No Help in QuickTime Pro
I'm having the same problem as several others in that the Help feature does not work. I tried fixing the permissions with disk utility but that did not work even when attempting to do so from the Install Disk. The following appeared in the log:
2009-12-24 20:49:47 -0500: Permissions differ on "Applications/QuickTime Player.app/Contents/PlugIns/AnnotationInspector.propPane/Contents/CodeResources ", should be lrwxr-xr-x , they are -rw-rw-r-- .
2009-12-24 20:49:53 -0500: Group differs on "Applications/QuickTime Player.app/Contents/Frameworks/DotMacKit.framework/Versions/Current", should be 80, group is 99
I have no idea of how to correct any of that.
I also checked the com.apple.helpui folder and discovered that there is no QuickTime Help in the cache.
I was advised to use "contol-click-open" which worked.
Similar Messages
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PLEASE HELP! Quicktime Pro with iMovie and .MPG Files
Hello. Please help me. I'm on a G5. 10.5.3. iMovie 7.1.2 (577) I have a series of .MPG files that I need to import into iMovie to edit, arrange and then export over to iDVD, etc. iMovie does not see the .MPG files. The Apple site states that iMovie sees only MPEG-4 files and DV files. I also own Quicktime Pro 7.5 (149.5). When I open the .MPG file in Quicktime Pro, even though the file plays perfectly, when I select "Export to MPEG-4" so I can create a readable file by iMovie, I get an error message that say's "Failed: Export process terminated unexpectedly (10). Complete frustration. Is there another way I can convert these files so iMovie can see them? What's wrong with my Quicktime Pro? I bought DivX Pro last night. I thought maybe that program would make an iMovie readable file. No luck. I used DivX to convert and it created a DivX file with NO SOUND. Wasted money.
If anyone has any solutions for my problems noted here or possible alternatives so I can achieve what I'm trying to do successfully, PLEASE ADVISE as soon as possible.
Thank you for taking the time to read this and THANKS, in advance, for your help.You'll get a ton of ideas from others so, by no means, don't think that mine will solve your issue. I, personally have fallen in love with [StreamClip|http://www.squared5.com>. It does a ton of stuff.
As for your Error 10, hopefully that's just an "out of space" (on your drive) error and not an I/O error (a problem with the drive reading/writing)
But, you said you have Quicktime Pro and you're going to iMovie so I'd try to make your .MPG files a DV Stream...I think that's what I movie likes.
Anyway try that,
Tom
----- !http://hockeynarrative.files.wordpress.com/2007/09/sharkslogo.gif! -
Need QUICK! help for Quicktime Pro Install
I came in this morning knowing I'd be pressed for time, and that I needed to convert a WMA file to an MP3 for a meeting. I decided to use Quicktime Pro 7. I made the purchase and have been trying for a 45 minutes of precious time to get it installed but am running into one bit of crap instructions after another. First, the instructions say to go into my system preferences and click the Quicktime icon. There isn't one. Next it says to download Quicktime 7 and load Quicktime Pro as an upgrade to that. Downloaded QT7, installed and it went off into space somewhere. Not in my applications folder.
I'm running out of time. Why can't this just be an install process like any other normal program intead of making a person crazy?
Any help would be appreciated.
Runing OS 10.6.8 on a hugely capable system.
CayceOh, I think I get it now. So Quicktime Pro 7 will never show up as Quicktimje Pro 7, as advertised, but will be cleverly hidden within Quicktime Player 7 so that after it is actually loaded, it will still be called Quicktime Player 7, and there will be no visually recognizeable evidence that the install was successful, unless you've experienced this before and know what to drill down & look for, which rarely is the case when a person purchases and installs a software for the first time.
Both the Registration and About windows will display the normal QT 7 icon with the "Pro" text embedded to indicate QT 7 is properly keyed for "Pro" use, as well as, "un-greying" the "Pro" specific options in various menu windows when content is loaded/a player window has been opened. As explained on various Apple web pages, purchasing the "Pro" key does not add any new codecs and does not download any new software. It only turns on the track/layer editing and conversion features for direct access from within QT 7 without having to purchase a full editing app like FCP. This is the way classic QT has worked for the last decade since I started using v5.
