No Internet via Airport Extreme and Speedtouch Ethernet DSL modem

I've recently purchased a McBook pro and wanted to create a wireless network. I have a new Airport Extreme Base Station and have successfully set that up, but with no internet connection!
I can get a perfect connection by hardwiring either of my machines to the DSL Modem directly (via Ethernet cable), but when i connect the Airport Extreme to the DSL Modem via ethernet there is no internet.
After a bit of research i'm wondering if there is a "bridge" issue... though i have no idea what that means or how to resolve it. Can anyone help?
Details:
Airport Extreme 802.11n
Speedtouch DSL Modem (Thomson ST510 v6)
G5 Power PC Tower (10.4.11) will connect to the Airport Extreme via ethernet, currently connects to the DSL modem via ethernet.
MacBook Pro (10.6.4) will connect wirelessly. can currently connect to the internet through the DSL modem via ethernet.
Dynamic IP via ISP connection via PPPoa

Hi Steven, I know this question has been answered and is a couple of months old but I think you may be able to help with my set up? I have a Thomson speedtouch 510 v6 modem router provided by Karoo (UK). My other Belkin N modem router has just bust [again] so the Speedtouch is my old faithful backup device. Now, i've never been able to get on ichat with the Belkin as its a mimo n speed and this is apparently not compatible; So i'm now on ethernet with the st510 and have just set up ports for ichat thanks to a thread called http://discussions.apple.com/thread.jspa?messageID=2719419&#2719419.
What I want to know from you (because I really need a wireless router to get me off this ethernet support system and back on airport) is how you're getting on with the st510 / airport extreme combo now and can you use ichat on it? If so does your connection doctor say full cone in network settings or something else? As I say, I really want to use ichat and have never been able to in 3 years of owning my Macbook Pro. Hope to hear back from you Steven. Regards Steph

Similar Messages

Airport Extreme and AT&T DSL Modem Settings?

I have given up! Switched from Time Warner CAble Modem Internet connection with my AEBS network after 3 years without problems. Moved and had to switch and get AT&T DSL High Speed Internet using their Modem (WESTELL REV: S, ADSL2+ ROUTER). Ever since self-installing this "system", I have been totally unable to use my wireless network to connect to the Internet, as wired and configured like the TWC connection! THE ONLY WAY TO GET ON THE INTERNET IS:
1)     TO TURN OFF AIRPORT (FROM MENU AT TOP OF SCREEN).
2)     CONNECT THE ETHERNET CABLE DIRECTLY INTO THE MACBOOK PRO 17" (MBP) ETHERNET PORT AND THE OTHER END DIRECTLY
        TO THE AT&T DSL MODEM (ITS ONLY ETHERNET PORT).
3)     The Internet then works fine.
I have thoroughly messed-up BOTH my MBP's Network settings and my AEBS' manual settings -- to the point I have no capability to remember the "correct" settings for the MBP Network Settings nor the settings for the AEBS!!!
In looking into the communication settings for the DSL MODEM (using Safari and its IP address -- 192.168.1.254 -- to access and look at them), I recorded them after activating the service online with AT&T and they are these settings:
Downstream Rate:               3008 Kbps
Upstream Rate:                    512 Kbps
Internet IP Address:              75.47.152.126
Internet Gateway Address: 151.164.186.1
DNS Servers:                        68.94.156.1 dnsr1.sbcglobal.net
                                               68.94.157.1 dnsr2.sbcglobal.net
Mode:                                   PPP on the modem (Private IP for LAN device)
Local Network
Modem IP Address:              192.168.1.254
Ethernet Status:                    Connected
Maybe you can tell, but I'm not sure if this modem is using PPPOe or DCHP OR NAT OR BOTH OR WHAT, but the "PPP on the modem (Private IP for LAN device)" suggests it has its PPPOe settings internal with my Member ID so this modem can and does connect to the Internet -- BECAUSE WHEN CONNECTED DIRECTLY TO MY MBP's ETHERNET PORT AND DIRECTLY TO THE MODEM's ETHERNET PORT, THE MBP IS CONNECTED TO THE INTERNET (but I cannot utilize my AEBS features also like printing and allowing another notebook pc to wirelessly connect thru the AEBS to the Internet like the TWC method did)!
I know this may seem confusing, but I am desparately depending on your help with exactly what settings I need to make inside the AEBS and to make to the MBP's Network settings for both Airport and Ethernet usable!!!
SO, PLEASE, PLEASE, PLEASE HELP ME BY PROVIDING ME WITH EITHER (OR BOTH) OF THIS INFORMATION:
1)     COMPLETE SETTINGS FOR EACH AND EVERY FIELD IN THE AEBS MANUAL SETUP AS WELL AS COMPLETE SETTINGS FOR EACH
        AND EVERY FIELD IN THE MBP NETWORK SETTINGS FOR THE AIRPORT PORT AND THE ETHERNET PORT.
2)     SEND ME FULL WEBSITE ADDRESSES AND TOPIC TO GO TO TO FIND OUT ALL OF THESE DATA TO BE ENTERED INTO MY SYSTEM.
I THANK YOU FOR ANY AND ALL HELP YOU CAN PROVIDE!!!!!
LARRY W. HAMILTON

