No Index in the Chm file

Hi All:
     I'm working with RH8 to make a chm file.
     After i generate the chm file, there is no "Index" showing in the book, although i check the tab already in the "Window Properties" -> Tri-pane Tabs and Windows - > "TOC & Index". And I have index file in the project. Is this the right place to check this item?
     Thanks a lot for help.

Hi, thank you for your help.
But there are quite a lot of index keywords in the Index file. Each topic has several keywords. More information about this project:
1. This is a merged help. I checked in the "Project Settings" -> Index, i chose "Add New Keywords to Index File (HHK)".
2. I set "Microsoft HTML Help" as Primary Layout, in the "Properties" window, i select all TOC, Index as default ones. In "Additional Options", i select "Apply to all Topics -> CSS (catalog.css)". Weirdly, the"Next" button on this window is not highlighted, thus i cannot go to the next page.
3. I check the first keyword in the index, and it belongs to this topic which is shown in the TOC. So the topic containing the first index keyword is not missing.
4. The project was a X5 project, since i took over, i've been using RH8. The index now in the project is different from the original generated chm's index. Some of the keywords are missing in the current project. I see some people in the forum having problems with the Index by updating the project to RH8.
Wow, amazing find out!
I create this new index named "New", "drag and drop" some of the keywords from the original index to this "new" index, just three of them. Because i only want to check if the new index will show in the generated chm file or not. And also i set this "New" index as default.
It turned out that not only the index shows up in the chm file, but also shows all the keywords in the old project. i mean the same as the old generated chm file. Weird no? I thought by using the "New" index, only those three keywords would show up. But everything shows up, even more than the ones in the project.
Although it gives exact the index i want, i still want the explanations to these. In which way does this "New" index help?
Thanks for all your help.

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How to add search tab in the .chm file

Hi All,
All these days, I was using RH -5 to create the .chm file. Today, I moved onto RH -9. The chm file had the Search option enabled automatically in RH-5. But in RH-9, Glossary option alone is available and I am not able to add Search tab adjacent to the Index tab. Please refer to the screenshot for more clarification.
Please help me to solve this as the client would expect Search tab for sure.
Regards,
Lata

Hi Lata
What you are showing in your image is a mismatch. The tab says Glossary but the contents of the tab show Search.
I think in this case I would suggest attempting to define a new window with the attributes you need. Then configure that window as the default for the layout you are using.
You define the window by:
1. Ensure Microsoft HTML Help is the default layout.
2. Click View > Pods > Project Set-up and you should see the windows there.
Cheers... Rick
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Changing the .chm File Name

I know this topic has been covered before in the forum, but I a little bit slow and haven't quite understood the answers. I am trying to change the name of the .chm file which resides at the root of the C: drive, but outside of the project folder.
Several of the solutions refer to changing the name in the window properties, except I don't know what you are referring to by Window. Is it on a dialog box such as Project Properties or is it something I'm totally unaware of?
Sorry for the redundancy of the topic.

Are you referring to the CHM file created when you compile your project? If so, all you need to do is right click on the Microsoft HTML Help single source layout and select Properties. The top field in this dialog - Select Output Folder and File Name - is where you specify the path to the CHM file and the actual file name. Change this to the reference the required file name (e.g. C:\Source\myfile.chm) and click Save. The next time you create your project output the file name will be as you have supllied.
Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

HTML Help Workshop; creating the *.chm file

I'm about to create the documentation for a large LabVIEW
automation project. I would also like to use this
documentation as the content for my help-file used by the
LabVIEW program (a *.chm or a *.hlp-file) via the
Control Online Help.VI.
The question is, what is the most optimal way to create this document,
without having to do the job almost twice ?
Normally I would create the documentation as a Word-document.
But as far as I see, the help-file system has to be created by the
MS HTML Help Workshop program, and that uses a large collection
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Somebody have obvious
ly looked at this problem before me.
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Martin

