No install from new disc CS-6

Have tried twice to install CS-6 from new disc, get error #16 configuration error. Running Mac OS 10.7.4 on newer IMAC. Tried to download from you a trial version from your website with my serial <removed by mod - kglad> on your reccomendation, and THAT did not work....

http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html

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