No Internet outside on Curve 8520

I can't get internet outside of our home wifi range. I used to be able to get it then we deleted bbm and I couldn't use internet anywhere. Managed to get internet at home but still can't get it outside, where I use it most.

Deleting BBM also deletes internet if your phone is on contract, with some phones. I suggest you ask someone in a store. They will be able to help you.

Similar Messages

  • Internet on blackberry curve 8520 web n walk not working!

    I just added on unlimited interent to my t-mobile plan and the web'n'walk application is not letting me accessthe internet. It shows up on my plan that the internet has been added on.
    I get a message saying : Unable to connect to the internet, please try again later. If the problem persists please contact your service provider.
    I've already re-booted it but still get the same message.

    Hi
    Do what it says. Check with your service provider. Does the unlimited allowance include the BB service? Ask them whilst you check with them. Generic plans don't include BIS.
    http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • Blackberry Curve 8520 how to disable Edge and surf on WIFI only

    Hi,
    Could anybody help me to disable Edge network on vodafone and only phone connects to WIFI when using internet on Blackberry Curve 8520.
    It would be great help!

    Just turn off Mobile network. Uncheck the box. Doing that means you can't make phone calls, though. That's the only way. If they're both on and a wifi connection is present it is supposed to use that first but some say it still uses mobile data sometimes.
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  • Help with Internet Settings for Blackberry Curve 8520 On Orange Pay-Monthly

    I need help with my internet settings I'm currently on Orange Pay-Monthly and have recently bought a second hand Blackberry Curve 8520 which is unlocked but used to be on 02! I don't have a clue on what to do or where to start all I know is in the top right hand corner where the signal bar is it says GPRS and WIFI ! I don't want WIFI as I don't have a wireless connection and would like to get the settings for my curve so I can browse the internet and go on Facebook etc and BBM!! I've clicked on the internet logo in the menu bar but it just say's hotspot browser.. but wont let me browse!! Some one please help me !! 

    Hey BaByPaW1990,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    You can get your APN settings from your network service provider, also make sure you have a BlackBerry data plan.  
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
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  • No internet, how to connect? BB curve 8520

    Hi,
    i have a BB curve 8520, i bought it through Optus (it is unlocked now) but am connected through virgin australia
    Virgin has no settings for it and tell me to ring blackberry but i cannot find a number in australia to ring
    can anyone give me any info on how to connect it to get mms and to get onto the internet pleaseeee

    Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
    You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
    So, call Virgin and inquire about having the BlackBerry Data Plan added to your account.
    Good luck.
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  • Blackberry Curve 8520 - Internet problem connecting

    Hello, I have bought my daughter a pink bb curve 8520 for christmas. She is on the Tesco (O2 Network), phone was unlocked when purchased. I have been into Teso today to try and resolve intertnet connection issue.  Advised to load Desktop Manager disc which I have done and also installed  Opera Mini 5.1 - this I have and installed on the phone, but still no connection. I have Wi- Fi setup on the phone, this is working ok, but still no connection to the Internet.
    Could you advise how to progress? When clicking browser either get blanck white screen or " contact your service provider"  - note  Mobile Network, show that "Data Services" is set to "On" and have all the Tesco setting set up as well.
    This is very frustrating so anyone who could provide any assistance would be much appreciated.
    I have seen the word Edge in the right hand corner of the screen, not sure what this represents ?
    Thanks in advance
    Neil

    BIS (Blackberry Internet Service) is a proprietary service required for data connections on a Blackberry device. Without this you'll experience many issues with features that most people buy the BB for.
    Such as:
    Can't set up a personal email.
    Web Browsing will not work.
    Applications that require a data connection will not function. (Social Networking for example)
    and Blackberry Messenger does not work.
    I would check with your service provider to ensure that the service is provisioned on your plan.
    Disclaimer: I'm just a regular user like the rest of you. I have spent a lot of time learning the limitations of the Blackberries to know how to fix most problems. If I have suggested a fix, please give a kudo and mark as a solution!

