No incoming e-mails for 2 iPhones on same e-mail account

Problem with the iPhone Mail app that began a few days ago and similar to the recent Yahoo mail problems: One of 3 related CenturyLink e-mail accounts on 2 iPhones and an iPad will not receive incoming mail more recently than February 1st. The 2 other accounts work fine as they have for years. I have done everything suggested in the Forum short of erasing the phone: deleted the non-working account and reinstalled many times, restarted and restored the phone, changed the server and SSL settings, restored from an iTunes backup a month ago, opened the mail account on Safari (which works fine), updated to the new iOS 8.2, spoke with 2 tiers of CenturyLink Tech Support who graciously gave me an hour of their time. The iPad seems to work now after logging into the e-mail account on Safari then adding the account back on Mail, but that approach doesn't seem to fix the phones. They suggested deleting the Mail app and restoring it but felt it was a risky since it might screw up the other accounts. Besides I don't know how to delete and restore the Apple native apps without restoring the whole phone to new condition. Also the Feb 1 date advances 1 day per day as if it can't sync more recently than 38 days. Any more thoughts please? Thanks!

Mail server settings
Incoming mail server (POP3): incoming.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): outgoing.verizon.net
Outgoing Server Port Numbers: 465 Why is this important?
Your Verizon Online user name
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.

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Hi BobTheFisherman,
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Is there any way to echo the junk mail rules from my Laptop to my Iphone.
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Cant Send Mail & keep getting the same E Mail over & over

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i keep getting the same e mail over & over again everytime mail refreshes to recieve mail i get another one
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Mail for Exchange no new E-mail no Sync

I use an E71, N97 and N85 to connect to an Exchange 2007 server.
All works fine when there is new mail but when there is no new e-mail on the exchange server Mail for Exchange gives a Connection Error, try later.?? and doesn't sync my calendar (the second task).
Please help.

Hello,
I'm having the same problem with Nokia E50 and Exchange 2007.
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Stefan
Message Edited by s_t_s on 16-Oct-2009 06:29 AM

N97-Mail for Exchange - MfE - Windows Live Mail - ...

I would mostly appreciate if somebody could provide me some help and tips on the above mentionned subjects.
I've got a N97-1, I installed MfE and the latest update 3.00 (79) and installed all the upgrades from Nokia (on Nokia website)
I'm working with Windows Live Mail for my mails (with several mail adresses, but the one synchronized is the hotmail (.fr) one) as well on my computer (in case I upgraded too my version of WLM) and via internet.
I'm using my N97 for business purposes and really need to be able to work with mails, calendar and contacts
I'm facing the following problems :
- the synchronization of contacts failed (I tried at least 30 times, including by erasing all my contacts on the phone) ==> the first sync lasts a few minutes and randomly 3 to 5 contacts are synchronized on the phone and then stops and the following syncs failed with the message Error System, try later. The contacts created on the phone are properly duplicated in WLM, but the ones created in WLM are not synchronized and do not appera on the phone (I saw 2 or 3 questions on that subject but without any answers)
==> I removed the contacts from the sync but it was only to have the opportunity to get my mail, please let me know what I have to do to get my contacts on my phone
- as I know the tasks sync was not functionning (it is ok for me I can manage with memo events), I only requested calendar and e-mail sync but the synchronization is frequently (and apparently randomly?) failing with the message Error System, try later : it happens as well when I'm connected via my office internet provider as when I'm connected via EDGE or 3G+. The only solution to have the synchronization functionning is to make a "full resync" and in the worst cases (the "re sync" synchronizes but the following sync is again in error), I have to remove the battery of the phone.
==>since nothing informs of the error, I'm steadily checking the Mfe entries to be sure I received all my mails!!! quite time consuming!!!
==> of course the resync is a nightmare because I have to check all the appointments I created directly on the phone, write them on a paper, resync and then recreate the appointments directly in WLM
==> when I resync, only 1 sent message is placed in the Sent file (le most recent)
NOTA : I removed the option "email notification" to have my email sync functionning (no need for me of this option, it is only information)
==> please let me know what I have to do to have my sync working properly
Additional information concerning the Syncparameters (sorry the translation from french to english may be inappropriate...!!)
Connexion
Exchange Server : m.hotmail.com
Secured connexion : Yes
Acces point : internet
Sync while itinerance : yes, always
Use default port : yes
Sync schedule
Sync sched full hours : always
Sync sched low hours : manually
hours From 8:00 AM
hours To 20:00
Days Mo, Tu, We, Th, Fr
In case of conflict : the server
Calendar
Sync : yes
Back sync : all the entries
Initial sync : Suppress entries on phone
Tasks (No/no/to be defined)
Contacts No / to be defined (when I first tried to sync contacts, I switched to yes, of course)
Email
Sync : yes
Address [email protected]
Pop up new message : no
Signature : no
Signature : nothing
Send the message : immediatly
Back sync : 1 week
Just another point : I checked the Mfe logs for error system messages : Exception during ping seems to be THE typical message
I went through various blogs and discussions (in France, UK, US,...), I checked all the available upgrades (and browse all the files describing the benefits of the releases) and installed everything. I tried many many things to have my sync working properly and my contacts sync on my phone : but really I cannot find solutions. HEEEELP !
Thanks in advance for your response

