No images on iTunes store?

Why is this happening? Also, is it possible to upload screenshots?

http://img190.imageshack.us/img190/989/itunesscreenshot.png
I'm not quite sure where I'm going with this experiment and question ... I'm sort of trying to find a way in to troubleshooting your issue though, and I'm hoping that this might give me more of a clue.
Right-click on one of those missing pictures in iTunes, and select "copy link".
Now paste the link into the address bar of a *web browser* window. Now hit enter.
Does the web page that comes up look ... "right"? or is it full of missing images too?
(What I'm thinking is that those pictures in your iTunes Store are all placeholders for web links ... so if something is going wrong with the way the web links render on your PC, something also might go wrong with those placeholders, and your itunes looks ... like your one looks. So I'm trying to see if your web browser is doing any better at rendering the weblinks. Sorry, I know that that isn't an especially clear explanation of what I'm up to ...)

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No artwork/images in iTunes Store, just text

Just upgraded to 9.2, everything seems to be going OK except that there is no artwork in the iTunes store.
All the images have a "?" displayed and only text is visible.
Any ideas? (My album artwork works just fine, my ipod touch syncs fine too).
Thanks.

Excellent news.
Don't beat youreslf up too much about not finding the solution via searching. The OpenDNS thing is fairly rare as these things go, and references to it tend to get swamped by references to a few other issues with iTunes 9.x versions that can stop images in the Store from displaying properly. Give yourself a pat on the back instead for describing your issue really well, which allowed me to think of the OpenDNS thing straight off.

Unable to see images in iTunes Store

Everything seems to be working fine except for the images. The only thing I see are grey boxes.
I have no idea what caused this problem and I don't know how to fix it. Any ideas?
SAMSUNG R540

Hi, aasia_.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend going through for this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Cheers,
Jason H.

Images in Itunes store won't display

I've downloaded all upgrades onto my laptop. When I open the store, the images don't display (a broken chain does instead). I've restarted. How do I get the images to show back up?

This article has some tips
http://support.apple.com/kb/ts1368
(particularly under Troubleshooting on a Mac)
If that does not help... As a test, to narrow down the cause, you may want to create a new user account in System Preferences Users & Groups pane. It can be Standard or Admin. Log out and log in to the new user account (do not use Fast User Switching).
Try running iTunes from the new user account, and accessing the iTunes Store.
If the problem does NOT occur in the new account, the cause is likely to be something in your primary user account. For example, it could be user preferences settings, or something related to your iTunes library, or a background process that runs in your account that is interfering somehow.
If the same problem does occur in the new account, the cause is likely to be related to the overall OS, the iTunes application, or maybe network settings that block access to the iTunes Store.
Either way, you'll be able better focus additional troubleshooting.

ITunes store acting bizarre

Hi, when I click on iTunes store now it takes about 5 minutes to open and when it does most of the images within iTunes store are just little question marks where the images can't be displayed.
My app store on my iPhone 4 also takes 5 minutes to load and I cannot see any images there either or download updates.
Even when I went on an Apple webpage for iTunes support it couldn't load! And my internet is working fine apart from all this.
I'm running latest iTunes and yesterday got the Safari update.
Anyone got any advice on this?? Thanks

When I updated to 10.6.5 my Internet connection started acting strange. At times the only solution was a reboot.
I have updated my Safari today and so far no issues - fingers xx.
MJ

Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.

Why isn't my iTunes store loading properly? It lists everything in text without images, and I can't seem to access the store when I try to search for music or movies etc.

1) The best way to relocate the iTunes library folder is to move the entire iTunes folder with all subfolders to the new path, then press and hold down shift as start iTunes and keep holding until prompted to choose a library, then browse to the relocated folder and open the file iTunes Library.itl inside it.
If you've done something different then provide some more details about what is where and I should be able to help.
2) Purchases on the device should automatically transfer to a Purchased on <DeviceName> playlist, but it my depend a bit on whether automatic iCloud downloads are enabled. If there is a cloudy link then the transfer might not happen. You can use File > Devices > Transfer Purchases. In iTunes you should also check out iTunes Store > Quick Links > Purchased > Music > Not on this computer.
3) Backup the device, then immediately restore it. In some cases you need to add a restore as new device into that equation. Obbviously not to be attempted until you're sure all your media is in your library. See Recover your iTunes library from your iPod or iOS device should it be needed.
4) I believe there is complimentary 1 incident 90-day support with hardware purchases, but no free software support for iTunes itself. AppleCare gets you a different level of support.
tt2

Snow Leopard (10.6.8) Web Browser, App Store, iTunes Store image won't finish loading.