  • Blackberry curve 8520 - can not connect onto internet

    Please help
    my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

    OK, here's the direct link:
    http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
    And a copy of the page:
    Background
    Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
    One of the service books is out of date
    The BlackBerry smartphone service book database has been cleared
    The original service books did not reach the BlackBerry smartphone
    Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
    The service books can be sent to the BlackBerry smartphone using one of the following methods:
    Method 1
    The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
    For instructions, see KB15402.
    Method 2
    The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
    Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
    In the Settings menu, click Help.
    Click Send Service Books.
    Click OK.
    Method 3
    A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
    Back to top
    Environment
    BlackBerry® Internet Service
    Back to top
    Additional Information
    A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
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  • Problems Setting up Email on Curve 8520

    I'm not able to set-up email on my new curve 8520. I know that other people have posted about it before, but I still can't seem to get it working!
    I have BIS and have already created a Blackberry ID. Whenever I go to email setup, the only option I'm presented with is "I want to create or add an email address" and when I click next it says "After you click Next teh Blackberry Internet Service setup application opens. After you finish setting up yruo email press the menu key and click close". On the next page , I'm asked for my username and password, and when I fill it in, I always get:
    "The information you provided is incorrect. Retype your user name and pasword."
    I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
    I've contacted Vodafone several times, and RIM but no one has been able to give me a solution for this. Any help would be greatly appreciated!

    heathermac wrote:
    I know that my username and password are correct, as I've double checked them in BlackBerry App World, so the issue has to be coming from somewhere else.
    Heathermac, the username and password for setting up your email on your BIS account is NOT the same as your BlackBerryID... two very different and totally separate things.
    You might want to make your BIS login the same as your BlackBerryID, that would be convenient and a good idea, but they are not the same. They are set up differently, and one does not carry over to the other.
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  • Curve 8520, 2 little things I would like to know.

    Hello everyone,
    I have a Black Berry Curve 8520 and I would like to know 2 things.
    First:
    I would like to know how to add a contact from a text message, like I just gave my number to my mate and he sends me a text how can I add his number to my contacts from his text ?
    Second:
    When some one sends me a text or calls, it comes up with there number not there name that I put as they are in my contacts, how can I make it come up with there name instead of the number because I never remember numbers ?
    Thanks in advance to those who help me.

    I am now able to connect to the Internet on my laptop via my Blackberry's data plan using Verizon.
    I'm somewhat lost with this question or the way it was worded which isn't hard for me most of the time.
    You are able to connect with your laptop over the internet using your Blackberry to access files available on your laptop or are you referring to using the iPhone as an internet connection device for your laptop?
    Message was edited by: Allan Sampson

  • In my BlackBerry Curve 8520 any applicatio​n is not working

    Hello..
    My name is Hamza Qureshi. I am using blackberry curve 8520.
    My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
    I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working. 
    I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
    Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
    please help me I wanted to use these app on 2g plan not on BB plan or airtel.
    So kindly provide me a proper resolution regarding my query.
    I am requesting with warm warm warm regards

    Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
    You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
    So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
    Good luck.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
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  • White Screen on Curve 8520 when battery is fully or almost fully charged

    Hello everyone,
    This is my first post on Blackberry forums. My first Blackberry was a Curve 8310 and I recently obtained a Curve 8510. Beyond the trackball clogging/ replacement on the 8310, I had no issues at all. On the other hand, my 8520 continues to go "White Screen" even when the battery is charged. I notice it happens more when I am outside. I also experience very quick battery drains with no programs running in the background.
    -2 different batteries tested with same problem.
    -O/S installed and re-installed. Device wiped and re-installed again.
    A battery pull will reboot but sometimes take a few attempts even when battery is 70% plus. I have read all the support forums and have not found a definitive answer or another Blackberry user with the same concern. Please help! Thanks in advance

    Hello all again, Here is the answer to my own question regarding "White Screen on Blackberry Curve" It is the battery. I tried two different batteries; one was the original battery that came with the phone and the other came from my previous Blackberry Curve. Both batteries charged quickly and full but did not fully power the Curve which caused the White Screen when many applications were running, outside in the heat, or when the battery reached 70% or less. Bought an OEM Blackberry battery and the Curve 8520 has not had a problem since and the phone can go all day without a plug in or failure. White Screen = get a new battery. Hope this helps someone down the road.

