No internet access after 10.1 update

After downloading the 10.1 update to my Z10 my phone could not get Internet access through the network, although wifi still worked. Telus tech support had no idea what was wrong, and we found that the apn field in network settings was blank and could not be typed in manually. He said I might need to send my phone in for repairs. He called me back the next day to say this problem has come up for some people since the update and for a workaround to restore the phone to factory settings. However, if you turn your phone off the problem will come back so you can't turn off or restart your phone. I restored my phone and got Internet back over the network. Hopefully blackberry will have an update to fix this problem soon, I don't know how long I can go without having to turn off or restart my phone. Anyone else familiar with or experiencing this problem?

Hi man, I updated 3day ago my Z10 and I have the same problem I think. From time to time I get no internet connection by low or full mobile network. It has no reason, It´s just happened. Just like you wrote, reset or turning off/on the mobile helps not. But I don´t want reset my phone to factory default :-/ .
I hope Blackberry tech support works allready on this problem!!!
Come on Blackberry I need to work with my Z10 without problems!

Similar Messages

No internet access after 7.2.1 Firmware Update

I can not get internet access after performing this Firmware Update. I have a green light on my Airport Extreme, and in the System Preferences Network pane it states that I am connected to the internet via Airport. Has anyone else had this problem and been able to resolve it?
I have a cable modem and have reset it several times. I have also uploaded the firmware update again. I've tried to go back to the previous version of the firmware but it does not seem to be available anywhere, and does not show up as an option in the Airport Utility using Manual Set Up option.

I have the same problem. ATT DSL modem. Updated my firmware and lost all connectivity. If I bypass the AEBS, it works just fine. Also lost my Apple TV in iTunes after the update. Frustrating!
Let me know if you figure it out.

No internet access after hard reset.

I hit the hard reset button on my router and now my computer & other devices can not access the internet. I can connect to my router but have no internet. It was working fine earlier today until it was hard reseted.
I ran windows troublshoot and I got: 'The network gateway is accessible, but Windows couldn't receive network traffic from the internet."
Solved!
Go to Solution.

All my devices finally gained internet access after again hard reseting my router and then power cycling my modem, router, and pc. Thanks Eddie 956for not giving up on yourself!

No internet access after bootup on some clients.

Hi,
Some of our client pc's do not have internet access after bootup in the morning. The quick solution is to login as administrator disable & re-enable the network adapter and than everything is fine for a few more days. There is nothing showing up in the
event viewer and it doesn't always happen.
Can anyone advise on how best to track down the problem?
Thanks.

Cheers, I noticed that the DHCP role is installed but the service has stopped. When I start it, it stopped straight away.
I think that's because the router has an ip address of 192.168.0.1 and sbs server currently has an ip address of 192.168.0.10. Do I have to change the router ip address to something else and set the server to 192.168.0.1?

Lost internet access after 10.10.2 update

Since the OSX 10.10.2 update my iMac (late 2008) can't access the internet anymore.
This is what happend:
Due to the incorrect installation of the OSX 10.10.2 update I had to reinstall OSX from the recovery disk. The installation went smoothly and OSX 10.10.2 is now installed.
The Problem:
The system can't connect to the internet anymore. From my Wi-Fi router (Fritzbox) the iMac gets an IP address and it is also possible to access the routers GUI via web browser by entering the router IP. If i enter a www. address in my web browser (Firefox) i'm getting the message "no internet access". The same thing happens with other browsers or programs which want access on the Internet. But My MacBook and Windows PC can easily access on the internet, so i can exclude a problem with the router or modem.
Here's what I've tried, without success:
- Disabled OSX firewall
- Little Snitch deactivated
- Disabled Avira Antivirus
- Enter the IP address instead of www in your web browser
- Hosts file in /private/etc deleted
- Restarted the router, modem and iMac
- Go through OSX Network Diagnostics
- Reinstalled OSX 10.10.2 i
- Little Snitch completely uninstalled
- Connected the iMac directly to the router via LAN cable
- Various alternative DNS server (Google, openDNS)
- The DNS cache emptied via terminal command
- deleted all preference files in Macintosh HD/Library/Preferences/SystemConfiguration containing "wifi", "network", "nat", "preferences" and "airport"
All of these things didn't help at all and no web browser or other program is able to access the internet. Any ideas what to do further?