Thanks for the kind and thorough assist, though, Jon. I'll manage from here. Curious about the South Jersey Apple Users Group. I'm up at the northern border, in the lakes region, town called Ringwood.
The SJAUG primarily hosts membership throughout "South" Jersey (i.e., from Burlington County to Cape May County.) In the past, when membership was more active, we actually held meetings twice a month (Medford leas and Pine Hill School) to host a split membership. The Video SIG used to be quite active but between the split meetings, dwindling membership, aging membership (many have been members for 10-15 years and at 66, I am considered one of the younger members), and closing of the Pine Hill meeting venue (Pine Hill meeting members now usually go to the MUGSNJ at Gloucester County College), our membership and SIG activities have greatly been reduced over the last few years. In any case, we normally meet the third Saturday of each month at the Meford Leas facility just off Rt 70 in Medford. (http://www.sjaug.org)
I have not visited user groups farther north than the Princeton area. Would invite you down to the next meeting (26 Jan '13) but I'm sure there are closer groups if you are interested. Retired, my video/QT interests are promarily centered on the creating and maintaining of my own personal video library for iTunes/TV/Airvideo management/streaming of content. -
Need advice/help on Quicktime Pro
Hi. I'm trying to help a friend with a video project and I'm having a bunch of trouble. I've been using a variety of software, but I'm hoping that Quicktime Pro (Quicktime 7) can do what I want.
Here's the situation:
My friend has a five minute audio file that he wants to upload to YouTube. He also wants a still image to appear while the audio plays.
I created the image for him in Photoshop Elements - it was a doctored photo of two people. When I added the photo (a PNG) into Imovie 11, the image quality of the photo looked worse. The photo looked "softer" (it was less sharp) and the contrast was lower. However, I uploaded it to YouTube anyway, as a test. The finished video on YouTube looked even worse -- the colors were all orangey.
However, the orangey issue was less important than the softness issue. So, I decided to see if Quicktime Pro could do what I want. I own it, but I've barely used it. So, I opened the photo in Quicktime Pro and it looked just fine -- exactly as it had in Photoshop Elements. I then recorded myself using my Mac's microphone just to create an audio file to add the to the still image. I opened that audio file in Quicktime Pro, then copied and pasted the audio into the movie containing the still image. I then saved the movie.
I am running Lion, and I opened the movie in Quicktime Player (not Quicktime Pro) and it also played just fine. The photo looked right and it played the audio as well. So, I decided to then "Share" the movie to YouTube from within Quicktime Player. It didn't work -- I got an error saying "Operation Stopped The operation is not supported for this media." I got the same error when I trying to export the movie within Quicktime Player. Also, IMovie would not successfully import it.
I tried using Handbrake as well to export it into a different format, and that gave me an error too.
So, I'm not sure what is going wrong. Again, the movie plays just fine in Quicktime Pro and Quicktime Player -- the still image displays properly throughout the entire audio -- but I can't seem to export it or share it.
Any advice is appreciated.
Thanks.
MirskyAny advice is appreciated.
The description of your work flow is different from that which I would use. However, be that as it may, the key problem appears to be the default 15 fps frame rate automatically used to merge the photo and audio data. If you export the merged data directly from QT 7 Pro to any option which allows you to change the frame rate, the file which is then produced does not trigger the export stoppage in other applications. I successfully tested exports at 24 and 30 fps in both the QT X and HandBrake apps without problem. -
I NEED HELP WITH QUICKTIME PRO!!!!
I JUST BOUGHT QUICKTIME PRO AND I AM TRYING TO MAKE A FAMILY DVD WITH VIDEOS FROM MY VIVITAR DVR 840XHD CAMCORDER. I PLUG IN THE CAM THRU MY USB AND WHEN I GO TO OPEN THE VIDEO'S WHICH ARE SAVED AS .AVI FORMAT, QUICKTIME SAYS THAT I NEED TO DOWNLOAD THIRD PARTY CONNECTIONS AND NO VIDEO'S SHOW UP. I DOWNLOADED EVERY SINGLE CONNECTION EXCEPT DIVX BECAUSE IT DOESNT SUPPORT MY PPC UNIT AND STILL I GET NO PICTURE OR SOUND...ITS JUST PITCH BLACK. I DON'T KNOW WHAT TO DO I DON'T KNOW WHAT ELSE I NEED IN ORDER TO VIEW MY VIDEOS ON QUICKTIME PRO. I DO USE A HD SD CARD BUT I DON'T THINK THATS THE PROBLEM...PLEASE IF SOMEONE KNOW'S WHAT TO DO PLEASE HELP ME OUT ASAP...THANK YOU.
