No keyboard in App Store
When I go into App Store the keyboard does not appear. I have never turned on Bluetooth so that is not the problem as others have been a advised to do. The window comes up to ask I'd and password but no keyboard appears. Can anyone help me.
Try a reset. Tap and hold the Home button and the Sleep/On/Off buttons at the same time for approximately 15 seconds, until the Apple logo reappears. Release both buttons and await restart.
Similar Messages
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Third-party keyboard in app store
when I try to review in the app store with a third-party keyboard , the page turns white , and I can not see what I write
Reset your phone - no data loss
Restart or reset your iPhone, iPad, or iPod touch - Apple Support -
Landscape keyboard in App Store
Is there a hidden feature that lets you use a landscape keyboard when writing reviews in the App Store?
Hi, yep, same thing has happened to me today. Using an iphone 4. Don't as yet know how to fix it other than a reboot.
Message was edited by: andyja2 -
On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??
On your iPad, delete the existing account then sign back in with the new ID and password.
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TextEdit, App Store, Preview do not respond to clicking or keyboard shortcuts
Late 2013 Macbook Pro Retina running Mavericks 10.9.4 with all software updated.
A couple of days ago, I opened an image up in Preview only to find that the application would not respond to any clicks or keyboard shortcuts I made. If I were to hover over an icon on the top bar, it would recognize that I was doing that, but not do anything if I clicked on it. Ultimately, the only way to close the program to perform a force quit with Cmd-Opt-Shift-Esc or right-click on the dock and go to "Quit". It does not show up as not responding in the Force Quite menu, and the problem does not go away if I reboot the computer.
I've also experienced the problem in two other apps to date - the App Store and TextEdit. Both will act like they're perfectly okay until I actually go to click on something, in which case they won't respond at all. There's no spinning pinwheel or freezing - it just acts like nothing is happening. (For example, if I launch the App Store from my browser directly to an app page, the "Download" or "Purchase" button will highlight when you hover over it but cannot be pressed. I have launched it from Finder, as well, so it's not that contributing to it.)
These are the only apps I've noticed that are doing it, but they're all Apple apps. In contrast, Finder, iTunes, and Safari work as well as ever. Any help would be much appreciated.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
The keyboard is not coming up in the App store when it comes time to input my password
When I want to download a new App from the App Store, the keyboard does not come up when I need to input my password.
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
Black App Store keyboard?
Why does the keyboard you use in the App Store have a black background instead of a grey one, like in the other apps?
For my 4G, they are the same in the App store and Safari.
you can try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?
What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan -
Greetings, I have an iPod Touch, that I recently tried to access the apps store. I can't enter my password, due to not being able to switch the keyboard to lower case letters. I tapped on the arrow up button, and it makes a click sound, but the letters do not change. Am I doing something wrong?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I can't remember how to toggle my Instacalc on and off using the keyboard. I got it free from the app store, I have a 13" MacBook Air, Yosemite. I must have got the instruction somewhere but I can't remember, could anyone help me please.
Hi. Try this: From the iTunes Store front page, scroll to the bottom of the page. In the bottom left corner there should be a flag, in this case the French flag, click it and you 'll be presented with a screen to select the correct country.
Stedman -
IPhone 5 App Store keyboard glitch -- persistent green lines at bottom of screen
I just brought home my new black 32GB iPhone 5 from the Verizon store. After using it for an hour or so, and switching over to WiFi, I entered my Apple ID password in the App Store to (re)download an app. My password requires me to switch to the ".?123" keyboard. The bottom ~1/5 of my screen became fuzzy, as though the keyboard overlay was sticking around longer than it should have. After a short time, glitch resolved to a state that's been "permanent" - vertical green lines. These green lines fade in slowly after I wake the screen from sleep. They've persisted through multiple power off > on cycles, a hard reset, and even through the upgrade to iOS 6.02. Interestingly, screen captures do not seem to grab these green lines.