Internet – can’t connect - Yosemite
Internet – can’t connect - Yosemite (2)
Try running the combo update.
10.10.2 Combo Update

Why no internet access after Safari reinstallation (router does)?

Since yesterday I have a massive problem I hope someone can help me out.
To start with I couldn´t email attachments since a few months. Yesterday I thought a re-installation of Safari (browser recommended by the provider) might cure that as I thought recent upgrades (recommended by apple to install) caused that problem which was not there last year.
So I downloaded Safari from apple.com. From that on I can´t get any internet access anymore (only a few minutes after the first start, then never again), even after spending 40 minutes on my providers extremely expensive hotline no solution (other than that the friendly lady told me to contact this forum). My router has internet access, and the cable between router and my Mac is definetely fine, but when I open the internet-access window, the connection immiadetely crashes always.
I checked network utilities and found no failure, I tried different ways of access via the network settings, nothing works. I assume it has something to do with the re-installation of Safari, but why on earth should the standard Safari 1.2-version from Apples own website create such a mess?
Shall I install firefox? Shall I dump the Safari-version installed yesterday and install a copy of the updated version from my office computer instead? What else could cause the problem? Are my network settings wrong? Should I log in via "manual" or DHCP (the provoders hotline told me I should re-type PPP settings. Though that is clearly to see a no-option with Ethernet she kept telling me so. Isn´t PPP only for modem-connection?), or via PPoE? Or shall I re-install the router?
I would be more than glad if someone could help me.
I-Mac 20" Mac OS X (10.3.2)
I-Mac 20" Mac OS X (10.3.2)

We can keep it in English as its an english speaking forum and therefore non-germans who might have the same problem could participate. If for you German is better I´m fine with it. Most settings on my Mac are in German so if it becomes too specific, german is anyway necessary.
Thanks,
Nobbi

All my apple device has no internet access after connect to my house's wifi.

After connecting my apple ipad to my wifi, it show that there is no internet access. But my laptop can connect it and also use my wifi with internet access. My router is Wireless-G. Why can't I use my wifi????

Hi nkarthikeyan ,
You're right, in the behind configuration, there aren't any NAT configured for the simple reason which's Firewall is on production on another site and users must to connect to our Intranet to working properly so until I found a solution, I do some tests only with one desktop located on site...
I tried to add this command on my configuration but when I do it, I lost connection with computer of my site of ZAG ...
ASA5505-ZAG(config)# nat (inside,outside) source dynamic any interface
Also, I tried this configuration but without success also :/
for no-nat
object network ZAG_L2L
subnet 10.90.0.0 255.255.255.0
object network Trafic_vpn_MainSite_L2L1
subnet 10.239.80.0 255.255.248.0
object network Trafic_vpn_MainSite_L2L2
subnet 10.239.88.0 255.255.248.0
nat (inside,outside) source static ZAG_L2L ZAG_L2L destination static Trafic_vpn_MainSite_L2L1 Trafic_vpn_MainSite_L2L1
nat (inside,outside) source static ZAG_L2L ZAG_L2L destination static Trafic_vpn_MainSite_L2L2 Trafic_vpn_MainSite_L2L2
And to finish my questions, can you explain me this point please :
Also you need to place your real ip address in interface ACL's instead of NATed ip address...
Thanks for your support !
I really appreciate it !

No internet access after virus removed

MacAfee anti virus removed a Trojan (zeroaccess) after which my desktop computer lost ability to connect to the internet. MacAfee told me to contact my ISP after we did various tests that confirmed that the computer does not connect to the internet (i.e., "ping test"?). Other computer in the house connects to FIOS internet wirelessly with no problem. I don't think that the problem is with FIOS or the router but is due to changes in programs caused by the virus. Is this something that Verizon can help with or not? MacAfee wants to access my computer remotely to repair damage done by the virus but without internet access they can't help me.

