No headphone sound in premiere CS6

Hello,
i am having troubles getting sound through my headphones.
I am on a mac (snow leopard) and CS6.
I can hear sounds i.e. iTunes through my headphones. But i can't get it fixed through the audio hardware setup.
I also tested map output for different settings i.e. system default etc.
I can hear the audio through my speakers the whole time...
any takers how i can solve this? thnx!

I've always found this confusing too. It's usally a matter of getting that 'Map Output for:" choice to match the way you have it set at the OS level.
For example, I got the sound to start coming throught the headphones by going to mac's System Prefs > Sound and setting 'Headphone Port' as the default output, and then going the PrPro > Prefs > Audio Output Mapping and setting the built-in output option.
I see that's what you have chosen too, so if it's still not working, I'd suggest jsut trying the different options and playing back until it starts comign through the headphones. As a sid-not, once I got it to work on one setting, it started working on others, like 'System Default Input/Output'... there may just be abug there, which I'll look into. In any case I agree that ti shoudl not be so confusing.

Similar Messages

No Sound in Premiere Pro CS6

Hi Folks,
I have some clips coming out of a Hi-8 that I've imported into Premiere CS6. But the audio won't play. No sound.
I've verified that the tracks aren't muted and the clips are Enabled.
What else can I check?
Thanks

Hi Guys,
It's nice to see the troops rallying. I appreciate it.
As far as I can tell, the way I imported the clip isn't causing the problems. I say that knowing full well that it could be the root, but I've also tried importing, with the same poor results, by using File/Import. No dice either way.
As long as I'm at it, I'll paste several possibly helpful images below. I'm sure I've overlooked, just from being new to the program, something that's simple.
Everything in the images, other than what I specify, is what Premiere chose automatically.
When I Right Click > Modify > Audio, I get what I've pasted here. Note that, with Preset/Use File, Active Channels Per Track is grayed out.
Selecting the Adaptive preset un-grays the Active Channels Per Track, but still doesn't add any Audio Waveforms in the Timeline. No other selections un-gray the Active Channels Per Track slot. I'm not sure if this tells us anything.
Permiere Pro WDM Sound is the only available option under Audio Hardware.
The following Sequence Settings are exactly what Premiere chose for me.
So I'm stumped. Anyone have any ideas?
Thanks

How do change the sound level input at the premiere cs6

Hello:
I would like to know how to change the sound level input al the premiere cs6?.
Sincerely, Gabriel Conde

The input sound levels will be determined by the media files you use. The output volume can be adjusted in several ways.
https://helpx.adobe.com/x-productkb/global/offline-help.html

Audio Settings for Premiere CS6

Hi, I currently run a Mac Pro with a 27 inch Apple Monitor with built in camera. The machine is also running Mountain Lion 10.8.5. Could someone give me some clarification as to why the Audio Settings for Premiere CS6 are the way they are?
Example with a Macbook Pro and an iMac when I plug in a headphone I can get the sounds from Premiere pro as well as something from youtube to the headphones. However in the case of the Mac Pro with the Apple Monitor, when the headphones are plugged in the youtube sounds come through but the Premiere sounds go through the monitor. I'm aware of the audio settings but I suspect this is working by design because of the different audio options the Mac Pro have and there is nothing broken about this.
Please advise.
Thank you.

I've always found this a bit annoying.
The intended behaviour is that if you go into Premiere's audio settings, and choose "System Default Input/Output", it should change along with the system (so that the audio comes out wherever YouTube does). In practice, I've found this to be inconsistent in pre-CC versions of Premiere (CC fixes this).
One tip that may be helpful for you in general on a Mac Pro:
1. If you don't already have the volume icon in the menu bar (by the clock), enable that in System Preferences > Sound.
2. Option-click on the icon and you'll get a quick menu of your output options

Considering dumping my iMac for a PC used for DSLR video editing on Premiere CS6. Help!

