk subsystem preferred
    For SD/HD workflows, an Adobe-certified card for capture and export to
    tape. For additional information visit the Adobe Master Collection
    System Requirements.
    OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape,
    and transmit to DV device
    DVD-ROM drive (DVD+-R burner required for DVD creation)
    Blu-ray burner required for Blu-ray disc creation
    Microsoft Windows Driver Model- or ASIO-compatible sound card
    QuickTime 7.4.5 required for QuickTime and multimedia features
    Broadband Internet connection required for online services
    For the most up-to-date to system requirements select the Adobe Creative
    Suite 4 product on the Adobe Products page.
    Try and follow the same troubleshooting steps I have given you earlier.
    I am sure your issue would be resolved.
    Troubleshoot installation problems with Adobe Creative Suite 4 or Point
    Products on Windows XP
    http://go.adobe.com/kb/ts_kb404083_en-us.
    For future assistance you can always visit Adobe user to user Forums by
    this link : http://forums.adobe.com, where
    you can submit your queries and also you can searched for your issues on
    Adobe Knowledgebase on this link :
    http://www.adobe.com/cfusion/search/index.cfm?cat=support
    I hope this information is helpful, Please get back to us if this
    resolve your issue so that we can close the case
    and in case you face any issues or need any clarification you can
    contact us we will be more than happy to help you.
    For future reference use TS Case :181220137  at  Web Support Portal :
    http://www.adobe.com/go/supportportal.
    Warm Regards,
    CS.
    Adobe Technical Support

    Direct Download Links for Adobe Software
    And make a backup...
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