Make sure you have no proxies. Virus's often create proxy settings and that is usually what kills your connection.
Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
Click the Tools button, and then click Internet Options.
Click the Connections tab, and then click LAN settings.
Make sure nothing has checkmarks there.
Afterwards,
Using the ping command to test the connection between your computer and the router or gateway
Using the ping command to verify your Internet connection
Post back the results. Also let us know if you are wired, or wireless

No Internet access after setting up time capsule

I am setting an airport time capsule. After setting up new network, I no longer have Internet access and can not set up the time capsule. I have tried to cycle the power on my model but no luck. Any ideas?

Disconnect all connections from the Time Capsule except the AC power cord.
With the Time Capsule powered on for a few minutes, hold in the reset button on the back of the device for 10-12 seconds and release
Allow a full minute for the Time Capsule to restart to a slow, blinking amber light
Connect an Ethernet cable from one of the LAN <--> ports on the Actiontec modem/router to the WAN "O" port on the Time Capsule
Open up AirPort Utility
Click on Other WiFi Devices
Click on Time Capsule
The utility will display a window that looks similar to the illustration below, excep that there will be a picture of the Time Capsule instead of an AirPort Express
Network Name......Enter a name that you want to call the wireless network
Base Station Name....Enter a name that you want to call the Time Capsule
Password......Enter a password that will be used for both the wireless and device name
Verify the password
Click Next
When you see the the message of Setup Complete, click Done
Now you can select the new network that you created and enter the password to connect
Try to keep the Actionec modem/router and Time Capsule at least 6-8 feet (or 2 meters) apart from each other to help minimimize the chances of wireless interference between them.

No internet access after restart - msi RG300ex lite

I just bought an msi RG300ex lite wireless router. Right off, the instruction manual is essentially worthless. I am trying to secure my connection which it seems there are 2 ways of doing this: through the wireless wizard or through the set-up tool page (wireless set-up). Problem is, once I do the set-up it works, but it the router is plugged out and turned back on my internet connection says no internet access. I then have to go through the internet wizard to get a connection again. What am I doing wrong, since the instruction manual does not mention anything about securing the wireless connection? I see there is wpa-psk and etc. The wizard chose wpa-psk2 I believe. Through a check on my windows 7 properties of the wireless connection the security type doesn't list any psk, I only see wpa personal, wpa2 enterprise. To tell you the truth I have no idea what the issue is. If you can provide me with a step by step would be greatly appreciated. Thank you.

Here's is the info, it may not be with the router itself, but the router contrasting with the modem. I open the box with the new MSI wifi and plug it into the modem. Computer(s) see connection and it is open with internet access. I connect and enter 192.168.0.1 into browser and screen appears showing "set up tool", "internet wizard" and "wireless wizard". I select wireless wizard, enter admin name and pass., USA, write a name in SSID which it checks for duplicates, select best channel, choices appear ( WEP, WPAPSK/WPA2PSK, and No Wireless Security), I choose WPAPSK/WPA2PSK (thus far tried them all), select next and more choices appear: AES, TKIP, I choose AES, Enter a network key (which I make up of course), then select finish and save and close. Sweet, everything is working. Try 3 different computers, everything is perfect. The chosen wifi connection reads "internet access. To test it, I then unplug the "router" from the wall, because this is what I normally do whenever I leave home anyway, and plug it back in and the wifi connection is visible but the it says "no internet access" when I connect to it. I then have to enter 192.168.0.1 into the browser again, select internet wizard, two choices appear: "Automatic Internet configuration (Wizard will search Internet connection type automatically. DHCP or PPPoE modem can be detected.)" and "Manual Internet configuration", I choose automatic. It then says: "Physical connection of Internet(WAN) port is OK.
If external modem exists,
reboot the modem and check a Link/Sync/Online LED of modem.
if this LED is on and doesn't blink,
then you can process the next step by clicking 'Next' button."
The is not blinking so I select next. It then says "Detecting Internet service type. Please wait a minute." Then "Internet is ready! DHCP", and everything is working again. However, why must I go through all of this each time? I never had to do any such thing with my last Belkin Router with the same modem, though unfortunately the router had a short or something after years of use and died. Help me please.