Thank you for yor very quick answer and your tips. Unfortunately it won't solve my problems :
- emoze is excellent but the free version is only used for push mail (not calendar and contacts)
- profimail by lonelycat as well (and is not free)
Thank you anyway
To complete the subject, the admin logs of the afternoon
28/09/2010 14:48:26 PeakTime active
28/09/2010 14:48:26 Setting OFFLINE Status to False
28/09/2010 14:48:26 Setting DISK FULL status to False
28/09/2010 14:48:33 PING Command Requested
28/09/2010 14:48:33 Delay the connection to server.
28/09/2010 14:48:42 PeakTime active
28/09/2010 14:48:42 PeakTime active
28/09/2010 14:48:48 Setting ROAMING status to False
28/09/2010 14:48:51 start E-mail sync
28/09/2010 14:48:53 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:53 server->client adds=1 changes=0 deletes=0 fails=0
28/09/2010 14:48:53 end Email sync
28/09/2010 14:48:53 start Sent sync
28/09/2010 14:48:54 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:54 server->client adds=1 changes=0 deletes=0 fails=0
28/09/2010 14:48:54 end User sync
28/09/2010 14:48:55 start Calendr. sync
28/09/2010 14:48:56 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:56 server->client adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:48:56 end Calendar sync
28/09/2010 14:48:56 Starting a New Ping
28/09/2010 14:51:56 PeakTime active
28/09/2010 14:51:56 PeakTime active
28/09/2010 14:52:22 Heartbeat expired. Re-issuing ping.
28/09/2010 14:52:22 New heartbeat = 6.
28/09/2010 14:52:22 Starting a New Ping
28/09/2010 14:52:22 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 14:52:23 Starting a New Ping
28/09/2010 14:52:24 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 14:52:24 start Calendr. sync
28/09/2010 14:52:24 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:52:24 server->client adds=0 changes=0 deletes=0 fails=0
28/09/2010 14:52:24 end Calendar sync
28/09/2010 14:52:24 Starting a New Ping
28/09/2010 14:57:22 Heartbeat expired. Re-issuing ping.
28/09/2010 14:57:22 New heartbeat = 8.
28/09/2010 14:57:22 start Email sync
28/09/2010 14:57:22 Nothing to sync
28/09/2010 14:57:22 end Email sync
28/09/2010 14:57:22 start User sync
28/09/2010 14:57:22 Nothing to sync
28/09/2010 14:57:22 end User sync
28/09/2010 14:57:22 start Calendar sync
28/09/2010 14:57:22 Nothing to sync
28/09/2010 14:57:22 end Calendar sync
28/09/2010 14:57:22 Starting a New Ping
28/09/2010 14:57:23 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 14:57:23 Starting a New Ping
28/09/2010 15:02:25 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 15:02:25 start E-mail sync
28/09/2010 15:02:29 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 15:02:29 server->client adds=1 changes=0 deletes=0 fails=0
28/09/2010 15:02:29 end Email sync
28/09/2010 15:02:29 Starting a New Ping
28/09/2010 15:02:44 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 15:02:44 start E-mail sync
28/09/2010 15:02:46 client->server adds=0 changes=0 deletes=0 fails=0
28/09/2010 15:02:46 server->client adds=0 changes=1 deletes=0 fails=0
28/09/2010 15:02:46 end Email sync
28/09/2010 15:02:47 Starting a New Ping
28/09/2010 15:04:07 Server indicates that collection sync is required. After sync restart ping.
28/09/2010 15:04:07 start E-mail sync