  • I can't browse using my blackberry browser (wifi connection w/ BB curve 8520)

    good day!
    i purchased a blackberry curve 8520 (w/contract) from one of the telecommunication companies in my country - philippines. everything started all good until one day i can no longer open/use my pre-installed blackberry browser.
    everytime i click on the bb browser logo, the screen just does nothing... nothing loads up on my phone.
    then i tried opening the bb browser throgh the task manager panel a message appears stating: "your device does not currently have any browser configuration service book entries. please contact yor service provider to enable the browser on your device" 
    i have tried rebooting the phone several times, both soft and hard.
    can you give me any solution for my problem? TIA.
    P.S. i have unlocked my phone so i can use it on other carriers. but the problem started a month before i did so. my two friends also have the same phone (bought the same day as mine) and they are not experiencing the same problem. 

    seaill09 wrote:
    excuse me ? i got the same problem to i click the REGISTER NOW in the menu and it already sent a message in HOST ROUTING TABLE, but nothing happend ? pls. help
    Hi and Welcome to the Community!
    Here are updated instructions, including notations of the required response from each step. If the response arrives correctly, you move onto the next step. If the response does not arrive correctly, you drop out of the process and contact your mobile service provider for formal support.
    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive to your Messages app
    2) Delete and Resend Service Books (pre-BB10 devices only)
    KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
    If you have no CMIME entry, then skip the deletion
    KB02830 Send the service books for the BlackBerry Internet Service
    Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
    3) Reboot
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Blacberry Curve 8520 Wifi Problems

    Hi! I have a Bb Curve 8520, I bought it from a carrier so, it is locked. Then, i unlocked it. When I am connecting it to wifi, it says no connection. I have to do is, I need to turn on my Data Connection to  have internet connection. That is crazy. please help me! Thanks.

    Were you able to connect to THIS WiFi router in the past?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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    Join our BBM Channels (Beta)
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  • Curve 8520 browser. Pls help

    I recently  inherited a curve 8520 (v4.6.1.286 [Platform 4.2.0.122]and deleted only the facebook and yahoo messenger apps. Now,when using wi-fi, I cannot browse the internet. it says "Invalid address" all the time whatever website i browse.  Pls help?

    Hello Ikko909,
    Try navigating to options-advanced options-browser and make sure you select hotspot browser. Back out and save the settings, then remove the battery to restart your BlackBerry smartphone and try again.
    Thank you
    -DrP
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  • Annoying problem with CURVE 8520, please help !!!

    My blackberry Curve 8520 connect to the mobile internet (not the BB service ) automatically everyday without me logging on any application or browser or making any updates.
    I tried installing a new software, formating the phone, removing all the aplication and restoring the factory settings and all of them did not work and the same problem PRESISTS.
    I contacted my provider customer service and they said that they can not know what exactly connects to the internet
    Does anyone have a clue what may be this annoying OPTION that makes the connect to the internet without any notification?
    I appreciate you help !
    Thanks 

    Hi gom3a and welcome to the BlackBerry Support Community Forums!
    The BlackBerry® smartphone will always make a connection with the data network in order to ensure you are always receiving email and messages when then are sent to you.
    The BlackBerry® data services do not require you to login and most applications only require you to provide your login information once, then its saved so you don't have to login over and over again.
    Thanks.
    -CptS
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