No GPU acceleration in Premiere CC

I just installed Premiere Pro CC. It does not allow me to turn on GPU acceleration: in Project Settings,
the renderer says (in light gray) "Mecury Playback Engine Software only".
i've used my GeForce GT 240 in GPU acceleration mode happily for years on CS6. Why am i
unable to use it in CC? I even tried the hack (adding my card to the cuda_supported_cards.txt file).
Any suggestions?

I updated the drivers and i have MPE hardware acceleration again!
thanks for the suggestion.
(i have 1 GB of VRAM)
ken

Similar Messages

Trouble with GPU Acceleration in Premiere Pro CS6 (GTX 670)

I recently bought a new GTX 670 with the hopes that it would accelerate my video editing in Premiere. After using the "nVidia hack" to add it to the list of CUDA supported cards, I started up Premiere, enabled GPU acceleration in the general project preferences window, and was disappointed to find that my performance appeared to be identical to what I had experienced with my non compatible HD 6870s.
When I checked with MSI Afterburner, my GPU usage remained around 0%, even when playing through videos. I'm quite certain that my card was successfully added to the list, so I have no idea what's going on.
Is there any chance that I am misunderstanding what GPU acceleration is supposed to do? I'm very new to Premiere, so I don't know too much about it yet. The reason I bought my new card, aside from improved performance in 3D games, was to allow me to scrub through my project (comprised of 1080p AVI videos captured with FRAPS) without hiccups and poor FPS. Was this not a reasonable expectation for GPU rendering?
Here's a short list of my PC's specs if it's any help:
-Intel i5 2500k (currently not overclocked)
-8GB DDR3 Dual Channel RAM (at 1600MHz)
-1TB 7200RPM HDD
-nVidia GTX 670 OC 2GB VRAM
-Gigabyte Z68XP-UD3 Motherboard
Thanks in advance for any advice!

Did you go to project>project settings>general and verify that GPU (cuda) accleration is enabled? If it's set to software only then change it and see if that helps. If it's enabled my next question is what is the bitrate of your FRAPS videos? Because I have seen some fraps video's with bit-rates that are really high which would require a RAID array that is only holding video clips to playback smoothly. In your case it appears you have your OS and your apps and your footage all playing from the same 7200rpm drive. Which isn't really sufficent for 1080p editing. However it might be as simple as enabling it from within premiere pro like I mention earlier. If it's enabled though please check the bit-rate of your video you're attempting to edit with because I'm assuming that might be the issue.

GPU Acceleration In Premiere Pro CC

Do you have it when exporting via Adobe Media Encoder?
I don't seem to. I ran some tests several weeks back which clearly showed that GPU acceleration was not working when exporting through AME, but worked fine when doing a direct Export. I ran the following test again today.
10 minutes of 1080p/24 AVCHD
ProcAmp, Gaussian Blur, Three-way Color Corrector (All accelerated, 32 bit, YUV effects.)
Export to H.264 Blu-ray, default settings. (No MRQ, no previews.)
Here's what I got.
AME GPU Off - 14:03
AME GPU On - 14:10
Direct - 6:12
As before, it's pretty clear that hardware acceleration is not working through AME. In fact, it routinely takes just a tiny bit longer with GPU acceleration on.
The first time around I ran a duplicate test with CS6, and it very clearly showed that GPU acceleration was working via AME.
So...what are your results?

Jim Simon wrote:
I suspect operator/observer error on the first go round. Mind trying again through AME?
Uh, I can, but I'm not sure what you're hoping for. The times I reported were right from the text file log that AME keeps, and they were all done last night, just at different times.
07/31/2013 04:47:46 PM : Queue Resumed
- Source File: /Volumes/Opt/Users/jvp/Library/Caches/TemporaryItems/fatt-10122012-cc.prproj
- Output File: /Volumes/Opt/Users/jvp/Desktop/front.mp4
- Preset Used: Custom
- Video: 1280x720 (1.0), 29.97 fps, Progressive
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 5.00 Mbps, Max 5.00 Mbps
- Encoding Time: 00:13:19
07/31/2013 05:01:06 PM : File Successfully Encoded
07/31/2013 05:01:06 PM : Queue Stopped
07/31/2013 05:39:32 PM : Queue Resumed
- Source File: /Volumes/Opt/Users/jvp/Library/Caches/TemporaryItems/fatt-10122012-cc_1.prproj
- Output File: /Volumes/Opt/Users/jvp/Desktop/front_1.mp4
- Preset Used: Custom
- Video: 1280x720 (1.0), 29.97 fps, Progressive
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 5.00 Mbps, Max 5.00 Mbps
- Encoding Time: 00:09:17
07/31/2013 05:48:50 PM : File Successfully Encoded
07/31/2013 05:48:50 PM : Queue Stopped

