"no ipod connected" -- but it IS connected! Any thoughts?

My nano was acting a little strangely -- when listening to music/podcast, I had lost the bar across the bottom of screen showing volume, duration of song, etc. So, I tried to update.
I downloaded the updater (1.1.1), pressed the button to update my nano. (chose update, not restore) Seemed to go ok. But hours later, screen still said "do not disconnect." I did disconnect -- wrong move? -- to find ipod seemingly stripped bare of what was on it. And when I call up ITunes to transfer my music, etc, back onto the Ipod, it doesn't seem to recognize it. Under preferences/Ipod: "no ipod connected." Any thoughts, advice, suggestions! I'm all ears.
dell inspiron 2200 laptop   Windows XP  

"I did disconnect -- wrong move?"
Absolutely. By not allowing the firmware update to finish the installation before disconnecting the iPod, you could cause any number of problems. Try these steps.
Reset the iPod.
If the reset doesn't help, then put the iPod into forced disk mode.
How to put the iPod into disk mode.
Now connect the iPod to the computer. This step may immediately take you to the iPod's normal display screen. Reset the iPod to exit disk mode.
If you still have the same issue, then you should use the updater to restore the iPod a second time (leave it in disk mode).
Wait until the restore has finished before disconnecting the iPod. If you're unsure, wait at least 20 minutes (it's probably overkill but best to be sure). In my experience, the software updater for version 1.1. takes longer to complete the process than previous updaters. Then eject it safely. Use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
That should cure the issue.
If however it doesn't, and your iPod is still non responsive (doesn't reset, nothing on the screen or button presses don't work), then it will have to be sent away for service.
See: iPod service request.

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