No iPhone detected on Vista (32bit) + iTunes 9

Hi all
I installed iTunes 9 on Vista (32bit) but it doesn't recognize the iPhone...when plugged in it's not even charging.
Any help?
THANKS
Marketa

Hi dxironman - thanks for the reply. Yeah you are right, I know this is a vista issue since I got my office staff to enable my work laptop to use iTunes temporarily which uses vista business, and I did not face any of these issues there and the iPad was ready to sync there.
Now just wondering if there is a way to achieve that experience on this home laptop which has home premium on it. Buying win 7 isn't really an option I want to look at now, given a 100$ + cost associated with it.
Welcome to being directed to any other links that have workarounds for tweaking vista.

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ITunes won't recognise iPhone 3GS (Vista 32bit)

Hi.
I brought a 32gb iphone 3 days ago from the carphonewarehouse and the guy said in the store O2 will activate the phone within the next 24hours. Fine.
Waited 24 hours then tried to sync the iphone to my windows vista Pc with itunes all loaded up, but itunes wouldn't recognise the iphone at all.I have spoken to o2 4 times and apple tech twice for 2hours each, doing complete removal of all apple/itunes related stuff then reinstalled itunes. I did this 3 complete times, and still itunes won't recognise the iphone even with the lastest itunes.
If i go onto My Computer the actual PC itself picks it up but itunes won't.
I ran a diagnostics test on itunes to find that under Ports:it says "NO iPhone or iPod found"
The next test :iPhone/iPod Touch sync tests
Results: No iPhone/iPod Touch found?
ALL the other diagnostic tests i did showed all GREEN just these two are RED,which i am now?
So yesterday mum and I decided to try and download itunes on my mums work laptop as a last resort since it won't work on my Desktop Pc.
Downloaded the lastest iTunes from apple then synced the iphone, IT picked it up instantly (at this time the iphone haden't been activated but it has now thanks to my mums laptop.)I just ran through the procedures then, tried to sync it to my Desktop Pc. I had no luck. Same again itunes carn't recognise it at all. I need to get it synced to my desktop PC becuase i have over 1000 songs and over 20 movies on my itunes.
I just don't know what to do, would appreciate some insight :confused:
Thanks.

Greetings,
Make sure to run the Apple Update routine on the PeeCee - the PeeCee can be such a royal pain, and even though you aren't required to reboot, I would, as Winblows doesn't pick up on updates as it should.
The next trick would be to reinstall iTunes.
Good Luck - Cheers,
M.

ITunes crashes on startup (7.4.3.1 and previous versions on Vista 32Bit)

Deleting/moving the itunes library files (iTunes Music Library.xml and iTunes Library.itl) makes it work fine which leads me to believe it crashes when loading the playlist. But not always!
iTunes crashes on startup on my vista 32bit.
Even after I upgraded to 7.4.3.1 and reinstalled iTunes several times.
I've also tried reinstalling quicktime and selecting "Repair" to no avail.
Running it in XP2 compatibility mode doesn't help.
Disabling Aero doesn't help.
Whether or not my iPhone is plugged in or not seems to make no difference.
This is the error msg.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.4.3.1
Application Timestamp: 46f9e539
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00062613
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: 3121
Additional Information 2: cd54b1815dd1a98f8c82cbbbae6b50f8
Additional Information 3: cfbc
Additional Information 4: 4370a065bc45e009ac3228b1173ce35a

Crashes on windows xp pro sp2 as well.
A whole night wasted trying to trouble-shoot this bogus software.
Ipod touch returns to best-buy tomorrow.
Never to buy another apple product.
Love & Kisses.