For everbody else in the audience, check out
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/htmlhelp/ht
ml/vsconHH1Start.asp to download the free HTML help workshop. It is a
package which takes a set of HTML files and generates a standard win2k/XP
helpfile.
However, your point is completely true: it just a major pain to make a
"pretty" version of both offline and online help. Both documents can have
the same content: a section explaining each menu item, several sections to
explain common tasks, a section explaining terms, etc. I dont see a huge
difference in usability as long as you create a union of material.
As for exporting I haven't found a good solution. As you've seen, you must
have the seperate HTML files for the help compiler. That's how the table of
contents, etc is generated. For my current project, I maintain that as a
frontpage web and apply a cascading style sheet. I didn't find a good way to
(automatically) split the word document into several HTML files or join the
frontpage web into a single organized word file. It wasn't a huge issue,
because I ended up using printed material as an installation guide and
online help as program documentation.
The one particularily useful thing was programming a custom "document my
progam" VI which exports using my special documentation format. Of course
that is really only suitable for the programmer's reference section. However
I really, really, really hated using Print -> VI documentation and
reformatting every time. I'm sure you'll soon notice that it gets tiring.
-joey
"CatLabMan" wrote in message
news:[email protected]...
> I'm about to create the documentation for a large LabVIEW
> automation project. I would also like to use this
> documentation as the content for my help-file used by the
> LabVIEW program (a *.chm or a *.hlp-file) via the
> Control Online Help.VI.
>
> The question is, what is the most optimal way to create this document,
> without having to do the job almost twice ?
>
> Normally I would create the documentation as a Word-document.
> But as far as I see, the help-file system has to be created by the
> MS HTML Help Workshop program, and that uses a large collection
> of html-files to compile into the CHM file. And the html-files that
> can be exported from Word aren't optimal, are they, with
> a lot of extra code etc...
>
> Somebody have obviously looked at this problem before me.
>
> What are the tips, tricks and suggestions around ?
>
> Martin
>
>

Performance impact on the size of the CHM file

Is there any impact on performance depending on the size of a
CHM file?

The main issues people have with help file performance
(regardless of whether it is a CHM file) are related to the number
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topic. The number of topics in a CHM should not be an issue. What
exactly are you trying to access the performance impact of?

How to form index to the html files

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It is giing the error like this . I alredy palce the jar fiels of Org.apache.lucene.

While forming index to .html files it is giving the error.
Error:javax.servlet.ServletException: Servlet execution threw an exception
root cause
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     sample.dw.paper.lucene.servlet.SearchController.doPost(SearchController.java:29)
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Can you change the frame colors in the .chm file?

In RoboHelp 8, HTML Help Output with .chm deliverable, is it possible to change the color of the frame borders?

Hi there
I'd say it depends on what you are referring to. Some influence is there but not much. Which "Frame" is it? Can you post a screen capture pointing out what you hope to change?
Cheers... Rick
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Index in .chm file is incorrect