PLEASE IF SOMEONE KNOW'S WHAT TO DO PLEASE HELP ME OUT ASAP
AVI is a file container -- not a compression format. To know what codec you need, you have to check the Finder "Information", QT "Inspector", QT 7 Pro "Properties", or similar multimedia window that will tell you what audio and/or video codec was used to encode your file. If the codec is available for the Mac, you would then download and install the specif component or component package providing the needed support. Most common AVI components are supported by the Perian component package... but not all. If you simply ant to try a "hit or miss" installation approach, then you should propably start here if you have not already installed the latest version. However, be sure to read the warnings regarding known conflicts with certain other components which now may have to be removed. -
Need Help Removing Quicktime Pro 7 in Snow Leopard
I am trying to uninstall my Quicktime Pro registration. It came with a piece of software I no longer have on my machine, and I'd like to remove it.
Unfortunately, there is no visible serial code shown for Quicktime (somehow, it simply detected that I had Final Cut Pro installed at one point and automatically registered).
I cannot figure out where/how to reset this or what to delete to make Quicktime Pro go away. Please advise.I'm not sure if it's the same as when you enter in a purchased key, but look in your user/Library/Preferences/ByHost for a com.apple.QuickTime.xxx.plist file (where "xxx" is probably a long string of letters and numbers) and if there is one, delete it and see if that clears the registration.
Hope this helps. -
Can anyone help with Quicktime Pro audio prob?
I've been trying to compress an audio/video file shot on my Cybershot so that I can upload on a contest website. Every time I copy into I-Movie, I have no audio (although it plays fine on my desktop). I was told I-Movie does not support muxed streaming. At Apple's recommendation, I upgraded to Quicktime Pro.
The audio and video both work fine when I play it in Quicktime Pro; but when I export it from Quicktime to either MPEG4 or Quicktime Movie, I get no audio. (Also, the audio setting area is grayed out.) Any suggestions? I need to send the file 320X240 around 15 mb by midnight tonight.
Thanks for the help...Use the "Export to DV" option. (Any of the sub options will work.) Split into segments if needed for older versions of iMovie.
-
i purchased quicktime pro about 3 months ago from Apple.com
However, i recently had to clean out my hard drive and back everything up. obviously once i got my laptop back, i didn't have QuickTime Pro installed anymore. since i've already paid for it, how do i get it back? how do i download it again and prove that i've already purchased the software and should not need to pay for it again?
-alexHi,
I am having a similar problem. I purchased QT Pro (key) and now have only QuickTime (player) on my MacBook Pro.
When I go to the QuickTime preferences, it says I have QuickTime Pro and it shows my registration key. However, every time I open QuickTime, it only shows up as "Player" and NOT Pro. None of the Pro functionality is available either. So, I tried to reinstall the QuickTimeProMediaComponent.pkg, but it stops abrputly and tells me to try and install it "again". I've tried to reinstall it again and again, and it still gives me this error.
Is there some way to download a new copy of "Pro" and use the Key I purchased from Apple to install this again, or just make it work?
Thank you so much,
Joel -
I have purchased Quick Time Pro and received my key. I am told to go to QuickTime settings to update and I do not have Quick Time in my control panel.
When I bring up QuickTime and click Help to Update I am told that a connection to the server could not be made due to either the server being down or my computer not having an internet connection. I am connected to the internet so I know that is not the problem.
How do I update my Quick Time player from 7.7.2 to QuickTime Pro that I have purchased?Launch the QuickTime Player and go "Edit > Preferences > Register", as per the following screenshot:
... that should get you through to the Register Tab in your QuickTime Control Panel. -
I Purchaced Quicktime Pro, But Have Not Received My Software Yet. HELP!
