No function after iTunes/Quicktime update

After restarting my G4 Power Mac when the iTunes/Quicktime update had installed, my screen went to blue and froze. I did a hard reboot and now any program I open quits within seconds and I can't open any of my folders! When I try to open something, everything but the dock (toolbar and desktop icons) disappears and come back in a few seconds. Is this an iTunes issue or is there something else going on?

Try booting in Safe Mode. Hold down the Shift key during startup. If that doesn't do it, try holding down the X key during startup. If that doesn't start it up, I think you need to post over in the forum that applies to your particular machine (iBook, MacBook, iMac, etc.) The pros over there might be able to help. Don't hesitate to post back if you have more questions.

Similar Messages

  • Rosetta no longer functions after iTunes & Quicktime update

    I got off the 3rd phone call to AppleCare (three techs and product specialist -- the least helpful in the bunch by the way) and finally isolated the problem I'm having but the reaction from the AppleCare guy (the last one pretty much freaked) means there is little hope for a quick solution from Apple.
    After updating iTunes and Quicktime using OSX software update. I could no longer launch legacy apps that operate using rosetta (i.e MS Office, AppleWorks, JMP, etc.). Additionally, if I go into GetInfo from the finder and click "Open using Rosetta" that app will no longer launch. In both cases the app simply (if clicked from the finder) appears briefly in the dock and then disappears.
    When I had AppleCare on the line the guy went to confirm something with me on his machine and was very surprised to find that his copy of MS Word was not working either (his word were something like: "Good Lord, the menus are all grayed out, huh?". At which point I decided there was not going to be a fix. He sent me some articles on Archive and Install, which I may do but I'm hoping not to go that route.
    I've got one more symptom that may help others figure out what's happening, which will hopefully mean you can help me fix this:
    When I try and launch an app (legacy or universal) from the command line using rosetta (see this for more info) I get: Segmentation fault!
    Okay, first would someone out there confirm that this is not happening on their system. Then, one of you brilliant souls, let me know what I can do to fix it. Is there a sneaky way I could bust into a package/install image and install a fresh copy of the rosetta libraries etc? My experience with Segmentation Fault usually points to the executable being broken, but I'm by no stretch of the imagination an expert.
    Regards,
    David G.

    You won't like this but I figured out QT smashed rosetta soon after installing the ituunes/quicktime updates when quicken wouldn't load...i knew it was one of the major apps that was never released for universal...at first i assumed the apple update had just broken quicken and checked the quicken site, finding no posts...then it dawned on me that the QT update must have damaged the System so I went hunting in my apps for other rosetta-only apps, found an old CD label printing program and it exhibited the same behaviors.
    I went to the apple site and the company has not posted any info on the bug, then went looking for a standalone rosetta installer...couldn't find one
    Here's the part you won't like: my mac mini is 3 months old. I dug out the os x install disks and reinstalled the system. Then went through and reinstalled system updates. Reinstalling the system killed norton so I had to reinstall that too (no wonder i keep all the installer disks as dmg's on the ministack).
    Result of all this, replacing the system, was that Rosetta is now working again.
    I then went on to install ram, that went less smoothly and my local geniuses were less ingenious by this point, but that's another story for a paperweight website.

  • After iTunes/Quicktime update, no flash in Firefox

    Hi,
    I have now several times had the same problem after I updated iTunes and quicktime, the flash objects in Firefox get the question mark.
    I did extensive search on this on the web, apple forum and firefox forum and have now found one solution that has worked couple of times for me.
    After the iTunes/Quicktime is updated, and you get question marks instead of flash objects.
    Solution:
    1. Close firefox
    2. Go to the firefox plugins directory. Can be found at C:\Program Files\Mozilla Firefox\plugins
    3. Remove all npqtplugin.dll files (usually 7 of them, numbered as npqtplugin[2..7].dll).
    4. Start firefox, and test some flash based page.
    This solution works at Windows 2000, Firefox 2.x and latest iTunes/Quicktime.

    I don't understand, where on my computer is such a Firefox plug ins list.
    My situation is similar, but I notice Quicktime/Flash failures on ALL my browsers...I.E., Netscape, Real Player. Isn't this something Apple should be taking care of, having messed up our software with their download?
    How do I reverse the download-Quicktime 7.1.5, etc?
    Thanks
    John

  • Loginwindow (Not Responding) after iTunes & Quicktime update

    In order to activate my new iPhone this morning I needed to upgrade to iTunes 7.5 and the corresponding Quicktime update. After a reboot and logging in I was presented with the desktop, the dock and a spinning beachball . . . which still hadn't gone away after 10 minutes.
    After a while I tried a few things and noticed that the dock was working, until I ctrl clicked on the finder icon that is. After that the dock froze and I rebooted with a long power button press. After logging again I had the same problem, desktop, working dock and spinning beachball.
    This time I hit one of my dock stacks and launched the Activity Monitor, only to discover that a process called 'loginwindow' was Not Responding. On force quitting this everything went away and I was back to the login prompt. I logged in again and found the same thing - I can use all the applications I can get to through the dock but have no finder . . .
    Any ideas?? HELP!!