So I edit mostly 1080p DSLR footage taken from my canon T3i camera. I purchased a 2011 (the latest model) iMac a little over a year ago, upgraded the RAM to 12GB and it has worked reasonably well. I purchased the base model for $1200 which has a quad core i5 processor, 512mb of video ram, and a measly 500gb hard drive. The past couple of days I have come to the realization that I only use Adobe Programs for graphically intensive work (premiere, after effects, etc). I originally bought my iMac for final cut, but FCPX SUCKS and I switched to Premiere CS6 which works like a dream. Anyways, I'm a senior in high school and do lots of video editing (going to major in video production in college). I'm likely going to differ college for a year and continue my video production business (pretty informal) as well as video production internships at a couple companies (so don't suggest that I get a laptop for portability, not an issue). I just shot an entire wedding with 2 DSLR's and the footage takes up over 20% of my hard drive which is unacceptable. This is very troublesome for me and has been clogging up my computer considerably. I have realized it would make a lot of sense to sell my iMac and purchase a PC that's not only faster, but has much more space. I was ideally looking to sell my iMac for $1000, and from that get a better and faster PC setup for my video editing. $200 would be allocated for a 24" 1080p LED 5ms Asus monitor (from newegg) which would leave $800 remaining for the PC. Ideally it'd be nice to have a little cash left over. Some things that sound appealing to me are: an intel i7 quad core proccessor at least 3.0+ Ghz, 16 GB of ram (maybe 8 to start), 1 GB of video RAM (here is where I'm stuck, my Imac had a Radeon 512mb video card in it, but I've heard premiere runs especially well with nVidia CUDA cards? Don't really know too much about this stuff.) I have no idea what type of card to get, and if I would even see a performance upgrade from my iMac. For storage I'd like at least 2TB of space, should I get two seperate 1 TB drives? One for boot and software and another for video files? Anyways, I assume I can benefit from selling my 2011 i5 iMac to get a faster PC equivalent at a lower price since I mainly edit videos (which is pretty graphically intense) from an HD DSLR camera. I've noticed premiere rendering times on my mac are starting to get pretty slow these days. Ideally it'd be nice to buy a desktop (already assembled) maybe from HP for around $600 (not including the monitor). I'm not completely against building a PC from parts (since I know a friend who can do it for me) I just need help figuring out WHAT exactly it is that I need and would benefit from.

Buy a Desktop Video Editing PC
http://www.adkvideoediting.com/
-ADK Kudos http://forums.adobe.com/thread/877201
Build a Desktop Video Editing PC
-http://ppbm7.com/index.php/intro-part-1
-http://forums.adobe.com/thread/1098759
-http://forums.adobe.com/thread/878520?tstart=0
-http://forums.adobe.com/thread/815798
-http://www.shawnlam.ca/2012/premiere-pro-cs6-video-editing-computer-build/
-http://www.videoguys.com/Guide/E/Videoguys+DIY9+Its+Time+for+Sandy+Bridge+E/0xe9b142f408a2 b03ab88144a434e88de7.aspx

Wish list for Premiere CS6

Please invest in getting a good slow motion plugin bundled with premiere cs6, the current slow mo is choppy at best even with frame blending. Get twixtor or other bundled with cs6 please.
There should be a button to deactivate all plugins/effects on all clips so playback can be seemless to review an edit. We can only currently do this manually by deselecting every effect on evey clip which takes forever, there should be a generic option for all effects enable/disableon all video in the sequence.
Multicam needs to extend from 4 cameras to at least 8 or above as with most other NLEs
Add some alpha based transitions in the effects transitions similar to pixelan transitions
Particle effects similar trapcode particular for effects like smoke, fire, sparks etc.
extention to lens flare with more control over flare, flare components, rays, glow ect
A colour corrector that will balance colour between clips ergo you have 3 separate clips and the colour temp is slightly different in each, a fast solution is needed to balance all clips. If the shots are similar there should be a way that NLE can correct colour for both so individual clips match with aid of user. A sort of balance this clip to the colour in this other clip. Again basic colour correction is always used and a very time consuming process, simlifying this will help.
Movie sound effects bank for online content. Many people spend hours looking for or creating simple movie sound effects for fighting, inanimate object collisions, effects for impact, wooshes, trailer effects etc.
My oppinion soo far is Adobe CS suits are great and work well together, the software IS getting better so these are just my thoughts.

FAQ: How do I submit a bug report or feature request or otherwise give feedback about Premiere Pro?