Windows Vista 32Bit but cannot download HD films on itunes

Hello, my first post.
I have previously purchased films from iTunes including HD films (probably 720p). I've never had a problem streaming them to my iphone via home sharing and playing them on my HDTV via the digital AV adaptor.
I recently took the plunge and bought a 2TB external hard drive in order to rip all my personal DVD collection and I also purchased an Apple TV 3 on the basis that future purchases would be from itunes in HD instead of blu-ray. However I have now noticed on itunes that I cannot purchase HD films as the option is greyed out and it merely says underneath (THE HD VERSION OF THIS ITEM IS AVAILABLE ON MAC OR WINDOWS 7 COMPUTERS WITH HDCP)
Firstly how do I find out if my computer is HDCP compatible?
Second why does my PC need this as I have no intention of watching my HD movie purchases from itunes but instead intend on streaming them via home sharing over my wi-fi network (would use ethernet but a separate apple tv 3 issue) as my Apple TV 3 is capable of dealing with 1080p and I have a 1080p HDTV connected to it with an HDMI cable?
Surely if I did watch the film via my PC then it should revert to the standard definition version.
I realise my PC has windows vista not 7 but is there a way to tweak my system to allow the purchase because my computer is certainly capable of storing HD video and streaming it to my apple TV.
If I cannot tweak my system to allow the purchase is it possible to circumvent this by purchasing the same HD film direct from my Apple TV 3?
My only question then is, if I do this how does it work?
The Apple TV 3 has no hard drive does it just stream it from the internet? or does the HD version then download to my iTunes on my PC so any future views of the HD film are instead then streamed via my home sharing as opposed to streaming/downloading it from the internet each time?
Hope the above makes sense. Would like to know a definitive answer as opposed to just guessing and purchasing films to test my theory and also don't really have to want to fork out to update my operating system from Vista to Windows 7 or 8.
Thanks in advance.
For info I have the following system. Dell Inspiron 530S Windows Vista Home Premium 32bit PC with Intel core 2 Duo CPU E8200 2.66GHz with 2GB of RAM and a 250GB HDD with about 90GB unused. My graphics card is a ATI Radeon HD 2400 Pro.

Ok I downloaded a HD film to my iPhone 4 via the itunes app. Although it took a while to download. I then loaded up iTunes on my PC and looked at my purchases section. The HD film was there ready to be downloaded from the cloud onto my iTunes. I pressed the download button but I received a warning stating that you won't be able to view the film on your PC as it's not HD compatible (words to that effect).
Next I connected my iphone to my PC and selected iPhone on the iTunes source menu and set what I wanted synced from itunes to my iPhone but I also selected "back up to this computer" (hoping everything purchased on the iPhone would back up to itunes)
It went through its process and near the end stated "Transferring purchases" it did the apps then did the HD film I purchased. Once completed I went to the movies section on the source menu in iTunes and there was my newly purchased HD film.
I tried to view the film on my PC. It came up with a warning unable to view on this computer. Not a suprise but I didn't actually want to view it on my PC I want to stream it over my wi-fi to my Apple TV which is HDCP compatible.
If it works it will be great, if not, a long winded way to go about this silly issue..
However for those of you out there without an iPhone or iPad then the only way to view HD movies on Apple TV will be to upgrade your PC/Mac and Monitors and graphics card so you can purchase the HD movie from itunes OR
purchase the HD movie from your Apple TV and each time you want to view it re-download it from the internet on ATV. Not ideal if you ask me.
I'll report back on whether ATV3 can stream this newly purchased HD film from "Computers" section. fingers crossed!

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

Iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB

iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?

Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone Microsoft Windows Vista Ultimate Edition (Build 6000

I have been trying to install Itunes for 3 days to my computer. MY eyes burn and I want to smash this computer at this point!!!! HELP ME!!! I receive this message when I run the diagnostic on my iphone
Microsoft Windows Vista Ultimate Edition (Build 6000)
Dell Inc. Studio 1535
iTunes 10.6.1.7
QuickTime not available
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0020AEDC02A7C4B8
Current user is an administrator.
The current local date and time is 2012-04-17 17:05:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {92497F93-8A79-419C-AA27-50CD2F263F77}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name:          {6FECCC1D-04CF-4A3F-92B6-DC6E68D12BE5}
Description:          Dell Wireless 1397 WLAN Mini-Card
IP Address:          192.168.0.118
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.0.1
DHCP Enabled:          Yes
DHCP Server:          192.168.0.1
Lease Obtained:          Tue Apr 17 16:59:28 2012
Lease Expires:          Wed Apr 18 16:59:28 2012
DNS Servers:          192.168.20.254
                    192.168.30.217
Adapter Name:          {3323A300-E864-46C3-A6B6-F0B90AFF4AFE}
Description:          Broadcom NetLink (TM) Gigabit Ethernet
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Wed Dec 31 19:00:00 1969
Lease Expires:          Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-04-17 17:04:26.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
E: Optiarc DVD+-RW AD-7640S, Rev HD14
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device Service not found.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