Hello,
I've recently upgraded from Leopard to Snow Leopard by clean installing. Once I upgraded to Snow Leopard (10.6.3) everything seemed to work perfectly except for the new keyboard that I purchased (requires upgrade to 10.6.8). So as I upgraded to 10.6.8 by "Software Update…".
Once the update was completed and the machine restarted I've noticed when I opened opened couple of common sites in Safari (such as: Flickr, YouTube, and Amazon) and some of the images won't finish loading with a "?" in the middle where the image would be and browser assumes that the site was done loading. First I thought this was a refresh problem so I hit refresh on the browser but nothing really happened. I thought this was strange so I decided to download Google Chrome and Firefox to try it out as well. Same situation as well… Then I opened the App Store and iTunes Store and the same things happened there as well. I'm assuming that all these images exists online so anything that access the web to load images will just crap out. One odd thing is that this problem don't seem to happen on any of the sites on Apple when I view it in the web browsers.
I couldn't figure out the reason so I decided to reinstall Snow Leopard (10.6.3) again by cleaning out the hard drives as before. Once it finished installing I opened up iTunes Store and Safari and the images loads fine. So went ahead (crossing my fingers) to "Software Updates…" to 10.6.8 and the the problem happened again.
I naively went ahead and tried to clean installing it again, thinking "Third time is the charm!" But same situation once I upgrade to 10.6.8. After the third time I let the browser sit there after it didn't load those images. I waited about five minutes and hit refresh and the images loaded. This happened the same with App Store and iTunes Store images as well. This is very odd because my interment connection hasn't been a changed before I upgraded to 10.6.8. Seems like browsers just cuts off the loading time of the whatever that's lagging instead on that site.
Is there a solution in the preferences for this or is this some kind of a bug that I'm having with my OS disc or network card? I don't think this has nothing to do with my modem or my interment service because it was working fine before I upgraded to 10.6.8.

I get that same problem too-you could try checking your network settings, release and renew your IP address, see if that helps. There is a tweaking menu you can get in Firefox that can help somewhat (google Firefox tweaks) but you'd have to raise the hood in FF and tinker a bit, but it does help. How much RAM do you have on your Mac Pro?, also update your Java and shockwave
sorry I can't be of more help
Jon B

Error 501; iTunes store shows no images-only underlined links/question mark

When I open iTunes store, the images show only as boxes with question marks and the text shows as an underlined blue link. When I click on anything I get a Error 501 message. My iTunes library and connection with iPod are unaffected.
I have tried to uninstall iTunes and Quicktime. I have tried uninstalling everything related to Apple/iTunes (including Bonjour) and reinstalling Quicktime by itself (was successful). Everytime I reinstall iTunes, the store appears the same way and is inaccessible. Please help!!

I have the same problem with our system. I contacted the Apple Help Department and they tried to help me via email (same fixes, uninstall, reinstall - same problem), but the problem persists. I can't preview the songs either and would like Apple to step up and help us all out!

Podcast image not popping up in itunes store / itunes program

hi people,
question:
i've made a podcast but the image is not popping up in the itunes store and the itunes program. the podcast was approved 2 days ago though. also the 'author' is not showing.
this is the feed:
http://www.scientific.nl/rss/mav-podcast.rss
and this is the itunes link:
http://itunes.apple.com/nl/podcast/mav-scientific-records-scientific/id415350042
i've read some other threads about this topic, but i don't seem to be able to solve it. i read that the <itunes:image> tag needs to be included. when i do that though, then itunes will not accept my feed at all. i get this little 'i' sign when i check the feed in the itunes program.
it looks like whenever i put a <itunes:something..> in my .rss file, then it won't accept the feed at all.
i've now inserted a normal <image> tag in there. itunes then does accept the feed, but the image doesn't show.
also i've made the image 600x600 now. it was smaller before so i thought maybe that would be the problem. tried .jpg and tried .png .. both not succesful.
anyone got any idea?
greets
mischa

Instead of 'image href' your tag should start 'itunes:image href'
But the reason that's not working is that you don't have the declaration at the top of your feed. The first two lines must read:
<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" version="2.0">
Without this no 'itunes' tags will work.
You may find this page helpful:
http://homepage.mac.com/rfwilmut/notes/podcast.html

Main image not in itunes store?

Hello,
This is my 1st post, so thank you for your help. When you download my podcasts, the images that show up in the itunes > podcast downloaded to my computer are correct. The only problem I am having is this: The main image in the itunes store has stayed the generic place holder image that itunes gives you. Where is my image? Its been 3 weeks. Am I messing this up? I use blogcast from GoDaddy.
Here is the feed: feed://3nonjoggershosting.com/podcasts-only/rss2.aspx
Thanks everyone!