    OK, here's /var/log/system.log from boot. Are the following two lines significant??
    Nov 10 21:40:43 Macintosh com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[119]): Exited: Terminated
    Nov 10 21:40:43 Macintosh com.apple.launchctl.Aqua[131]: launchctl: Couldn't stat("/etc/machinit_peruser.d"): No such file or directory
    Nov 10 21:39:57 localhost kernel[0]: Darwin Kernel Version 9.0.0: Tue Oct 9 21:37:58 PDT 2007; root:xnu-1228~1/RELEASE_PPC
    Nov 10 21:39:47 localhost com.apple.launchctl.System[2]: /dev/disk0s3 on / (hfs, local, journaled)
    Nov 10 21:39:49 localhost com.apple.launchctl.System[2]: launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
    Nov 10 21:39:49 localhost com.apple.launchd[1] (org.cups.cupsd): Unknown key: SHAuthorizationRight
    Nov 10 21:39:49 localhost com.apple.launchd[1] (org.ntp.ntpd): Unknown key: SHAuthorizationRight
    Nov 10 21:39:54 localhost fseventsd[31]: event logs in /.fseventsd out of sync with volume. destroying old logs. (19369 21 20061)
    Nov 10 21:39:58 localhost kernel[0]: standard timeslicing quantum is 10000 us
    Nov 10 21:39:54 localhost fseventsd[31]: log dir: /.fseventsd getting new uuid: C00E1A09-A514-48BA-A79D-C46786E0EE9E
    Nov 10 21:39:58 localhost kernel[0]: vmpagebootstrap: 380993 free pages and 12223 wired pages
    Nov 10 21:39:58 localhost kernel[0]: migtable_maxdispl = 79
    Nov 10 21:39:58 localhost kernel[0]: 105 prelinked modules
    Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.security.TMSafetyNet
    Nov 10 21:39:58 localhost kernel[0]: calling mpopolicyinit for TMSafetyNet
    Nov 10 21:39:58 localhost kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
    Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.nke.applicationfirewall
    Nov 10 21:39:58 localhost kernel[0]: Loading security extension com.apple.security.seatbelt
    Nov 10 21:39:58 localhost kernel[0]: calling mpopolicyinit for mb
    Nov 10 21:39:58 localhost kernel[0]: Seatbelt MACF policy initialized
    Nov 10 21:39:58 localhost kernel[0]: Security policy loaded: Seatbelt Policy (mb)
    Nov 10 21:39:58 localhost kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
    Nov 10 21:39:58 localhost kernel[0]: The Regents of the University of California. All rights reserved.
    Nov 10 21:39:58 localhost kernel[0]: MAC Framework successfully initialized
    Nov 10 21:39:58 localhost kernel[0]: using 7864 buffer headers and 4096 cluster IO buffer headers
    Nov 10 21:39:58 localhost kernel[0]: IOPCCard info: Intel PCIC probe: TI 1510 rev 00
    Nov 10 21:39:58 localhost kernel[0]: FireWire (OHCI) Apple ID 31 built-in now active, GUID 001124fffe75e670; max speed s800.
    Nov 10 21:39:58 localhost kernel[0]: mbinit: done
    Nov 10 21:39:58 localhost kernel[0]: Security auditing service present
    Nov 10 21:39:58 localhost kernel[0]: BSM auditing present
    Nov 10 21:39:58 localhost kernel[0]: rooting via boot-uuid from /chosen: BAD0DFF0-4023-381B-8C51-E904679A62CC
    Nov 10 21:39:58 localhost kernel[0]: Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
    Nov 10 21:39:58 localhost kernel[0]: Got boot device = IOService:/MacRISC2PE/pci@f4000000/AppleMacRiscPCI/ata-6@D/AppleKauaiATA/ATADev iceNub@0/AppleATADiskDriver/IOATABlockStorageDevice/IOBlockStorageDriver/ST91008 23A ST9100823A/IOApplePartitionScheme/Untitled@3
    Nov 10 21:39:58 localhost kernel[0]: BSD root: disk0s3, major 14, minor 2
    Nov 10 21:39:58 localhost kernel[0]: jnl: unknown-dev: replay_journal: from: 6728192 to: 4701696 (joffset 0x8601000)
    Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver::start []
    Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver::switchToHCIMode legacy
    Nov 10 21:39:58 localhost kernel[0]: USBF: 22.539 CSRHIDTransitionDriver[0x2a10f00](IOUSBCompositeDevice) GetFullConfigDescriptor(0) returned NULL
    Nov 10 21:39:58 localhost kernel[0]: CSRHIDTransitionDriver... done
    Nov 10 21:39:58 localhost kernel[0]: E:[AppleUSBBluetoothHCIController][FindInterfaces] mInt0InterruptMaxPacketSize = 16
    Nov 10 21:39:58 localhost kernel[0]: jnl: unknown-dev: journal replay done.
    Nov 10 21:39:58 localhost kernel[0]: HFS: Removed 5 orphaned unlinked files or directories
    Nov 10 21:39:58 localhost kernel[0]: Jettisoning kernel linker.
    Nov 10 21:39:58 localhost rpc.statd[22]: statd.notify - no notifications needed
    Nov 10 21:39:59 localhost bootlog[39]: BOOT_TIME: 1194730773 0
    Nov 10 21:40:00 localhost kernel[0]: Resetting IOCatalogue.
    Nov 10 21:40:00 localhost kextd[12]: 0 cached, 423 uncached personalities to catalog
    Nov 10 21:40:08 localhost DirectoryService[35]: Launched version 5.0 (v514)
    Nov 10 21:40:08 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[27]: Login Window Application Started
    Nov 10 21:40:08 localhost DirectoryService[35]: WARNING - dsTouch: file was asked to be opened </Library/Preferences/DirectoryService/.DSIsRunning>: (File exists)
    Nov 10 21:40:09 localhost kernel[0]: UniNEnet: Ethernet address 00:11:24:75:e6:70
    Nov 10 21:40:09 localhost blued[50]: Apple Bluetooth daemon started.
    Nov 10 21:40:11 localhost /usr/sbin/ocspd[55]: starting
    Nov 10 21:40:11 localhost ifcstart[29]: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    Nov 10 21:40:11 localhost ifcstart[29]: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Error>: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
    Nov 10 21:40:11 localhost ifcstart[29]: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: Sat Nov 10 21:40:11 localhost ifcstart[29] <Error>: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