28/09/2010 15:04:07 Status from server indicates item was also modified on server
28/09/2010 15:04:07 server failed to change item, server ID=a2e29162-cb00-11df-a041-002264c1d380
28/09/2010 15:04:08 client->server adds=0 changes=0 deletes=0 fails=1
28/09/2010 15:04:08 server->client adds=0 changes=1 deletes=0 fails=0
28/09/2010 15:04:08 end Email sync
28/09/2010 15:04:08 Starting a New Ping
28/09/2010 15:10:22 Heartbeat expired. Re-issuing ping.
28/09/2010 15:10:22 New heartbeat = 10.
28/09/2010 15:10:22 start Email sync
28/09/2010 15:10:22 Nothing to sync
28/09/2010 15:10:22 end Email sync
28/09/2010 15:10:22 start User sync
28/09/2010 15:10:22 Nothing to sync
28/09/2010 15:10:22 end User sync
28/09/2010 15:10:22 start Calendar sync
28/09/2010 15:10:22 Nothing to sync
28/09/2010 15:10:22 end Calendar sync
28/09/2010 15:10:22 Starting a New Ping
28/09/2010 15:10:24 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:10:24 Starting a New Ping
28/09/2010 15:17:04 PeakTime active
28/09/2010 15:20:20 Heartbeat expired. Re-issuing ping.
28/09/2010 15:20:20 New heartbeat = 12.
28/09/2010 15:20:20 start Email sync
28/09/2010 15:20:20 Nothing to sync
28/09/2010 15:20:20 end Email sync
28/09/2010 15:20:20 start User sync
28/09/2010 15:20:20 Nothing to sync
28/09/2010 15:20:20 end User sync
28/09/2010 15:20:20 start Calendar sync
28/09/2010 15:20:20 Nothing to sync
28/09/2010 15:20:20 end Calendar sync
28/09/2010 15:20:20 Starting a New Ping
28/09/2010 15:20:22 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:20:22 Starting a New Ping
28/09/2010 15:32:53 Exception during Ping.
28/09/2010 15:32:53 New heartbeat = 10.
28/09/2010 15:32:53 HTTP Server Error 408 : Request Timeout
28/09/2010 15:32:53 Starting a New Ping
28/09/2010 15:32:56 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:32:56 start Email sync
28/09/2010 15:32:56 Nothing to sync
28/09/2010 15:32:56 end Email sync
28/09/2010 15:32:56 start User sync
28/09/2010 15:32:56 Nothing to sync
28/09/2010 15:32:56 end User sync
28/09/2010 15:32:56 start Calendar sync
28/09/2010 15:32:56 Nothing to sync
28/09/2010 15:32:56 end Calendar sync
28/09/2010 15:32:56 Starting a New Ping
28/09/2010 15:38:05 PeakTime active
28/09/2010 15:38:05 PeakTime active
28/09/2010 15:40:29 PeakTime active
28/09/2010 15:40:29 PeakTime active
28/09/2010 15:42:05 Heartbeat expired. Re-issuing ping.
28/09/2010 15:42:05 New heartbeat = 10.
28/09/2010 15:42:05 start Email sync
28/09/2010 15:42:05 Nothing to sync
28/09/2010 15:42:05 end Email sync
28/09/2010 15:42:05 start User sync
28/09/2010 15:42:05 Nothing to sync
28/09/2010 15:42:05 end User sync
28/09/2010 15:42:05 start Calendar sync
28/09/2010 15:42:05 Nothing to sync
28/09/2010 15:42:05 end Calendar sync
28/09/2010 15:42:07 Starting a New Ping
28/09/2010 15:47:04 PeakTime active
28/09/2010 15:52:08 PeakTime active
28/09/2010 15:52:08 PeakTime active
28/09/2010 15:52:38 Exception during Ping.
28/09/2010 15:52:38 New heartbeat = 8.
28/09/2010 15:52:38 HTTP Server Error 408 : Request Timeout
28/09/2010 15:52:38 Starting a New Ping
28/09/2010 15:52:49 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:52:49 start Email sync
28/09/2010 15:52:49 Nothing to sync
28/09/2010 15:52:49 end Email sync
28/09/2010 15:52:49 start User sync
28/09/2010 15:52:49 Nothing to sync
