No help yet...what gives HP?

We have a Photosmart d110a printer, Windows 7 64-bit OS that suddenly started giving us issues last night, and it has only gotten worse. Long story short, the 60XL cartridge is now for some reason "incompatible".
Where do I begin? Our son was printing a school project yesterday when the color cartridge ran out, which I replaced and after some colorful words got that up & running. The black cartridge had recently been replaced and there seemed to be no issues until I tried to print a simple list from Word. At first I could only see bits of black that slightly resembled words but not the whole document. Then it printed only the top or bottom half of the words. This morning it printed the list but in blue ink and even with that the letters are blotchy.
I've reset the printer, cleaned the copper thing-y on the cartridge, tried aligning the page (printer just sits there), you name it. Nothing. I even put in an old empty cartrigdge which the printer accepted as compatible but of course it couldn't print anything. I don't have any new cartridges to replace this one with and this one still has warranty I think.
HELP!

It looks like your black cartridge needs to be replaced.
I would advise calling HP phone support about this. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
In the meantime you can take the black cartridge out and print using single cartridge mode.
I work for HP.

Similar Messages

BOM Archive Helper (Tiger) v Archive Helper (Leopard) - what gives?

Drop a tar.gz on old Tiger BOM archive helper and it unpacked, compiled or whatever and left you with a disk image on your desktop where you could drag the app to your apps folder.
In Leopard all I seem to get with the "archive helper" is an unpacked folder - behaving more like unStuffit - with files still needing to be compiled.
I took tar.gz file across to Mac running Tiger and it unpacks as usual, so I realized there appears to be a difference between the old BOM Archive Helper and the Leopard "archive helper" --- they left something out it seems to me namely the compiling bit.
Anyone throw any light on this?

Hi, I think the problem is the crazy deal that once unzipped, it can have a completely unrelated Name & creation date, for those I move the ZIP file to a New Folder al it's own, unzip it there by double clicking, and the result should be in that folder.

IPod touch 2nd G won't hold charge. Restore does not help. removing all apps. Still discharges. What gives?

iPod touch 2nd G won't hold charge. Restore does not help. Removed all apps and it still discharges even if not turned on and used for anythig. What gives?

If it is warranty, bring it back to the Genius bar and insist on a replacement. If out of warranty, you can get a replacement iPod with a new battery for $79 at the genius bar.

My iphone is at tech service and since it is in guarantee period most probably they will give a new one.Thats why I want to deactivate or sign out my apple ID from that Iphone. Please help me, what shoud I do?

My iphone is at tech service and since it is in guarantee period most probably they will give a new one.Thats why I want to deactivate or sign out my apple ID from that Iphone. Please help me, what shoud I do?

Wow... you seriously over paid for an iPhone.
That probably explains why you have/had no clue you were purchasing a locked device and think it's an Apple problem to get it unlocked.

Help--purchased windows Photoshop elements, I'm on a MAC. I haven't downloaded yet, what do I do?

Help--purchased windows Photoshop elements, I'm on a MAC. I haven't downloaded yet, what do I do?

Usually an Elements license will work for either platform. Try downloading the Mac trial version and use the serial number to activate it (there is no difference between trial and full versions)
PSE 13 Trial - http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements
(Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552)
If your license is limited to one platform then.... Please see Return, cancel, or exchange an Adobe order -
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

My brand new MBP 13"got the error "there is not enough memory or disk space to convert this document". What gives? Help please!

I am trying to use mail merge in Word for Mac on My brand new MBP 13". And I get the error "there is not enough memory or disk space to convert this document". What gives? Help please!

Why do I get there is not enough memory...: Apple Support Communities
Error message in MS Word opening a .docx file "There is not enough - Microsoft Community

Help - iTunes will no longer sync notes to the iPod - what gives?

Got this error message and can't understand. Notes and syncing with my Mac was one of the main things I use. Mac is MacBook running 10.7.5 and iPod touch is 6.1.3
Any help on what to do would be greatly appreciated.
Thanks

Running 10.7
Error Message = iTunes will no longer sync notes to the iPod "Paul D. Butler's iPod4". Do you want to keep or remove notes previously synced to your iPod?
Then two buttons.....one Keep Notes......one Remove Notes

I'm trying to transfer my apps from my iphone to my laptop but it tells me to authorize my computer and when i do it says my account hasn't been used yet what do i do please help

'm trying to transfer my apps from my iphone to my laptop but it tells me to authorize my computer and when i do it says my account hasn't been used yet what do i do please help

iTunes menu > Store > Sign In

Newest ACR 5.5 Update will not load into Elements 7.0 - what gives?

