No Internet access after setting up time capsule

I am setting an airport time capsule. After setting up new network, I no longer have Internet access and can not set up the time capsule. I have tried to cycle the power on my model but no luck. Any ideas?

Disconnect all connections from the Time Capsule except the AC power cord.
With the Time Capsule powered on for a few minutes, hold in the reset button on the back of the device for 10-12 seconds and release
Allow a full minute for the Time Capsule to restart to a slow, blinking amber light
Connect an Ethernet cable from one of the LAN <--> ports on the Actiontec modem/router to the WAN "O" port on the Time Capsule
Open up AirPort Utility
Click on Other WiFi Devices
Click on Time Capsule
The utility will display a window that looks similar to the illustration below, excep that there will be a picture of the Time Capsule instead of an AirPort Express
Network Name......Enter a name that you want to call the wireless network
Base Station Name....Enter a name that you want to call the Time Capsule
Password......Enter a password that will be used for both the wireless and device name
Verify the password
Click Next
When you see the the message of Setup Complete, click Done
Now you can select the new network that you created and enter the password to connect
Try to keep the Actionec modem/router and Time Capsule at least 6-8 feet (or 2 meters) apart from each other to help minimimize the chances of wireless interference between them.

Similar Messages

Set up time capsule as wireless access point

I am trying to set up my old apple time capsule as a wireless access point for my girlfriend. She is at college and the university does not permit routers, so I am trying to set the time capsule up so that is just takes the hardwired internet and allows wireless access to the internet so she can use her iPad and MacBook Air on the wireless instead of having to use a gigabit adapter to use the ethernet. The time capsule has the newest firmware and she is running mavericks which has the newest airport utility software. However I am not sure what settings to use to make this work. I am fairly intelligent when it comes to computers however I am not very skilled in networking. If anyone can help I would greatly appreciate it.
Thank you in advance!

How old is the Time Capsule? Running what firmware?
You have a problem.. If you cannot use the TC in router mode, then you are going to have to use it in bridge.. and it then depends on if the Uni system will hand out mulitple IP addresses. .which I doubt. In the end you might be stuck.. and it is not possible really with any system..
Bridge normally requires that the TC take an IP address and then clients connecting to the TC wireless will also get IP addresses.. but if the uni system only hands out one address then the TC has already captured it and there are no more available.. but try that method first.. as it is the easiest.
If it fails there is a more complicated method.. where we can give the TC a separate static IP in a different IP range and the wireless will still be bridged.. so the MBA or the ipad can use the wireless.. but only one can ever be online at a time.
The only way around this is to use the TC as a router contra the rules in the uni.. although I would suggest the uni only cares if you break their system. Most people don't.. but I am unsure what happens if you do.
Ask their IT people how to use a wireless only device like ipad, when they only provide ethernet. You might find there already is a wireless internet system as well.

I cannot access the internet via wifi on my time capsule.

I cannot access the internet via wifi on my time capsule even thought it was shown that I am connected to the time capsule with full wifi on my iMac. I use to be able access the internet via wifi on the TC. However, after playing around with the airport utility on my iPad I was no longer able to access the internet via the wifi on myTC. How can I fix this problem?

Did your TC recently upgrade firmware to 7.6.3?
I recommend you do a full factory reset.. and redo the setup.
Use different names.. SMB type.. ie short, no spaces. pure alphanumeric for everything.
Use only WPA2 Personal security.
If that doesn't work, give more info.
Age of the TC.. model number.. A1xxx from the base.
Firmware revision.
In the computer are you getting the correct IP and router and dns values? Please post a screen shot.

How can I set up a guest access point with a Time Capsule and an Airport Extreme? I am using a Telus router with the Time Capsule used as a wireless access point (bridge mode). I don't want the guest access point to have access to my network.

How can I set up a guest access point with a Time Capsule and an Airport Extreme? I am using a Telus router with the Time Capsule used as a wireless access point (bridge mode). I don't want the guest access point to have access to my network.

The Guest Network function of the Time Capsule and AirPort Extreme cannot be enabled when the device is in Bridge Mode. Unfortunately, with another router...the Telus...upstream on your network, Bridge Mode is indicated as the correct setting for all other routers on the network.
If you can replace the Telus gateway with a simple modem (that performs no routing functions), you should be able to configure either the Time Capsule or the AirPort Extreme....whichever is connected to the modem....to provide a Guest Network.

