No Junk Mail Option in Mail Preferances

I'm trying to set up the preferences for my mail. But when I go to Mail>Preferences, as the help menu instructs...there is nothing there for "Junk Mail".
I'm running version 2.1

It looks like the window’s toolbar is hidden. With the Preferences window open, either do View > Show Toolbar or click on the gray oblong button at the top right corner of the window.

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Thunderbird fails to send email when "Scan email for junk mail" option is checked in Server Admin

I have 2 clients that need to send mail through my server, one Mac and one Windows. The Mac uses apple mail and the Windows machine uses Thunderbird.
Apple Mail will send fine, it is set up for "Use Default ports 25, 465, 587" and "Use SSL" and "Authentication: MD5 Challenge-response".
Thunderbird refuses to send and I don't even see any errors showing up in the Console on the OS X server under smtpd entries.
If I uncheck the "Scan email for junk mail" option on the server, then Thunderbird will send fine.
Thunderbird is set up as: "smtp port 587 (default)" "connection security: STARTTLS" "Authentication method: Encrypted Password"
May or may not be relevant: I use virtual domains as well as aliases.
Server: Mac OS X Server version 10.5.8

Solved it, looks like maybe the smtpd settings for sasl authentication may not have been correct. I followed everything in http://osx.topicdesk.com/content/view/38/41/ the "Frontline Spam Defense for OS X server" guide and now can send mail just fine from Thunderbird Winodws and from Apple Mail.

Feature Request: Option to not require confirmation of erasing Junk Mail

Many (maybe most) choices that bring up a confirmation dialog allow the user to bypass the dialog by pressing the Option key. I hope that this capability will be extended to erasing Junk Mail in the Mail app (and, wishing here) to erasing deleted items as well. In all the years I've been using the Mac and supporting Mac users, I have only encountered two instances where the confirmation got a cancellation of the erasure and requiring the Option key to bypass would not have affected those users. Meanwhile, the rest of us have to grab our pointing device to confirm, since Cancel is the default. Lots of wasted motion for an infinitesimal safeguard.

Post at Apple Feedback.

Junk mail-why don't I have an option for Is junk mail in messages flag not junk mail

I have a brown coloured email which has been accurately diagnosed as junk mail, but when I go to Messages>flag>...the only two options I have are "not junk mail" and "mark as unread" yet in the help support it says that it should have "junk mail" there too. So far I cant mark it as junk mail - so I usually just delete them. Any advice please? Thank you.

Have you studied Mail prefernces? If not, go to Mail > preferences > Junk mail and check out the options there. Alternately, click on the 'info' question mark and follow up anything you are currently unsure of.

Smart Mailbox needs "include Junk Mail Folder" option, seeking work-around

For me it's convenient to have a Smart Mailbox defined simply by "Message is new", as this collects together in one place all the unread messages that I've set rules to put in different mailboxes. While there is an option on the panel for defining Smart Mailboxes to include Trash or Sent in the smart-search, there is no such option to include the Junk mail folder, which I would like to do for a while until I believe it has "learned" well enough what I consider junk or not.
(Apple, take note: If Trash is an option, Junk should be, too!)
Any suggestions for a good work-around? Thanks!

Hello burkeware,
I suggest you send feedback to Apple by filling out the [Feedback Form|http://www.apple.com/feedback/macosx.html>. Maybe they'll incorporate these options in a future version of Mail.
floba
PS: Concerning your "complex criteria". Have you already tried the boolean operators "or" and "not" in the search field? (BTW, two search strings are by default combined with the "and" operator, so there is no need for a separate "and".)
(MN312)
Message was edited by: floba

"Erase junk mail" option

On my iMac I don't have the option in Mail to right click and erase my junk mail. I have it to erase my deleted items but not my junk mail. How do I manage these options to get thi

I solved this by reading about it in a different discussion, so this post can be disregarded!

How can I migrate my junk-mail settings from one Mac to another?

I would like to move my junk mail settings from one Mac to another. I found this article (https://kb.siteground.com/how_to_synchronize_the_junk_email_settings_in_mac_mail /), but can't locate the file indicated in the article, so I suspect that the article is out of date (though it's not dated).
Both machines - MacOS 10.9.5; Mail 7.3.
Any insights much appreciated!
Best,
Doug

Make your user library visible and see if you can find it.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library.