Hi,
I'm using RoboHelp X5 with Windows XP SP3. I have an index that is correct in RoboHelp but not in the .chm file. In RoboHelp, I have General Ledger as a keyword and several sub-keywords. However, in the .chm file, the sub-keywords show up under General Ledger Journal instead of General Ledger. I've attached screen shots of both at the bottom of this post, and I've pasted the applicable section of the project's .hhk file. (The .hhk file is really long, so I didn't want to insert the whole thing.)
While troubleshooting this issue, my coworker changed the keyword from General Ledger to General edger, and that fixed the problem, but obviously we can't keep it that way.
I tried the following:
Compared that section of the HHK file to others. I may have missed something, but it looked OK to me.
Started the project, deleted the HHK file, and then saved a change to the index so RH regenerated the HHK file.
Deleted the .cpd file.
Deleted and reentered all of the keywords.
When the issue first started, the General Ledger subkeywords appeared under Future Periods instead of General Ledger Journal - I'm not sure what I did to change that, but I think it was when I deleted and then reentered the Future Periods keyword.
Unfortunately, none of these worked.I saw another thread with a similar issue where the solution was to create a second index and copy the keywords to it, but I don't think X5 allows a second index.
Any suggestions will be greatly appreciated.
<li><object type="text/sitemap">
    <param name="Name" value="General Ledger Journal">
    <param name="Name" value="General Ledger Journal">
    <param name="Local" value="GLOverviews\GLJournal_Overview.htm">
</object>
<ul>
    <li><object type="text/sitemap">
      <param name="Name" value="overview">
      <param name="Name" value="General Ledger Journal">
      <param name="Local" value="GLOverviews\GLJournal_Overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="fields">
      <param name="Name" value="General Ledger Journal - Fields">
      <param name="Local" value="GLFields\GLJournal_Fields.htm">
    </object>
    </ul>
<li><object type="text/sitemap">
    <param name="Name" value="General Ledger">
</object>
<ul>
    <li><object type="text/sitemap">
      <param name="Name" value="account record layout">
      <param name="Name" value="Account Segments Record Layout">
      <param name="Local" value="GLConcepts\Account_Segments_Record_Layout.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="adding account groups">
      <param name="Name" value="Add or Change General Ledger Account Groups">
      <param name="Local" value="GLProcedures\Add_a_General_Ledger_Account_Group.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="adding accounts">
      <param name="Name" value="Add or Change General Ledger Accounts">
      <param name="Local" value="GLProcedures\Add_or_Change_a_General_Ledger_Account.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="daily activities flowchart">
      <param name="Name" value="General Ledger Daily Activities Flowchart">
      <param name="Local" value="GLFlowcharts\GL_Daily_Activities_Flowchart.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="data, limiting export of">
      <param name="Name" value="Limit Export of General Ledger Data by Account Number">
      <param name="Local" value="GLProcedures\Limit_Export_of_General_Ledger_Data_by_Account_Number.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="deleting accounts">
      <param name="Name" value="Delete General Ledger Accounts">
      <param name="Local" value="GLProcedures\Delete_General_Ledger_Accounts.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="exporting information">
      <param name="Name" value="Export General Ledger Information">
      <param name="Local" value="GLProcedures\Export_General_Ledger_Information.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="features">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="flowcharts">
      <param name="Name" value="General Ledger Maintenance Flowchart">
      <param name="Local" value="GLFlowcharts\General_Ledger_Maintenance_Flowchart.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="history, purging">
      <param name="Name" value="Purge General Ledger History">
      <param name="Local" value="GLProcedures\Purge_General_Ledger_History.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="import utilities">
      <param name="Name" value="General Ledger Import Utilities">
      <param name="Local" value="GLConcepts\General_Ledger_Import_Utilities.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="importing information">
      <param name="Name" value="Import General Ledger Information">
      <param name="Local" value="GLProcedures\Import_General_Ledger_Information.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Accounts Payable">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Accounts Receivable">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Advanced Consolidations">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Cash Management">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Inventory Management">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Multicurrency Management">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="integrating with Purchase Order">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="overview">
      <param name="Name" value="General Ledger Overview">
      <param name="Local" value="GLConcepts\accounts_receivable_overview.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="multicurrency reports">
      <param name="Name" value="Multicurrency Reports for General Ledger">
      <param name="Local" value="GLConcepts\Multicurrency_Reports_for_General_Ledger.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="period-end flowchart">
      <param name="Name" value="General Ledger Period End Flowchart">
      <param name="Local" value="GLFlowcharts\General_Ledger_Period_End_Flowchart.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="Registers">
      <param name="Name" value="General Ledger Registers">
      <param name="Local" value="GLConcepts\General_Ledger_Registers.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="reprinting transaction registers">
      <param name="Name" value="Reprint a General Ledger Transaction Register">
      <param name="Local" value="GLProcedures\Reprint_a_General_Ledger_Transaction_Register.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="transactions record layout">
      <param name="Name" value="General Ledger Transactions Record Layout">
      <param name="Local" value="GLConcepts\GL_Transactions_Record_Layout.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="using reports as auditing tools">
      <param name="Name" value="General Ledger Reports as Auditing Tools">
      <param name="Local" value="GLConcepts\General_Ledger_Reports_as_Auditing_Tools.htm">
    </object>
    <li><object type="text/sitemap">
      <param name="Name" value="viewing account information">
      <param name="Name" value="View General Ledger Account Information">
      <param name="Local" value="GLProcedures\View_General_Ledger_Account_Information.htm">
    </object>
    </ul>
<li><object type="text/sitemap">
    <param name="Name" value="Future Periods">
    <param name="Name" value="Future Periods">
    <param name="Local" value="GLConcepts\Future_Periods.htm">
</object>
</ul>
</html>

Hi there
Are you using any Build Tags along with a Build Expression to control the output?
I ask because the screen capture of the CHM seems to intimate that General Ledger is absent from the list. If it was linked to a topic and the topic was removed from the build, it would seem to make sense.
Cheers... Rick
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How do i change the HTML file names for existing index

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Please find the screenshot attached.