Setting up Time Capsule as "Access Point" and not using router feature

I would like to use my Time Capsule as a wireless access point for a laptop. What settings in Airport Utility do I need to make?
Here's my setup:
Internet -> DSL Modem -> Linksys (wired) router -> Ethernet Switch -> Time Capsule.
Connect Using: Ethernet
Configure IPv4: Manually
IP address: 192.168.1.20
Subnet: 255.255.255.0
Router: 192.168.8.1
Connection Sharing: Off - Bridge Mode

Follow up to my question.
Got my laptop to access the internet via the Time Capsule. How? By having my ethernet switch connected to the WAN port of the Time Capsule - not the LAN port.
Internet ->DSL Modem -> Ethernet Switch -> Time Capsule (WAN port)
I noticed that makes it so computers on my wired LAN can't use 'Airport Utility' to access the Time Capsule. I have to move the ethernet cable from the ethernet switch to a Time Capsule LAN port, in order for my wired LAN computers to see my Time Capsule.
Is there a way, so I don't have to unplug from the Time Capsule WAN - to LAN port?

I can`t set my Time Capsule

Hi people, my doubt can seem quiet simple, but I'm unable to set my Time Capsule. I'll tell you.
I a new mac user, I've got a MacBookPro, and I just bought a Time Capsule (2Tb), but I don't know to set it for first time. I've followed the next steps:
1 - I've connect the TC to my router WI-FI by ethernet cable.
2 - I've plug in my TC.
3 - I've started my MacBookPro.
4 - I've started "Airport Utility" from folder "Utilities" (in "Applications").
5 - But then start the problem, 'cause Airport Utility doesn't find any base station or gadget, just say me that internet is OK, but the software can be hours searching with the next message: "Not found any Airport base station set. Airport utility will continue searching". So, after hours, I don't get any answer.
S.O.S. friends.
Thanks in advanced and sorry for my english.

But now, I've got a new question:
Does TC just work linked to the main router?
Is not possible that TC works by wi-fi, without cables?
Thanks.
Ok,, the TC is primarily designed to use ethernet WAN.. if you try and use wifi to connect it is not as good or reliable. You gain nothing.. but it depends on what you mean..
If the wifi from the existing router is good.. just turn off wifi in the TC.. plugged into the main router by ethernet you are now accessing it as fast as you would directly.. If you want faster connection, plug ethernet directly into TC lan port.
If you join by wireless to the existing router.. the ethernet ports go off.. there is no wifi from the TC to the rest of the network..it is just a client. And you will double hop the wireless which means half the speed.
Test it yourself.. that is the best way to learn. Hold down the option key and select wireless mode.. join will then be available.. although you may have to use 5.6 airport utility to do it.
The exception to this is if the main router is another apple model.. then the TC can use extend wireless.. but I am guessing that you have a wireless modem router not an airport extreme etc.

Internet - AirPort Extreme (b/g) - Time Capsule - File Server

I've got a small office network where files are served off a Mac mini, and iMacs connected via 802.11n wifi to the wired mini via Time Capsule. I have a spare AEBS (b/g) that I was thinking of setting it up for iPhone and guest access of internet. To keep the mini and iMacs secure, the set-up would be:
Internet -> AirPort Extreme (b/g) -> Time Capsule -> Mac mini and iMacs
The only issue I'm contemplating - the slower Ethernet ports on the Extreme - which I don't think is a problem for connecting to the Internet. Is there anything else I should be concerned about regarding network performance?
Thanks in advance for the collective wisdom!
Message was edited by: openarchitecture

That would work. The Ethernet ports on the AirPort Extreme base station (AEBS) is faster than your internet connection so you shouldn't have a problem.

How do i set my time capsule up to function as an external hard drive

How do i set my time capsule up to function as an external hard drive? Is this even possible? I had a friend tell me it woudl be a good set up to get a time capsule with my Macbook Air to use as a gigantic external hard drive but then was unbale to wlak me through the setup after I bought the equipment. Any suggestions?