The AEBS defaults to 10.0.1.x for internal LAN IP addresses. I'm guessing the Callvantage defaults to 192.168.1.x
You'll have to find out how to access the admin webserver on the call Callvantage, set it to a fixed IP the AEBS would see and enable the Default Host option on the AEBS with the IP address you gave the Callvantage.
Default Host is Applespeak for DMZ.

Sharing Internet via Airport Extreme using a USB wireless modem

I have had to go to NextG access using a USB modem (only option). We previously succesfully had the second iMac sharing the internet connection on an ethernet-connected wireless service. Now, I cannot get the other iMac to share the connection, because there is no option to choose the USB modem.
Another problem is the USB modem is top-dog - it won't connect unless I turned off anything else using anything remotely looking like wireless (even when I have my bluetooth phone connected to another USB hub). I can connect to the NextG network after disconnecting everything else and THEN reconnect, but I just can't get the Internet sharing going. I have also had the iMac freezing, demanding a power-off-power-on (unheard of in my experience!).
Is there any remedy for the Internet sharing at all? Configuring a different channel or something on Airport? Using one of the other config options?
I think there are something like USB-to-Ethernet adaptors (pretty costly here in Australia) and don't want to shell out for one if it doesn't work. Same with a third-party router. I also wondered if I should just forget about using Airport completely and run a few metres of crossover cable?
Any help would be greatly appreciated, thanks.

Hi Steven, I know this question has been answered and is a couple of months old but I think you may be able to help with my set up? I have a Thomson speedtouch 510 v6 modem router provided by Karoo (UK). My other Belkin N modem router has just bust [again] so the Speedtouch is my old faithful backup device. Now, i've never been able to get on ichat with the Belkin as its a mimo n speed and this is apparently not compatible; So i'm now on ethernet with the st510 and have just set up ports for ichat thanks to a thread called http://discussions.apple.com/thread.jspa?messageID=2719419&#2719419.
What I want to know from you (because I really need a wireless router to get me off this ethernet support system and back on airport) is how you're getting on with the st510 / airport extreme combo now and can you use ichat on it? If so does your connection doctor say full cone in network settings or something else? As I say, I really want to use ichat and have never been able to in 3 years of owning my Macbook Pro. Hope to hear back from you Steven. Regards Steph

HT4628 Intermittent reception when streaming music via Airport Extreme and Airport Express to powered speakers. Is this a problem with the Extreme?

i get intermittent reception when I stream music from I Tunes via Airport Extreme and Airport Express to powered speakers. I Tunes continues to play uninterupted on the Mac. The problem does not lie with the Express as it occurs on both of my 2 Express at the same time. is this a problem with the Extreme?

Well, repying to my own post... Might have found the solution: I tried to do the same with a Macbook Pro 2010 using the very same setup. And it worked perfectly! No freeze, no nothing.
One explanation I see:
my iMac is dating back to May 2007, a Core 2 Duo 2,16Ghz with 2 Go of RAM.
So the computer's characteristics (or the Wifi component or the combination of all of this) might be not robust enough to allow streaming to those 2 devices...
Anyone's got anything to add?