This should get your itunes store connection working.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Error when installing itunes version 9 on Windows Vista 32bit

When trying to install itunes version 9 an error has come up before the installation is complete.
The error reads -
An error occurred during the installation of assembly
'microsoft Vo80.CRT,version = "8.0.50727.4053,"type="wn32",publickey token=1fc8b3b9ale18e3b" process or architecture="x86"
HRESULT.0x800736133
Can anyone help me - I am using windows vista 32bit. Have tried turing off ALL security and reinstalling as someone else suggested previously. But still have had no luck
Thanks

Thanks Emma!
Ox800736B3
Not a lot of documentation on that one, I'm afraid, but there's some general principles troubleshooting we can try with it that might get us moving forwards.
(1) Do you currently have a copy of the Microsoft Visual C++ 2005 Redistributable Package installed on that PC? If so, try downloading the following security update:
[Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update|http://www.microsoft.com/downloads/details.aspx?familyid=766a6af7-ec73-4 0ff-b072-9112bab119c2&displaylang=en#filelist]
Does iTunes install for you after applying that update?
(2) If no joy there, head into your Windows Update and click on the Update History. Have a lot of Updates also been failing for you recently? If so, doubleclick on the entries for the failed updates to bring up more information on each. What error codes appear for you for the failed updates? (Precise spelling, please.)

My iPhone is not being detected on my laptop itunes. How do I get it to appear under devices?

My iPhone is not being detected on my laptop itunes. How do I get it to appear under devices?

iPhone, iPad, or iPod touch not appearing in iTunes

Iphone 4 is not detected by computer and itunes but it is charging

Iphone 4 (IOS 7) is not detected by computer and itunes.
I am the 2nd owner of this iPhone 4. I did all the troubleshooting said in http://support.apple.com/kb/TS1538 but nothing resolved it.
Troubleshooting I did:
1. Used other iphone / ipod devices, it worked but not my iphone 4.
2. Used different Windows OS and different computer, Win7 & Win8, still not detected.
3. Used different USB cables, still not detected. But my current USB cable is working with other iPhone/iPod devices.
3. Uninstall / Install iTunes, still not detected.
4. There is no "X" in the device Manager, and also, portable devices is not showing upon plugging in the device.
5. Made sure that the Apple Mobile Service is running.
6. I only have iPhone devices, so I don't have any 3rd party Software conflicts.
Please help me. Thanks!

Hi anndhrew,
Based on the information you have provided, it appears your <product name> needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
http://www.apple.com/support/iphone/repair/
Thanks for using Apple Support Communities.
Best,
Brett L

My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

Are you running the most recent version of iTunes for Windows on your PC? You may be running an older version that is incompatible with the 4s.
Hope this helps

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS

I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.

we have a same problem

My iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?

my iphone 4 has lost its software. itunes keeps saying it wont detect my iphone 4 and the iphone keeps saying connect to itunes. how do i fix this?

Place the device in DFU mode and restore.

I am trying to install latest quicktime and itunes on vista 32bit

CAN'T UPGRADE ITUNES & QUICKTIME ON MY VISTA 32BIT PC.

Hi midtone,
Is it possible to download the product? It seems that copying didn't work.
If you can download then please use this link: Download CS6 products
-Ankit

I keep getting the following message every time i plug in my Iphone to Itunes on my windows vista computer Itunes was unable to load data class information from sync services. reconnect or try again later. any suggestions pls Mario

I keep getting the following message every time i plug in my Iphone3gs to Itunes on my windows vista computer
Itunes was unable to load data class information from sync services. reconnect or try again later.
any suggestions pls
Mario

The article says that I should upgrade to the latest iTunes. I am on the latest iTunes version.
If you could read just a tiny little bit further, under the "Additional Information" section immediately after that, it says:
If you are still experiencing this issue when syncing, or have not installed Xcode 4 and get this alert:
Follow the troubleshooting steps in Mac OS X v10.5, v10.6: Resetting the SyncServices folder.
If the issue is still unresolved, follow steps in Sync Services: Advanced troubleshooting for contact and calendar syncing.
Have you tried those measures?

No iPhone detected on Vista (32bit) + iTunes 9

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