No item category for service products

Hi,
we download service master (ta ac03) from R/3 to CRM via middleware. These products are stored in CRM as service products without item category group.
How to use these products in service transactions? I want to determine automatically an item category, but without item category group, I cannot maintain a correct determination...
Thanks for any help!
Regards
Jochen

Hi Jochen,
It is because Item Category Group which is present in R/3 is not present in CRM( e.g DIEN item category group for Service without delivery is not present in CRM and needed to be created).
Thus please create the same item category group in CRM.
SPRO Path:
Customer Relationship Management>Transactions>Basic Settings-->Define Item Category Group
Save it.
Download the product again.
Best Regards,
Pratik Patel
<b>Reward with Points!</b>

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2. Is it possible to put a default value EUR in the field Currency so that the user does not has to put always the value EUR in this
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Best Regards
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Hi,
For your 1st question--
I think we can not put the Net value. Because the net value will come from price of the product as well as the pricing conditions. The net value in transaction is nothing but the product price and with some adjustment in conditions.
For the second question--
The currency will come from he BP data. The sold to party you have mainatined on your transaction check the currency is EUR or not. For this you go to BP and check in sales area data in biiling tab.
For thirduestion--
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I think you will get the idea from this
Cheers
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Hi All,
I need to get the Item Category Group for a product. Are there any function modules to get this. Or else which database tables to look in for.
Thanks,
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Hi,
What is your Question?. Are you looking for Item Category Groups are what?.
Item category doesn't carry any value. It helps you to categorise the product as per the requirement.
e.g: If you have created a product--XYZ in CRM Product Master, there in the BASIC DATA View if you mention the ITEM CATEGORY as NORM and the DIVISION as 00.
And now if you want to use this product in an application like Sales Order (TA), then you have to do the Item category determination in IMG..and i hope you know the procedure..
even though i am mentioning here:
Path: IMG --> CRM --> Transactions --> Basic Functions --> Item Category Determination
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this is the setting you have to maintain. and here actual process goes like this
SYSTEM will check the details which you have maintained in the IMG like
1. The Transaction Type which you are using (TA)
2. The product which you are selected (XYZ)
Now SYSTEM will search the combination which you have maintained in the IMG, and if it find the result then it posts the ITEM CATEGORY (TAN) for the product.
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Hello all,
i have created the service master in MM system and then i have replicated the service master to EBP later i tried to create a EBP PO for Service Products through Sourcing from EBP to MM.
But i am getting a failure message as "Error during determination of backend document follow on documents for shopping cart " and PO is not created anyway.
But i can create PO for Materials with the same process.
I am getting this message only during creation of PO with Service Products.
I request you if any body has the solution please post your valuble information as early as possible.

Mahesh
What I understood from your case is you were able to create PR in backend for service items when you assign vendor manually durin g SC creation.
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Try this and see what document is created in backend.
PS:Reward points if the solution is helpful to you.
Regards
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Jochen

Hi
Sercie products will be created in CRM in service product type, while creating a service product you have to assign the Organizational data in sales and distribution tab
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Hii all,
I need one help. We need to maintain default item category for components in task list.
Currently it comes as "L" and the field is non editable.
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Regards,
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Hi Vijay,
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Categorization of the items in a BOM according to set criteria, such as whether they refer to an object (for example, material master or document info record) or whether they are kept in stock.
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Dear guru ,
i have created a purchase order for a position with item category D(service) and account assignment category K(cost centre). I have inserted for the accounting view the cost center.
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Hi,
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rgds
gsc

Item category for packing material VERP

hi,
sap gurus,
can i know the item category for packing material VERP
plz
help me out on this
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AFN Inquiry Item
AFNN Free of Charge Item
AFTX Text Item
AGN Quotation Standard Item
AGNN Free of Charge Item
BVN Cash Sales
L2N Request
L2W Request
NLC Inter Co Stock Transfer Item
NLN Stand Stock Transfer Item
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Hi Gurus,
I have created Po with with account assignment F (Order) & item category D (Service).But when i am going to change the Order number in account assgnment tab .It is not in editable mode, it is not indisable mode .So how it will come into editable mode. .what configuration setting i have do please help me sir.
Thanks in advance.
Regards,
Kirti

>
kirtiratna tabhane wrote:
> Hi kishor,
>
> We are not crating the PR w.r .to any order in that case can we change .How.But why we can not directly change into PO.If i am Creating thr PO with Acc *** F (order ) for material.inn that case it comes in editable mode.please help me.
>
> Regards,
> Kirti
Hi Kirti,
yes, if you create the PO using transaction ME21N, or ME21, then you should be able to change it. Unless the PO has already been closed, or deleted, or the goods received has been carried out for the PO. Then you cannot change it.
You can check the PO status, if the gr has been carried out, there should be a PO history tab in the item level.
If the PO is closed, or deleted, there should be a trash bin icon next to the item in the overview.
If the PO is created with reference to order (F), then in account assignment tab, there should be an order number. In this case, then you need to trace back to the RF, delete it, then change the data in the order, create another RF, then you account assignment in PO will be corrected.
Hope this helps.
Regards,
Anisah

Make-To-Order Production for Service Products

Hi All,
has anyone some experience with SAP R/3 (SD, CS, MM, FI,CO) Make-To-Order Production for Service Products?
Does the Make-To-Order Production Scenarion work for Service Products?
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Regards
Klaus

It works using transaction OSID to define service products and using requirements class and type to control the creation of service orders or projects for sales document items. All business services can be implemented using these service products.
We have inplemented Customer Center Solution based on this approch for a Atlas Copco (http://www.atlascopco.com/us) with cutomer center in more tham 70 countries.
They make, sell, rent, finance and service
Construction and Mining
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Industrial tools
Regards
Klaus

Item category for free goods that does not require extra free goods

Hi all,
I have created 3 item categories (ZM1J, ZM0J and ZMFJ)
ZM1J is standard item for sales
ZM0J is free goods
ZMFJ is also free goods
I have setup VBN1 for free goods "buy 10 get 1 free" and my order is including these 3 item categories
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Best Regards,
Darin

Hi,
Item category is determined by the four combination
Sales order + item category group + usage + item category at higher level.
Now you are using free goods determination procedure.
So that does not depend upon item category determination.
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Now if you are giving 10more free item for which you have maintain free goods determination master data.
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IMG u2013 SD u2013 Sales u2013 Sales documents u2013 sales document item u2013 assign item category.
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If you assign over here then you can change manually in the sales order.
Regards
Raj.

Category for service category S046 does not exist

Dear Experts,
This is regarding the Bdoc error "Category for service category S046 does not exist". ECC service materials are trying to replicate from ECC to CRM. In our scenario we doesn't required ECC service material in CRM. I have not downloaded service materials relevant data. Still i am facing the above error.
Please help to fix the above error.
Regards
Ashwini

Hi,
Thanks for your reply. I have maintained the filter on service_master object is not working.
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Ashwini

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Hi,
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Anil

Hi,
Sales Side:
Item Category for Plant to Plant Stock Transfer - NLN
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Rewards if it helps
Regards
Goutham

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Hello all
What is the flow in SPRO to create new item category for purchase orders?
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Thanks

But I cannot create automatically in SRPO....Can I go to the table?
If you check F1 Help says:
Activities
Change the identifier if necessary.
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In my Quality server the system determines Item Cat as ULN (NLNORMCHSP = ULN)
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Thanks & regards,
Shailendra Panhale

Mr. Gauravijit
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No item category for service products

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