No Headphones in the box?

Hi everyone,
Quick question, I got my z3 compact back in February/March and can't remember seeing a set of bundled headphones in the box - is this correct?
I will check in the box and see if i'm missing something, but remember at the time thinking that they must be trying to cut back on the costs.
Can someone confirm if there should have been headphones there and if i don't find them in the box, if i should contact Sony?
Thanks
Solved!
Go to Solution.

Hi robgray1,
Welcome to the community.
What Alexdon has advise is correct, there may also be a list on the box that states what should come with it. If this includes headphones, then I definately suggest contacting the retailer you purchased the device from.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

Brand New Ipod touch 4th gen right earphone jack not working out of the box. Bought at Wal-Mart yesterday. Are we missing something in the set up or should we return it?

We just purchased an ipod touch 4th gen 8 gb from Wal Mart. OUt of the box the right headphone is not working. Tried numerous pairs of headphones..tried the mono settings and nothing is working. Is there a setting we are missing or should we just return it?

If the headphone plug is fully inserted, I would return the iPod for a replacement

K430-31092SU new out of the box has no audio.

K430-31092SU new out of the box has no audio. The real ports for audio (green port on back) headphones and microphone (black and pink ports front or back) when a device is plugged in it does not pop up on the task bar. Under the Manage Audio Devices > Sounds, the level meter indicates sound is playing but nothing comes through the speakers or headphones. The video graphics card is connected to a ViewSonic 1080P LED monitor with built in speakers via the HDMI cable. Sound comes through the monitor speakers when selected but cannot get any sound from the green audio port internal to the motherboard. Tried unplugging the HDMI cable connected the VGA, same results, no sound from the speakers.
Tech support remotes in and does everything I have already done with settings and drivers so they determine that the motherboard has a hardware failure and the machine will have to be returned. The tech was very easy to communicate with and I was given a case number to talk to the After Purchase Department and they say it will take 4-5 business days for them to contact me to start the process of returning the PC. WHAT? Start the process!
Every third day I have called Lenovo and every time they say it will be 4-5 days for someone to contact me. The last time I called they told me someone would call that day. Needless to say I have not heard from anyone.
Will reply later as to when I get instructions on returning the defective K430 and get a replacement. The Lenovo experience so far has been extremely disappointing.
iDave

I always wanted a lenovo and got one couple years ago and was very disappointed at their battery. For a netbook they wanted 178 bucks - still do. They are looking heavily to their bottom line in my mind. I bought a desktop shortly after and had pains plus but it wasn't all their fault. I just bought an all in one and it will definitely be the last unless I seem them turn around soon. This board is full of people with problems and no solutions.
Mine, the touch screen is incompatible with windows 8 yet lenovo was pushing upgrading to windows 8. Not wise in my mind but that is the way they are functioning right now. I called about another problem and was told three times someone would call within the day - never happened.
I must say the older two are great machines after I got them running smoothly though little to no help from lenovo.

I just got new apple headphones and the earpiece came off, how can I get new ones?

I read that the 5s and what's included in the box when you get it comes with a 1 year warranty and I take care of my earphones so I don't know why the earpiece just broke off. Would I need to buy new ones or can I get new ones from apple since the year warranty isn't up yet?

Bring them to Apple and find out. The Genius will examine them. Only the Genius can determine if the headphone broke from manufacturer defect or from user abuse.

Emu 0404 USB - No sound thru headphones at the front - and very low volume

I can't get sound thru the headphones at the front of my Emu 0404 USB to monitor playback and recording. At the back, however, I can connect my headphones and also obtain sound but at a low level.
In sound settings the volume option is greyed, so no help there. I am using the Emu Asio ....otherwise the card seems good quality.
Morten

fangok wrote:
I can't get sound thru the headphones at the front of my Emu 0404 USB to monitor playback and recording. At the back, however, I can connect my headphones and also obtain sound but at a low level. In sound settings the volume option is greyed, so no help there. I am using the Emu Asio ....otherwise the card seems good quality.Morten
Do you mean you can't control volume in your software or system master volume controller at all? This normally means that you have not selected the system audio play/recording devices correctly or you have set output mode to bit-matched.
Also,
- you have a switch for Direct monitoring on top of the 0404 box
- w/ Some software, you can't enable direct monitoring in siftware settings
jutapa

How to use the headset that comes in the box with ...

Hi. I just got the nokia 5800 XM as a gift. It contained a headset in the box, that could be connected to the phone on one side, and to the earphones on the other side. However, when i'm connecting it to the phone, i'm not getting any indication on the phone display that a headset is connected, and if i get a phone call it doesn't go through the headset.
I noticed that when i connect the earphones directly to the phone, the phone asks me to specify what they are (headphones, lineout tv-out cable, music stand). but when i connect the headset, it doesn't ask me that. Does this mean that hte headset itself is damaged?
Thanks.

I had a similar issue. All music played through the headset and during phone calls the mic worked but could not hear the person talking through the earphones, this just went through the phone. Plugged and unplugged the headset numerous times, checked all settings, did everything I could that seemed related and it made no difference.
With all this playing around the phone's battery went flat and the phone switched off. Plugged the phone into a charger and when I switched it on the headset miraculously worked perfectly. It still does some strange things occasionally. When listening to music the call answer button on the little control box sometimes doesn't work...and no the key lock isn't on!
When it works, the headset is great, but it's a similar experience to all Nokia headsets and car kits I have owned in the past, a bit flakey and tend to lock up at times.