Adobe premiere CS6 hangs on brand new notebook

Hi all
I am trialing abobe premiere CS6 from the MasterSuite
And it won't open. It hangs on adobe premiere.exe (via task manager). It was hanging with Quick time but I fixed that - not that I want to use quicktime but that was where it hung.
It hangs, windows and adobe do not find solutions. And then I can't shut the PC down unless I use the off button to force shutdown.
Clevo metabox P150EM wth Intel Ivy Bridge i7-3610QM CPU 2.3GHz up to 3.3GHz
with 32 GB RAM
Windows® 7 Professional - 64-bit operating system
with an AMD Radeon™ HD 7970M Graphics card with 2GB memory
driver is v 8.951.6.0 - the most recent one.
240 (223GB) SSD - Intel 520 series for data store (aka hard drive) with 137GB free
It does run Dreamweaver CS6 and Acrobat Pro and Photoshop - the 64 bit version and the other version (32bit?)
Firewall is windows default
Adobe Flash is allowed Home/work adding Adobe Premiere and After effects did not help. There is no way to add the specific exes.
Sound card realtek High Definition Audio
driver version 6.0.1.6526
All brand new.
Turned off indexing from the hard drive.
right click on drive in explorer, properties, general, uncheck box
In the settings for your firewall software, allow connections to be made to and from the following applications:
Windows: Allow firewall connections TCP/IP for these
•AfterFX.exe
•Adobe QT32 Server.exe
•dynamiclinkmanager.exe
•PProHeadless.exe
added after effects and premiere pro to the home network but premiere pro still will not start.
It's now hanging with adobe premiere pro.exe

run the cleaner and reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if that fails AND there's no error message, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

No sound from Premiere Pro

I was reviewing a video in the source tab when i realized that I couldn't hear any of the sound from Premiere Pro.
I can see the sound db raising in the sound value bar but I cannot hear anything from Premiere Pro.
I can hear everything outside of Premiere but nothing inside of it.

A little more information:
I'm listening on my headphones when the sound didn't work.
I therefore tried to turn them off and listen over the computers and it worked over the computers speakers.
But it still doesn't work on my headphones. I can hear every other sound than the sound from Premiere on my headphones.
While I hear a song from for example Spotify while I edit in Premiere then I still can't hear anything from Premiere on my headphone(because it is on my computers speakers) but i can still hear everything from Spotify.

Importing from a DVD into Premiere CS6 and MPG files.

HI I'm new to this forum and to CS6. I'm well versed in CS3 Premiere and other earlier versions.
I have a problem importing the VOB files from a DVD into Premiere CS6. I copied the VIDEO_TS folder from the DVD onto my hard drive and successfully imported the 3 VOB files that made up the 1 hour video. Upon placing them into a sequence (720 x 576 25fps DV PAL to match the DVD) I found that when I played over a join between the VOB files, the picture and sound briefly broke up. Is this normal? There is no encryption on the DVD.
I then used MPEG Streamclip to convert the DVD to a MPG2 with MP2 audio file (thereby avoiding a decode and the subsequent recode when I encode the edited version, I.E. DVD is MPEG2 so I want to extract the video with the minimum of processing.) I tried to import this into Premiere but after it thought about it for a while, the resulting icon in the Project Window indicated that the file was not usable. Indeed it was not. I deleted it...... and then imported it again. It worked! This is not just a one-off occurrence. Any thoughts?
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bye Andrew

I have same issue too.
Who can help me
Used "Media Encoder" encore three . VOB(form DVD) files to WMV.
And used Premiere to import the file between the VOB files,
the sound briefly broke up.
If change to import .VOB form dvd,the sound briefly broke up too.
thanks!

Adobe premiere cs6 suddenly EXTREMELY slow and CPU intensive

Hi everyone,
I'm editing candon 5d mk III footage (h.264 files) on my late 2011 MacBook pro. Here are the specs..
240 gig SanDisk SSD harddrive (190 gigs free)
500 Gig (250 gigs free)
8 gigs ram
2.4 ghz i5 processor
Intel HD graphics 3000 graphics card
I'm a wedding videographer and I am currently closing my last edits of the season. I have edited 20+ 45 minute videos on Adobe Premiere CS6 and have had absolutely no issues at all. I enjoy working on premiere so much that I've been trying to get my videographer friends to give a shot and simplify their workflows.
Upon starting my second to last edit (same process as the other 18 videos I've done this season, organizing the footage within it's respective folder, loading it into premiere with the couples' choice in music and opening 4-5 new sequences based on the events of the day) I noticed that I was having a lot of trouble importing folders into my media bin. I had to import all of the footage unorganized because loading the folders "Preperation, Ceremony, Photos, Reception" with the footage within them would cause premiere to freeze and become unrepsonsive. So, finding no solution I added all the footage in no particular fashion. Just one large unorganized group. Then, while organizing the files into bins, I noticed even the smallest move would take several minutes to complete. Because I was working directly off of my hard drive I figured these kinds of delays would eventually catch up to me, so I moved all of my files to my HDD and decided to work on them there. The project itself continued to be extremely slow and started crashing regularly (especially when applying audio effects). After a few hours, I stopped being able to play 1080p video at all. It would jam and stutter so often it become unuseable. 720p video was the next to go along with my ability to render anything in less than 30 minutes - 1 hour. At last attempt to use premiere I was getting an "Unable to compile movie - Unknown Error" message when trying to render alpha channel things (lower third titles and things of the nature), my ability to change the resolution of the playback had disappeared (Going from full, 1/2 and 1/4 did nothing, it just remained at full quality) and finally doing anything in premiere caused it to use 300% of my CPU (based off of my Activity Monitors metering).
Does anybody have any clue as to what could be happening to my machine/program? I have a yearly subscription to adobe's creative cloud service if that helps. Oh and I've tried moving my media cache's from my HDD to my SDD with little or no results. Don't know if that helps.
Thank you to anyone who helps in advance. What I believe to be clean installs aren't doing anything so I'm hoping somebody can give me a hand.