Supported NVIDIA graphics cards for GPU acceleration in Premiere CS 5.5

I will buy a graphic card from the list below.
GeForce GTX 285 (Windows and Mac OS)
GeForce GTX 470 (Windows)
GeForce GTX 570 (Windows)
GeForce GTX 580 (Windows)
Those are some of cards from" Nvidia Official Site" that are supported for GPU accelerate.
http://www.adobe.com/products/premiere/tech-specs.html
Problem is I could not find any of GTX series neither in Sarajevo nor in İstanbul. There is only GTX 560 from Asus. It is almost $260. So, if I buy this card, will it accelerate my GPU for pure HD video editing ? I believe it can but it is not in the list.

eXtreme Power Supply Calculator
Get the Pro version, set system load to 100% and capacitor aging to 30% and then add 10-15% for safety to the calculated wattage.
Navigate to C:\Program Files\Adobe\Adobe Premiere Pro CS5, open cuda_supported_cards.txt and add a line like:
GeForce GTX 560 Ti or the card you get and then save the file. Beware to get a version with at least 1 GB VRAM of the DDR5 type.
Look here: Benchmark Results and see comparable systems at rank 476 and 477 out of 492 today. That is why I said the system is underpowered and the only way to solve it is by getting a new system.

Premiere CS6 crashes after enabling GPU acceleration

is there a reason this would be happening? i'm running the Nvidia 680M.

I'm currently running 8.17.13.271. when i attempt to install the new driver (306.97) for the 680M i get 'could not find compatible hardware'
The GPU seems to run fine when i don't enable GPU acceleration. after i enable GPU acceleration in the nvidia control panel i get major problems. computer crashes on boot on premiere and after effects. It takes me about 2 hours to get it to boot out of safe mode after it crashes.
Date: Wed, 28 Nov 2012 13:33:01 -0700
From: [email protected]
To: [email protected]
Subject: premiere CS6 crashes after enabling GPU acceleration
    Re: premiere CS6 crashes after enabling GPU acceleration
    created by John T Smith in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
>happened after i installed the 680M That is now what Hunt asked "What is the driver version/date for the nVidia" So... what is the driver version? Example... I have a GTX285 and my driver is 296.10
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New Nvidia Graphics Cards for Premiere GPU Acceleration

Hi! I'm looking for a new laptop. Under the list of the cards usesd for GPU Acceleration in Premiere (http://www.adobe.com/products/premiere/tech-specs.edu.html), none of the new GTX 700m's are listed. Is the list of acceptable GPUs out of date and the 700s do work, or do the 700s really not work? Thanks!

Hi Chris,
For Premiere Pro CC we made some chnages to our GPU support. See this post by Al Mooney.
Also, some customers may be aware that in the past there was a not-so-secret way of enabling non-supported GPUs by the ‘hacking’ or removal of a text file. This is no longer necessary in Premiere Pro CC. As long as you have a reasonably modern card with at least 1GB of VRAM, you will still be able to enable that card in the Project Settings dialog. A warning message will appear letting you know that your card has not been certified by Adobe, but once that dialog is clicked through you can use your GPU. The team does try to certify as many GPUs as possible, but we can’t test everything, so this is a way to let you decide if you’re happy using an untested configuration.
http://blogs.adobe.com/premierepro/2013/06/adobe-premiere-pro-cc-and-gpu-support.html
Peter Garaway
Adobe
Premiere Pro

Gpu acceleration on win8.1pro with gtx770 not working

Hello All,
I have a pc installed with windows 8.1 pro, a GeForce gtx 770 with 4096 MB GDDR5, with the latest driver installed : 344.48
I am now on premiere 8.1.0(81) Build. but i have been using premiere in this machine since the first CC and the problem was the same.
I canot have gpu acceleration in premiere, the only option for video rendering is software only (it is greyed out and i can't change the option).
Now, from this adobe link :
http://helpx.adobe.com/premiere-pro/system-requirements.html#Adobe Premiere Pro CC (2014) system requirements and language versions
My GPU should be supported.
Extra specs of pc:
MB: asus p9x79
cpu: 4930k
Ram: 64Gb
Hardrives: ssd for system and raid 0 of two WDred 4Tb
My question is, what can i do to pinpoint the problem? what can i do to make premiere use the gpu.
Thanks,
Romeu