No Internet access after cisco vpn client connection

Hi Experts,
Kindly check below config.the problem is vpn is connected but no internet access
on computer after connecting vpn
ASA Version 8.0(2)
hostname ciscoasa
enable password 8Ry2YjIyt7RRXU24 encrypted
names
interface Ethernet0/0
nameif outside
security-level 0
ip address 192.168.10.10 255.255.255.0
interface Ethernet0/1
nameif inside
security-level 100
ip address 192.168.14.12 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
shutdown
no nameif
no security-level
no ip address
passwd 2KFQnbNIdI.2KYOU encrypted
ftp mode passive
access-list dubai_splitTunnelAcl standard permit 192.168.14.0 255.255.255.0
access-list INSIDE_nat0_outbound extended permit ip any 192.168.14.240 255.255.2
55.240
pager lines 24
mtu inside 1500
mtu outside 1500
ip local pool testpool 192.168.14.240-192.168.14.250
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 0 access-list INSIDE_nat0_outbound
nat (inside) 1 0.0.0.0 0.0.0.0
route outside 0.0.0.0 0.0.0.0 192.168.10.12 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout uauth 0:05:00 absolute
dynamic-access-policy-record DfltAccessPolicy
http server enable
http 192.168.14.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set setFirstSet esp-3des esp-md5-hmac
crypto dynamic-map dyn1 1 set transform-set setFirstSet
crypto dynamic-map dyn1 1 set reverse-route
crypto map mymap 1 ipsec-isakmp dynamic dyn1
crypto map mymap interface outside
crypto isakmp enable outside
crypto isakmp policy 1
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 43200
crypto isakmp policy 65535
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet timeout 5
ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect netbios
inspect rsh
inspect rtsp
inspect skinny
inspect esmtp
inspect sqlnet
inspect sunrpc
inspect tftp
inspect sip
inspect xdmcp
service-policy global_policy global
username testuser password IqY6lTColo8VIF24 encrypted
username khans password X5bLOVudYKsK1JS/ encrypted privilege 15
tunnel-group mphone type remote-access
tunnel-group mphone general-attributes
address-pool testpool
tunnel-group mphone ipsec-attributes
pre-shared-key *
prompt hostname context
Cryptochecksum:059363cdf78583da4e3324e8dfcefbf0
: end
ciscoasa#

