No HDD Recovery Area!

I just purchased a brand new Toshiba laptop from Best Buys, a Satellite C55 Series (C55D-A5108 - Part No. PSCFU-04C031) and one of the first things I attempted to do was to create a set of recovery media disks.
When I pull up the Recovery Media Creator app I get following message;
No HDD Recovery Area!
The Toshiba Recovery Media Creator cannot be launched.
Disk Manager clearly shows the machine to have two recovery partitions (one of 1.00 GB and another of 8.33 GB) as well as an EFI system partition of 100 MB and the primary boot parition of 689.08 GB. Since both of the recovery partitions show to have 100% free space, it would seem that they are both empty.
What's the deal with all that?

Take it back to best buy and exchange it for one that works. You should not have to deal with a new defective product and most stores give you a short time to return the item.
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Similar Messages

Portege Z830 - "No HDD Recovery Area" any more

Hi,
today I wanted to make recovery USB key with Toshiba Recovery media Creator. For this purpose I bought 16 GB 3/10 MB/s Verbatim key.
I tried several times with no success. Every time I tried Toshiba Recovery media Creator noticed error: *Error code 040E2D-00-00000000* ... or nothing happened. I put in another new 16 GB USB 3/10 MB/s and happened the same.
After that I tried the third USB key I had - Corsair 32GB USB 3.0. And It worked - I successfully made USB recovery key, but this key I use for other things ..
So I continued with 16 GB Verbatim key. After some more trials Toshiba Recovery media Creator noticed "*No HDD Recovery Area"* And after that I could do nothing.
*What to do now?* I think I didnt' do anything wrong, just tried to put recovery data into 16 GB key. The only think I did is formating this key in different formats (with disk management ... because after every trial Computer even didn't recognize key ...).
Thank you for your advices in advanced.
Tomaz

Yes, I successfully created recovery USB stick - 32 GB Corsair. After I made it, I tried again with 16 GB key, and then happened ...
So Toshiba Recovery Media Creator now says that there is no HDD recovery area, although I can see it with disk manager (picture).
When I startup Z830 and hit F8 I can see only Windows options - menu. Is that OK? I wouldn't like to start recovery process (I think recovery option it is also on menu F12 - select boot media), because it takes time to install all software I need - also I need wireless and printers connections at my job and I can't do this myself ....
Does Toshiba recovery process start with Windows 7 installation - first choosing keybord, .. or has his own menu?
[Screenshot|http://www.shivaranjan.com/shivaupload/windowslivewriter/Windows7HowtoRestoreWindows7PartitionorH_6F6/windows7recoversystemimage06.png]

No HDD Recovery Area! While HDD Recovery Partition is exists

About 2 days ago, my laptop (T115-1125) was crashed, I can't get into the windows because some error like this (Grub Loading error, blabla), knowing it, I realize that I just have one pieces Recovery Disc (I don't back it up until complete), and this is my fault, I tried that Recovery disc and load it, when I pressed F12 (multiboot menu) and make a choice on DVD Drive, then, I choose an option the middle one (*i guess), Recovery without changing any drive , and i just pressed next" until the recovery process asked me to insert the next disc, but i don't have it, And now my laptop runs windows vista x86 (Pirate Edition), Recovery Disc Creator was installed, and i just double click it, and the system tell me that i don't have any HDD Recovery Area!, so it couldn't be load, and i open "my computer", there is a Drive (FHDDRECOVERY <=== and that was a Recovery Partition, but why it doesn't hide like when i use windows 7 HP before? Can I just Back it up using another Burning tools (with multisession DVD) and use it to recovery my laptop ? If I don't, how can I get into Recovery Partition and Recovery my laptop without any of disc? I was pressed "0" repeatedly but nothing happen, I'm stuck.Can anyone help me solve this problem? I hate this pirate vista so much!!

