No icons on dock

hi i have a new iMac and set up one user fine, then set up another user and this new user (now the administrator) has lost all the icons off the dock.  I've tried system pref>dock but nothing there. I've tried dragging the icons down, but they bounce back up.   The buttons are there, if you scroll over the name appears above, but this is not an easy way to have to keep scrolling so i want them back!!!
anyone know? thanks

And this happened directly after updating to 1.1.4? I haven't heard this happening before, but if you've successfully restored the iPhone, then your next step is a visit to the Apple store. Sorry not to be of more help.

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