Sounds to me like specific media is dragging the Mac to a halt. (300%, really Apple? Isn't that like saying that my car can go up to 90mph, but last night I drove it at 300% speed, 270mph)
Some things to trouble shoot:
Do you have any assets in the project that are loaded directly from strange devices, like a SD card or CD audio? Any dynamic link media that may be problematic?
Is there anything that makes this footage different than footage from successful projects?
Can you work successfully with an old project?
Can you successfully start a new project using different or less media?
Is the 500 GB drive internal or external?
One time I was sent out at from work to troubleshoot a system that would freeze up like yours. The guy was an idiot and rude client that demanded that someone from our facility help him fix his own project. He said that he had been troubleshooting for a day, and then had convinced his organization's IT guy that he needed a way over spec new pc to run Premiere.
His system was fine. Within 3 minutes of checking media in his project, I saw that top track of the problem sequence had a video clip that was set to a speed of .01%, and he had the clip stretched for 24hours in the sequence. His project was supposed to be a 2 minute PSA. All his issues went away after removing the idiotic Day Long slow motion clip. He complained to my boss because I had laughed at him.
I relate that story to illustrate that it could be a weird thing with you media or fx, just as well as a hardware or software issue.
Good Luck

Adobe Premiere CS6 'Create new Trimmed Project' Crash with .MXF files

Yesterday I started to back up all our students work, and found that the "Create New Trimmed Project" no longer works in CS6 with .MFX files.
Adobe Premiere CS6.0.3, crashes when I try to "Create New Trimmed Project" under "Project Manager"
This only happens when there are .MXF files in the Sequence.
As we use Panasonic P2 cameras at this university, this is a problem, as this is the format that they shoot in.
As a test I have made a Project with only one .MXF file placed on the sequence, and it crashes.
This happens on my Macs and Windows machines with Adobe Premiere CS6 .
Adobe Premiere CS5.5 works fine, and does not crash.
Unfortunately I cant save a CS6 project as a CS5.5
If you don't have any .MXF files to test this,
You can make your own .MXF files by exporting any video file as "MXF OP1a" or "P2 Movie" Format, (the Preset setting is irrelevant - any preset will cause it)
P.S.
Using "Collect files and Copy to new Location" under "Project Manager" works fine, but does not reduce project size as much.

I also discovered this behavior last summer. Unfortunately the best (lame) answer I could find was that "Some formats, such as Long GOP based media files, cannot trim media, or add handles." Source: http://help.adobe.com/en_US/premierepro/cs/using/WS1c9bc5c2e465a58a91cf0b1038518aef7-7c72a .html
That's not very specific, but in my case at least (and it sounds like in your case, too) .MXF may be another file type that cannot be trimmed. If I remember correctly, the answers I got from others was that they were able to export fine. My machine (and maybe yours) has an issue that nobody else seems to have encountered. So none of the prescribed remedies allowed me to move forward in this regard.
After much searching, asking and several suggestions from various Premiere communities, I gave up and moved on.
Use Remove Unused and then Collect Files and Copy to New Location. At least that can help you if you have a lot of clips. In my case, it didn't help much, because my very short clips were edited from very long takes, so as Premiere sees it, not much was "unused".
Be aware that "Project Manager does not copy and collect After Effects compositions that are dynamically linked to an Adobe Premiere Pro project. Project Manager does save the Dynamic Link clip in the trimmed project as an offline clip, however."
Wish I could offer you more.