Satellite T115D-S1125
See the section Recovering to out-of-box state (recommended recovery method), which begins on p. 59 of the User's Guide.
Satellite T110/T130 Series User’s Guide
If that doesn't work, you can order recovery discs from Toshiba.
Order Toshiba Recovery Media
-Jerry

"No HDD Recovery Area" on my Satellite 350D

I think I might have messed something up, and I know it's not too big of a deal if I don't mess up my computer, but I just want to be sure. I believe I have deleted the recovery partition. I have four in my Disk Management tool.
NO NAME (it's just blank here) - Healthy (EISA Configuration)
(D:) - Healthy Primary Partition (this one had nothing in it, so I started using it for my music files)
New Volume - Healthy (Logical Drive) - this is another one that i formated, never knew what was in it. I don't use it anymore, I removed the drive letter and it's not doing anything.
S3A6555D004 (C:) - Healthy (System, boot, page file... etc)
When I click on the recovery disk creator, I get this error:
"No HDD Recovery Area!
The Toshiba Recovery Disc Creator can not be launched."
Is there anything I can do to repair this? My laptop is a Satellite 350D, and I don't know what I can do to fix this.
Thanks!

Sascha is absolutely right. There is no recovery partition and this partition is also not hidden as meny people think. One your sentence is very interesting:
>(D:) - Healthy Primary Partition (this one had nothing in it, so I started using it for my music files)
The Toshiba recovery image is always saved on second (D) partition in folder called HDDRecovery and if this folder is removed or deleted you will not be able to create recovery DVD or start HDD installation.
So the best thing you can do is to order new Toshiba recovery DVD.

HDD recovery area not visible

Hello experts, Need your advise`about following issue with Toshiba SATELLITE NB10t-A-101 part number PU141E-00E01TEP. I was trying to create recovery media and reset it out-of-box state but I could not do it. Got message that there is no HDD recovery area. But in fact it is there - see attached screenshot.I also tried to do HDD recovery from boot menu but it simply loads windows. I am sure that it was OK before as I already did reset long time ago. Please help to make the recovery area be visible. Thanks in advance,Mikhail

That doesn't appear to be a US model, and this is the forums for Toshiba USA. You may want to contact Toshiba in your region.
If it's a European model, you could check the Toshiba Europe forums.

Recovery Disk Creator Can't find HDD Recovery Area

I have bought new laptop Satellite M305-S4910
The seller said that I must be Recover my windows and my applications as soon as I bought it.
So I do what he said
Acctually, I have success to recover in 2 DVD disks of 3 disks needed. But In 1 last disk I didn't recover yet because I interupt and left it because I must done something else.
But when I try to recover again, some problem happen. The Recovery Disk Creator cant find HDD, recovery area.
How can I solve this probrem??
And
And how can I make a new HDDpartition without loosing Wind Vista 64 bit Original on my laptop??
Please help me..
THANKS

Contact Toshiba as shown in this post. Tell them that the Recovery Disk Creator was unable to create the last disk. They should provide you with replacement disks at no charge in this case.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

No HDD Recovery Area, Windows 7 backup process fails.

(similar problem to Mr. archegudnam posting)
This new Toshiba NB205 Running Win7 consistently fails attempts to use the Recovery Media Creator.
"No HDD Recovery Area" is the quoted cause. However, the Windows Administrator Disk Management Tool reports the partition to be healthy.
Additionally, Windows Backup Tool fails. No backup media is created, including disk image option failure, regardless the backup data selection criteria (windows choose or I choose ). Following the logs to the failure report indicated, specify an "unsupported file system".
All available updates (Windows and Toshiba) have been requested via automatic update tools.
Comments?
-dbrown
Regards,
dbrown
NB205-N325BL, Win 7/32.

Mr. archegudnam
You are not alone. I have a new Toshiba NB205 running Windows7, and I too receive the message "No HDD Recovery Area" from the OEM Toshiba Recovery Media Creator s/w bundled on the machine, as received at purchase.
Using Windows Backup also fails, sees an "unsupported file system", will not back up or even create a simple disk image.
The only thing I have not tried yet is the image creator built into the u-lead s/s bundled with the Toshiba CD/DVD (USB) Optical Drive accessory, the one advertised alongside the NB205 on Toshiba web site.
Mr. Jim - Is there any help from Toshiba on the horizon for this issue? I have already attempted to find posted updates with the built-in update tool.
Best Regards to both,
dbrown
Regards,
dbrown
NB205-N325BL, Win 7/32.