Macbook connectivity to internet via airport extreme is flakey

Hi,
Just bought a brand new airport extreme and I already own a June 2009 Mac book pro w/ snow leopard.
I always run software updater, so the Airport 2009-002 patch/fix is on this system.
I have a strange problem with my connectivity to the internet from my mac via the airport extreme.
Very regularly (and seemingly randomly) the laptops connectivity to the internet will drop out... i.e. websites won't respond, big websites (like google) don't respond to pings or anything. While these internet "drop outs" are happening, i can jump onto my PC (which is connected to the airport extreme via ethernet) and the internet is working fine.
Also, Wifi never drops out through this whole situation. This means that while I can't access the internet, my reception is still FULL and I can SAMBA connect to my PC and with other computers on the network.
It's very strange that purely internet via the Airport Extreme is having these issues.
The Airport is in Bridge mode (which means the ADSL modem/router is the DHCP server). The ADSL modem/router does not have wifi active or anything connected to it (other than the airport).
I've never had any issues with my internet - this is the first. My only real option if this can't get resolved is to return the airport, as this is inhibiting me from working from my laptop.
Anyone else experience similar issues?
Can someone recommend any course of action to work around this issue?
Is there anymore information this forum needs to debug this problem? How can I obtain this info?
I hope someone can help.
Regards,
Vijay

I seem to be in a very similar predicament, however I'm served even worse:
I'm loosing Internet connection over both LAN and WIFI. And the Airport Extreme does not detect the loss of connection even though the logging indicates the internal ntp client (trying to connect to time.euro.apple.com) fails (already on dns resolution).
Currently, I'm dvlp-ing a shell script that checks 4 websites, and if all 4 are unaccessible, I launch an applescript that restarts my airport extreme basestation.
This however does not always seems to solve the problem. Seemingly I would have to reset the modem.
The problem can - according to me - not be provider related, since it does not occur when the TimeMachine is replaced by a SL-installed mac mini (that however cannnot function as router (yet)).
Any hints ? anyone ?
I previously had installed an Airport Extreme 10/100 version, which showed the same behaviour. Since the system was out of warranty, I decided to upgrade to a faster system, including TimeMachine, but unfortunately, the problem is still there.
I'm guessing now it could be related to the router being configured in dhcp (getting its ip address over dhcp), but the server provides a static ip address (never changes),... and maybe here there's something fishy.

2 Computers Cannot Access Internet Via Airport Extreme at the same time!

I recently purchased two new computers -- a Macbook Pro (for myself) and a Macbook (for my wife). My Macbook Pro arrived first, and connected to the wireless network via Airport Extreme with no problem. Once my wife's computer arrived, and we would connect to the network with her computer, every time she accesses the network it basically "boots" my computer from the network. It still says I'm "connected" to it, but no programs/browsers/etc. that use the internet will actually work and it behaves as though there is no network connected at all. In the mean time, her Macbook continues to operate as normal and never seems to get "booted" by my Macbook Pro. Is the network thinking our two computers are the same computer? Or, what is the problem? PLEASE HELP!

I have had the same problem with my iMac and MacBook, both on leopard and with a new AEBS. With the additional symptom that internet connection will drop on either machine individually, with the other powered off. I also tried a Time Capsule, with exactly the same results. But I have observed what is described here. Internet connection is fine on one machine, then drops and I find the other machine working for awhile, until it drops. Just ping-ponging back and forth.
Since I am seeing the same problem in two new Macs with an AEBS and TC, it's hard to say that there a problem specifically with any one of them. I suspect that my problem is interference, or electrical noise when using 802.11n. The only thing that worked for me is "802.11b/g compatible" mode.
In another post, it was suggested that the AEBS was interacting with Digital cable TV/internet, potentially causing an electrical noise issue. What kind of service to you have?

Can't Access Server from Internet (via Airport Extreme)

Not sure if this is an Airport Extreme or a SL Server question, guessing the latter?
From my local network I can access the OSX Server home page by entering the URL myserver.dyndns.org (domain registered on the DynDNS site) in Safari. The server is setup with a fixed IP.
I have a dynamic IP from my ISP, and am updating the domain mapping to the IP address using an Airport Extreme and completing the dynamic global hostname info. When I ping the domain I get the correct IP address. The Web Server is running, but I am using default configuration info (perhaps my problem? not sure, working fine from the local network). I have a bunch of ports open on the Airport Extreme, and pointing at the server IP address (including 80). But when I try the URL myserver.dyndns.org from the Internet (outside my local network) I can't connect.
Anyone know what I am doing wrong? Thinking it must be simple!

ISPs usually block port 80 for home users but leave 8080 open. Actually you could use any port number you want as long as you redirect it to port 80 on your server machine using the Airport. Once you set it up have someone outside your network try to access it by using your IP address and port number you assign, eg. http://123.456.789.101:8080
That should bring them right in.
I use this method to host sites on my Mini Server at home and use DynDNS with port forwarding on my domain names.

