No ink flow from new cartridge

Hello,
I have a deskjet F4280, and recently I replaced my old black ink cartridge with a new one. For some reason, not even a trace of black ink would be present on anything I print, including the alignment sheet. But the cartridge clearly has black ink since when I dab the cartridge (where the ink comes out from) with a tissue, there will be black ink. Is there a way I can fix this or somehow get a new replacement cartridge? And I have tested the printer with my old cartridge and there is black ink, so this should be a cartridge problem. Thank you

Please review this post and then post more details. What printer model?
Bob Headrick, HP Expert
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Hi patmcshamrock,
I understand that you replaced the ink in your new Photosmart 6510 and now there is no black in printing. I will try my best to help you resolve this issue.
In this document for Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages are steps that may resolve your issue.
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I worked on behalf of HP.

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Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hi jkoley, and welcome to the HP Forums!
I see you are running into black ink issues. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
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If you are printing on plain paper make sure plain paper is selected in the paper/quality settings. The pigmented black ink sill not be used for printing when photo paper is selected.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Have you ever tried for 6 hours to reach HP for help - unless have to pay to talk?

Hello @savra ,
Please see the response you have from my colleague on your other thread with the same concern.
Click this link to see @X-23 's reply: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/printer-color-off/m-p/4900580
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Please review this post and then post more details. What printer model?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hi 6043kmb,
Welcome to the HP Support Forums! I see you are running into some print quality issues on your HP Photosmart 5510, you are unable to print in black ink after replacing the cartridge.
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I work on behalf of HP
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This question was solved.
View Solution.

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Hiya @jas123456,
Happy Friday! I see that since replacing your black cartridge your printer is rejecting both the black and the color cartridge. I would be happy to help you work towards a solution.
I wonder if, although you tried replacing the new cartridge with the older one, and cleaning the contacts, if the following document will help to resolve the error; HP Deskjet Printers - 'Incompatible Print Cartridge' or 'Print Cartridge Problem' Message Displays o....
Please let me know if this resolves the issue, or if you require further assistance, or instructions.
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Sunshyn2005 - I work on behalf of HP

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This question was solved.
View Solution.

Hi Isamarie,
Here is a document and a video from hp.com on how to install the ink cartridges for this printer.
Let me know if this solves your problem!
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-hjs_19 *I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the bottom right of this post to say "Thanks" for helping!

New cartridge no ink

Do you what is wrong if i put in a new cartridge, which i have done many times (black), everything on the PC says that the cartridge is new and full, but yet it refuses to print black ink?
This question was solved.
View Solution.

Hey @tonygrooove ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
I understand you are not able to get black ink to print out even though you just got a new black ink cartridge.
So that I can further assist you, please answer the following questions;
1. What printer model are you using?
2. What Operating System are you using? Press the link to find out, in case you don't know already. http://whatsmyos.com/
3. What troubleshooting have you already done?
Look forward to hearing back from you. Have a nice day.
I worked for HP.

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Sorry to hear this. I'm going to help follow up on this for you (you should be hearing from someone via private message). I take it you're based in the US, right?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

No ink flow from new cartridge

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