Good luck. I've had a similar problem for a while now and there's NO DOCUMENTATION or an easy fix. I produce my podcasts in Garageband, insert images and titles everywhere, import into iWeb and then when it posts to iTunes there's 1) no image, and 2) the author isn't me but some guy named "Unknown."

ITunes Store image links do not display - previews & purchases do not work

PLEASE HELP!
Below are the images of what I am seeing.
And I promise you I have really made an effort to research and try to resolve this without success. I have even run iTunes on a completely seperate computer and a different login (both OS user login and iTunes store login) and have the exact same issue.
I have reinstalled with a reboot (several attempts), performed a winsock reset, followed procedures in TS4123 for LSP conflicts, I have cleared my cache, I have checked for Firewall issues, I have restarted my cable modem, I have copied iTunes store links to a browser to check that images are displaying - nothing resolves this problem.
Email support has only recommended what is already posted in communities forum and on the knowledge base.
I have seen that in past there have been posts related to this specific issue but were not answered (for what I found). It seems that unless you are having a complete white screen when accessing the iTunes store that there is no solution for a problem like mine??
Also only "Ping" will display all images for image links.
Thanks in advance for any help / feedback!
and
* .... I should reiterate that I can not make any purchases, save to wish list, watch or listen to previews.

Update:
Still trying to resolve this problem (been working on it for the better part of 2 days now)
KB - TS1379 ( http://support.apple.com/kb/TS1379 ) Also does not resolve this issue...
Still need help please.

TS1702 itunes store images wont load and can't purchase or update anything

Just wondering if anyone is or has had the same problem. I can access the itunes store and it partially loads but no images load. I can do a search in the store and it will find what I look for in text but no images. It will let me click on "purchase" or on the App store "update" but it will not respond. Any suggestions on how to fix this would be great.

I contacted Apple care about this problem...and ended up having to re download itunes and install it again over top of the original itunes. Once this was done everything was back to normal.

How to solve the image display problem in the iTunes Store

Hi guys!
I just want to give a work-around for all of you having the image display problem in the iTunes Store. In my case only the square images in the slider sections won't load:
I had this in my last W7-installation and got it again in W8 after the first few weeks.
There are a lot of reports about this problem out there and adhoc solutions like 'clear the cache' or 'reinstall and drink ice tea' that do not work. It is obviously a file request error. It is all about finding out which server addresses get blocked by your computer.
Solution: Go to your firewall and your Anti-virus-program. There must be a whitelist option. In Kaspersky, check the web-options, the banner-options and the firewall-options, because the all have whitelists. The following addresses have to be whitelisted:
*.apple
*.mzstatic.apple.com.akadns.net
*.mzstatic.com.edgesuite.net
*.da1.akamai.net
*.itunes.apple.com
se.itunes.apple.com
upp.itunes.apple.com
ax.init.itunes.apple.com
xp.apple.com
*.mzstatic.com
client-api.itunes.apple.com
www.apple.com.edgekey.net
www.isg-apple.com.akadns.net
Press Ctrl + R in the iTunes Shop then and browse throught the music sections. All images should be displayed correctly now.
If not, there might be more Apple servers involved in your case. You can find them by running a DNS sniffing tool like the DNS query sniffer by Nirsoft or Wireshark.

Phone restarting randomly could be loose battery. Tighten by putting a small strip of electrical tape on the back edge.
THE BITTERNESS OF POOR QUALITY, LINGERS LONG AFTER THE CHEAPNESS OF PRICE, IS SOON FORGOTTEN.

How do I put an image on my podcast in the itunes store?

How do I put an image on my podcast in the itunes store?

The image which appears in the Store page is referenced in the 'itunes:image' tag in the feed. As you are probably using a program or an online service to create your podcast, rather than hand-writing the feed, you will need to look in their Help to find out where you input the image or the reference to it.

Images not visible on iTunes Store Home and Error 8012 while downloading

Almost three weeks ago I started to have problems with the iTunes Store as it does not shows the images on the screen, it just shows you images of a broken chain. In addition, I bought two songs and at the moment they start to download an Error 8012 appears.
What can I do?

I'm having the same problem with a song that I purchased on itunes also. The error says that the system can't find the album artwork and to retry using the itunes store. Many "retrys" later and it still won't download either the song nor the album art. I'm not worried about the art but I do need the song for a project. Anyone know what the mysterious 8012 error is? It's NOT a PC or mac problem because I've tried download from both machines and neither can download this song and both get the same error with the same advice.

No images on iTunes store?

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