No iPod Icon in My Computer

I have the 60 GB video iPod.
I have it Enabled for Disk Use.
I'm able to use the Calendar function properly.
I have no trouble with the Music files.
Here's the problem:
I'm interested in storing .txt files, but as I understand it... you can't just drag a .txt file over the iPod icon in iTunes, right? You have to go through My Computer, Notes folder, etc. I've spent all day following Apple's support page on this.
I don't see my iPod listed when I explore My Computer. I have the little "Safely Remove Hardware" icon in my systems tray. It shows my iPod is connected properly (and as I mentioned, I have no other issues with iTunes and connecting).
I've tried connecting via USB through a hub and also directly to the PC. Neither seems to work.
What's going wrong? I might mention that I'm on a network computer at work that has multiple letters already associated with various drives (A: floppy disk; C: hard disk; D: dvd-rw drive; E: cd-rw drive; L, M, T, X, Y: network drives)

In My Computer, I do not see anything labeled "Removable Drive". Exploring each drive reveals that nothing is mislabeled or "hiding" either.
In my "Safely Remove Hardware" menu, I see my USB hub listed as F:
As I mentioned, I tried connecting the iPod directly to the PC via USB as well... and still no luck.
Any other thoughts?

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Because you're supposed to do that through iTunes and not manually.
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iOS: Device not recognized in iTunes for Windows
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I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean. When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right h

I recently bought an Ipod touch 2nd gen, (Ebay). It's in great shape and seemed to be wiped clean.
When I connect (via windows computer) to Itunes with usb cord the Ipod icon shows, but the only function you can do is eject. When its in the upper right hand corner and you click on it all you get is a done button, when it's in the side bar right click and your only option is eject, left click has no effect. If I go to "file">devices it's as if there are no devices connected.
I purchased a song with Itunes on the Ipod itself, and it transferred to my library on the computer automatically .
I have an Iphone 5 and a nano that are still functioning with Itunes thru computer so I'm thinking the issue is with the Ipod touch. I've reset it several times, rebooted it, with no change.
nothing on the internet has helped, I called tech support and got disconnected. Should I take it to a retail store? I just don't know where to go next, I'm of course willing to pay for tech or repair. looking for suggestions.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod not recognized by computer - folder icon

Hi.
I have a 3rd generation iPod that displays the folder icon with the exclamation mark when I try to start it. If I hook it to my computer, the icon changes to the "OK to disconnect" message, and it indicates that it is in "Disk Mode". If I disconnect, the iPod freezes and, when resetting, the cycle starts over.
I would like to restore the iPod but, unfortunately, my computer never 'sees' it (neither in iTunes nor as a disk), so there is nothing I can do to bring it to a point where I can try to do something with it.
Any suggestions will be appreciated. Thanks.
Xis

Well start with these articles and see if that gets you anywhere (this is my canned response, so some links below you may have already referenced in your post)...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Cheers,
Patrick

Ipod icon doesnt show up in 'my computer'

this is my second post today
well, i plugged in my ipod
i opened my computer to check something
and something seemed bare so i tried to find it
my friend pointed it out that the ipod icon was gone
does anyone know why this happens??
is there a way to restore it??
please help me out!! your help will be appreciated

Hi Harpreetfromindia,
You may want to look at this article which describes how to get photos into your Windows PC from your iPhone and how to troubleshoot if having difficulties -
iOS: Unable to import photos to computer
http://support.apple.com/kb/TS3195
Thanks for using Apple Support Communities.
Best,
Brett L

Unhappy iPod icon, computer not recognizing, won't reset, other R's no good

I'd be glad of advice/help with this problem...
I've got a 15 month old Colour iPod and after last connecting it to the computer, moving new songs from iTunes and disconnecting I've had the following problem:
iPod won't start
If reset then iPod goes to the unhappy iPod icon and says get support (tried this a few times)
There's a whirring sound that lasts about 0.5s and repeats while the above is happening
iPod isn't recognized by the computer (either on connection or on restart) (USB cable worked fine before)
Can't then actually do any of the other "R"s as they all depend at least on a recognized device by the computer
Unable to convert to hard-disk mode (same thing - unhappy iPod icon)
Hmmmm - I'm thinking that (a) things aren't looking too good, (b) it's a hardware thing, probably the drive and (c) it's only just out of warranty...
Anyone got anything I can try at home ??
All advice gratefully received.
iPod with photos Windows XP

I guess they don't put it in the manual because it's not recommended fix. Dropping any delicate electronic device is not a good idea. Who knows what other damage it may cause?
Still, this appears to have worked for many people so glad it worked for you. : )

Transferred itunes library from Windows XP PC to new Windows 7 PC. plugged in 3rd gen Ipod. Ipod icon appears along with playlists, music etc. Songs are grayed out and won't play. Please help!

I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?

Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
That "itunes file from the old PC"? Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
That's on the iPod, correct? Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC? Are the songs in iTunes still playable?
This document provides the steps to transfer a complete iTunes library between two computers. See the section called External drive.
iTunes: How to move your music to a new computer - Apple Support
There are many steps, but this is a summary. (1) On the old PC, consolidate all of your iTunes data into the iTunes folder. (2) Copy this iTunes folder to the external drive. (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive). When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document.

How can I move music from my iPod to my new computer if my computer can't SEE the music from the source?!?