"no hdd recovery area" while directory hddrecovery is there toshiba l350D

Hello
I have upgraded my laptop to vista pro however when i tried to
get back i got this message "no hdd recovery area "
I still have my D: partition with hddrecorey directory around 4 GB
but i'm unable to fall back in default factory .
I tried to hold the zero key during the boot but nothing happened
i always start with vista pro.Unfortunatly i didn't make a spare disk with
recovery disk creator .
any suggestion are welcome

Satellite T115D-S1125
See the section Recovering to out-of-box state (recommended recovery method), which begins on p. 59 of the User's Guide.
Satellite T110/T130 Series User’s Guide
If that doesn't work, you can order recovery discs from Toshiba.
Order Toshiba Recovery Media
-Jerry

Recovery media creator: "Can not get Disk driver information. No HDD Recovery area!...

The Toshiba Recovery Media Creator can not be launched."
That´s the final part of the message I receive when I try to make the system image.
As you can see (image below), this recovery partition exists, I haven´t deleted nor modified it in any way, and besides it´s in good state. I don´t understand why I get this error message. What can I do to get this recovery partition recognized by the application. I really need to make a system image.
Please, if somebody has any idea of how to fix this thing, I´d really appreciate your help.
Thanks in advanced.
Will
Solved!
Go to Solution.

Will, I'm afraid you'll need to order recovery discs and restore the hard disk to its original out-of-the-box contents using them.
Order Toshiba Recovery Media
BTW, the 1.46 GB partition you're looking at is not the recovery partition. It contains the Windows Recovery Environment.
-Jerry

HDD recovery from a partition on Portege M300

Hello
I reinstalled my win xp from another xp cd on a portege notebook m300 and did not burn an hdd recovery of the with the windows that thoshiba provided the computer with, its commen today that you burn your own backup instead of they sending you an original win xp cd. I want a backup cd/recovery cd now and I see that they partioned(or what its called) a seperate 2,5GB hd with the name "HDDRECOVERY".
This resulted that my windows got installed on E: cause it was a 2,5GB partioned HDspace that windows called C: and I could only pick E: to install win xp to and I didnt want to erase the 2,5gb partioned space. I toughed that I somehow could access this 2,5gb HD file but it dosent show in "my conputer" only in the disk managment tools windows have. You cant do anything in this manegmant tool to get it to show in "my computer". I would like to access this space and burn this HDDRecoveryfile so I can get my propriate windows that followed when I bought the computer since the win xp serial that is supplied under this cumputer did not work with my new win xp cd.
ps. How do you install windows on C: if the windows install program thinks C: is the 2,5gb partioned file? I dont want to delete it.

Hello Andre
The situation with Portege M300 is a little bit complicated but I will try to explain you. Portege M300 (I think just in Germany) is delivered without Recovery DVD and also without Tools & Utilities CD. Both of them can be created by user but only if unit is factory preinstalled. The factory preinstalled unit with factory image contains one tool called Recovery Disc Creator. Using this tool you can create both medias. Without this tool there is no way to make it.
Unfortunately this tool you can not find on Toshiba download page. Because of that you can keep this partition on the HDD but it has no sense at all. You have your own preinstalled OS without Recovery Disc Creator.
There are two solutions:
1. You can format whole HDD, create own partitions and install own OS using all stuff you can find on Toshiba download page.
2. Contact please authorized service partner in your country. They can try to order original recovery DVD for you. If this recovery DVD is not available the service partner can make factory settings again but with costs.
Thats all I know about Portege M300 and preinstalled software. If you have more questions please write again.
Good luck!

Flash recovery area, need help!