Since I have a PC, I don't visit the Apple website very often. However, I need to make Quicktime movies from Flash and After Effects.
Recently, I was offered an update for Quicktime (through a pop-up from Apple), and when I updated it, ALL of my Quicktime movies stopped working What a slimey way to make you buy new software!
So I went to the Apple website and purchased the new version of Quicktime Pro, hoping that this would resolve the issue. I couldn't figure out if Apple was going to mail me the software, or if I was supposed to download it from the website.
I have tried to read the support topics, and can't find this subject anywhere. It has been at least 2 weeks, and I haven't received anything from Apple, not from the internet and not in the snail mail. I sent an email to the company and have received NO REPLY!
I am very frustrated by this and wonder if Apple actually knows what it is doing? How do they expect to keep customers, if they have such terrible customer service?
Is there anyone out there who can tell me how to get my hands on the software that I purchased?Someone else may correct me, but to the best of my knowledge, QuickTime cannot deal with any Flash format newer than Flash 5. Because of that, the more recent versions of QT have removed Flash support pretty much completely. So for a Flash 8 video, I believe you'll need some other conversion tool. But with luck someone else here with more solid knowledge about Flash and conversion will chime in.
As to the AfterEffects movies, what codecs (audio and video) were used and what precisely means "quit working". Will they not load, will they load but not play at all, or will they load and play but with problems?
And again, it will probably help people offer suggestions if you post what version of QuickTime you're using. If it says it's up to date, I would presume it's 7.5.5, but check the version in QuickTime Player to confirm.
Regards.
Message was edited by: Dave Sawyer -
I am Using Mac leopard 10.5.8 and just loaded quicktime pro 7.69 and just can't get it to launch. Can anyone help me with this please
tommyI am Using Mac leopard 10.5.8 and just loaded quicktime pro 7.69 and just can't get it to launch.
There is nothing new or separate to launch. When the QT 7.6.9 Player is keyed with your registration name and number, the player itself becomes the QT v7.6.9 "Pro" player with additional features "unlocked" for your use. For instance, if you have a QT compatible file loaded in your player and can now open the "Properties" window, then you have "Pro" feature access. In a similar manner, "File" menu transcoding and "Edit" menu features are now accessible. -
HELP QuickTime Pro crashes in Mountain Lion
I have recently updgraded to Mountan Lion from Snow Leopard and a few bad things happened.
First of all i saw is that the Preview doesn't *preview* my .avi files and some other xvid.(never had this problem on SL)
Secondly and more important:
Working on a project with severals h264 files last week, now not only Quicktime Pro doesnt recognize them, but it crashes all the time and also i can't open my project file in After Effects since it tells me the movs. are corrupted. I really don't know which is the After Effects preference folder i need to remove if that's the case (some threads i found talks about this). A few ProRes files ran the same luck. Even i tried in Premiere Pro or FC. Now Quicktime Player Opens this files, but i can't re export them since i need the Pro to do it..i'm really stucked. Upgraded to 10.8.4, Repaired disk permissions, Did the .component files thing in their respective folders (i have a lot from past years, maybe is one of them?), reinstalled the QTpro for SL., Unninstalled/Installed Perian, but still no luck. I need to get this work ASAP.
Please anyone can give me a hand? TIA
here's the QT component list.