28/09/2010 15:52:49 end User sync
28/09/2010 15:52:49 start Calendar sync
28/09/2010 15:52:49 Nothing to sync
28/09/2010 15:52:49 end Calendar sync
28/09/2010 15:52:49 Starting a New Ping
28/09/2010 15:55:57 PeakTime active
28/09/2010 15:55:57 PeakTime active
28/09/2010 15:58:56 PeakTime active
28/09/2010 15:58:56 PeakTime active
28/09/2010 15:59:53 Heartbeat expired. Re-issuing ping.
28/09/2010 15:59:53 New heartbeat = 10.
28/09/2010 15:59:53 start Email sync
28/09/2010 15:59:53 Nothing to sync
28/09/2010 15:59:53 end Email sync
28/09/2010 15:59:53 start User sync
28/09/2010 15:59:53 Nothing to sync
28/09/2010 15:59:53 end User sync
28/09/2010 15:59:53 start Calendar sync
28/09/2010 15:59:53 Nothing to sync
28/09/2010 15:59:53 end Calendar sync
28/09/2010 15:59:54 Starting a New Ping
28/09/2010 15:59:55 Server indicated heartbeat failed, but next attempt should succeed
28/09/2010 15:59:55 Starting a New Ping
28/09/2010 16:01:47 PeakTime active
28/09/2010 16:01:47 PeakTime active
28/09/2010 16:05:51 PeakTime active
28/09/2010 16:05:51 PeakTime active
28/09/2010 16:08:12 PeakTime active
28/09/2010 16:08:12 PeakTime active
28/09/2010 16:09:28 PeakTime active
28/09/2010 16:09:28 PeakTime active
28/09/2010 16:10:01 New IAP=2 is available
28/09/2010 16:10:04 ALR switch to a new access point
28/09/2010 16:10:05 Error occurred during Ping.
28/09/2010 16:10:05 Exception during Ping.
28/09/2010 16:10:05 New heartbeat = 8.
28/09/2010 16:10:05 Mail For Exchange Error -15047
28/09/2010 16:10:05 Set SimulateAlwaysOn mode : 0
28/09/2010 16:10:07 PING Command Requested
28/09/2010 16:10:07 Setting ROAMING status to False
28/09/2010 16:10:10 Error occurred during Ping.
28/09/2010 16:10:10 Exception during Ping.
28/09/2010 16:13:33 PING Command Requested
28/09/2010 16:13:39 Error occurred during Ping.
28/09/2010 16:13:39 Exception during Ping.
28/09/2010 16:17:04 PeakTime active
28/09/2010 16:18:31 PING Command Requested
28/09/2010 16:18:38 Error occurred during Ping.
28/09/2010 16:18:39 Exception during Ping.
28/09/2010 16:23:30 PING Command Requested
28/09/2010 16:23:37 Error occurred during Ping.
28/09/2010 16:23:37 Exception during Ping.
28/09/2010 16:28:30 PING Command Requested
28/09/2010 16:28:37 Error occurred during Ping.
28/09/2010 16:28:37 Exception during Ping.
28/09/2010 16:33:30 PING Command Requested
28/09/2010 16:33:38 Error occurred during Ping.
28/09/2010 16:33:38 Exception during Ping.
28/09/2010 16:38:30 PING Command Requested
28/09/2010 16:38:36 Error occurred during Ping.
28/09/2010 16:38:36 Exception during Ping.
28/09/2010 16:43:30 PING Command Requested
28/09/2010 16:43:36 Error occurred during Ping.
28/09/2010 16:43:36 Exception during Ping.
28/09/2010 16:48:30 PING Command Requested
28/09/2010 16:48:36 Error occurred during Ping.
28/09/2010 16:48:37 Exception during Ping.
28/09/2010 16:53:30 PING Command Requested
28/09/2010 16:53:36 Error occurred during Ping.
28/09/2010 16:53:36 Exception during Ping.
28/09/2010 16:58:30 PING Command Requested
28/09/2010 16:58:35 Error occurred during Ping.
28/09/2010 16:58:35 Exception during Ping.
28/09/2010 17:03:30 PING Command Requested
28/09/2010 17:03:38 Error occurred during Ping.
28/09/2010 17:03:38 Exception during Ping.
28/09/2010 17:08:30 PING Command Requested