It depends on what you already have equipment wise..
Just bridge the TC..
I cannot walk you through it either if you use v6 airport utility.. due to my refusing to run Lion until it gets network issues sorted.
Download and run the real utility http://support.apple.com/kb/DL1482
Go to manual setup..
Internet tab
Connection sharing.. select off bridge mode in the drop down box.
You can then if you like turn off wireless under airport wireless.. The TC is now a plain network client with hard disk.
Personally I would keep the wireless on but sort the channels manually if you already have a wireless AP or router.

Having trouble setting up Time capsule...

I just bought a new iMac last night. I also picked up Time Capsule and Apple TV. I'm having a problem setting up Time Capsule correctly. I'll go through what I did step by step and hopefully someone can help me as I've never tried to set up a wireless network before.
I'm connected to the internet via Comcast. I have the outside cable coming into the modem and the ethernet cable from the modem i have plugged into TC's WAN port (the one with the gear logo).
I start by opening Airport Utility ( I upgraded to the most recent version using the install disc that came with TC) and it recognizes TC in the left side of the window. It says it found TC with default settings and gives a name for it and an Airport ID. I click continue.
The next window prompts me to name the TC and assign a password. I do so and click continue.
The next window gives me some options about setting up a new or existing wireless network. It says it found some existing networks which I assume are my neighbors. I select "I don't have a wireless network and want to create one". I click continue.
The next window prompts me to give a name and security level to the new network. I provide a name and select WPA/WPA2 Personal and enter and verify a password. I click continue.
The next window asks whether I'd like TC to be in Bridge mode or Share a single IP address using DHCP and NAT.
If I click Share a single IP, a popup tells me "This will cause my TC to continue to blink amber and do I want to ignore this and continue?". So I figure this can't be a good thing and I click on Bridge mode not really knowing what it means.
The next window asks me to enter the TCP/IP info from my ISP. It also says to choose "Using DHCP" if I receive an IP address automatically. So in the box where it says "Configure IPv4", I select "Using DHCP" and there is an IP address and Subnet mask with numbers after each. Below that is Router Address, with fields for DNS Server, Domain Name and DHCP Client ID. These fields are blank. I click continue.
The next window says TC will use these settings:
TC name - Jim's Time Capsule
Wireless Mode - Create a wireless network
Network Name - Jim's Network
Wireless Security - WPA/WPA2 Personal
Connect Using - Ethernet
Configure IPv4 - Using DHCP
IP Address - (Provided Automatically)
If settings are correct, click Update to finish setting up your TC or click Go Back to change settings. I click Update and a box tells me that the device and its network service will be temporarily unavailable and do I want to continue? I click continue.
The next window tells me that the settings for TC have been updated successfully and its being configured. I then get a window reporting a problem.It says-
"Problem 1 of 1: Internet Connection
Your Apple wireless device does not have a valid IP address. Make sure your Apple wireless device is connected to your broadband modem or local network, verify your settings and try again. If you still can't connect, call your ISP."
There are two boxes with options. The first is "Connect Using" and "ethernet" is selected with "PPoE" being the other option. The second box says "Configure IPv4" and "Using DHCP" is selected, and "Manually" is the other option.
Obviously, I'm doing something wrong, but I don't have a clue. I'm getting online fine when I plug the ethernet cable into the back of the iMac. I've reset the modem by hitting the reset button. The light turns green on the TC but I can't connect to the internet. Any ideas? Feel free to call me a big dummy
Jim

Thank you, Jim Somoygi. I had a similar multi-hour odyssey with a AE and a Comcast cable modem.
This solved the seemingly endless blinking amber light:
1. unplug power from the modem and AE (or time capsule). Go get a beverage of your choice (wait a couple of minutes).
2. My modem has a battery backup (Comcast phone service). So, I pressed a tiny reset button on the back of the Comcast modem (it's made by Arris). With the battery backup, I'm not sure I would have been able to reset the modem simply by unplugging.
3. Make sure there is an ethernet cable connecting the cable modem and the AE or TC
4. Plug the modem back in, wait for the lights to come on. I also had to press a "standby" button on the front of the modem to get all the lights to come on.
5. Plug in the AE (or TC)
6. Green light on the AE (it's not easy being green)
7. Choose the appropriate Airport network & surf away.
I will say that the problem seems to be with the modem, rather than the AE. Once I reset the modem, I could configure the AE with ease. Once the AE is configured, it is absolutely rock stable. Before I fiddled with the network & brought this on myself, I enjoyed shockingly stable networking with the AE -- much better than with previous attempts with Netgear or Buffalo products (although I do like the ease with which Buffalo products can be configured together, using their proprietary handshaking protocol "AOSS").