Junk Mail won't move to Junk folder after training+switching to automatic

After training for months, I switched my preferences to automatic and now my existing junk mail doesn't move to the junk folder.
Dual 2 GHz PowerPC G5 Mac OS X (10.4.3)

Same problem here - also using an IMAP account. Junk mail is labeled correctly but does not move automatically to the junk folder even though the option to do that is enabled in preferences.

James Send to Junk Mail

Hello , i am using james 2.2.0 installed on a server with a online DNS , it recives mails properly , but when i try to send emails ( also when using Authenticated SMTP) , mail go to junk mails ( as hotmail and yahoo) , When i use Outlook express outside the server to send mail i get the following error :
The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '[email protected]'. Subject 'hahahhaha', Account: 'mytrans-port.com', Server: 'mytrans-port.com', Protocol: SMTP, Server Response: '550 - Requested action not taken: relaying denied', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
here is my config.xml , Thanks
<?xml version="1.0"?>
<!DOCTYPE config [
<!ENTITY listserverConfig SYSTEM "../conf/james-listmanager.xml">
<!ENTITY listserverStores SYSTEM "../conf/james-liststores.xml">
<!ENTITY fetchmailConfig SYSTEM "../conf/james-fetchmail.xml">
]>











<config>
   <James>

      
      
      
      
      <postmaster>Postmaster@localhost</postmaster>
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      <servernames autodetect="true" autodetectIP="true">

         <servername>mytrans-port.com</servername>
      </servernames>
      
      
      
      <usernames ignoreCase="true" enableAliases="true" enableForwarding="true"/>
      
      
      <inboxRepository>
         <repository destinationURL="file://var/mail/inboxes/" type="MAIL"/>
      </inboxRepository>
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
      
   </James>
   
   
   
   
   
    <fetchpop enabled="true">
        
        
        <fetch name="mydomain.com">
            
            <host>mail.mydomain.com</host>
            
            <user>username</user>
            
            <password>pass</password>
            
            <interval>600000</interval>
        </fetch>
    </fetchpop>
    
    
    
    
    
    
    
    
    &fetchmailConfig;
   
   
   
   <spoolmanager>
      
      <threads> 10 </threads>
      
      <mailetpackages>
         <mailetpackage>org.apache.james.transport.mailets</mailetpackage>
      </mailetpackages>
      <matcherpackages>
         <matcherpackage>org.apache.james.transport.matchers</matcherpackage>
      </matcherpackages>
      
      
      
      
      <processor name="root">
         
         
         
         
         
         <mailet match="RelayLimit=30" class="Null"/>
         
         
         
         
         
         <mailet match="InSpammerBlacklist=query.bondedsender.org"
                 class="ToProcessor">
           <processor> transport </processor>
         </mailet>
         
         
         
         
         
         
         
         <mailet match="InSpammerBlacklist=dnsbl.njabl.org"
                 class="ToProcessor">
           <processor> spam </processor>
           <notice>550 Requested action not taken: rejected - see http://njabl.org/ </notice>
         </mailet>
         <mailet match="InSpammerBlacklist=relays.ordb.org"
                 class="ToProcessor">
           <processor> spam </processor>
           <notice>550 Requested action not taken: rejected - see http://www.ordb.org/ </notice>
         </mailet>
         
         
         
         <mailet match="All" class="ToProcessor">
            <processor> transport </processor>
         </mailet>
      </processor>
      
      
      
      
      
      
      <processor name="error">
         
         
         
         
         
         <mailet match="All" class="ToRepository">
            <repositoryPath> file://var/mail/error/</repositoryPath>
            
            
         </mailet>
      </processor>
      
      
      <processor name="transport">
        
        
        
         
         <mailet match="RecipientIsLocal" class="LocalDelivery"/>
         
         
         <mailet match="HostIsLocal" class="ToProcessor">
            <processor> local-address-error </processor>
            <notice>550 - Requested action not taken: no such user here</notice>
         </mailet>

         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         
         <mailet match="RemoteAddrNotInNetwork=127.0.0.1" class="ToProcessor">
            <processor> relay-denied </processor>
            <notice>550 - Requested action not taken: relaying denied</notice>
         </mailet>
         
         
         <mailet match="All" class="RemoteDelivery">
            <outgoing> file://var/mail/outgoing/ </outgoing>
            
            
            
            
            <delayTime> 5 minutes </delayTime>
            <delayTime> 10 minutes </delayTime>
            <delayTime> 45 minutes </delayTime>
            <delayTime> 2 hours </delayTime>
            <delayTime> 3 hours </delayTime>
            <delayTime> 6 hours </delayTime>
            <maxRetries> 25 </maxRetries>
            