Here is the Quictime report
Process:
QuickTime Player 7 [2042]
Path:
/Applications/Utilities/QuickTime Player 7.app/Contents/MacOS/QuickTime Player 7
Identifier:
com.apple.quicktimeplayer
Version:
7.6.6 (7.6.6)
Build Info:
QuickTimePlayer-17090000~1
Code Type:
X86 (Native)
Parent Process: launchd [283]
User ID:
501
Date/Time:
2013-08-07 13:59:51.042 -0300
OS Version:
Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:
14212 sec
Crashes Since Last Report:
65
Per-App Interval Since Last Report: 4183 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID:
3AB1ED86-19C4-7801-7E5E-CCB8AE6FADCF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _ValidateAudioChannelLayout
Referenced from: /Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeCompon ents
Expected in: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld
0x8fefb0b5 dyld_fatal_error + 1
1 dyld
0x8fefe01b dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 150
2 libdyld.dylib
0x93ce876c dyld_stub_binder_ + 20
3 com.apple.QuickTimeComponents.component
0x0a03f888 CopyAndExpandStreamLayout + 49
4 com.apple.QuickTimeComponents.component
0x0a050856 AudioContextProcessorOutputDevice::GetLayout(unsigned long, unsigned long, AudioChannelLayout**) + 846
5 com.apple.QuickTimeComponents.component
0x0a05285f AudioContextProcessorOutputDevice::CreateProcessor() + 1013
6 com.apple.QuickTimeComponents.component
0x0a046c53 AudioContextChannel::AddProcessor(unsigned long, AudioProcessorDescription*) + 431
7 com.apple.QuickTimeComponents.component
0x0a04037d AudioContextBase::ComponentEntryDispatch(ComponentParameters*, AudioContextBase*) + 1053
8 com.apple.CoreServices.CarbonCore
0x95effade CallComponent + 151
9 com.apple.CoreServices.CarbonCore
0x95effb38 CallComponentDispatch + 29
10 com.apple.QuickTime
0x94cb28bd AudioContextAddProcessor + 49
11 com.apple.QuickTime
0x94cb234f AudioContextManager::CreateContext(ComponentDescription*, AudioProcessorDescription*, ComponentInstanceRecord**) + 425
12 com.apple.QuickTime
0x94cb21a0 AudioEngineCreateContextWithDeviceDescription + 47
13 com.apple.QuickTime
0x94cb17cd QTAudioDeviceContextCreate + 285
14 com.apple.QuickTime
0x94cb1620 QTAudioContextCreateForAudioDevice + 66
15 com.apple.QuickTime
0x94c8233c SetMovieActive_priv + 332
16 com.apple.QuickTime
0x94c88482 QTOMovieObject::SetProperty(unsigned long, unsigned long, void const*) + 8250
17 com.apple.QuickTime
0x94c7a1b5 DispatchQTMsg(void const*, unsigned long, unsigned long, unsigned long, QTOGenericObject*) + 327
18 com.apple.QuickTime
0x94c79fe0 QTObjectTokenPriv::SendMessageToObject(QTMessagePriv*, unsigned long) + 178
19 com.apple.QuickTime
0x94c799c1 QTObjectTokenPriv::DispatchMessage(QTMessagePriv*, void const*, __CFAllocator const*, unsigned long, unsigned long, ComponentMsgParam*, unsigned long, unsigned long) + 1445
20 com.apple.QuickTime
0x94c793c3 QTSendMessageToObject + 129
21 com.apple.QuickTime
0x94c8642a QTSetObjectProperty + 275
22 com.apple.QTKit
0x967f1da0 -[QTMovie_QuickTime setActive:] + 100
23 com.apple.QTKit
0x967e2a99 -[QTMovie_QuickTime initWithQuickTimeMovie:disposeWhenDone:delegate:attributes:error:forParent:] + 646
24 com.apple.QTKit
0x967b4914 -[QTMovie_QuickTime initWithAttributes:error:forParent:] + 5934
25 com.apple.QTKit
0x967b2b1c -[QTMovie initWithAttributes:error:] + 933
26 com.apple.QTKit
0x967c3ca1 +[QTMovie movieWithAttributes:error:] + 66
27 com.apple.quicktimeplayer
0x000060ad -[QTPMovieDocument readFromFile:ofType:error:] + 233
28 com.apple.quicktimeplayer
0x00005f55 -[QTPMovieDocument initWithContentsOfFile:ofType:isHotPicks:error:] + 105
29 com.apple.quicktimeplayer
0x00012782 -[QTPMovieDocument initWithContentsOfURL:ofType:error:] + 129
30 com.apple.AppKit
0x91aeef18 -[NSDocumentController makeDocumentWithContentsOfURL:ofType:error:] + 383
31 com.apple.AppKit
0x91afad20 -[NSDocumentController(NSDeprecated) openDocumentWithContentsOfURL:display:error:] + 898
32 com.apple.quicktimeplayer
0x00012476 -[QTPApplicationDelegate openFiles:openInNewPlayer:] + 382
33 com.apple.quicktimeplayer
0x000122f1 -[QTPApplicationDelegate application:openFiles:] + 110
34 com.apple.AppKit
0x919ec825 __69-[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:]_block_invoke_0 + 1907
35 com.apple.AppKit
0x91795956 -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 52
36 com.apple.AppKit
0x91793f2d -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 371
37 com.apple.AppKit
0x91793d85 -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 211
38 com.apple.AppKit
0x919ec04f -[NSApplication(NSAppleEventHandling) _handleAEOpenDocumentsForURLs:] + 287
39 com.apple.AppKit
0x91793911 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 727
40 libobjc.A.dylib