Hello All:
This situation is now becoming ridiculous (well, for me that is). I just tried to install the new ACR 5.5 update and it is "unable to install" into Elements 7.0. I downloaded the update several times, unzipped the install file, but when trying to install, it just gives me a message that it is unable to install and to hit the "quit" button.
I have a Vista 64 Bit system with 12 Gigs of RAM. I've installed Elements 7.0 and the newest Lightroom 2.5 update on my system - all with no problems. As an aside, for some reason, I could never get Photoshop CS-4 to install at all and I've been through the mill trying to install Photoshop - but nothing worked and had to eventually give up. Trying to get Adobe support for CS-4 installation on my 64 Bit system has been ridiculous in this regard as each and every time I called, I was connected with some techrep located in India who all they did was "parrot" back what I told them - how frustrating. But as I mentioned, Elements 7.0 and Lightroom installed just fine.
The previous ACR 5.4 installed just fine into Elements 7.0, but now...ACR 5.5 will not install. It tells me that I do NOT have CS-4 installed so it cannot install. What's up with that? Has Adobe stopped supporting the latest ACR upgrades for Elements? What gives?
Does anybody just have just the newest ACR 5.5 plug-in by itself that they can send me so I can just put it in my plug-ins folder (or a place where I can download it)? Adobe used to just have the plug-in that you could unzip and copy and paste and put it into your plug-in folders - but not anymore. Now they make it an 82 Meg install program and thus some of my problems.
Can anybody help here? Why does the install program look for CS-4, yet overlook Elements 7.0 completely. Helpppppppppp.
Ben

First off, did you download the right Camera Raw 5.5? If you go to the Camera Raw 5.5 updates page, I think the downloadable there is for Photoshop. There should be a line that has a link to a Photoshop Elements download page.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4582
If you installed ACR before then you know the procedure. Just in case you don't, try this:
Here's what I do for ACR installs:
I navigate to the PSE/Plugins/file formats folder.
I rename the existing Camera Raw.8bi to Camera Raw.8bi.old
I download the ACR 5.5
Right-click on the zipped folder and select Extract All...
I right-click on and select copy for the Camera Raw.8bi file
I then right-click in an open area of the File Formats folder and select Paste.
I open PSE6 and drag a couple of NEF's to it. ACR opens and shows the NEFs ready for editing.
That's it. My understanding has always been that installing ACR updates is not your normal 'install' like with other programs. It's a copy/paste of one file.
Hope that works for you....
Regards,
dale

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless.

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless. iOS installed today November 3 and dialog box came up say device no longer supported.
It's an Apple SD card reader (purchased the same week in Syracuse,NY) and it worked fine yesterday after part one of a Day of the Dead shoot in central Mexico.
As a professional journalist I traveled with the iPad and a Nikon D80 and lenses and flash. My MacBook would be addded weight so this application (the iPad) fits the bill.
I was in Paris for a month in October and shot thousands of photos. Often did not have wireless and used the iPad as a photo safe to store the photos.
Back in the Paris apartment the Photostream worked great.
So what gives Apple...I upgrade my Ipad 1 for an Ipad 3 and now it's useless in this application and the new iOS. Was there any warning or information that this would happen? Or did you test the iOs on the iPad 4? Afterall the iPad 3 is, what 5 months old?
But, and a big BUT Apple, I can buy an iPad 4 and use the thunderbolt SD card reader. Is this how you become a world class company???
Our next Apple purchase is not going to be that...was going to be an Ipad mini for my wife to use on the road in her job. She travels giving anesthesia.
We are an Apple family....My first Apple was an Apple II and had a Newtown (that still works).
And we now have an iPhone, 2 MacBookPros, 2 Apple TVs.
My other computer is an old PC that works with my professional weather station and also interfaces with my ham radio. While I dislike the stability of Windows the system allows me to tinker and work with other devices.
How can Apple not recognize that folks do want to do thing the way they have been and also abandon DVD/CD drives from computers yet at the same time Apple will sell you its own DVD/CD drive.
I have always loved my early AppleII but had to abandon it for writing and editing (early photo editing and design was still a dream then) because most companies "did not support Apple," I was told by corporate IT people. So a love hate period of using PCs.
Now Apple does not support users but it will sell us the latest gadget. This is stupid marketing and wrong consumption by America.
I don't want to trust the Cloud for everything and want the ability to edit and stroe photos with ease and not always reply on wi-fi.
Maybe I should shell out $69 for tech support.