That's because you are looking at the Properties and that is not how you create index entries.
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Deleted the CPD file, reopened the project, and recompiled.
Ran MJ's Diagnostics report and recompiled.
I'm using RH10 and Windows 7.
I have lots of other projects, and none of them result in this error. I can't think of anything else to fix it. I have seen a few threads on this issue, but none of them have lead me to any solutions that work for me. I'm hoping that starting a new thread will provide visibility and allow someone to share a solution.
Thanks,
Amy

---UPDATE---
I was able to fix this by generating the WebHelp and then regenerating the CHM file. I'm not sure why this worked, but it did.
However, I'm also seeing this issue with a different project now, and this "fix" isn't fixing that one. So I still need an actual solution. At least for now, the first project is "fixed."
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I try to generate a chm file over the net and I get a compiling error message

Hi all,
I am trying to generate chm files over the net, and the same project when I am generating the same chm locally works fine, however when I am attempting to generate the same chm on a network location, it gives me a compiling error and aborts the generation. It is also keeping the chm file open afterwards, so I have to reboot the machine.
It is RH7 working on a Windows XP Pro 32 bit.
Thank you

It is not a project issue. RoboHelp is just not designed to work that way but like a lot of things, some people can use them outside what they were designed for. However, just because some people can work that way, it does not follow everyone can.
I've seen people with projects on a network and they say have been doing it for years so it must be OK. A while later they come back and say the problem is fixed since moving it locally.
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See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Does anyone have any experience developing HTML Help (CHM)
for 64-bit applications? Are the 32-bit CHM files created with
RoboHelp compatible on the 64-bit platform? Thanks for your
help!

Hi,
I happened to notice this post and thought, "Yikes, we run
our CHM files on 64-bit systems all the time and we've never
checked whether they're working properly."
So I did a systematic check of the following on a 64-bit
system (Windows 2003 Server). Fortunately, everything worked
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Compiled CHM File Does Not Reflect New Project Name

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As a result, the output Help that the user sees still has the old project name in the title bar.
All generated files as well as the RoboHelpHTML Project File were changed to the new project name, just as the RENAME PROJECTS Help says it should. However, the CHM file does not reflect the new project name as it says it should.
1) Can I change the Folder name that was created when I compiled the Help file to the correct name?
2) Can I change the FILENAME in the SELECT OUTPUT FOLDER AND FILENAME window?
3) Can I / should I rename the TOC and Index filenames from the old project name to the new project name? (Help says that changing the project name does not change these file names and it didn't.)
Will any of these actions correct the problem? I appreciate any help you can give.

Welcome to our community
Try File > Project Settings.
And if that doesn't get it, try the Project Set-up pod, windows and change the Window Caption.
Cheers... Rick
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Hyperlinks to XLS, DOC, and PDF files that are included in a .chm file work intermittently.