            <deliveryThreads> 1 </deliveryThreads>
            
            <sendpartial>false</sendpartial>
            
            
            
            
            
            
            
            
            
            
            
            
            
            
            
         </mailet>
      </processor>
      
      
      
      <processor name="spam">
         
         
         
         
         
         
         
         
         <mailet match="All" class="ToRepository">
            <repositoryPath>file://var/mail/spam/</repositoryPath>
            
            
            
            
            
         </mailet>
      </processor>
      
      <processor name="local-address-error">
         
         
         
         
         
         <mailet match="All" class="ToRepository">
            <repositoryPath> file://var/mail/address-error/</repositoryPath>
            
            
         </mailet>
      </processor>
      
      
      <processor name="relay-denied">
         
         
         
         
         
         <mailet match="All" class="ToRepository">
            <repositoryPath>file://var/mail/relay-denied/</repositoryPath>
            
            
         </mailet>
      </processor>
   </spoolmanager>
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   <dnsserver>
      <servers>
         
         
         
      </servers>
      
      
      <autodiscover>true</autodiscover>
      <authoritative>false</authoritative>
   </dnsserver>
   <remotemanager>
      <port>4555</port>
      
      
      
      
      <handler>
         
         
         
         
         
         <helloName autodetect="true">myMailServer</helloName>
         <administrator_accounts>

            
            <account login="username" password="password"/>
         </administrator_accounts>
         <connectiontimeout> 60000 </connectiontimeout>
      </handler>
   </remotemanager>
    
    
    
   <pop3server enabled="true">
      
      
      <port>110</port>
      
      
      
      
      <handler>
         
         
         
         
         
         <helloName autodetect="true">myMailServer</helloName>
         <connectiontimeout>120000</connectiontimeout>
      </handler>
   </pop3server>
    
    
    
   <smtpserver enabled="true">
      
      <port>25</port>
      
      
      
      
      <handler>
         
         
         
         
         
         <helloName autodetect="true">myMailServer</helloName>
         <connectiontimeout>360000</connectiontimeout>
         
         

         
         <authorizedAddresses>127.0.0.0/8</authorizedAddresses>
         
         
         
         
         
         
         <maxmessagesize>0</maxmessagesize>
      </handler>
   </smtpserver>
    
    
    
    
   <nntpserver enabled="true">
   
      
      
      <port>119</port>
      
      
      
      
      <handler>
         
         
         
         
         
         <helloName autodetect="true">myMailServer</helloName>
         <co

hi
you have to change the config.xml to allow the server accept relay mails from your host machine from which you are sendign the mail ...
ie
change
<mailet match="RemoteAddrNotInNetwork=127.0.0.1" class="ToProcessor">
<processor> relay-denied </processor>
<notice>550 - Requested action not taken: relaying denied</notice>
</mailet>
add few more ips (your network / subnet ip)
so that it accpets mails from that machine to be relayed ...
you can also change the smtp autheriZation part and do that ...
any one is enough ..
Regards
Venkat

Various E Mail problems: Junk Mail, Log Off, etc

I am having various and frustrating problems that are intermittant.
I have two incoming e mail accounts, one is IMAP and one is POP.
1. Junk Mail. After having reset my junk mail settings as advised on this site just a few days ago, I am continuing to experience this problem. Messages that the systems "knows" is Junk Mail do NOT go to Junk Mail folder, but to the regular In box. It knows they are Junk Mail because the Tab for changing the message at top of screen says "Not Junk", which means it thinks it is JUNK. They why won't it go into Junk Mail folder?
2. When I try to delete these messages one by one in In box, the computer "freezes" and takes forever to delete the messages. The In box counter on left hand side of the screen does not decrease as I delete messages, but takes a long time (minutes) to catch up with the deletions.
3. When receiving certain e mail from specific recipients, the system intermittantly says "message not dowloaded from server, you need to take this account on line". Well. it IS online! Again, this does not happen all the time, but often enough and from the same e mail recipients) that it is very frustrating.
4. Oftentimes when I try to shut down, I get the dreaded spinning color wheel, only to have to force quit. This is a lengthy process, and then I lose all of the deletions that I have tried to make to my Inbox.
Are all of these problems somehow related? Cumulatively, they are very frustrating. I never had these kinds of issues with Windows Mail apps. Uuughh!
Thanks for reading and any assistance.