Hi Harish,
Please check the o/ps below and route print in attached file
Latest ASA Config
ASA Version 8.0(2)
hostname ciscoasa
enable password 8Ry2YjIyt7RRXU24 encrypted
names
interface Ethernet0/0
nameif outside
security-level 0
ip address 192.168.10.10 255.255.255.0
interface Ethernet0/1
nameif inside
security-level 100
ip address 192.168.14.12 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
shutdown
no nameif
no security-level
no ip address
passwd 2KFQnbNIdI.2KYOU encrypted
ftp mode passive
access-list dubai_splitTunnelAcl standard permit 192.168.14.0 255.255.255.0
access-list INSIDE_nat0_outbound extended permit ip any 192.168.14.0 255.255.255
.0
pager lines 24
mtu outside 1500
mtu inside 1500
ip local pool testpool 192.168.15.240-192.168.15.250
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
global (outside) 1 interface
nat (inside) 1 0.0.0.0 0.0.0.0
route outside 0.0.0.0 0.0.0.0 192.168.10.12 1
timeout xlate 3:00:00
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout uauth 0:05:00 absolute
dynamic-access-policy-record DfltAccessPolicy
http server enable
http 192.168.14.0 255.255.255.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec transform-set setFirstSet esp-3des esp-md5-hmac
crypto dynamic-map dyn1 1 set transform-set setFirstSet
crypto dynamic-map dyn1 1 set reverse-route
crypto map mymap 1 ipsec-isakmp dynamic dyn1
crypto map mymap interface outside
crypto isakmp enable outside
crypto isakmp policy 1
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 43200
crypto isakmp policy 65535
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
no crypto isakmp nat-traversal
telnet timeout 5
ssh timeout 5
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect netbios
inspect rsh
inspect rtsp
inspect skinny
inspect esmtp
inspect sqlnet
inspect sunrpc
inspect tftp
inspect sip
inspect xdmcp
service-policy global_policy global
group-policy mphone internal
group-policy mphone attributes
split-tunnel-policy tunnelspecified
split-tunnel-network-list value dubai_splitTunnelAcl
username testuser password IqY6lTColo8VIF24 encrypted privilege 15
username testuser attributes
vpn-group-policy mphone
username khans password X5bLOVudYKsK1JS/ encrypted privilege 15
username khans attributes
vpn-group-policy mphone
tunnel-group mphone type remote-access
tunnel-group mphone general-attributes
address-pool testpool
tunnel-group mphone ipsec-attributes
pre-shared-key *
prompt hostname context
Cryptochecksum:12308d7ff6c6df3d71181248e8d38ba8
: end
ciscoasa#
Route Print after vpn connection
C:\>route print
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x40003 ...00 24 01 a2 e6 f1 ...... D-Link DFE-520TX PCI Fast Ethernet Adapter -
Packet Scheduler Miniport
0x250004 ...00 05 9a 3c 78 00 ...... Cisco Systems VPN Adapter - Packet Schedule
r Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.10.1 192.168.10.211 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.10.0 255.255.255.0 192.168.10.211 192.168.10.211 20
192.168.10.211 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.10.255 255.255.255.255 192.168.10.211 192.168.10.211 20
192.168.14.0 255.255.255.0 192.168.15.1 192.168.15.240 1
192.168.15.0 255.255.255.0 192.168.15.240 192.168.15.240 20
192.168.15.240 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.15.255 255.255.255.255 192.168.15.240 192.168.15.240 20
213.42.233.97 255.255.255.255 192.168.10.1 192.168.10.211 1
224.0.0.0 240.0.0.0 192.168.10.211 192.168.10.211 20
224.0.0.0 240.0.0.0 192.168.15.240 192.168.15.240 20
255.255.255.255 255.255.255.255 192.168.10.211 192.168.10.211 1
255.255.255.255 255.255.255.255 192.168.15.240 192.168.15.240 1
Default Gateway: 192.168.10.1
===========================================================================
Persistent Routes:
None
C:\>
C:\>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : asu
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection 7:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : D-Link DFE-520TX PCI Fast Ethernet A
dapter
Physical Address. . . . . . . . . : 00-24-01-A2-E6-F1
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.10.211
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.10.1
DNS Servers . . . . . . . . . . . : 213.42.20.20
195.229.241.222
Ethernet adapter Local Area Connection 8:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Cisco Systems VPN Adapter
Physical Address. . . . . . . . . : 00-05-9A-3C-78-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.15.240
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

No Internet access after blackout since July 1, 2012

After blackout on July 1, 2012 I don't have Internet access at home. How can I fix this?

vanative1 wrote:
I called on 7/3 about the service outage (I'm in North Reston and my DSL has been out since the storm), and after finally navigating through the phone help menus, was able to speak with a tech support rep. He checked the pending open service tickets and stated that the DSL service is out due to the power outage in the Arlington area, so until that is restored, no DSL. He did not provide an estimate of when that would be restored. While frustrating, I understand that some are still without power so trying hard not to complain, but it is puzzling that an outage in Arlington would affect DSL service in Reston--seems like an odd connection.
It's possible some key equipment is found in a CO in Arlington, especially if it is nearby. It could also be possible you're coming out of that central office too, as areas such as mine often have a CO serving 5-6 different towns. My CO serves two cities, and two towns along with I believe an entire island. One of the cities is getting FiOS from that same CO. Easily a good 15-25 mile stretch in service area from my CO.
Who knows. If Verizon is acknowledging an issue, the service should come back up once they are able to bring gear back online. It's a GOOD thing that they are.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Problem getting correct data from MS Access after doing an Update