SUMMARY
Hyperlinks to XLS, DOC, and PDF files that are included in a
.chm file (and the Baggage Files) only work intermittently. The
only solution appears to be deleting the Temporary Internet Files.
PROBLEM
1. I place the XLS, DOC, or PDF file in the Windows
sub-directory that corresponds to the RoboHelp project sub-folder
where the topic in which I’ll place the hyperlink exists.
2. I open the help project in RoboHelp HTML.
3. I right-click on the project’s Baggage Files
sub-folder that corresponds to the Windows sub-directory in which I
placed the XLS, DOC, or PDF file (in step 1).
4. I import the XLS, DOC, or PDF file.
5. I open the topic in which I’m going to place the
hyperlink in the WYSIWYG editor.
6. I “drag and drop” the Baggage File into the
topic (in the WYSIWYG editor) to create a link to it.
7. I save the changes and then generate HTML (.chm) help.
8. I open the .chm file and click the hyperlink. The XLS,
DOC, or PDF file may or may not open.
9. When the hyperlink works correctly, for DOC and XLS files,
a “File Download – Security Warning” dialog box
appears asking, “Do you want to open or save this
file?”. The buttons that are available are
“Open”, “Save”, and “Cancel”.
These buttons work then as one would expect. (When the hyperlink
works correctly for a PDF file, it simply opens the PDF file in a
new window; there’s no prompt to save, open, or cancel.)
10. When a hyperlink does NOT work, for DOC, XLS, and PDF
files, no dialog box or other visual message is displayed. Instead,
the sound that is associated with the “Exclamation”
program event is played (the “Windows XP
Exclamation.wav” file is the WinXP default).
Other Notes:
- The hyperlinks ALWAYS work when I view a topic using the
“View Selected Item” function (Ctrl+W) in the RoboHelp
HTML project.
- Once a hyperlink stops working, it will not start working
again until I delete all the Temporary Internet Files.
- A hyperlink will stop working even if Internet Explorer
(iexplore.exe) is closed the entire time.
WORKAROUND
Through trial and error, I have discovered that if a
hyperlink stops working, I can get it to work again using the
following steps:
1. Leave the .chm file open.
2. Open Internet Explorer.
3. Click Tools>Internet Options….
4. From the “Internet Options” dialog box, select
the “General” tab.
5. Under the “Temporary Internet Files” section,
click the “Delete Files…” button.
6. From the “Delete Files” dialog box, select
“Delete all offline content” and then click
“OK”. The files are deleted and the “Delete
Files” dialog box closes.
7. Click “OK” to close the “Internet
Options” dialog box.
8. Without closing Internet Explorer and without re-starting
the .chm file, all the hyperlinks that didn’t work before
will now work.
GENERAL SYSTEM INFORMATION
- Windows XP Pro, SP2
- Internet Explorer 6.0.2900.2180
- RoboHelp X5, 5.0.2 Build 801
- HTML (.chm) help project files exist on my local machine
- HTML (.chm) help file is run from my local machine
- Project is under RoboSource version control
TEMPORARY INTERNET SETTINGS
- “Check for newer versions of stored pages” is
set to “Automatically”
- “Current location” for the Temporary Internet
files folder is set to “C:\Documents and Settings\My
Username\Local Settings\Temporary Internet Files\”
- “Amount of disk space to use” is set to
“594” MB
“View Files…”
- An XLS or DOC file will be listed here if I click its
hyperlink and then click either “Open” or
“Save” from the “File Download – Security
Warning” dialog box.
- A file will appear here even if I click “Save”
and then click “Cancel” from the subsequent “Save
As” dialog box.
- If I click “Cancel” from the “File
Download – Security Warning” dialog box, the file does
not appear in the Temporary Internet Files folder.
- When a file does appear in the Temporary Internet Files
folder, its Internet Address is displayed similar to the following:
“ms-its:C:\PrimaryProjectFolder\ProjectName.chm::/SubFolderName/FileName.xls”
“View Objects…”
Here’s a list of all the program files that appear:
- “Microsoft Office Template and Media Control”
(Last Accessed 12/13/06) (Version 12,0,6024,0)
- “Shockwave ActiveX Control” (Last Accessed
12/14/06) (Version 10,1,4,20)
- “Shockwave Flash Object” (Last Accessed
12/18/06) (Version 9,0,28,0)
- “Windows Genuine Advantage Validation Tool”
(Last Accessed 12/14/06) (Version 1,5,722,0)
- “WUWebControl Class” (Last Accessed 12/13/06)
(Version 5,8,0,2469)
Today is 12/18/06 so the only program file that is listed as
having been “Last Accessed” today is the
“Shockwave Flash Object”.
REQUEST FOR HELP
I really want to include certain PDF, DOC, and XLS files in
their native format in a .chm file. However, I need a better
solution to my problem than the one I discovered. What I really
want is to avoid the entire problem altogether.
Have anyone seen this before or have any suggestions?

You wont be able to do that. The embedded objects would appear as images only.

No Index in the Chm file

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