No IPOD will restore on my computer..PLEASE HELP
NO IPOD will not restore on my PC.
Please help…I have tried everything and cannot restore or even use my IPOD on my DELL XPS using Vista…
I have already gone through 4 different IPODs (mini, shuffle, IPOD classic, IPOD Video) and each time I corrupt it or it fails to work. Most recently I had to ship an IPOD back for replacement and am loosing confident in the product..
Most recently I received my newly replaced 30GB Video from the factory. I plugged it in and got the message that I needed to RESTORE the IPOD. I did this initially and it seemed to operate flawlessly. I loaded music on it and then ejected it using the eject button next to the IPOD. I went to access my music/videos and then see that it is once again an empty IPOD. I then hook it back up and get the message that I need to RESTORE my IPOD. So I go through the whole process again. This time it will never restore and continues in an endless cycle of restoring the IPOD over and over again. This time it also displays the message on the IPOD screen that I need to hook my IPOD to a computer and RETORE it…
I was so frustrated with my PC that I hooked the IPOD to another PC to RESTORE it. Surprisingly it restored with no issues. I then hooked it to my CP and went through the whole nut roll again. I have erased ITUNEs and reloaded, emptied the TEMP folder, and reloaded ITUNEs. It is still doing the same thing. What is the problem? Please help!!!
The serial number will not help you find it, but here is how to finde the serial number:
iPod: How to find the serial number
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TYWelcome to the discussion,
Make sure your new computer is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
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Check for Updates.
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You may have more than one issue, but the most important one is that your internal hard drive is failing, or there is some other hardware fault.
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http://acer.custhelp.com/app/answers/detail/a_id/11564/related/1
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