No ipod mini audio playback

audio selection on mini shows play status however no audio through earphones or itrip. audio playback fine in itunes.
NOW WHAT???

Reset your mini.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.

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    [email protected]
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