28/09/2010 17:08:35 Error occurred during Ping.
28/09/2010 17:08:35 Exception during Ping.
28/09/2010 17:13:30 PING Command Requested
28/09/2010 17:13:36 Error occurred during Ping.
28/09/2010 17:13:36 Exception during Ping.
28/09/2010 17:18:30 PING Command Requested
28/09/2010 17:18:37 Error occurred during Ping.
28/09/2010 17:18:37 Exception during Ping.
28/09/2010 17:23:30 PING Command Requested
28/09/2010 17:23:35 Error occurred during Ping.
28/09/2010 17:23:35 Exception during Ping.
28/09/2010 17:28:30 PING Command Requested
28/09/2010 17:28:36 Error occurred during Ping.
28/09/2010 17:28:36 Exception during Ping.
28/09/2010 17:31:18 PeakTime active
28/09/2010 17:31:18 PeakTime active
28/09/2010 17:33:24 PeakTime active
28/09/2010 17:33:25 PeakTime active
28/09/2010 17:33:38 PING Command Requested
28/09/2010 17:33:45 Error occurred during Ping.
28/09/2010 17:33:45 Exception during Ping.
28/09/2010 17:35:36 PeakTime active
28/09/2010 17:35:36 PeakTime active
28/09/2010 17:35:53 PeakTime active
28/09/2010 17:35:53 PeakTime active
28/09/2010 17:38:35 PING Command Requested
28/09/2010 17:38:41 Error occurred during Ping.
28/09/2010 17:38:41 Exception during Ping.
28/09/2010 17:43:35 PING Command Requested
28/09/2010 17:43:40 Error occurred during Ping.
28/09/2010 17:43:40 Exception during Ping.
28/09/2010 17:46:13 PeakTime active
28/09/2010 17:46:14 PeakTime active
28/09/2010 17:46:20 PeakTime active
28/09/2010 17:46:20 PeakTime active
28/09/2010 17:47:05 PeakTime active
28/09/2010 17:48:33 PING Command Requested
28/09/2010 17:48:57 Error occurred during Ping.
28/09/2010 17:48:57 Exception during Ping.
28/09/2010 17:48:57 120 Returned when no data found for GetByName
28/09/2010 17:53:33 PING Command Requested
28/09/2010 17:53:39 Error occurred during Ping.
28/09/2010 17:53:39 Exception during Ping.
28/09/2010 17:58:33 PING Command Requested
28/09/2010 17:58:33 Error occurred during Ping.
28/09/2010 17:58:33 Exception during Ping.
28/09/2010 17:58:33 Mail For Exchange Error -15032
28/09/2010 17:58:34 Error Occurred During Connecting
28/09/2010 17:58:34 PING Command Requested
28/09/2010 17:58:34 Error occurred during Ping.
28/09/2010 17:58:34 Exception during Ping.
28/09/2010 17:58:34 Mail For Exchange Error -15032
28/09/2010 17:58:34 Error Occurred During Connecting
28/09/2010 17:58:35 PING Command Requested
28/09/2010 17:58:35 Error occurred during Ping.
28/09/2010 17:58:35 Exception during Ping.
28/09/2010 17:58:35 Mail For Exchange Error -15032
28/09/2010 17:58:35 Error Occurred During Connecting
28/09/2010 17:58:35 PING Command Requested
28/09/2010 17:58:36 Error occurred during Ping.
28/09/2010 17:58:36 Exception during Ping.
28/09/2010 17:58:36 Mail For Exchange Error -15032
28/09/2010 17:58:36 Error Occurred During Connecting
28/09/2010 18:03:34 PING Command Requested
28/09/2010 18:03:38 Setting ROAMING status to False
28/09/2010 18:03:42 Error occurred during Ping.
28/09/2010 18:03:42 Exception during Ping.
28/09/2010 18:06:51 PeakTime active
28/09/2010 18:06:51 PeakTime active
28/09/2010 18:08:35 PING Command Requested
28/09/2010 18:08:39 Error occurred during Ping.
28/09/2010 18:08:39 Exception during Ping.
NOTE : if I synchronize manually only mails (by being in Mfe) the sync works.
Thanks in advance for help!!