Premiere CS6 Capture Problem

Hi,
I have a HD Sony Camera output HDSDI to a Blackmagic ATEM 1 switcher. From there I output to a Blackmagic UltraStudio Express via HDSDI. I capture in Premiere CS6. We capture about 1 1/2 - 2 hours of footage every session. A number of times, when I press stop on the capture window, the save box never comes up. I would wait up to half and hour sometimes and it doesn't come up at all. I'm forced to close the capture window and I have a dud file that's about 140gb.
Does anyone know why the save window wouldn't come up after I push stop? Premiere still works fine after I close the capture window. It's like the capture crashes but Premiere is fine.
Thanks for the help!
Clark

I ev been Using Premiere since ages .. Same setup works fine on my other machiene But I custom Made this and put very expensive Quadro6000 in it and now what ever setting I start it only Captures .mp3 formate ... last nite funny thing happened I Played That mp3 File on a Video Conveter's Player and it played all fune with Video and Sound ..
Premiere is creating this File but unable to read it makes me Cry .. I thing there is some Codec missing .. I am ZerO when it comes to Computers Hard and soft wares .. Plz see if you can hel me ..

Premiere cs6 cc cannot export to media encoder

Suddenly today, Premiere cs6 cc sequence export to queue not appearing in media encoder.

This sounds like a glitch in Dynamic Link that is the communication portal between Premiere and AME. I know this sounds too simple, but alot of time a simple reboot solves this problem.
Also, you wrote "Premiere CS6 CC sequence".
So are you using Premeire CS6 or Premiere CC?
You should also keep Premiere and AME in sync.
So if you update Premiere to 7.0.1, you should also update AME to 7.0.1.
Otherwise there could be a mismatch in Dynamic Link.

Export Premiere CS6 (h.264) - Audio out of sync with several players...

I've had this problem before, but unfortunately it happened again.
I exported an mp4 with h.264 compression. The file plays perfectly with VLC player and everything is in sync. Of course, in Premiere (CS6) everything is in sync as well.
It is also synced correctly with Windows Media Player, as long as you don't 'scroll' or skip parts in the video. If you do that, the audio gets out of the sync...
With QuickTime it is completely out of sync. Vimeo plays it back perfectly, with YouTube it is out of sync...
How is this possible? What is causing this?
I thought that it could have had something to do with the video and audio tracks not being of the same length. I have already mastered the audio tracks into 1 track (wav) and made the same length as the video tracks, before I exported... On previous projects I have have not done that, and the audio was slightly out of sync there as well on Youtube.
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Yea, that sounds plausible but from the other hand, this happens only with (my) exported clips from Premiere...
When I download or watch clips from the internet that are mp4 files with h.264 compression, there is no problem. I just skip through a file of 4GB and it plays back fine. Also the clips from my camera (which are h.264 files) play back fine with everything in sync.
Also, I almost never see sync problems on YouTube.
There is something else going on here... It must be.

DVCPRO HD footage comes in all white - Premiere CS6

I'm on a PC running Windows 7 64 bit using Premiere CS6 as part of Creative Cloud
When I import a quicktime with DVCPRO HD 720p60 codec, the video shows up as all white, but the sound plays (this is also the case when I import the footage to After Effets CS6).
The footage itself is okay since I've openned it on a computer with Premiere CS5.5 and After Effects CS5.5 and and it shows up just fine.
I installed all the CS6 Creative Cloud updates, but the problem persisted.
I followed the directions here http://helpx.adobe.com/premiere-pro/kb/features-presets-missing-premiere-pro.html but it didn't help (although after uninstalling Premiere and After Effects, when I ran the cscleanertool.exe it didn't see Premiere or After Effects, so I couldn't use it to clean anything).
Also in Premiere, I can create sequences with DVCPRO presets, so it's not that I'm missing those.
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I am having the same problem! The footage works fine in CS 5.5, but in CS 6, it's all white in Premiere, After Effects, Media Encoder, and Encore (using Dynamic Link to bring the sequence in from Premiere).
In response to Jim, I don't think asking for AVI versions is the solution - going back and asking for footage in a different format (especially if you were given a relatively standard format) would feel stunningly unprofessional to me. Clearly, this is a problem that is new to CS 6, and not being able to handle a widely used format is in my mind unacceptable...and unaccountable, since I can't figure out what would be behind it.

No headphone sound in premiere CS6

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