Hi all,
Thanks everyone for the help, just wanted to let you know that i finally got it WORKING! YEAH!!!
Long story short, re-installed windows carefully and without even installing the nvidia drivers it worked...
So what is wrong with all this? Before starting to rant, adobe wasn't even slightly in the problem equation, so thumbs up for adobe.
As i wrote above in another post, the first time that i installed this machine, i had some weird issues with windows 8.1, or so i thought that it was due to the new version of windows.
But the real problem came with the various software provided with Asus main-board and with the corsair cooler.
Although in win7 you could install everything without a problem, any software that came with the hardware that somehow was meant to control overclocking or fan speeds, would break windows 8 installation. I would get some TDR errors from windows(this means that some time the graphic driver would simply stop working and windows, attempting to restart it would give me some Blue screens of death!)
The solution:
First i updated the mother bios to the latest update, this is a process that should be done carefully due to it's possible outcomes.
Just as a side note, after backing up all my files, a time consuming job because of my 8Tb raid, you have to be careful updating the bios, because it will set your settings to default! that is the only way it could be done, and it is all good.
But if you have your sata controller set to raid as i do, so you can set up a raid disk, the default value in the bios is IDE! and if you restart your pc with this setting changed, it will break down your raid drive! so after updating your bios, your main concern should be entering the bios right away and put the sata controller in raid mode again. I had some raids destroyed in the past due to this simple switch of setting, and god luck after this to get it back. it is not impossible, but i never managed to do it.. the only thing that i could do after this was to get back my data with Testdisk. if you know what testdisk is, you know what i'm talking about.
Now, simply install windows 8.1 and only install drivers. If possible, as i did, with the latest drivers downloaded form the manufacturers site.
Then do ALL updates from windows, this takes a while, because there are updates that only show up for install after others updates, about an hour of update, download,update,download....
After that you will see, that through windows update, you will get nvidia driver, not the latest but surely the most recommended by windows and every thing should work corectly.
I then downloaded the latest nvidia driver, and installed it also, but i only installed the driver, by selecting custom installation and unchecking everything except for the nvidia driver.
And now, everything runs smoothly
I am a bit frustrated that, not one support from Microsoft, Nvidia or even Adobe, although adobe came closer that the others in helping me out, could tell me exactly what was wrong with my configuration.
I know this from the past but come on! you have to re install an OS to fix issues? Mac OS isn't perfect but it is a lot closer to it than windows 8. you can actually fix things instead of having to re-install everything.
What if all this big software companies could write a simple software for debuging? you know,
instead of asking if i have done all the steps for troubleshooting a problem, that i usualy have and this is why i'm contacting support to ask for extra help other than the one they're offering in troubleshooting guides.
A software that would run, and check these simple things, drivers versions, windows configurations, registry keys, software versions, conflicting IRQ's etc... and then, after having a good report of the situation, offer a good approach to resolve the solution.
Well, sorry for the long post, but maybe this will help others in similar situations.
Thanks again to all those who helped me.
Cheers!
Romeu

Intel Haswell GPU acceleration in CC?

Has anyone tried Intel Haswell integrated graphics chips for GPU acceleration in Adobe Premiere Pro CC? If so: cigar? No cigar?
(I realize Haswell is neither supported nor is anywhere in the same performance bracket with discrete desktop GPUs from AMD and NVidia, and clearly isn't going to make you return your GTX-Titan. Just curious if GPU acceleration is at all possible given Haswell's hardware support for OpenCL and other neat tricks.)

Premiere Pro CC cannot use Intel graphics for hardware acceleration.
Guess things change pretty fast in Adobe town...
GPU acceleration on Premiere Pro CC with Iris Pro (Windows) - Dave Helmly, Intel Developer's Conference (I think), August 2013.
GPU acceleration in Premiere Pro CC on rMPB with Intel Iris (not Pro) - can anyone with an rMBP and Iris confirm this?