Hi! I have some problems with Flash Recovery Area. I use Oracle 10g.
So,
1) I tried to change Flash Recovery Area Size from 10 to 15 GB in Enterprise Manager, see: http://my.jetscreenshot.com/2677/20111129-mxmb-117kb
Applied changes and shutdown DB. After I started DB and see the Flash Recovery Area Size then I can see that it is old one - 10GB and free space is with "-" sign, see: http://my.jetscreenshot.com/2677/20111129-bwlw-101kb
What I am doing wrong?
2) Can You pleas explain, what to do step by step with example, how can I delete Flash Recovery files USING ENTERPRISE MANAGER, what steps I need to do? Because my HDD is almost full.
3) It is possible to delete Flash Recovery files automatic after some time? If Yes, please say how?
Hope for Your help, best regards, Debuger

1) Mybe I can't change recovery area size because there somewhere area size is limited to 10gb, because I do not understand why always after restart there is 10gb... :(You are missing something when you bounce, Make sure you have started with same SPFILE, You have to load the same PFILE/SPFILE when you performed changes.
2) How can I schedule a RMAN job to cleanup? Can You give me all necessary steps to do?You can schedule RMAN archive delete jobs.
check these links
http://docs.oracle.com/cd/B19306_01/backup.102/b14191/advmaint.htm#i1006414
http://docs.oracle.com/cd/B28359_01/server.111/b28301/backrest004.htm

Satellite L670 - System HDD Recovery does not start

Hello together,
I have a problem with my Laptop. I installed Windows 7 Ultimate 64bit the laptop came with Win7 Home Premium 32bit.
Now I want to restore the original Windows Home Premium. On the laptop is a second partition with a folder named "HDD-Recovery".
When i hold the "0" button on start nothing happens. The System Recovery doesnt start.
Can you help my fix the problem.
Thanks and regards,
Dinder

Hello together,
please read until end before starting recovery! After searching all the web I found a method to reset a Toshiba satellite L500-1UR to factory settings. Before I want to describe the approach I will summerize my starting situation.
I got the laptop from my brother. The boot manager was changed while another Windows Version was installed. So the option Toshiba HDDRecovery in the options of "repair computer" or the option itself after pressing F8 at boot time wasn't available. Fortunately, he didn't delete the "HDDRecovery" folder on its DATA partition, so all factory images were available. To install I needed a method to apply an image installation. This is possible with the Windows 7 recovery CD you can download it for example [here|http://digiex.net/downloads/download-center-2-0/applications/2659-windows-7-32-bit-x86-recovery-disc.html] .
Boot this CD, start a command prompt. The way to do this is described [here|http://www.sevenforums.com/tutorials/668-system-recovery-options.html] .
At command prompt you change to the partition with the HDDRecovery folder. At my brothers laptop it was:
D:\HDDRecovery
In a sub-folder you will find the command line tool "imagex". At my brothers laptop it was located in:
D:\HDDRecovery\ODDFiles\Tools
On the other hand, you need the image files. These files were located in
D:\HDDRecovery\SWImg\
and ended with .swm . swm-files are splited wim-files, the Microsoft format for image files. For your problem you must locate your "imagex" and your swm-files. On my brothers laptop there were 6 files
10656XSP.swm
10656XSP2.swm
10656XSP3.swm
10656XSP4.swm
10656XSP5.swm
10656XSP6.swm
Now, the recovery is very easy:
change to folder were imagex is located. Here
D:
cd D:\HDDRecovery\ODDFiles\Tools
1. format the WINDOWS partition (mostly C:) on the command line with
format /fs:ntfs /q /V:WINDOWS
2. Apply recovery image to C: with the command, for my brothers laptop:
imagex /ref D:\HDDRecovery\SWImg\10656XSP*.swm /apply D:\HDDRecovery\SWImg\10656XSP.swm 2 C:\
the option /ref says imagex the location of the splitted images, expressed with a wildcard
the option /apply says imagex the location of the first image
the number "2" represents the second image inside of the swm-files, here the image for the WINDOWS partition
C:\ says imagex on which partition it should apply the image.
Perhaps your SYSTEM partition has to be reset to, so you have to do the same steps for it. I did it without formating it by:
imagex /ref D:\HDDRecovery\SWImg\10656XSP*.swm /apply D:\HDDRecovery\SWImg\10656XSP.swm 1 C:\
WARNING: I found out the image number by executing:
imagex /ref D:\HDDRecovery\SWImg\10656XSP*.swm /apply D:\HDDRecovery\SWImg\10656XSP.swm * C:\
The use of the wildcard (*) led to an error, so the command throw an XML-File plot were I found the correct image number for the partitions.
Now you have write back the factory image to your partition(s). Perhaps it is necessary to reinstall the bootmanager. If you get the error:
"NO BOOTMGR"
at startup, you have to use the recovery CD a second time. Now, you can choose the option
"Startup Repair" in the same menu where you found the option "Command Prompt".
It will find out that no bootmanager is installed and will repair it.
So, I hope I could help anyone.
Last but not least, this describtion comes without warranty. I am not responsible for any errors or faults or lost data of your HDD. Please backup your important data to e.g. an external storage.
Merry Chrismas
Sascha
Message was edited by: samy-75
Message was edited by: samy-75