Connect 3 LANs over internet via airport Extreme

I have 3 offices for my small business and would like to connect all 3 LANs for a variety of operational reasons without getting a virtual LAN from the ISP (as this is cost prohibative and we have 3 different ISPs due to geographic locations).
I have heard this is possible via Airport Extreme, but I am unable to find any documentation on the matter.
Thoughts?
Thanks
t

Also should note that at the primary location I have a Mac Mini q-Core Lion Server.

Connect to internet via airport extreme via ethernet cable and no airport c

I just bought a MacBook with Airport Extreme, got it set up today and it works great, got online, etc. However, I have an iMac with no airport card. I can't figure out how to get both computers hooked up on the internet at the same time. The MacBook works only when the ethernet cable in in the LAN slot on the Extreme but won't work through the WAN slot. I have tried hooking up both ethernet cables into the Extreme, just the iMac, and nothing works. I don't need to connect wirelessly through the iMac so I don't want to buy an Airport card if I don't need one. I just don't want to plug and unplug the ethernet cable everytime I want to use the MacBook or the iMac. My modem from Verizon only has one ethernet slot. Any ideas?

I just bought a MacBook with Airport Extreme, got it
set up today and it works great, got online, etc.
However, I have an iMac with no airport card. I
can't figure out how to get both computers hooked up
on the internet at the same time. The MacBook works
only when the ethernet cable in in the LAN slot on
the Extreme but won't work through the WAN slot. I
have tried hooking up both ethernet cables into the
Extreme, just the iMac, and nothing works. I don't
need to connect wirelessly through the iMac so I
don't want to buy an Airport card if I don't need
one. I just don't want to plug and unplug the
ethernet cable everytime I want to use the MacBook
or the iMac. My modem from Verizon only has one
ethernet slot. Any ideas?
You mean Airport Extreme Base station?
Here's what you need to do:
1. Disconnect your Verizon Modem & Airport Extreme
2. Connect the ethernet cable from the Verizon modem to the WAN of the AE
3. Connect another ethernet cable from the LAN port of the AE to your iMac
4. Turn on Verizon Modem
5. Once all lights on the modem have turned on, turn on the Airport Extreme
6. On your iMac click on Applications --> Utilities --> Airport Admin Utility
7. Setup a Wireless network using this or the Airport Setup Assistant, located in the same Utility folder.
8. After you have created the wireless network, connect to it on your macbook
If for some strange reason you still can't figure it out, refer to the product manual or check:
http://docs.info.apple.com/article.html?artnum=106858

I cannot get past Gateway PING when connecting Samsung BD player to Internet via Airport Extreme?

I have now been trying for 2 days to get my Samsung 3d BD Player to connect to my wireless iinternet (via VIVID WIRELSS) in Australia. I am using an Airport Extreme Base Station WIRED to the BD Player and wirelessly connecting to the WiFi. The Network Test shows Ok for MAC and IP, Gatewy, DNS etc... but wont get to the Internet test because it stalls at Gateway Ping. I have tried all of the various setup changes - Auto, manual, changing the adresses but noting works. Sometimes it takes longer to fail the Gateway Ping (when I put in the WAN settings as opposed to the LAN settings but none work.I know I have the correct info in my WiFi setup with the password and security etc... Is this just an incompatibility between Samsung and Apple? It worked fine with my Pioneer player and also my Panasonic Player? Any help gratefully accepted!!!

I assume that these results are coming from the Samsung BD player's network administration interface ... correct?
When configured to join another wireless network, the Extreme is also reconfigured as a bridge. That means all IP address information must come from the upstream router that is providing DHCP server services ... so the Samsung is actually testing the upstream router's connectivity to the Internet, not the Extreme's.
I am venturing to guess that if you plug the BD player directly into the upstream router, it would not have any issues connecting. So, this would confirm my earlier statement that Ethernet ports on the Extreme are not enabled.
I would further guess that if you connected the Extreme directly to the upstream router by Ethernet and configure it for both Wireless Mode = Create an wireless network and Connection Sharing = Off (Bridge Mode), that the BD player would get the proper IP addresses it needs for Internet connectivity.

Airport extreme stopped working with dsl modem was set on ppoe and changed to bridge then lost internet does not show up in utility

No internet or discovery on airport extreme after trying to resolve a conflict. Switched ppoe setting to bridge as suggested by utility got solid green light but lost everything else to include discovery in utility.

having similar problem. Internet is dropping frequently. Modem appears to work OK when I connect laptop via ethernet and configure modem to PPOE. After resetting modem to bridge mode and connecting airport, it'll work for some time but then I'll lose a connection. it'll sometimes reconnect but not always. using airport extreme as base station
recently added express as extender. connected via ethernet and appeared to work for awhile. still have drops.
then deleted extreme from network and tried to run with just express. again, worked a bit but dropped frequently.
now back to extreme as base and express as extender. with some fooling around, my Airport Utility still shows express as green. Except it's unplugged. so now airport utilitiy thinks there's a ghost router our there. any usggestions on how to clear that?
thx. mc

I can no longer connect to the internet via Airport Extreme. HELP!

