No Internet Access wtih NetGear N600

helo guys.  I have just moved home and the boardband has activated on 25th April.  it kept dropping (say no internet access), signal is perfect.  I had almost no internet from this morning till now.  I am running a NetGear Dual band N600.  Please let me know if I got the correct settings with my N600.

Hi Welcome to the forums  as your connection has just gone live you are still in a 10 day line training period during which time  you may disconnect  and speeds vary 
Here are some help pages done by CL Keith http://www.btinternet.com/~cbeddoe/speed/Speed.html
also post your full hub stats details shown in this link http://www.btinternet.com/~cbeddoe/others/adslstats.html
Can you also post the full results fromBT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket  
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • How do I use a netgear N600 router with Infinity 1

    I have searched various forums etc. with mixed success so am hoping that someone here can give me an idiot's guide to connecting to the internet using my netgear N600 router rather than using the BT Homehub 5. BT say that I can do it (despite my router being set up for ADSL and the HH5 being set up for VDSL) but that they can't tell me how! They sent me an email with various details I would need but I can't see where most of them need to be added when I connect to the netgear set up wizard. What I could see I filled in but when I tried to connect the netgear genie told me the ADSL cable wasn't connected. Can anyone give me a step by step guide of what to do please? I would be very grateful. Thanks 

    nicolawatt wrote:
    I just have the homehub 5 - I have seen various complicated descriptions elsewhere explaining how to use the HH5 as just a modem or how to just connect directly with the Netgear but all have been a bit over my head!
    The HH5 cannot be used as a stand alone modem. You could use the Netgear as a simple wireless access point, but you would lose most of the functions, and would be better off using a proper wireless access point.
    You cannot use the Netgear as a router, without a modem.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • New WRT320N - slow internet access help!

    Hi, we'e just installed a new WRT320N. We have broadband access via Virgin Broadband and have a fairly new modem. When we access the internet via the router it is really slow. This is the case whether the connection is wired (our PC doesn't have wireless, so the connection is wired - ie cable between router and modem and then cable between router and PC) or wireless (ie PC with wireless n card). If I unplug both and reboot, connection is initially fast and then slows down again.
    If I connect the computer directly to the modem, the speed of internet access is fine. So there is nothing wrong with broadband generally, it is definitely something to do with the Linksys router and possibly the way it is communicating with the modem.
    The one thing I've noticed is that when connected directly via modem without the router, speed is 100 mbps whereas when connected with Linksys router, speed is 1.0 Gbps.
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    Virgin tech guys said we might need Linksys firmware update?
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    100Mbps is the maximum supported on a Virgin modem, whereas your "gigabit" router is capable of outputting at 1Gbps or 1000Mbps. This is normal and has no bearing on your issue.
    Go into the router config page at 192.168.1.1, change the MTU size to 1350, reboot both modem and router and see if that makes any difference.
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    Message Edited by Matt Hall on 02-07-2010 07:13 PM

  • Time Capsule - how to gain "over-the-internet" access from Windows 7!

    Hi guys,
    I've been fighting for such a long time with my Time Capsule. I have no idea how to gain access "over-the-internet" on a PC (Windows 7) which is running on  another network. My Time Capsule is set up with my Macbook Pro at home running Lion OSX, and i have internet connection. My brother who also uses Macbook has no problems connecting to my Time Capsule - through finder (connect to a server). But how do I gain "over-the-internet" access to my Time Capsule through a PC (Windows 7) from my office? Is there please someone who can guide me step-by-step, how to gain connection to my TC through a PC? Or maybe just an explantaion what has to be done on the PC before this thing can work out! This was the main reason to why i bought Time Capsule - besides of the Time Machine function. I also have an iCloud account (earlier Mobile Me), if that makes any difference.
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    There is no way to do it from windows direct to the TC.
    It only presents AFP to the WAN side. And most ISP block SMB from internet access due to risks. There is AFAIK, no suitable AFP protocol utility for windows at the moment. If you google and find one, be aware it probably will not work to your satisfaction anyway.
    You must use a Mac to access AFP but even then it is not a secure protocol and I would recommend against it anyway.
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    Anyway, your choices are.. return the TC and buy something more suited to the job.
    Or if return is now impossible sell the TC on ebay.. etc and do the same thing.. buy a more suitable NAS.
    Or buy a cheap mac mini (even second hand) and use that for communications with home.
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  • Very slow internet access..... - interesting issue !