Missing File while creating a HDD Recovery CD

Hi,
At first my English is not the best.
And now my problem:
When I try to create a new HDD Recovery CD an error occurs telling me there is a File missing
This is the Error message:
The following file could not be opened,
F:\08011XSP5.swm
(Errorcode 020123-F1-00000000)
I just translated the error message so maybe there are some mistakes in it.
I got a Satellite A300-1QD. Got it on 20th of March.
I dont know what to do. Can someone help me?

>I dont know what to do. Can someone help me?
In my opinion you should do follow:
Make screenshots of all errors as evidence. Try to create recovery media using DVD-R media and use high quality media as TDK or Verbatim.
If the same happen again try to contact nearest authorized service provider and explain the situation. I hope you will get new original Toshiba recovery media.
The missing file is for me serious problem and if you cannot create recovery media I am afraid you cannot install Vista again using F6 option and HDD recovery procedure. If this is true you can stay without operating system. Please don't make any experiments with F6.
Contact ASP and try to get recovery media for free. Use screenshots as evidence.
By the way: I have Satellite A300 but I was lucky and recovery creation worked properly.

Hdd partitions are messed up

After using bootcamp my hdd partitions are messed up and disk utility will not repartition anything without giving an error. If anyone needs more details ask as I want my 30gb back....
Yes there are leftovers from ubuntu but those are very small. If I can recover those that waould be awesome. Thanks in advance!

Steve359 asked me to see if I could help you out. Unfortunately, I don't think I have any good news for you. Judging from what I've perused your problem stems from a completely messed up boot loader caused by all the operating systems you tried installing. I really don't see a solution other than repartitioning the drive from scratch and starting over.
Now, I'm not sure what your current goal is. If you want to just get back to a working Lion system, then I would start from scratch.
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
The above assumes you still have a functioning Recovery HD. If you don't then it gets a bit more complicated.
Boot from your Snow Leopard DVD
Use Disk Utility to partition and format the drive: one partition, GUID, Mac OS Extended, journaled.
Install Snow Leopard. If needed upgrade to 10.6.6 or later.
Open the App Store, login using your Apple ID, re-download the Lion installer.
Make a bootable Lion installer USB flash drive.
Install Lion.
Make Your Own Lion Installer
1. After downloading Lion you must first save the Install Mac OS X Lion application. After Lion downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the Lion installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing Lion.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to several hours depending upon the drive size.
3. Locate the saved Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
4. Plug in your freshly prepared USB flash drive. You are going to clone the InstallESD.dmg disc image to the flash drive as follows:
Open Disk Utility.
Select the USB flash drive from the left side list.
Click on the Restore tab in the DU main window.
Check the box labeled Erase destination.
Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
Drag the InstallESD.dmg disc image file into the Source entry field.
Double-check you got it right, then click on the Restore button.
When the clone is completed you have a fully bootable Lion installer that you can use without having to re-download Lion.

Satellite T130 - Can't start the Toshiba HDD recovery

Hi all, I have a problem with my Satellite T130. I have to start the Toshiba HDD Recovery but the computer tell me that there isn't a valid HDD recovery on the PC. Probably this is a my fahter's fault. There is another way to start the recovery?
Thanks

Hi iceknight,
Of course you can install Windows from a normal Microsoft Windows disk thats no problem. There are some guides you can find using Google to copy the Windows 7 disk content on an USB stick and then you can install Windows 7 from a USB stick.
But easiest way is you order a recovery disk from Toshiba directly. The recovery disk contains all necessary drivers and tools so the original out of box settings can be restored:
https://backupmedia.toshiba.eu/landing.aspx

No HDD Recovery Area!

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