0x91459628 -[NSObject performSelector:withObject:withObject:] + 77
41 com.apple.Foundation
0x9539d41a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
42 com.apple.Foundation
0x9539cf71 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
43 com.apple.Foundation
0x9539cd6e _NSAppleEventManagerGenericHandler + 173
44 com.apple.AE
0x94744a35 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
45 com.apple.AE
0x94719fbe dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
46 com.apple.AE
0x94719e7d aeProcessAppleEvent + 318
47 com.apple.HIToolbox
0x94837c58 AEProcessAppleEvent + 100
48 com.apple.AppKit
0x9178fcdd _DPSNextEvent + 1655
49 com.apple.AppKit
0x9178f16c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
50 com.apple.quicktimeplayer
0x00003a1c -[QTPApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 71
51 com.apple.AppKit
0x917855cc -[NSApplication run] + 855
52 com.apple.AppKit
0x917285f6 NSApplicationMain + 1053
53 com.apple.quicktimeplayer
0x00002495 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x901c49ae kevent + 10
1 libdispatch.dylib
0x98057c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib
0x980577a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x901c38e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x988422e9 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x98842572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x95f646ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore
0x95f64184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore
0x95f6440d TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component
0x0984bd49 ReadSchedulerThreadEntryPoint + 4698
7 libsystem_c.dylib
0x9883d5b7 _pthread_start + 344
8 libsystem_c.dylib
0x98827d4e thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x901c40ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x988400ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x9883fe79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x98827d2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x901c40ee __workq_kernreturn + 10
1 libsystem_c.dylib
0x988400ac _pthread_workq_return + 45
2 libsystem_c.dylib
0x9883fe79 _pthread_wqthread + 448
3 libsystem_c.dylib
0x98827d2a start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x901c38e2 __psynch_cvwait + 10
1 libsystem_c.dylib
0x988422e9 _pthread_cond_wait + 938
2 libsystem_c.dylib
0x98842572 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x95f646ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore
0x95f64184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore
0x95f6440d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore
0x95f057da AIOFileThread(void*) + 892
7 libsystem_c.dylib
0x9883d5b7 _pthread_start + 344
8 libsystem_c.dylib
0x98827d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8ff079c4 ebx: 0x0001031e ecx: 0x00000000 edx: 0x000000e9
edi: 0x8fefbf71 esi: 0x8ff2e07c ebp: 0xbfffdb98 esp: 0xbfffdb7c
ss: 0x00000023 efl: 0x00200246 eip: 0x8fefb0b5 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x8ff263ec
Logical CPU: 12
Binary Images:
0x1000 - 0x120fef com.apple.quicktimeplayer (7.6.6 - 7.6.6) <D3F807A8-280D-2405-F86F-32D75BCC06D5> /Applications/Utilities/QuickTime Player 7.app/Contents/MacOS/QuickTime Player 7
0x700000 - 0x70dff3 com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x3333000 - 0x3411fef com.apple.QuickTimeMPEG4.component (7.6.6 - 1756) <D01DEFB0-625A-798D-2091-5012C778951D> /Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
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0x986cb000 - 0x986ccfff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x986cd000 - 0x9870fffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x98716000 - 0x98716fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x98717000 - 0x98725fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x98726000 - 0x98729ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x9872a000 - 0x9872dff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x98785000 - 0x98789ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x9878a000 - 0x987e4ff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x987e5000 - 0x987e5fff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x987e6000 - 0x98826fff com.apple.MediaKit (14 - 687) <8735A76E-7766-33F5-B3D2-86630070A1BA> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x98827000 - 0x988e4feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x988e5000 - 0x988e9ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x988ea000 - 0x98b57ffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98b58000 - 0x98b71ffb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x98b72000 - 0x98bb7ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x98bb8000 - 0x98bebffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x98bec000 - 0x98c0aff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x98c0b000 - 0x98c6fff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x98c70000 - 0x98c70fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x98c71000 - 0x98ca4fff libssl.0.9.8.dylib (47.1) <1725A506-BD80-39D5-8EE8-78D2FBBE194C> /usr/lib/libssl.0.9.8.dylib
