No ipod can connect to my machine
I have searched and searched, and I have not found anyone with this specific problem. At this point, I am fairly confident that the problem is in my computer and not my ipod, as my ipod can connect just fine to any other machine. Additionally, any other ipod connected to my computer experiences the same problems.
Upon connecting an ipod to my new Mac Pro, one of four things happens:
1. Absolutely nothing.
2. My ipod acknowledges that is has been connected, but it does not mount on the desktop or in itunes.
3. The ipod mounts, but I receive an error from itunes informing me that the the ipod count not be properly identified, and I should reconnect it.
4. On rare occasions, my ipod begins syncing, but gets "stuck" on a certain song, and will not progress farther even after hours of waiting.
In all of these instances, I am never able to safely disconnect the ipod, and I'm forced to just pull the plug on it.
I have tried the following steps to remedy this situation:
• I have followed the 5Rs.
• I have tried every USB port on my machine, and with different USB cables.
• I have reinstalled the "ipod support" files from the Leopard install disk.
• I have reinstalled itunes, including trashing the itunes preferences from my user Library, trashing my itunes playlist, and rebuilding my entire music library.
• I have run software update, and I have ensured that itunes and the OS are up to date.
So far, none of these things has had an effect. The only thing I have not attempted is completely reinstalling the OS, which I would like to avoid if at all possible. If anyone has any ideas, please let me know.
Welcome to the Forum.
Sounds most annoying. If the iPod connects to any other machine without issue, as you say, we can assume the problem is with yours. When did this start happening? Did you upgrade to 10.5.4 from 10.5.3 via software update? If so, it might be worth installing the 10.5.4 Combo update over the top. It's a big download, and not for slow internet users, but these combo updates have been known to sort out a number of seemingly unexplained issues, as they will repair any damaged/corrupt code as they contain all previous updates - worth a go.
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