No image of the computer Im trying to control/observe.

I have no image of the computer Im trying to control/observe.
After I click on control or observe a blank window pops-up. The computer I am trying to control is still running ARD 2.2.1 but I cant update it since I dont have a visual.
Any idea?
thanks

Cool. Thanks for the tip!
I was able to update the software but I am still having the same issue of not having a visual of the client computer.

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PhilipRoy wrote:
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retchemteach
Although I have seen your post of today in my Inbox Email Notifications, that post has not yet appears in this thread. It will probably will sooner or later. But, to keep things moving along....this is a copy of what I am seeing as your message of today in my Indox Email Notifications
Thank you for your patience in the time it is taking me to get back to you.
I am still trying to buy some DVD-RW discs and will hopefully do that in a
bit. Meanwhile, I have more info for you and some simple (I hope)
questions. If you want to insert your answers, that would be fine.
My camera (for stills and video) is set to the 4:3 ratio. It is capable of
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It seems to me that I want to set PE12 to the NTSC DV Standard you
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I do NOT know how to “size your photos so that each has a 4:3 aspect”,
unless you mean doing that in Photoshop Elements, which I know how to do
(*see below)
I had NOT considered that I would need to watch the preset for the
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file size to something my computer could handle without crashing. (That
was back in the good ol’ days when Adobe support would actually talk with
their customers and try to help them in the first month)
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these videos I’m making are travelogues and are for a fun way to view pics
and videos of a trip…nothing Earth shattering….and just a hobby to keep me
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I truly appreciate the time you take to help me (and others). I was even
tempted to try to install my old PE4 on my new computer just to be able to
enjoy my hobby again.
My reply to the above....
1. If you camera is giving you 4:3 photos and your Premiere Elements 12/12.1 is running on Windows 7, 8, or 8.1 64 bit, then leave
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Process Files form Folder
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Destination - browse to and select the empty computer desktop folder
Image Size
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            Type in Height = 750 (set unites for pixels)
File Size
           Check Mark Next to Convert Files To
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controls for Picture and Aspect Ratio? From what you have written so far, it looks like the answer is no. I am not sure how your TV DVD
player will handle 16:9.
Best do a mini test run
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A few photos sized for 1600 x 1200
In the Premiere Elements project, use the Safety Margins inner rectangle for text placement
Publish+Share/Disc/DVD disc with preset = NTSC_Widescreen_Dolby DVD.
See what that looks like on your TV DVD player.
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NTSC DV Widescreen which typically gives best possible results. Hints of things to come.
Please review and consider. Thanks for the follow ups.
ATR

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slyfox4 wrote:
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No image of the computer Im trying to control/observe.

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