Mail for Exchange, Hotmail and Push Mail

Hi
I have set up a mail for exchange account on my Nokia E72. I am using hotmail as my mail provider. Everything works pretty fine. My mails and contacts get synchronzized with the phone.
Now, i want to use push mail to instantly receive mails. I am not able to get this feature running. In the options for the synchronization i've selecte under peak days every day of the week. Peak time i from 6:00-22:00 and sync plan is always active.
When i am sending an email to my hotmail account (within peak time) i don't get a push mail, not even after lots of minutes or hours. I have to go in my mailbox and manually press "send and receive" to get my new mails.
How can i get push mail on my E72 for my hotmail account? Many thanks in advance.
regards,
MrGonzo

seems like there are no Exchange server administrators in the forum, retro... sorry. I would love to help, though, but I'm just another MfE user.

N8 Mail for Exchange (can not send mails)

Hi guys,
I just got my new Nokia N8. I already setup Mail for Exchange via IMAP to sync the mails, contacts and the calendar of my private mailbox.
Everything runs alright. But I can not send mails via Mail for Exchange. If I push on "New Mail" the program say the command can not be executed and breaks down.
Does someone know how to fix that problem?
Thanks from Liechtenstein.
Phil

Hi,
I also had problems with unable to send emails.
I was getting error messages in the Mail for Exchange (MfE) log files such as
Setting DISK FULL status to false
Error occurred during sending mail. Setting status to waiting for reconnect
HTTP failure while sending messages.
I figured out a work around. The problem seemed to be with the certificate.
I ended up deleting the certificate and then only selecting "Accept this time only" which made everything work.
I am using a Nokia 5800.
To delete a certificate goto
Setting > Phone > Phone mgmt > Security > Certificate Management > Trusted site certificates
find the offending certificate and delete it.
The next time I tried to synchronize my emails with Mail for Exchange, I was asked to select whether to accept the certificate... press the option button.
Then select "accept this time only".
After doing that, the emails in the outbox were sent properly.
I have to figure out how to get this to work permanently, but for the moment it was a quick fix.
[I hope this helps. I tried to be as descriptive as possible and write with correct spelling so that search engines will collect it.]

No incoming e-mails for 2 iPhones on same e-mail account

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