There appears to be a problem with the index.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
3. Locate Envelope Index and move it to the Trash. If you see any other “Envelope Index”-named file there, delete it as well.
4. Move the “IMAP-” account folder to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all mail stored there to be lost.
5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
6. As a side effect of having removed the IMAP account folder, that accounts may be in an “offline” state now. Do Mailbox > Go Online to bring it back online.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.
<hr>
If the problem persists, what are your Preferences > Accounts > Mailbox Behaviors > Junk settings, particularly for the IMAP account?
Also, what have you done to “reset [your] junk mail settings as advised on this site”? This is what I’d suggest:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the rule that governs what the junk filter does.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t touch anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).
4. Open Window > Previous Recipients and get rid of any addresses that you don’t want Mail to treat as legit.

Junk Mail Filtering - is it me or is it just rubbish?

Apologies if this has been posted elsewhere, but didn't have the patience to wade through all the threads. Hopefully someone can help...
Frankly, I think the filtering on Mail (using 3.5 with OSX 10.5.6) is hopeless. Simply put, I've tried configuring it every which way in Preferences but the same issues persist. The main one being that when I configure to "exclude" those in my address book and/or previous recipients list from junk mail filtering ...people in my address book (SPECIFICALLY ME) still end up in the junk mail folder.
I have 2 accounts: Mail.com (POP3) and Gmail (IMAP) and I use an iPhone for mobile access. And I have a work email. All three are in my address card in Address Book.
Yet whenever I send myself (or anyone else) an email -- either from work or from my iPhone or even from within Mail -- it still ends up in the junk mail folder.
I think the problem is that Mail's filtering doesn't look at email addresses. It must look at how the name is set up??? i.e., LAST FIRST or FIRST LAST, etc. and when any of these don't match up it puts it into junk mail folder????
It just seems rubbish to me. Outlook had much more sophisticated filtering options\rule set up.
Anyone got any ideas on how to solve this? Thanks.

Mulder wrote:
If you have multiple email addresses in your card in Address Book, which messages are going to Junk, and what email address was used?
All three emails go to junk. My work to either personal address. Gmail to Mail and Mail to Gmail emails all go to junk
Have you tried setting up the Junk filter so that:
If any of the following conditions are met:
*Sender is not in my Address Book*
*Sender is not in my Previous Recipients*
Message is Junk Mail
Perform the following actions:
*Move message to mailbox: (Junk mailbox On My Mac)*
Yep. Tried that. Still didn't work. Even tried ticking "not junk" on each of the several tests I've sent myself -- and then re-sent more tests, which still ended up in junk????
As I said, I've tried virtually every possible configuration of boxes ticked and unticked and nothing...
My latest setting (using your advanced rules above) were:
Enable Junk Mail - ticked
When Junk Mail arrives - 'perform custom actions'
Msgs Exempt - In address book and previous recipients both ticked. Use my full name unticked
Trust ISP headers - unticked
Filter before applying rules - have tried this both ticked and unticked... same result
Thanks,
The Smoking Man
PS - Should add that when others send me email to the Gmail or Mail accounts they properly go to inbox, not junk. It's just when I send myself something (anything, really)...

Mail Version 2.1.1 (752.3) Junk Mail Buttons Don't Work

I have ... Reset junk mail.
The problem occurs before and after junk mail is reset and junk mail learning mode is active for any number of days.
When I get junk mail in my inbox and click on it once and then use either the "Not Junk" icon in Toolbar or "Not Junk" button in message header, Mail treats the message as not junk. When another e-mail arrives from same sender, it's again marked as junk. I've noticed that some messages revert to the "junk" colour even after they are marked as not junk.
I've repaired permissions and restarted the iMac and restarted Mail app.
Wonder if I have the latest version of Mail? Please help. Thanks
iMac 2.16 GHz Intel Core 2 Duo, 2GB SDRAM Mac OS X (10.4.9) Have dual boot with XP Pro on "other side"

Have you made any changes to the junk filter in Preferences > Junk Mail > Advanced? Try this:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the junk filter rule.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t change anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).
You can use the Colors palette (Format > Show Colors) to manually change the background highlight of messages in the message list. Although the Colors palette cannot be used to set the foreground color, it can be used to remove it. In particular, choosing either black or white removes both the background highlight and the foreground color of the messages currently selected in the message list.

I have several imap accounts and want to click one button to empty all junk mail at once. How can I do this?