I have read through lots of suggestions for moving my music from my iPod to my new computer...but can not seem to overcome a very difficult hurdle:
When I connect my very old iPod to my computer and click on the icon to open it, only 3 folders come up: Calendars, Contacts and Notes. I cannot "backup" anything useful here!
When I open iTunes, the program can see my iPod, and lists the complete library...but I cannot KEEP it in my computer! WHY?!?
When I go to iTunes > File > Library, I do not get a "backup" option to use to backup my iPod music, either.
HELP, please. I have spent hours fiddling around trying to figure out how to do this, and am getting crankier and crankier.
Thanks in advance...
Kristin

See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock

How do you use two ipods on the same computer?

Okay i got a ipod for christmas and my brother got one for his b-day a few days ago & i already had itunes installed for my ipod now do i have to install it agian or what?
Also my brothers ipod has the picture of the ipod with the ! thing.
HELP?? please?
XP Windows XP Pro

hiya!
Okay i got a ipod for christmas and my brother got one for his b-day a few days ago & i already had itunes installed for my ipod now do i have to install it agian or what?
these resources might be helpful with that:
Natalie Beresford: multiple iPod/iTunes installations
How to use multiple iPods with one computer
iTunes: How to share music between different accounts on a single computer
Also my brothers ipod has the picture of the ipod with the ! thing.
these resources might be helpful with that:
iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen
iPod shows a folder icon with exclamation point when you turn it on
love, b

What version of itunes would show a ipod icon instead of a music icon on my ipad

I sold this ipad to a friend and now it shows she only has IOS 4.2 and therefore can not load apps. It also shows an ipod icon instead of a music icon. It the reason she is having problems the version of itunes downloaded. And is it possible her old dell computer can't load a newer version of iTunes?

The Version of Itunes is not the problem. Its the version of IOS. 4.2 is quite old.
She'll need to connect the iPad to her PC running the iTunes desktop Application. doesn't matter if its slightly older, to update to a newer version of IOS on the iPad.
Also assuming her Dell isn't really really old.. I'm sure she can run the newest version if the iTunes Desktop Application just fine. As the Requirements aren't really all that high.
Itunes 10.7 Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
250MB of available disk space
Broadband Internet connection to use the iTunes Store
http://www.apple.com/itunes/download/

IPod not recognised by computer, won't charge + displays sad iPod face

Ok, whenever i attempt to charge my iPod with the mains, it resets itself then shows a sad ipod face. When i connect it to my computer it resets itself, shows the sad face and then sticks on the low battery screen. The "five r's" do absolutly nothing, (didn't last time either)and i've tried forcing it into disk mode, but it ain't happnin' lol. I've also dropped it quite a few times to see if it would correct the disk, but it hasn't. iPod also had a new battery this morning.
Anythin' else i could try?
PLEASE, HELP!!
iPod Fourth Gen Windows XP

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

IPod not recognized by computer

I connected my iPod nano to my computer and nothing comes up but the iPod is still charging anyways. I already tried restarting my computer and the Apple services and it still won't show anything. I also connected an iPod Touch to see if it was just my iPod but nothing came up either not even on iTunes. Help!

I know these boards are full of suggestions, but try this one. First, it requires that you have a docking station. Open up iTunes. Place the iPod in the docking station. Then, while keeping the iPod in the docking station, follow the instructions to 'reset' and then 'set to disk mode' the iPod. (on my 3rd gen., I think you hold <menu> and <play> buttons at the same time, wait for the big apple icon to appear). Before the apple disappears, I think to set it to disk mode you quickly press and hold the <skip backwards> and <skip forwards> buttons at the same time. Watch the iPod screen to see if it starts 'syncing' w/ your computer. If so, it should be showing up on your computer. Good luck.

I Pod Classic is NOT being recognized and I get a "sick" IPOD icon on it

What to do?? I can't restore it because it is not being recognized by itunes. It flashes a lightning bolt through the battery icon on the screen. Any ideas? Anyone? Bueler?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
iPod not recognized when connected to Windows laptop over USB
If you are getting the sad iPod icon this page may be of some help: iPod displays a sad iPod icon
You can also check out this extensive user post, however read it carefully if you get to the Last Resort section: Mitch's Sad iPod and Exclamation mark post

Ipod icon does not show up in ITUNES...EVER!

Someone please help me...
the ipod icon that used to be in the itunes menu no longer shows up. i can no longer update my ipod or view the songs that are already on my ipod in itunes.
i have already removed the entire program from my computer and reinstalled it twice. that did not help. i used different usb ports... that has also not helped. i even installed the software on a different computer with the same results. i have downloaded the new updates for both itunes and the ipod updater and still nothing. i have looked under "my computer" to see if it's recognized... it's not. i have done just about everything short of resetting my nano. i really don't want to do this because if it doesn't work, then i won't have any use of my nano.
it is still able to charge and i can still play the music already on it.
WHAT SHOULD I DO?

I have the same problem with my computer at home. I bought 2 Ipod nanos, 1 for me and 1 for my husband. I have my nano on my computer at work with no problems. Now I have a Dell computer at home, and that where I had the problem with my husband. I was working fine yesterday, we down loaded some music, then last night he got back on to download, and it would not recongize the ipod. The itunes no long would update anything, and the Do Not Remove stayed on forever. It ended up wiping out and resetting his ipod to the original form. Now the itunes will not bring up his ipod anymore. We have uninstalled everything, and reinstalled everything and the it still wont recongize the ipod. I dont know what to do or what I am doing wrong. It is driving me crazy. Can I attact his Ipod to my computer at work? Or Can an Ipod get a worm or virus? Maybe that what his has?

No iPod Icon in My Computer

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