No getting connected to iCloud n iTunes??
When trying to connect to iCloud from my iPadmini, I get the following error message:
Verification Failed
The certificate for this server is invalid. You might be connecting to a server that is pretending to be "setup.icloud.com", which could put your confidential information at risk.
I can not find a way to get around this. I looked for Settings>General> Profiles, which the apple support site said is how I can delete certs, but could not find any such settings.
Pls,help would be appreciated.
Thanks.
Is your time and date correct?
Similar Messages
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I am using Windows 8.1. When I try to connect to Icloud I get the Message: This Apple id is valid, but is not an icloud account.
How can I get connected to Icloud?Hello pmarrone,
You may only sign up for an iCloud account via one of the following systems or devices.
You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
Cheers,
Allen -
Hi, I’ve recently bought an iPad2 and can’t get connected with AppStore or iTunes, when I tap on these icons a grey page pops up saying is loading but never opens the page, no failure message is displayed, it just keep saying is loading.
Apparently it is not an issue with wifi since Safari, You Tube and Maps work well, I’ve tried some of the tips, e.g. log off/on my Id, change password but no one worked.
Your help will be highly appreciated.
Thank you.
Luis.Try a reset. Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider.
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I can't connect to iCloud or iTune account from my iPad.
I get verification request time out. Wi-Fi is on and I can sign in my account from my windows 7 PC. I synced iPad with my windows 7. It does not help. Basicly my iPad is dead. It doen't allow me to surf internet or receive latest emails.
When syncing with my PC, I did get a message mentioning that account on my iPad does not update but after finshed sync, I still have the same problem with iPad.Charge ipad via wall outlet for at least 1 hour.
Then try this,
Make sure IOS is updated to latest version
(How to update your iOS device
http://support.apple.com/kb/HT4623)
Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings (or for network connection issues 'reset network settings').
(no media or data will be deleted from the device, this will only take a minute).
If that doesn't work then backup and then restore the device as new first (to isolate cause of the issue). Then from backup if necessary.
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766 -
How do I get rid of icloud in iTunes as I don't need it
I would like to turn off, grt rid, uninstall icloud from iTunes please.
You don't get rid of it. Just don't use it.
-
How can i get rid of iCloud from iTunes why did it murge?
how can i delete iCloud from iTunes?
Not sure what you are talking about.
Icloud is a service that allows you to redownload some itunes purchases in some countries. -
I can't get connection to iCloud server
Can anyone help please for some reason which I don't know of a can't connect to iCloud server
How can I fix this please?Can you tell us what happens? Any error codes or messages? Does the device freeze? ....
-
yesterday i plugged my new Iphone in to my laptop and connected it up with Itunes. Itunes then deleted all my pictures off my new phone and reset my new phone with all the settings of my old phone! how do i get my pictures back????? Before you say Icloud they are not on there
Sorry you can't. Looks like your phone restore to an older backup.
future reference import your pics to your PC, that way you can always sync it back using itunes
http://support.apple.com/kb/HT4083 -
I connected my iphone 4 to itunes and it automatically updated, now I am connected to icloud and all my pics are gone. Also, I have all my sons contacts on my phohe. How do I get my content back to the prior state?
Hey kaylactm,
Thanks for the question. I understand how frustrating this may be. To resolve your issue, it may be necessary to restore your device in recovery-mode:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
when i finally connected my mac to work network on windows environment everything related to apple including App store, Safari, software updates, iCloud and iTunes do not work using a proxy server and everything else is working very well including chrome browser…i tried everything but no clue...anybody have solution for this..???
I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT -
I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
As mentioned above I have just downloaded OSX Maverick to my iMac. I am now having a lot of problems with iCloud. I get the message that "This iMac can't connect to iCloud because of a problem with, and then it goes on to quote my e-mail address. It then says to open iCloud preferences to fix this problem.
I do this and no matter what I seem to do this message continues to return.
Can anybody explain how to resolve this problem (please bear in mind that I am noy very computer literate).
Many thanks
MikeHello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike -
I just purchased a new iPhone and I am not able to get into my iCloud. When I plugged it into my computer, I used iTunes to get my phone up and running. Well it gave me my old apple ID as my info. Now I cannot get into anything because I don't remember my old password and when I go to the website to recover my password it is of no help cause I don't remember any security questions(over 8 years old) and that email account don't even exist anymore. Now when I go to try I cloud on my new phone all it keeps doing is trying to verify my old iTunes and won't let me use my new apple ID to sign in it keeps sAying to type in my old password from my old apple ID that I just don t have. Can anybody help me?
Hello Timmy790
Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Regards,
-Norm G. -
When I attempt to connect to iCloud I get the error message: Apple id's email address cannot be verified. There is nothing wrong with my apple id and I do not want to change it.Any suggestions?
Debi....
Try "resetting" your Apple ID password > Apple - My Apple -
I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?
I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?
Did you already try these suggestions?
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
copied from Resolve specific iTunes update and restore errors
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