No internet on app store/itunes (it is connected!)
App store and itunes will not allow connection to internet.
Internet is connected in all other programs...
Try this to change your payment method: http://support.apple.com/kb/PH12507
Similar Messages
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I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
Can't connect to the App store, iTunes and software update with MBP 13
Hi,
I have a MBP 13 from 2011 and I have a really annoying problem with connecting it to the App Store, iTunes and the software update. It claims that I have no internet/wifi/network, although I clearly have it since I am watching series through Netflix and are on Facebook at the same time. So naturally I started to look in to the firewall and it works fine, since it does not and has never blocked any other Apple products/programs. So I continued looking everywhere in the computer, found nothing. And finally I decided to re-install the MBP and I still cannot connect to neither of these programs.
I feel that it is really unnecessary to hand the MBP in for service for a problem like this, so I was wondering if there is someone out there who has a solution to this problem? Beacue , as I mentioned earlier, my internet/wifi is working perfectly with everything else, so I really do not understand why App Store, iTunes and the software update does not work.Hello there, Victoria Nisoho.
The following Knowledge Base article should be of use for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierraHey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.
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Hi All,
Whenever i try to open the App Store/iTunes store on the iphone, i get the error "the item you've requested is not currently available in the indian store".
This happens whenever there is link for an App that i want to download and it happens for each and every app which is easily available on iTunes from PC. I dnt know what the problem is because of my friends who has an iPhone is able to access it, so its even more weird.The only difference is that she has an legally unlocked iPhone and i have the "other one". Please help...because it is very frustrating to everytime go on to the PC to download an App.Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!
Can't connect to the iTunes Store
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Why am I not able to access the app store, itunes and safari since upgrading to Mavericks 10.9?
IT tells me they would have to revert to the old OS which they don't want to do or can't do? I have been two months without access. I am at a loss. any help or guidance would be appreciated. I work for state government and our servers are PC-based which I think where the problem is. Is there a work around to gain access to the app store, itunes and safari. The app store icon indicates I have updates available but I am stuck. Please advise.
I know safari is mac's native browser. Since updating to OSX10.9, I have not been able to open safari. Firefox works fine but I preferred safari. Safari just won't open, it acts like it wants to, but the progress bar goes about half way across and stops. What other information do I need to supply?
This is a very frustrating problem when I see that there are updates to apply, but am unable to open the app store to get them. I can't even see them.
IT, in my opinion, has almost thrown in the towel since they are more PC-based.I believe it is a connection problem but they have been unable to fix it. They blame mac for a hasty upgrade release that was not fully tested to see if there were any Mac/PC connection issues.
Thanks for any help you can provide. -
Have Just downloaded ios6 on my i phone in the UK & it has automatically switched the app store & itunes over to the USA store showing everything in dollars.How do I get this back to the UK store in the i phone settings.
http://support.apple.com/kb/HT1311
The Apple way -
I've suddenly lost multiple apps (including settings, App Store, iTunes, camera, photos etc). How do I get them back?
Thanks for replies, however...
Tried turning off/on and hard resetting - didn't work.
Spotlight search didn't find them either.
Had about 5 pages of apps - now only have 2 so they're not on another page.
The settings app is missing too so can't reset through settings.
They were all there last night but my ipad is almost empty when I picked it up tonight. -
Can I force App Store/iTunes to require CCV prior to purchasing?
As I have my credit card details saved in my Apple account, I'm worried that someone who has access to my iTunes or my iPhone will be able to make purchases using my credit card if I was recently logged in. Is it therefore possible to force Apple's App Store, iTunes Store AND Online Store to require credit card verification prior to permitting payment or should I just remove my credit card details?
ThanksI don't even have a App Store icon on the phone. Is there a setting that is screwed up?
First swipe to the Spotlight search facility on your iPhone and type App Store. Does the App store show in the list?
If not, have Restrictions been activated on your phone (Settings/General/Restrictions) and installing apps restricted/turned off? -
Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.Click here and follow the instructions to change the iTunes Store country.
(97125) -
i am from iran. i can not download from app store. iTune gives me such an error like this : you must download version 11.1 iTune and when i want to do that i can not.
Try Here > https://discussions.apple.com/thread/4074945?tstart=0
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HT1338 App Store / iTunes language - forced for location, want English
Mountain Lion needs to be purchased via App Store, which forces you to use the local one for your country. Fair enough, could manage to do so, but after installing, App Store itself has now local languge GUI (Dutch), when I keep everything otherwise in English. Same goes for iTunes - GUI in Dutch when I want it in English. Darn!
Most annoying... I really hate mixing languages in my system - and so far been able to keep all neatly in English only.
Any clue if there's a way to change the GUI of App Store / iTunes to English - even if they then hook with the local selection of available stuff anyhow? I'm really not annoyed by forced local selections with both applications, only about the interface language itself.
Thanks for any tips in advance,
AmsterMacAre you referring to the Customer Reviews? iTunes doesn't distinguish which language is used by the customer in writing the review so it can't filter out those you don't want to see. In fact someone could write one review and use many languages in it, but it seems those that speak German are the most vocal in the Swiss store.
This is also a user forum. Responses are from other users of Apple products. It is mainly for other users helping you with a problem that they can fix. If you want to give feedback to Apple select Provide iTunes Feedback from the iTunes menu from within the iTunes application. -
Does Migration Assistant move native apps like App Store, iTunes etc to a new MBP?
I want to replace my current 2010 13" MBP running Lion with a new 13" MBP 2.9 GHz (not Retina) running either Lion or Mountain Lion. I want to make sure that Migration Assistant does not move the (recently) very buggy native apps on my current machine (App Store, iTunes, iPhoto) to the new machine.
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I just bought an iphone4 and is connected to my wifi at home but I can't bring anything up in the app store, itunes, etc. My husband has a droid 2 and he has no problems with the wifi? Any ideas?
If you look at the top left of your screen you will either see a 3G (or 4G if you have AT&T) or you will see the wi-fi symbol. If you don't see the wi-fi symbol you are connecting to Gmail through your cellular data plan, not via wi-fi.
To answer your question, it doesn't happen often but when it does the steps I mentioned above will normally resolve it. Hopefully you won't have any further problem with this.
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