30gb Video: In the Box

Hey guys,
I was curious as to what comes in the box with the black 30gb Video iPod from the Apple Australia Online Store. It says:
In the Box
• iPod
• Earbud headphones
• USB 2.0 cable
• Dock adapter for use with Universal Dock
• Case
• Quick Start guide
• CD with iTunes for Mac and Windows and features guide
Whats it mean by the case? Does it come with a special case or something? What did yours look like?
Thanks guys
- leighton

As Mitch says a 'simple pouch'
Worth investing in a much more durable and longer lasting one if you are to purchase the iPod.

When I plug my headphones in the my laptop I still have sound from my speakers and headphones

Hello, I'm having trouble with the sound on
my laptop and it's only just started to happen.
When I plug my headphones in the my laptop my speakers don't get muted, So I
have sound from my speakers and headphones at the same time.
I've reinstalled the drivers and this didn't work, So I'll hoping you can help me.
HP Pavilion g6 Notebook PC, Product number A8M62EA Windows 7 64-bit

Here's the trick (and it's been verified on 3 other Win 7 systems):
1) R click on your speaker icon, select 'Recording Devices' (if you have the sounds dialog up, it's the 2nd tab 'Recording')
2) R click in the white space, be sure that BOTH "show disabled devices" AND "show disconnected devices" are checked.
3) **Now this step is going to take a little bit of thought for each computer being used: on my laptop (HP Elitebook) I get a device "Stereo Mix", ENABLE this device.
4) Click on Properties, go to the tab 'Listen'
5) Check the box "Listen to this device", also change the drop-down box below "Playback through this device" to be your second audio device
-- To verify that you've done this correctly, go back to the Sound dialog tab Playback, you should now see both of your audio devices showing the little green graphs moving.
Here are the specific settings that I have on my laptop, maybe this will help with your settings:
Speakers- GN9350 (Default Communications Device)
Speakers- SoundMAX Integrated Digital HD Audio (Default Device)
Stereo Mix- 'Listen' feature points this device to my GN9350 headset.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

UPS delivered my iPhone 6 but the box is empty!

My iPhone 6 was supposed to be delivered on 19/9, and it did, but the box was empty and my friend (who signed the package, and whom I trust) found that there was some signs it was tempered with.
I sent a Lost package claim to UPS, still trying to call apple. What else should I do? Is there any support email address from Apple that I can send my case to?
Tks a lot.

The same thing happened to me today and I AM LIVID!! I am trying to figure out how any company can send a whole package with everything but the phone? I could maybe entertain a charger or headphones being missing, but the phone....seriously!! What kind of quality control do they have? Is someone not double-checking to determine if the boxes have all the materials that they are suppose to have....I mean when you have people paying $200-1000 for phones, you would think that the box would be checked to make sure that it actually contains the purchased materials...aren't the boxes checked for weight or something.. I called Apple and now I have to wait 48-72 hours for them to do an investigation, and then they will determine how long it will take to get me a new phone.....to be honest, a new phone should be shipped to me NOW while they conduct their investigation.....why should a customer have to wait because of their company's mistake? Apple's compliance department should really have a better system for dealing with incidents like this.......I'm trying to determine if I am more upset about this or the time I had to buy 3 computers to get one, and they told me they would retrieve the information from my computer and they didn't....in that case one rep told me that I just had to deal with their mistake and be an adult( I politely explained that I was a law student with finals the next week--that didn't matter to him) , the other tried to mitigate that situation and give me a external disk drive as a peace agreement when I called to cancel my order....some great gift. *sarcasm* However, i do appreciate her kindness.

My safari is not working. Every time i click on it says to reopen or dont reopen. i press reopen i gives me this long screen and it says reopen or press okay. when i press ok it closes the box and doesnt open. when i press reopen the long screen stay

. Every time i click on it says to reopen or dont reopen. i press reopen i gives me this long screen and it says reopen or press okay. when i press ok it closes the box and doesnt open. when i press reopen the long screen and stays like that.

If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the linked support article, you may also need to remove this file in the same way:
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those you find, remove them as well.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

In the year view, why is iCal coloring the boxes?

In the year view, why is iCal coloring the boxes and what does each color mean and how do we change it? It makes no sense or has any rhymn or reason according to what is in my calendar.

By default it is colored by the number of entries for each day. From white for no entries through yellow to orange and then red for the most entries.
Hope this helps.

Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help

Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help with this, please.

jpg does not support Layers.
Just to make sure, what exactly do you mean by "stacking photos" and what do you want to achieve thereby?

HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further

HI Team, Recently One week back I bought a new iphone 5 from India. They have given me a used mobile which has a different IMEI number when compared to the IMEI number present on the box. Please let me know how to proceed further

When you went back to the place where you purchased this phone, & asked them, what did they say?
No one here can help you with this, nor can/will Apple. You need to take this up with whoever you purchased this phone from.

Is the latest update to the 6th gen nano a software download or does it come with the new watch faces and larger icons out of the box

Apple shows the new 6th gen nano with the new selection of watch faces and lager icons etc as per new update, but stores still have the 6th gen nano with just 3 watch faces and smaller icons etc. Is the newer spec just a software update that i do after purchase or does it come updated out of the box?
Thx

It should come out of the box with the new 1.2 update, but if it doesn't you can simply connect it to iTunes, download, and install the update from there.
B-rock

Why is the backup encrypted when i didn't even check the box in itunes

I downloaded the latest version of itunes, sync my iphone and then upgrade the software to ios 5.
But when i try to restore my backups after the upgrade. It prompted for a password.
My backup file states complete and encrypted when i didn't check the box for encryption.
Any idea what is the default password for it?
Has anyone encounter this situation before and any solutions available?
I need to access a lot of important contacts in the backup

Passos713 wrote:
...I didn't even receive them??.?.?.?.?.?.?.?.?..?.?.?.?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

No Headphones in the box?

Similar Messages

Maybe you are looking for