I have just update my MacBook to Snow Leopard 10.6.3. Unfortunately I can not now connect to the internet. I have a time capsule that is connected to a router. This is working with other devices but if I try to connect with the MB everything stops?

I have updated my MB to Snow Leopard 10.6.3 - I know this means I am a little behind the times but the problems I am now having seem to justify my reluctance. Now am unable to connect to the internet! I use a time capsule connected via a router. Everything is still OK with every other device (PC, I phone, Ipod) in the house so I know the "Network" is still enabled and there is no problem with the ISP. Strangley whenever I boot up the MB it appears to freeze the network such that the other devices also will then not access the internet. To regain access I have to turn off the MB and reset the router. Any help gratefully recieved as I have tried some of the ideas i have found in the internet but nothing is working. Thanks.

That's odd.
Try this: Unplug your Time Capsule and your router. On your MBP, click the Wi-Fi icon and select "Open Network Preferences".
Click the lock icon to authenticate, then click the "gear" and select "set service order". Wherever AirPort (or Wi-Fi - I forget what Snow Leopard calls it) appears, drag it elsewhere in the list. Click OK, then Apply, then power up your router and TC.
If that doesn't result in any change, repeat the above but try making the service(s) you do not need "inactive".
The purpose of this is to reset or at least change your Network Preferences, which somehow got confused upon upgrading to SL.

No internet access after 7.2.1 Firmware Update

I can not get internet access after performing this Firmware Update. I have a green light on my Airport Extreme, and in the System Preferences Network pane it states that I am connected to the internet via Airport. Has anyone else had this problem and been able to resolve it?
I have a cable modem and have reset it several times. I have also uploaded the firmware update again. I've tried to go back to the previous version of the firmware but it does not seem to be available anywhere, and does not show up as an option in the Airport Utility using Manual Set Up option.

I have the same problem. ATT DSL modem. Updated my firmware and lost all connectivity. If I bypass the AEBS, it works just fine. Also lost my Apple TV in iTunes after the update. Frustrating!
Let me know if you figure it out.

Can i access my data on time capsule from some other network

can i access my data on time capsule from some other network that is my data at home from office over internet

There is plenty of info out there if you google..
Here is a summary I just put into another thread.
Remote access has been added back into iCloud that was in MobileMe..
Read the info on setting it up from cloud service.. BTMM.
http://www.apple.com/support/icloud/back-to-my-mac/
If you want to do it without the cloud service, you have one major issue.. the public IP for WAN..
The internal IP of the TC.. which will default to 10.0.1.1 btw.. is irrelevant. It is the IP of the WAN which you use to access the TC over the internet. And here you have a problem.. the TC does not include dyndns service. So unless you have a static IP address from your ISP, this will cause you grief.
(If it is offered by your ISP.. get a static IP.. that eliminates all the issues.. and is far superior. Even dyndns service has issues if your public IP rotates too often. It is generally an extra cost item and requires a business account but some ISP offer it cheap or even free.. I joined an ISP that offered static ip for free because it gives me the ability to remote access my network without all the hassles you will see below.)
There are ways around it.. setting up your own domain for instance.
http://dyn.com/support/airport-time-capsule-with-dynamic-dns/
But it is easier to simply use a different router.. almost all of them have dyndns service available.. place the TC behind the router in bridge and forward port 548 TCP to it.
This is a bit old but still relevant.
http://gigaom.com/apple/access-your-time-capsule-over-the-internet/
Note .. there is no ftp, http, ssh (there is actually but it isn't accessible), or any other service to allow connection other than AFP.. so you must use a Mac in remote location to access the TC.
The setup for the two methods is slightly different in the TC.. in the first instance, you need to turn on WAN access via disk sharing page in the manual setup.
In the second case you do not need this.
Remember security and put strong passwords on the disk. There are still security questions about this.
If security is important.. there is a third and better (IMO) method and that is vpn.. you will need to buy a vpn router as TC also missed out on that.. establish a vpn with the main router and that will allow you access to your network.. you will also then be able to use SMB remotely not just AFP.
Also if this office is a large company they should be running a firewall, which would block your access to home. You should check your IT admin people for what is allowed.. generally the only acceptable method is vpn otherwise you can drag viruses and trojans right into the network without the firewall catching them.