    I have 3 computers at home: PC XP, PC Vista and a new imac 24'' since 4 weeks....
    As side comment I'm disappointed in Apple... I expected much more… more issues than Vista seems….
    10.4.11 + Safari 3.0.4 + Firefox.
    Internet on my Mac is very slow. On the same network (wireless with WEP 128) when I enter a new page on my PC and Mac at the same time it take to the Mac approx 5 time more time to display (safari or firefox)…
    On safari I have empty the cash and “reset safari”…still the same….its dam slow for Internet access. I also removed the Wireless encryption but still the same….
    Does somebody have a clue what it could be?

    The DNS is coming from the dsl provider. Very often your router simply gets the dns automatically. With Leopard, I suspect some of the settings are such that things time out before the dns gets through. What I did was look up what the actual IP number of the dsl providers dns was. I added the IP number of the dns provider to my router. So far that seems to have solved my WiFi delays with Leopard (although that could just be a co-incidence).
    Exactly how you add the IP number to a router is router dependent. Mine is a netgear, and you do it through a web page link to the router's IP number (which will be listed in the manufacturer's handbook). Generally something like 192.168.0.1
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  • Self-Assigned IP via router - no internet access - HELP!

    Hi all,
    I have 10.5.7 leopard installed on my C2D Macbook.
    In the past, I never had any issues connecting to wireless routers with internet connection.
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    I have attempted the following:
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    2) Deleted network connections and re-created them, rebooted in safe & PRAM modes.
    3) Deleted router Key chain permissions & changed permissions to 'access all'.
    4) Deleted plist files from /Library/Preferences/SystemConfiguration/
    5) Off Firewall & verified against the logs to ensure it is disabled.
    6) Re-installed 10.5.7 combo updates.
    7) Rebooted router, changed router channel, etc. Router is on the latest Netgear firmware.
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    Make sure your router has the latest firmware. If you are out of range of the WiFI or in a marginal area, this error simply indicates that your computer is not able to access an internet router/server and simply assigns the default IP address which is of the form 169.254.xxx.xxx. Basically it's a flag that lets you know you are not connected to a DHCP server.

  • Wifi connection but 'No Internet Access'

    We recently had BT fibre optic BB fitted and all seemed well on the day.  However very quickly devices using the wifi started to have only intermittent ‘connection’.  The devices show as having a good/strong signal, yet are often unable to access the internet, and in the case of our lap tops when we can not get online they say ‘Connected’ to the wifi but they also say ‘No Internet Access’.  The iPad minis we have also show as connected, with good signal, but just will not access the internet.
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    My frustration with this is compounded by the fact I had a basic Netgear wireless router running on a bog standard Virgin Media BB connection, never stronger than about 3 megs, that covered the whole house from exactly the same spot as the Homehub. 
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    Thanks in advance.

    From reading your original post, the issue doesn't seem to be wth wireless signal strength - your devices are connected to wireless but just can't make an internet connection, correct?
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    2. Your hub isn't connected to broadband.  You should be able to see this from the 'b' light on the hub.  Again, doesn;t sound like your problem.
    3. The device connects correctly to the wireles hub but fails to get an IP address.  You can check IP address assignments on the hub itself by pointing your browser at bthomehub.home, going to Advanced Settings and then DHCP Table (this is for a HH3).  You can also check the IP address assignment on your laptops, but I don't know what OS you're using so I can't tell you how to do that.  If the device is failing to get an IP address then I'd try restarting the Hub.
    4. Your devices are connecting to the Hub's BTWiFi network instead of your real network (this happens regularly with my iPhone and iPad).  Force a reconnect to your real network.
    Hope this helps!

  • Green light, network recognized, still no internet access

    Hi all,
    After a day of tinkering with my new AEBS 802.11n, I finally got the network up and running, after reinstalling the Airport Utility software and configuring the AEBS settings manually. Yay. But still, I can't get on line. There the AEBS sits, with its glowing green light taunting me, and my MacBook tells me I'm connected to my network, yet zip, nada, no internet access. I've tried unplugging and recycling the modem and the AEBS, separately and together, to no avail.
    Does anyone have any advice?
    Thanks! Kate

    hi kate - oh, i had similar experiences (maybe have a look at http://discussions.apple.com/thread.jspa?threadID=1087373&tstart=0). so for me it looks like a tcp/ip address missmatch. do maybe the following:
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    - connect the modem/router using an ethernet cable (mine is yellow) directly to your computer
    - open safari and enter the address 192.168.1.1 (if you have a netopia modem or 192.168.0.1 if you have a netgear modem or the address of your specific modem/router .... ... right, that's the address you should look for )
    - if you have found the right address the a message will follow that you should enter the modem/routers userid and password mostly "admin" and "1234"
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    - set the network mask to 255.255.255.0
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    - reconfigure and restart the airport
    - open in the systems menue from your computer (i don't know the english name of the main mac configuration tool ...), open network, go the tcp/ip and renew the DCHP-lease (also your computer must get a new valid ip adress)
    - open safari and then you should come to the internet ...
    hope this helps