    Nov 10 21:40:11 localhost /usr/libexec/ifcstart[29]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
    Nov 10 21:40:11 localhost com.apple.IFCStart[29]: _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
    Nov 10 21:40:12 localhost mDNSResponder mDNSResponder-161.1 (Oct 11 2007 00:22:27)[26]: starting
    Nov 10 21:40:13 localhost mDNSResponder[26]: Adding registration domain jodrell.members.mac.com.
    Nov 10 21:40:20 localhost kernel[0]: Matching service count = 0
    Nov 10 21:40:21: --- last message repeated 5 times ---
    Nov 10 21:40:21 localhost kernel[0]: wl0: Broadcom BCM4320 802.11 Wireless Controller
    Nov 10 21:40:21 localhost kernel[0]: 4.170.25.8.2
    Nov 10 21:40:21 localhost kernel[0]: AirPort_Brcm43xx: Ethernet address 00:11:24:8e:52:78
    Nov 10 21:40:21 Macintosh configd[37]: setting hostname to "Macintosh.local"
    Nov 10 21:40:22 Macintosh configd[37]: ipconfigd: method requires address and mask
    Nov 10 21:40:26 Macintosh kernel[0]: SetCryptoKey T: len 16, idx 0
    Nov 10 21:40:26 Macintosh configd[37]: AppleTalk startup
    Nov 10 21:40:26 Macintosh kernel[0]: SetCryptoKey R: len 16, idx 1
    Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: world writable
    Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: group writable
    Nov 10 21:40:27 Macintosh SystemStarter[19]: "/System/Library/StartupItems/NMPCCardOption3gDaemonVF" failed security check: not owned by UID 0
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting MySQL database server
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting Cisco Systems VPN Driver
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Tuning TCP/IP stack for 2.5G/3G performance
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: kern.ipc.maxsockbuf: 8388608 -> 1048576
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting NMPCCardDaemonVMC
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: Starting NMPPPMonitor
    Nov 10 21:40:27 Macintosh com.apple.SystemStarter[19]: net.inet.tcp.slowlink_wsize: 8192 -> 65535
    Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[102]): Could not setup Mach task special port 9: (os/kern) no access
    Nov 10 21:40:27 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Version 2.1.6 will start in 30 seconds.
    Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[104]): Could not setup Mach task special port 9: (os/kern) no access
    Nov 10 21:40:27 Macintosh com.apple.launchd[1] (0x10c1b0.nohup[112]): Could not setup Mach task special port 9: (os/kern) no access
    Nov 10 21:40:28 Macintosh com.apple.SystemStarter[19]: kextload: extension /System/Library/Extensions/CiscoVPN.kext is already loaded
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : attempting to attach to all available ethernet interfaces.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : interface: en1, filter attached.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : en1
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : current MTU for en1 is 1500, saving it.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : interface: en0, filter attached.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : en0
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : current MTU for en0 is 1500, saving it.
    Nov 10 21:40:28 Macintosh kernel[0]: CiscoVPN : loading cisco ipsec kernel module.
    Nov 10 21:40:32 Macintosh configd[37]: AppleTalk startup complete
    Nov 10 21:40:33 Macintosh loginwindow[27]: Login Window Started Security Agent
    Nov 10 21:40:36 Macintosh kextd[12]: writing kernel link data to /var/run/mach.sym
    Nov 10 21:40:42 Macintosh authorizationhost[124]: MechanismInvoke 0x130e00 retainCount 2
    Nov 10 21:40:42 Macintosh SecurityAgent[125]: MechanismInvoke 0x103e40 retainCount 1
    Nov 10 21:40:42 Macintosh SecurityAgent[125]: NSSecureTextFieldCell detected a field editor ((null)) that is not a NSTextView subclass designed to work with the cell. Ignoring...
    Nov 10 21:40:43 Macintosh SecurityAgent[125]: MechanismDestroy 0x103e40 retainCount 1
    Nov 10 21:40:43 Macintosh loginwindow[27]: Login Window - Returned from Security Agent
    Nov 10 21:40:43 Macintosh authorizationhost[124]: MechanismDestroy 0x130e00 retainCount 2
    Nov 10 21:40:43 Macintosh loginwindow[27]: USER_PROCESS: 27 console
    Nov 10 21:40:43 Macintosh com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[119]): Exited: Terminated
    Nov 10 21:40:43 Macintosh com.apple.launchctl.Aqua[131]: launchctl: Couldn't stat("/etc/machinit_peruser.d"): No such file or directory
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Starts...
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'VMC3G pccard'...
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Fusion Lite Quad pccard'...
    Nov 10 21:40:58 Macintosh Dock[139]: _DESCRegisterDockExtraClient failed 268435459
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Novatel Merlin U740 pccard'...
    Nov 10 21:41:00: --- last message repeated 1 time ---
    Nov 10 21:40:58 Macintosh /System/Library/StartupItems/NMPCCardDaemonVMC/NMPCCardDemonVMC[89]: Looking for supported device 'Huawei DATA PCCard'...
    Nov 10 21:41:10 Macintosh Dock[139]: [QL ERROR] Generator database update takes too long... we will use what we currently have
    Nov 10 21:41:58 Macintosh mdworker[147]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.
    Nov 10 21:42:00 Macintosh mdworker[149]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary.