Hey wmhwilson,
first of all you are not addressing apple in these forums. We are all just users like you trying to help eachother out. I can almost guarantee they didn't pull the support for the card reader from ipad 3. As i have a nikon camera and d5000 and a card reader running on ipad 3 and i just did a import from the sd card after I read your comments. It could be a bug within your ipad. Try restarting the ipad, if you have everything back up to icloud do a full reset then restore from icloud.
Second, going off on a tangent about apple and their business practices, in support forums which are user based, really wont get you much help. We come here to help people like you and there are way to many folks who go out venting and we all heard it before and kinda getting bit tired off it.
Third, before doing proper diagnostics, rebooting, restoring ipad, using different SD card, try using usb connector directy to the camera, don't assume that apple pulled the plug on it. It could be a bug that slipped through testing however I highly doubt it since its working for me.
So try rebooting, restoring ipad from icloud (if you have back up), try inserting a different SD card. Since you are photographer you must have more then one. Try using the other connector that comes with camera kit.

Your trial has expired, I have a monthly subscription but photoshop is asking for a key, what gives?

I have a valid monthly subscription to photoshop/Lightroom.
I keep getting this message when launching photoshop cc. Lightroom works fine.
I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted.
I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu. It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key. I was NEVER given a license key so what gives?
What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
OS: Mac OSX 10.9.2
Please help......
Thanks
Ryan

There are no billing issues, I have checked it.
Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
Please let me know if it is asking for serial number when you are trying to activate the CC.
Do refer to: http://forums.adobe.com/message/6288501
In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Regards
Rajshree

I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?

I have spotty signal at my home, so some functions don't work until I leave the house. I noticed on the main screen, it says I have 54 emails, but when I open the app, I only have 4. I powered down and back up. No fix. What gives?

Im having this same problem an my phone is about 3 weeks old. I am not sure about the voice over part though...I have not yet figured out how to work the voice recognition part of the phone...I am such a newbie with this phone. I did the power off/on suggestion, several times. I tried leaving it off for 10 minutes. Tried to reset with the power on/off and home button pressed at the same time. Charged battery. Still makes no difference. You cannot scroll any direction. Have to double click to open apps. Have to double click letters when texting or emailing in order to get the letter in the text box. Can scroll through app choices, have to click on the line with the dots in it and move from page to page. Can't access the settings - > general - > accessibility - because it won't allow me to scroll down to "general".
Anyone help you with your fix yet?

Apple support keeps hanging up on me whenever I phone. What gives?

I can't get any help with my apple tv because support keeps hanging up on me when I phone.
How do I get flickr to find my user account on flicker so I can add it to my contact? Apple tv can't find it but safari can. What gives?

I tried entering my username and email but nothing worked. I could find my user account in safari by searching for people but apple tv had no such option. The only option I had in TV was to search and there was no selection to search for people.
Then Flickr suddenly decided to find my user account on TV (obviously a problem with the Flickr website that took ages for it to update my changes to make my account visible to public which I didn't know I had to do because it wasn't obvious). I'm still waiting for hotmail to receive 20 odd files I sent to it last night which haven't shown up yet.
I phoned support twice and each time they hung up on me. By the third time, (waiting on the phone for quite a while), finally TV was able to find my user account so I hung up on them for a change.
I also spent several hours trying to get help from our useless Shaw operator because they can't do anything to report problems with the phone connections. So I still don't know why I was hung up on by apple support although this has happened on other occassions and they never called back to find out why I was disconnnected.
Then lastnight I couldn't upload files to Flickr because the FotoFox plug in on Firefox kept crashing when trying to log in. More problems with Flickr??? I know I am over my limit on uploads to Flickr but I should at least be able to log in.
I was trying to upload my eye-fi card photos to the web so TV could run a screen saver of the new photos. This became a problem because the files were uploaded to mobile me and placed in a folder labelled with the date instead of not labelling the folder with a date (which I had selected). Then I discovered that TV's screen saver does not check for new files very often when running the screen saver which meant have to restart the screen saver so it would display all of the uploads to mobileme. So to make an already long day even longer... eye-fi support marked down a suggestion for future updates to have the option of saving the photos to the same folder on the web so I would be able to automatically have the screen saver select the newest photos. So TV needs to be checking the web more often for new files when running the screen saver in order for this all to work.

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

After upgrading to Lion Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

After upgrading to Lion, Image Capture does not work, even though it is intel software. Gives error 9931. What gives?

Ouch, if it is indeed damaged, then sadly you need to restore the whole danged huge OS!
Didn't used to be this way before Lion/10.7.
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS.

HT200197 NO audio using Apple TV for streaming materials, and YES audio for Mac stored ones; what gives?

NO audio using Apple TV for streaming materials, and YES audio for Mac stored ones; what gives?

Hello Cravate,
The following article provdies some useful troubleshooting that can help resolve audio issues with your Apple TV.
Apple TV (2nd and 3rd generation): Troubleshooting audio issues
http://support.apple.com/kb/TS5150
Cheers,
Allen

No help yet...what gives HP?

Similar Messages

Maybe you are looking for