No internet service from t-mobile(BIS)

Hello blackberry.
I have a problem.
my dougther has a blackberry bold 9700 bought on the black market in the netherlands not the
illegal market but the one in Beverwijk. the problem is that t-mobile can not get the mobile fone on there network it gives an error en the told me that this phone is only good for bes. my doughter has sold her previous blackberry curve 8520 t-mobile prepaid to get the 9700. is this trou that there are blackberry 9700 versions that only work whit bes!!!! i want the phone working whit her prepaid zo she dont get large phone bils. is there somme one who can help us. and is it trou that when the phone is registered to a previous person she is not be able to get her phone on the network, is there somme place where you can check this.
the message i cet when i wand to greate a account is.
The error is Cannot create account: This BlackBerry(R) device is not registered with your wireless service provider. Please register this device and verify that the URL of the current web site matches the one provided by your wireless service provider.
To register:
1. In the Application list in your device, click Options
2. Click Advanced options > Host Routing Table
3. Click the menu and click register now
T-mobile gould not do anything about is zo please Help her\us ore give me a gleu what i kan do about it.
ps sorry for the bad english hope you understand the problem.
greets from the netherlands

I'm sorry, but your translator didn't work very well that time...I'm having a very hard time determining what you are saying in that last post...
atoompje wrote:
I dont hink that the phone has the it policy in it but im not sure.
Then how do you know that the BB is "only good for BES" as you said earlier?
atoompje wrote:
it tels me on the page info about the phone
configuration from micro edition!!!!
I don't understand that. What is "it"...the BB? And what info page are you looking at? Micro edition? I don't understand that at all...
atoompje wrote:
on the tap secification efermis for gps it tels me http://eph421.blackberry.com/ep
whit a fink to use bis
Tap specification? What is that?
Efermis? What is that?
Whit a fink to use bis? What is that?
atoompje wrote:
it olso tels me that how big the downloaded efermis is en that its blocked til 25 feb 2001 09:00 en the next download is 25 feb 11:41
Efermis? What is that?
Still, what is it? And what is blocked?
atoompje wrote:
on the Geolocation it tels me it policy allowed
Servicebook not available
user anabled
Next sync 22 feb 2011 09:33
Where, exactly, is this Geolocation? Since it says something about an IT Policy, it is possible that the BB indeed has one on board.
atoompje wrote:
on the tab location setting
under general
i can choose GPS ore the blackberry 8520 thats her old phone????????
Ore?
As you can see, I have more questions than answers from your last post since it did not translate well at all.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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