No incoming video and audio for new Jabber video account

We have registered a couple of jabber video account, but they all have the same issue, couldn't successfuly establish a call.
However, it seems working fine for old jabber video account.
Anyone can help?                  

I have no incoming video for my Jabber account. I was doing some testing for one of my customers who had this issue. Here is what I found. I have a EX90 registered to VCS on a corporate network. I have my Jabber Express client I downloaded and installed. When I call to or from either I don't receive video on Jabber Express but I get audio from the EX90. I get Audio and video on the EX90 from Jabber. What I found when I was troubleshooting is that if you leave the call up for 30 seconds I finally start recieving video on Jabber from the EX90. After testing a few calls this happened every time. I then checked the call settings on both sides during the call. Both endpoints are experiencing 50% or so packet loss until the video started being sent to Jabber and then the packet loss dropped to 0. So I would assume there is something wrong on the Jabber Express end that is causing a 30 second or so delay when the video is being sent through the proxy. Has anyone else had this exact issue?

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