How to set up time capsule with BT home hub 4.0 & Openreach

Idiots guide needed.
My TimeCapsule (year old model) had been running well from my BT Openreach box (without using the Home Hub 4.0) but recently had issues with connection dropping - BT said they've sorted out their end and can't see any remaining issues and can't offer me any more support if I'm not using the Home Hub 4.0
I reset the TC to run straight from the Openreach Box still have issues with wi-fi dropping in and out (both on ethernet and wi-fi).
Can I:....
1) set up Time Capsule running from BT Home Hub 4.0 which itself runs from BT Openreach white box (thus continuing to get support from BT)
or should i go back to
2) Time Capsule running straight from BT Openreach Box
Can some one post an idiots guide to either option?
Other stuff that may be important.
Macbook air running Yosemite (mid 2011 model)
Apple TV
Airportexpress
Time Capsule
2 x iphone 4s
Kids PC
Ethernet and wifi for above - I generally run everything hard wired via ethernet.

The easiest and sure way is to use bridge on the TC as the method of connection. The TC then becomes a device in your network and gets its IP from the main router that I presume BT supply.
Method is,
1. Plug the TC WAN port into the BT supplied modem by ethernet.
2. Plug the computer you are using for the setup into the TC by ethernet.
3. Run the airport utility .. go to internet tab on the top menu..
In the bottom option, Connection Sharing choose off (bridged mode)
4. Go to the wireless page and setup wireless connection as you like it.. using whichever band you want. And make sure security is set to the highest setting, wpa2 personal. Put in a decent wireless passkey.
5. Press the update and fix whatever else the TC will show as needing fixing.. usually security stuff.
6. You can then disconnect the ethernet and connect by wireless if you want. Any port on the TC will now be a LAN port, including WAN.
This is assuming BT supply a wireless router with built in vdsl/other type of modem. If so you normally will not be able to bridge the modem, unless BT are using pppoe authentication which they haven't in the past.
If you really need to use the TC as a router then you will need to work out an alternative method. You can double NAT by placing the TC in the DMZ of the BT router if that is an option. It is not without issues in general.

How to set up time capsule with BT Infinity

how to set up time capsule with BT Infinity

The easiest and sure way is to use bridge on the TC as the method of connection. The TC then becomes a device in your network and gets its IP from the main router that I presume BT supply.
Method is,
1. Plug the TC WAN port into the BT supplied modem by ethernet.
2. Plug the computer you are using for the setup into the TC by ethernet.
3. Run the airport utility .. go to internet tab on the top menu..
In the bottom option, Connection Sharing choose off (bridged mode)
4. Go to the wireless page and setup wireless connection as you like it.. using whichever band you want. And make sure security is set to the highest setting, wpa2 personal. Put in a decent wireless passkey.
5. Press the update and fix whatever else the TC will show as needing fixing.. usually security stuff.
6. You can then disconnect the ethernet and connect by wireless if you want. Any port on the TC will now be a LAN port, including WAN.
This is assuming BT supply a wireless router with built in vdsl/other type of modem. If so you normally will not be able to bridge the modem, unless BT are using pppoe authentication which they haven't in the past.
If you really need to use the TC as a router then you will need to work out an alternative method. You can double NAT by placing the TC in the DMZ of the BT router if that is an option. It is not without issues in general.

No internet access after bootup on some clients.

Hi,
Some of our client pc's do not have internet access after bootup in the morning. The quick solution is to login as administrator disable & re-enable the network adapter and than everything is fine for a few more days. There is nothing showing up in the
event viewer and it doesn't always happen.
Can anyone advise on how best to track down the problem?
Thanks.

Cheers, I noticed that the DHCP role is installed but the service has stopped. When I start it, it stopped straight away.
I think that's because the router has an ip address of 192.168.0.1 and sbs server currently has an ip address of 192.168.0.10. Do I have to change the router ip address to something else and set the server to 192.168.0.1?

No Internet access after setting up time capsule

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