  • I need to know how to connect to internet using the netgear n150 wireless router

    I recently signed up with comcast internet.  They supplied a NETGEAR N150 wireless router.  After following instructions that came with router, I still cannot use the router to connect to the internet.  The computer has to be connected directly to the modem for internet access.  HELP!!!!

    Here are some of the recommended setting from Apple.  Maybe that will help.
    http://support.apple.com/kb/HT4199
    Regards,
    Captfred

  • Connected to Router, but not getting any Internet access

    Hello,
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    6 months ago I moved out and have been using a direct Ethernet connection to my Road Runner Cable modem. No problem.
    Yesterday I did some rearranging of my apartment, and now my computer isn't near a cable outlet. So I got the old router old and started getting it running.
    Over many stress filled hours I have it at the point where my MBP is connected to the network (I named it, gave it a password, it shows a strong signal), but I have no Internet access. I even ran the Network Diagnostics a couple times, and it said my Internet connection appeared to be working correctly. Yet I can't open up any pages in Safari.
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    Thank you!

    Hi Rod,
    Let me start by mentioning that when I hit the 'reply' button to write this post, it took more than 6 min for the page to appear. During that time, the 'connected time' displayed to the right of the 'radar' icon slid in and out dozens of times (indicating a dropped connection). If you have the 'magic' broth, I'd be happy to drink it.
    You must have seen my posting on the InformationWeek website, which I wrote on after reading the review of the MacBook products in their email newsletter that I receive. I normally don't post on blogs but after reading the pulp in that review - after trying AppleCare and the Genius bar and seeing all of the posts here (with no fix forthcoming from Apple), I felt the need to both vent and to seek a solution outside of these discussion pages.
    I have posted the details of my MBP/Airport connectivity issues in detail on other threads here but I would be happy to reiterate them.
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    I have tried all of the suggestions posted on the discussion board (resetting the CSM, PMU, etc). But, like everyone else, to no avail.
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    And, I might add that I've been an 'enthusiastic' Apple user since 1979. I've owned almost every model along the way - except for the LISA. In the past year alone, I've encouraged four people to 'switch' to Mac (three of whom I actually accompanied to the Apple Store and helped them with their selection). So, I'm a longtime - happy - user (my wife has a PBG4, my daugher a MacBook, my son a new MBP, plus I have an iMac and a CubeG4) who has hit a bump in the road and have become very frustrated by the fact that Apple does not appear to be responding to a real issue.
    I welcome any advice that you might have to offer.

  • TS1398 my wifi is showing connected but i am not getting internet access.  When  in the settings wifi settings  you can see the wheel or timer spinning but never a check mark like my other iPad.

    my wifi is showing connected but i am not getting internet access.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
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        •    Launch Settings app
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    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Bridging a Westell 9100EM Router to a Netgear N600

    Hello there,
      I was wondering if there was a way to turn my Westell 9100EM Router into an access point/bridge, so I can setup my Netgear N600 Router to work as a client, so that the signal is evenly and more furtherer spread across my house. I am an intermediate when it comes to networking, so a step-by-step would be heavily appreciated. Thank you! 

    If you have FiOS TV service, then you shouldn't bridge it.  Verizon interlaced so many TV features into the westell router that it would probably put a damper on your FiOS TV experience.
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    The Video On Demand
    The Widgets
    Caller ID on TV
    Multi Room DVR 
    Remote DVR 
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    Can I use my wireless or an extra router along with the Verizon provided router?
    If you don't have FiOS TV service, then Check Which Wan LIGHT is lit on your router.
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    If you have Coax WAN Lit, then you can make a choice.
    You can hook up ethernet cable from the Verizon ONT directly to your router. Call Verizon and ask them to switch you to ethernet (online chat also might be able to help you do this)
    You can try bridging the modem using one of the methods listed in this FAQ

  • Apple tv and Netgear N600

    We have a Netgear N600 dual frequency router and it gives us endless problems trying to connect with Apple TV (v6.2) either on 5g or 2.3. Most of the time I need to disconnect from the modem and reconnect before ATV can connect with the internet/iTunes store. As the password must be re-entered each time this is incredibly irritating. Sometimes even that doesn't work. Does anyone else have this problem with this combination or else any suggestions?