Over the weekend my Macbook told me that my Airport extreme firmware needed to be updated, so I did that, now I have no internet connection from the Airport. I have no problem connecting to the Airport itself, but I have no actual internet connection. The connection is fine when I plug an ethernet cable directly into the computer.
I really hope someone can help with this!

Hi DaveX83 and welcome to the discussions.
A few things to try.
Press the reset button once on the back of your Extreme and let it restart. Check for proper operation.
If no help there, keep the ethernet cable connected, and open Airport Utility. Click on Manual Setup near the bottom of the pane. On the next screen click the Airport icon at the upper left of the pane, then click Wireless in the line just below that reads Summary - Time Capsule - Wireless - Access.
Check to see that your wireless is set up, security set up, passwords, etc. You may need to reconfigure your wireless settings again and update the Extreme to store them and restart.
Hope this helps.

Can't connect to internet via AirPort Extreme with Laptop running Vista

I've seen a lot of posts on this topic, and maybe I'm just out of luck, but anyway...
My PC running XP can connect to the internet through the AirPort Extreme, but laptop will not. I load the AirPort Utility on the laptop. Should I be able to see the base when I run the Utility? It does not see it. I can see the wireless network with excellent strength, but all I can do.
If I can't get this to work, I'm going to just return it and to back to the wireless router. I was enticed by the ability to connect the printer and external hard drive to the base. I would like to get rid of the PC and just use my laptop for everything.

Looking over your original post again, I think I might have misunderstood you the first time. If I understand you correctly, your Vista laptop can see the wireless network and connect to it (so you have access to the Internet), but you cannot see the Airport Extreme Base Station when using Airport Utility.
If your Internet connectivity is not an issue and it's just that you can't see the base station in Airport Utility to configure it, try using an ethernet cable to connect your Vista laptop to one of the LAN ports and see if the base station shows up in Airport Utility then.

Lost connection to internet via 'airport' WiFi and 'NETGEAR WNR2000v' base router

After trying to connect 'MacBook Pro SnowLeopard' via Fire Wire '6pin to 9pin' to new 'iMac-LION' there is no possibility anymore to get contact to the internet, even all Network 'airport' configuration and passwords has been still the same. The 'NETGEAR router' configuration and activity was reset and checked successfully many times. Windows XP through 'Internet Explorer' by Ethernet cable via 'NETGEAR router' still works perfect. But 'airport WiFi' of both Mac's are screwed up suddenly completly after working perfect for more than 1/2 year! Need some help to get it working again!

Drag this file to the desktop and reboot...
/Users/YourUserName/Library/Preferences/com.apple.keychainaccess.plist
Resetting your keychain in Mac OS X...
If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
http://support.apple.com/kb/TS1544
Keychain is no longer able to update itself when I upgrade an application...
http://unsanity.org/archives/2007_01.php

Can't get windows 7 netbook onto wireless internet via airport extreme.

I've spent 3 days trying to get my new Acer netbook with windows 7 home premium in it on the internet wirelessly through my Airport Extreme. It shows the internet is there but will not connect. It keeps asking me for a security key. I have tried my system password and the airport password, neither of them work. I have a feeling I'm just missing something in one of the settings but I am a die hard Apple/Mac user and this little windows machine is really killing me! The airport is working flawlessly for my Imac desktop and my Ibook so I know it isn't the airport. Anyone have any suggestions (other than getting rid of the Netbook?)

I'm kind of having the same problem. I can finally connect and get on the internet wirelessly but I can not setup my Airport Extreme. I just moved recently and I didn't have any issues at my old place and now I can use the internet and I get this blinking amber light and it's kind of annoying. Every time I click Manually Setup or Continue in the Airport Utilities my computer will try to detect any Apple devices, even though it right there on the left side it can not connect to it. At the same time I click either button my wireless disconnects for a second and reconnect.
I can't setup my Airport Extreme using this garbage OS they call Windows.

No Internet via Airport Extreme and Speedtouch Ethernet DSL modem

Similar Messages

Maybe you are looking for