Hi all,
I have a problem getting correct data after doing an update. This is the scenario
I am selecting some(Eg: All records where Column X = �7� ) records and update a column with a particular value (SET Column X = �c� ) in all these records by going through a while loop. In the while loop I add these records to a vector too, and pass it as the return value.
After getting this return value I go through a for loop and get each record one by one from the DB and check if my previous update has actually happened. Since No errors were caught while updating DB, I assume all records are updated properly but my record set shows one after another as if it has not been updated. But if I open the DB it is actually updated.
This does not happen to all records, always it shows like this
1st record     Mode = �c�
2nd record     Mode = �7�
3st record     Mode = �c�
4nd record     Mode = �7�
9th record     Mode = �c�
10th record     Mode = �7�
I am relatively new to java and this is someone elses code that I have to modify,So I am not sure if there some thing wrong in the code too
//Here is the method that gets records and call to update and add to vector
public static Vector getCanceledWorkOrders() throws CSDDBException{
//Variable declaration
try {
    objDBConn = DBHandler.getCSDBCon();
    strSQL = "SELECT bal bla WHERE [Detailed Mode])=?)";
    objStmt = objDBConn.prepareStatement(strSQL);
    objStmt.setString(1, '7');
    objWOPRs = objStmt.executeQuery();
    while (objWOPRs.next()) {
     //Add elements to a vector by getting from result set
      //updating each record as PROCESSING_CANCELLED_WO(c)
      iRetVal = WorkOrderDetailingPolicy.updateRecordStatus(objPWODP.iWorkOrderNumber, objPWODP.strPersonInformed, EMSConstants.PROCESSING_CANCELLED_WO);
      if (iRetVal == -1) {
        throw new NewException("Updating failed");
catch (Exception e) {
    vecWONumbers = null;
    throw new CSDDBException(e.getMessage());
}finally{
    try {
      objWOPRs.close();
      objStmt.close();
      DBHandler.releaseCSDBCon(objDBConn);
    catch (Exception ex) {}
//return vector
//here is the code that actually updates the records
public static int updateRecordStatus(int iWONumber, String strPerInformed , String strStatus) throws CSDDBException{
   PreparedStatement objStmt = null;
   Connection objDBConn = null;
   String strSQL = null;
   int iRetVal = -1;
   try{
     objDBConn = DBHandler.getCSDBCon();
     objDBConn.setAutoCommit(false);
     strSQL = "UPDATE Table SET [Detailed Mode] = ? WHERE bla bla";
     objStmt = objDBConn.prepareStatement(strSQL);
     objStmt.setString(1, strStatus);
     objStmt.execute();
     objDBConn.commit();
     iRetVal = 1;
   }catch(Exception e){
     iRetVal = -1;
   }finally{
     try{
       objStmt.close();
       DBHandler.releaseCSDBCon(objDBConn);
     }catch(Exception ex){}
   return iRetVal;
//Here is the code that call the records again
public static WorkOrderDetailingPolicy getWorkOrders(int iWorkOrderNo) throws CSDDBException{
    Connection objDBConn = null;
    PreparedStatement objStmt = null;
    ResultSet objWOPRs = null;
    WorkOrderDetailingPolicy objPWODP = null;
    String strSQL = null;
    try {
      objDBConn = DBHandler.getCSDBCon();
      strSQL = "SELECT * FROM [Work Order Detailing] WHERE [Work Order No] = ?";
      objStmt = objDBConn.prepareStatement(strSQL);
      objStmt.setInt(1, iWorkOrderNo);
       objWOPRs = objStmt.executeQuery();
      if (objWOPRs.next()) {
        objPWODP = new WorkOrderDetailingPolicy();
        objPWODP.iWorkOrderNumber = objWOPRs.getInt("Work Order No");
        //......Get Record values
    catch (Exception e) {
      objPWODP = null;
      throw new CSDDBException(e.getMessage());
    }finally{
      try {
        objWOPRs.close();
        objStmt.close();
        DBHandler.releaseCSDBCon(objDBConn);
      catch (Exception ex) {}
    return objPWODP;
}

Hello,
Can you put an example of your problem online?
Are you sure you're not having problems with case sensitive data?
Thanks,
Dimitri

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