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
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    The following article(s) may help you.
    Troubleshooting Wi-Fi networks and connections
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    Sources of Interference
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

  • Will my Lenovo W510 WiFi work with a 2.4:5Ghz Netgear N600 WNDR3400 dual-band home broadband router?

    My first post ever ... so please be gentle with me.
    BACKGROUND:
    1. I'm considering a new router to replace my Linksys WRT54G.
    2. The Netgear N600 WNDR3400 dual-band home broadband router has a simultaneous 2.4Ghz & 5Ghz AP capability.
    3. While I know my Lenovo W510 WiFi works fine at 2.4 Ghz (802.11G), my question is:
    QUESTION:
    Q: Will my Lenovo W510 laptop wireless card connect at 5Ghz?
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    00:19.0 Ethernet controller [0200]: Intel Corporation 82577LM Gigabit Network Connection [8086:10ea] (rev 06)
    03:00.0 Network controller [0280]: Intel Corporation Centrino Ultimate-N 6300 [8086:4238] (rev 35)
    $ /sbin/lspci -nn -s 03:00.0
    WHICH REPORTED:
    03:00.0 Network controller [0280]: Intel Corporation Centrino Ultimate-N 6300 [8086:4238] (rev 35)
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    WHICH REPORTED:
    03:00.0 Network controller: Intel Corporation Centrino Ultimate-N 6300 (rev 35)
        Subsystem: Intel Corporation Centrino Ultimate-N 6300 3x3 AGN
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0, Cache Line Size: 64 bytes
        Interrupt: pin A routed to IRQ 32
        Region 0: Memory at f2000000 (64-bit, non-prefetchable) [size=8K]
        Capabilities: <access denied>
        Kernel driver in use: iwlwifi
        Kernel modules: iwlwifi
    $ /sbin/modinfo iwlwifi
    WHICH REPORTED (edited):
    filename:       /lib/modules/2.6.32-279.5.1.el6.x86_64/kernel/driv​ers/net/wireless/iwlwifi/iwlwifi.ko
    alias:          iwlagn
    description:    Intel(R) Wireless WiFi Link AGN driver for Linux
    ... stuff ...
    parm:           11n_disable:disable 11n functionality (int)
    parm:           5ghz_disable:disable 5GHz band (default: 0 [enabled]) (bool)
    ... stuff ...

    As an update, I bought the WNDR3400v2 router and am supremely disappointed with its lack of power - but - the Lenovo W510 DOES work perfectly fine connecting to both the 2.4Ghz and 5Ghz radios.
    The problem is the signal strength only twenty feet away up one floor is dismal (as compared to what it was with the ancient Linksys WRT54G for example).
    What bothers me is that Netgear goes to great lengths to hide the power output of the radio so I 'suspect' that it is anemic and I don't (yet anyway) suspect the radio on the W510 laptop. Netgear support would only tell me the EIRP at 2.4GHz is 20dBm, and at 5GHz it's double that. So I can only assume the power output from that. If I assume a 5dBi antenna gain for both frequencies, that results in a power output guesstimate of 15dBm (32mW) at 2.4GHz and double that at, i.e., 18dBm or 64mW, at 5GHz.
    The other side of the equation, of course, is the power & gain of the W510 radio & antenna.
    Do we have specs for the W510 power output & antenna gain (e.g., a typical laptop is about 50mW (roughly 15 to 18 dBm)  pushed into an antenna with a gain of about 1/2 dBi to about 1 dBi at best, regardless of what the specification sheet intimates)?

  • Guest Internet access in the Enterprise

    We have set up guest internet access in our enterprise using GRE tunneling with a PIX. I'm trying to determine the best way to do authentication for users on this guest network.
    I think I can do RADIUS (using ACS) with the PIX as an NAS. Question is can I use a different type of server (such as MS IAS)? Can I use either one to utilize an existing MS Active Directory database?
    If I use radius on the pix for authentication, a login prompt pops up when a user tries to use the web. Is there a way to redirect users to a web page first and have the login embedded on the page? This is done in hotels now and I don't know if there's a Cisco solution for this.

    The following documents lists all the supported Databases,
    http://www.cisco.com/univercd/cc/td/doc/product/access/acs_soft/csacs4nt/acs33/user/d.htm

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