0x98ca9000 - 0x98cbefff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x98cc9000 - 0x98cd0ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98cd1000 - 0x98d06ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x98d07000 - 0x98d08fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x98dcd000 - 0x9920ffff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x99210000 - 0x99267ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x99268000 - 0x99272ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x99273000 - 0x9930aff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9930b000 - 0x993e1fff com.apple.DiscRecording (7.0 - 7000.2.4) <C14E99B9-DEFA-3812-89E5-464653B729F4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x993e5000 - 0x993e7fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x993e8000 - 0x99483fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x99484000 - 0x9949bfff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9949c000 - 0x9949cfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9a1d6000 - 0x9a203ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x9a204000 - 0x9a210ffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9a211000 - 0x9a259ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a25a000 - 0x9a285ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9a286000 - 0x9a2b2ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9a2b3000 - 0x9a524ffb com.apple.RawCamera.bundle (4.05 - 690) <1B2DF4B6-1229-36E3-86CF-5006E2A6DBB2> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9a525000 - 0x9a63dff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9a63e000 - 0x9a68dff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 2025
thread_create: 5
thread_set_state: 0HI FOLKS - JUST FOUND MY ANSWER IN ANOTHER POST AS FOLLOWS:
Go to your sound preferences in system preferences and check that internal audio is selected. toggle that and see what happens. has worked for others
TOGGELING WORKED! THANKS!!!! -
Help Quicktime Pro will not Activate
I purchased the full version of Quicktime Pro 7 on December 28th last year, and I wish to reinstall it on a fresh new iMac, but every-time I enter the activation codes and my name (which are exactly as Apple supplied them in the original sale receipt email) it comes back as "Invalid Code"
I have tried cut and pasting them in, inputting them manually (making sure that the correct case is used) all to no effect.
It is driving me absolutely nuts, and I cannot find any where to contact Apple for help on this. It would appear that Apple are of the opinion that "...we have the money - sort it out yourself..."
Can anyone here please help or advise me on this as I am really fed up with it.
Kind regards
DrususSorry I should have explained better.
The key was purchased for the Mac version on Dec. 28 2005 when I bought my iMac which is a PowerPC version.
I should have said I was installing it on a freshly formatted iMac (I was having a few problems with Adobe Creative Suite and decided to do a fresh 'erase & Install of OS X on the iMac to help clear out some of the crud that had accrued) and seeing as this is the same machine it was installed on prior to the reinstall of the O/S, it should still work.
Everything else works just fine, in fact better now that I have done the 'Erase & Install'.
I cannot find anywhere for the telephone support for Apple in the UK, and even then as I understand I have to pay £35 for the pleasure as it is over 90 since I registered it.
I cannot say that I think Apples support is very good at all - everywhere I look it just points me back to the Discussions forums. -
I've just bought QuickTime Pro - but I can't find where to download it - can you help?
I've just bought QuickTime Pro - but I can't find where to download it - can you help?
Click here and follow the instructions.
(118935) -
I can't download Quicktime Pro? HELP!! I have Quicktime viewer 7.5 and ju
I can't download Quicktime Pro? HELP!! I have Quicktime viewer 7.5 and just bought the download for Quicktime Pro upgrade.
But the "Control Panel" window they tell me to look for can't be found. All I can do is open my Quicktime Player 7.5 window, and it doesn't offer the tabs in the instructions.http://www.apple.com/quicktime/download/
Regards
Paul
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