AMD GPU acceleration unavailable. (OpenCL)

Hello,
I want to activate GPU acceleration for Premiere Pro CC 2014.2 however within project settings the bar is grayed out with 'Mercury Playback Engine Software Only' as the selected option.
I contacted adobe chat support and they got me to do the following:
1. Uninstall Premiere and remove preferences
2. Uninstall all AMD drivers (including the OpenCL driver I installed)
3. Restart my computer
4. Re-install Amd drivers then Premiere.
I also used GPU-Z to determine if my GPU is OpenCl enabled, which it is. (Screenshot: http://puu.sh/fsgBP.png)
None of this worked and my problem is still the same.
Computer specs:
Intel i7-4790 CPU 3.60GHz
16.0 GB RAM (15.8 GB usable)
AMD Radeon R9 290 GPU 4096 MB VRAM
Help pls

I have just run into this problem. A 4 camera multicam with Lumetri on 3 of the 4 cameras resulting in a straight Quicktime 422 render slowdown of approximately 60x (i.e., 11 minute clip took 11 hours to render). I killed the Lumetri effects, replaced them with some manual (and simple) color correctors, and now the 11 minute clip renders in 11 minutes (give or take). It is a shame that it took me a day to track down this information. Perhaps Adobe should at least warn people that Lumetri and the AMD Radeon 6750M with OpenCL are a match made in hell.

GPU acceleration is grayed out in Premiere and AE, but not in Media Encoder. However, rendering is slow in all 3 programs.

It worked fine in CS6.
Now, everytime I open a project (Pr or Ae) I get the message: This project was last used with GPU Accelerated rendering. This happens with all projects, even with those that I created in Pr/Ae CC, with GPU Accelerated rendering already disabled.
In Media Encoder, the GPU Acceleration is not grayed out, but still if I render a premiere sequence or an ae comp via ME, its very very slow. (takes 5 hours for a video that took 20 mins in CS6)
Any thoughts?
Thanks, Daniel

I think I found the problem. On the website you linked, it says:
The following notebooks are not compatible with this tool:
Notebooks equipped with switchable graphics
Toshiba® notebooks
Sony® VAIO® notebooks
Panasonic® notebooks
And I have a Sony VAIO.
When searching for drivers, I only found sites like these: AMD Radeon HD 7650M drivers
Are these legit?

I have Premiere Pro CS5. I just had to switch out my hard drive and even though nothing else changed, Premiere is not allowing me to use the GPU acceleration mode. It's grayed out. It was working fine before I switched out the hard drive. What do I do?

The specs on my computer are correct for GPU acceleration. It has been working fine but my RAID 0 drive failed and I replaced it and now Premiere no longer recgonizes it. I am assuming I need to reset something but I can't figure it out. What do I do?

You will need to reapply the cuda hack, see Ann's answer:
Re: How to activate Cuda with a quadro k2000 into premiere cs6

Adobe Premiere Pro CC crush - no Mercury Playback Engine GPU acceleration (OPEN CL)

I was an happy customer of Adobe CC till few days ago.
It were a few weeks I did not update the software in CC due to a problem with connection.
Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
When I open old project of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.
My question: is it a problem with Adobe Premiere Pro CC or with my graphic?

Ask in the Premiere forum.
Mylenium

GPU Acceleration for both FCP-X and Premiere? Anyone have NVIDIA GTX285 or NVIDIA QuadroFX 4800? ...and successful at using both editors with GPU Acceleration?

I'm in the market for a Laptop MAC solution to GPU accelerated editing. Because of multi-client workflow needs, I need to edit HD video with both FCP-X and ADOBE CS5.5 Premiere. The only GPU capable Graphics Cards that seem to satisfy both "camps" are from NVIDIA - GTX285 and NVIDIA Quadro FX 4800
Does anyone have these cards AND using both softwares AND having success at it?
I sure would appreciate any experienced advice with using NVIDIA GPU accelration with MacBook Pro especially!
Thanks,
~mars9

How do you plan on using a PCIe card with a laptop? Via a Thunderbolt PCIe adapter? I can't help with that. In fact, I didn't think those adapters were even out yet.
I do have a Mac Pro and I use the NVDIA Quadro 4000 For Mac. This works great for Premiere Pro. As good as the 4800 and for less money. Check out this comparison.
http://barefeats.com/wst10g11.html

Nvidia Geforce 670 and the Mercury Playback Engine GPU Acceleration for Adobe Premiere Pro

Will Adobe test and certify the Nvidia Geforce GTX 670 for use with the mercury playback engine GPU acceleration feature of Adobe Premiere Pro CS5 in the near future? Any advice would be much appreciated, thanks in advance for any help.

Adobe only certifies after extensive testing... For many others, with at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

Premiere Pro CS6: GPU acceleration with GeForce GTX 600 series video cards?

Anyone know if Premiere Pro CS6 support GPU acceleration with the new GeForce GTX 600 series video cards?

1 - check the results at http://ppbm5.com/ to see which models are listed
2 - For "some" others, with at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file

No GPU acceleration in Premiere CC

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