  • Powerbook can't start after itunes/quicktime update

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    Welcome to the Apple community.
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  • HT1766 ipad no longer functions after accepting an updated version of "Hayday"

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  • My iTunes will not recognize my iPhone after iTunes was updated.

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    <Re-Titled By Host>

    Hello mzshay2u2,
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  • What are "Apple software updates"? Where is "iTunes & QuickTime" update?

    When starting iTunes today, I got the box asking if I wanted to install 10.4. I clicked yes then got the big box that I've seen many times. It usually has MobileMe, iTunes & QuickTime, and an offer to install Safari. Today, and recently, I haven't seen the "iTunes & QuickTime" update option; it's been replaced by something like "Apple software updates." Today it was version 2.... Previously, I haven't gone ahead with the "Apple software updates" because I don't know what this consists of and it looks suspicious to me. Today, I again quit instead of updating "Apple software."

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    Welcome to Discussions - Hopefully, you repaired permissions both before and after updating, if not, it might be a good thing to do now. Also, you are not alone in having problems with the update, take a look at this.
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  • ITUNES/QUICKTIME UPDATE IS CRITICAL!!!

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    I have lots of very valuable information stored on my external drive, so I'm really hoping I can do something to revive it.
    powerbook g4 500mhz   Mac OS X (10.4.7)  
    powerbook g4 500mhz   Mac OS X (10.4.7)  

    I recently had exactly the same problem with the 200GB model prior to the iTunes 7 update, so would concur that you're probably looking at a hardware quality issue. Thankfully the problems seem to be more related to power supply rather that the drive itself so you may be able to regain the data by swapping this over to a new external caddy as I did, but be wary of warranty issues.
    Good luck ...

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