I currently run Apple Mail on Lion with several IMAP acocunts... I know that there is a right-click option to remove "all deleted" messages but what If I wanted to do the same for all messages marked at junk in all accounts. It's really a pain to have to click on each account, select all the junk in the junk folder, press delete over and over.. and then right-click and select "Erase Deleted Items" Why the heck can't they just have "Erase All Spam Items" also... ?? Or how about "Erase all SPAM and DELETED ITEMS from ALL accounts" ????

I found the solution and here's how to correct things:
Apple Mail
Mail has a feature, accessible from the Mailbox Behaviors (or Special Mailboxes) tab of the Accounts preferences, that can automatically delete old spam messages from the Junk mailbox. You can use this feature if you tell SpamSieve to put spam messages in the Junk mailbox instead of the Spam mailbox.
(Note: If you do this, be careful not to use the Junk and Not Junk buttons that will appear in Mail when the Junk mailbox is active; you should always use the SpamSieve - Train as Good and SpamSieve - Train as Spam commands instead. You can use the Customize Toolbar… command in Mail’s View menu to remove the Junk button from the toolbar. Also, if you select a message that SpamSieve has classified as spam, Mail will show a banner saying that you marked it as junk. Ignore this.)
Make sure that Mail knows which mailbox is your Junk mailbox by selecting it and choosing Mailbox ‣ Use This Mailbox For ‣ Junk.
To tell SpamSieve to use the Junk mailbox, open Mail’s Preferences window and click on Junk Mail. Make sure that Enable junk mail filtering is checked. Select Move it to the Junk mailbox. If Mail asks whether you want to move all the messages to the Junk mailbox, say No. Next, select Perform custom actions. Then click theAdvanced… button and edit the rule such that the conditions don’t match any messages. For example, use these two conditions:
Message is addressed to my Full Name
Message is not addressed to my Full Name
and set it to If all of the following conditions are met. Click OK to close the sheet. Do not make any further changes to the Junk Mail preferences.
Go to the Rules section of Mail’s preferences and change the SpamSieve rule to move the messages to the Junk mailbox instead of the Spam mailbox. Finally, chooseSpamSieve - Change Settings from Mail’s Message menu and, when prompted, say that the name of your spam mailbox is Junk.

Odd Junk Mail Behavior

I've been experiencing odd Junk Mail behavior on my Mac; I've got the Mail app set so it puts the emails it thinks is Junk in the Junk folder. I do this because I've noticed that certain legitimate emails keep ending up in the Junk folder automatically.
I've also noticed that some of the emails in the Junk folder have not actually been flagged as Junk Mail, they were not colored brown by the Junk Mail rule and there is no button available to tell Mail it's not Junk. How do I stop Mail from flagging something as Junk when it doesn't seem to tag it as Junk but it still ends up in the Junk folder?
I see emails tagged as Junk in the Junk folder that are legit, so I click the "Not Junk" button and move them back to the proper mail folder. But the next time I get mail from the same source, it gets flagged and tagged as Junk again. I thought the Mail app learns from the training we give it. How do I resolve this situation?
I've already set the Junk filtering to not filter emails from recipients who are in my Address Book.

Either you’ve messed with the Preferences > Junk Mail > Advanced settings, or those settings have become corrupt, or you have one or more rules that have a bearing on this.
Assuming it isn’t the latter, try this:
1. Go to Preferences > Junk Mail, disable junk mail filtering, then enable it again. This resets the rule that governs what the junk filter does.
2. Choose either Training or Automatic mode (it doesn’t matter) and leave the other options checked. Click Advanced to see how the junk filter rule is defined now if you want, but don’t touch anything there.
3. Reset the junk filter database (Preferences > Junk Mail > Reset).

How to unmark junk mail in mail 5.1?

I am unable to find a way to unmark mail as junk in Mail 5.1 (OS X Lion). In previous versions of Mail, there were obvious ways to do this.
Can someone tell me how to do this?

Aha.   I reset the junk mail under Mail->Preferences->Junk Mail, and the behavior changed. Now the menu item and toolbar button act as toggles, whereas they did not before the reset.
BUT: junk mail handling gives us a choice between a) moving junk mail to the junk mailbox or b) marking it as junk but leaving it in the inbox.   Now I don't see a way to make it do both, even through the custom handling option.
Why do I want it to do both?   I want to make sure the the filter is learning what I think is junk and what I think is is not, and I want the junk out of the way.

No Junk Mail Option in Mail Preferances

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