Any ideas on how I can fix this, or am I going to have to get the phone replaced?I think this is normaly. I've had some issues (gone through 6 replacements - not trivial issues, dead home button, dead camera, dead wifi that kind of thing). I noticed this on the 3rd replacement and everyone since. People are claiming that they have received "flawless screens" (whatever that means). I think the Sharp pannels are the ones that don't show these interlacing lines and AU Optronic pannels do. I have experience with AU Optronic pannels and everyone that I have ever owned (Motorola Xoom, PC Monitors, etc...) have done this. It is too bad that Apple settled for this manufacturer, but it is a gamble whether you will get one that doesn't do it. It is normal and within specs as most the iPhones at this point with have AU pannels due to Sharp's shortage.
The geniuses will likely not replace an iPhone for this reason. If you have AppleCare+ and have an incident in the future, perhaps you'll get lucky and get a sharp pannel put on to replace the AU pannel. But, there is no way to know which phones have which pannels.
Interestingly, I checked at the Apple store and 50% of the display models did it, and the genius that I spoke to's iphone 5 did it. You can find wall paper that is alternating black and white lines one pixel in width and it will cause the screen to flicker. Like you, I REALLY wish that apple DID NOT choose AU Optronics and if I had known I would have waited to purchase, but now I have it and cannot return it. I may sell it and move back to my previous phone. Given that the #1 selling feature is the retina display, it is disappointing to see a low quality pannel used. I really like the iPhone, but this is pretty much a deal breaker - and not knowing if you will get one that does it, or doesn't makes it very hard to "trust" a future production. I would rather have waited for the Sharp pannels and delayed getting an iPhone due to supply issues, than Apple finding an alternative, lower quality, source to produce them. -
Issue report:app store awakening cause the soft keyboard cannot work.
As title said, I just open the app store, and want to search something, so I active the search input area,
then I do something others, so I left it free, then the screen auto close and turn black.
then I just return to use my ipad, awake the screen by press the home button, and unlock the screen.
And I found:
1, the soft key board cannot hidden and the delete key cannot work.
2, I only return the destop by press the home botton and then return the app store, issue continue..
someone please also test it and give a reply on it, thanks!As title said, I just open the app store, and want to search something, so I active the search input area,
then I do something others, so I left it free, then the screen auto close and turn black.
then I just return to use my ipad, awake the screen by press the home button, and unlock the screen.
And I found:
1, the soft key board cannot hidden and the delete key cannot work.
2, I only return the destop by press the home botton and then return the app store, issue continue..
someone please also test it and give a reply on it, thanks! -
It won't let me log in...because it ask me to paste my password...I have no idea why it just started doing this!
Quit the App Store app and reset the iPad.
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
IPhone 5, screen noise in keyboard number bar, pop-up app store
OK,
When in the app store, and typing in the password, there is a single line of screen "noise," usually in the top number row, but I have also seen it in in the second alphabet row.
This is the only place we have encountered this problem. Has anyone else? Can you give it a try, entering your password in the app store and see if you get the problem too.
Thanks.I see the exact same thing. Thought it was tied to battery level, but it's not. I see if often when in appstore and confirming password as an app is downloaded or updated. Iphone 5, 32G. Suspecting software, hopefully not hw.
-
My App Store keeps crashing and giving me a huge error report
Here is the report
Process: App Store [24741]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [22022]
Date/Time: 2013-07-13 22:19:51.950 +1000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Sleep/Wake UUID: 3CFB8202-91FC-420D-97E1-C5EBAF3826B7
Interval Since Last Report: 58278 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 9FF206D4-FD94-4E99-B16D-7A9CC66694CD
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003bf790 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff89bf0784 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff864b4f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff89bf05a7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff89bf0534 +[NSException raise:format:] + 148
4 AppKit 0x00007fff805329cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff80532883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff804c6c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff80532809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff805326d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff804bb444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff804b3cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff804b2938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff804d7c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff804b2ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff804b100a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff804b0b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff804ad3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff80426c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff803eec3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
24 AppKit 0x00007fff803ee7d2 -[NSWindow orderWindow:relativeTo:] + 94
25 AppKit 0x00007fff803ba974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
26 AppKit 0x00007fff803b8a91 loadNib + 226
27 AppKit 0x00007fff803b81a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
28 AppKit 0x00007fff803b7dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
29 AppKit 0x00007fff803b535b NSApplicationMain + 279
30 App Store 0x00000001000013f4 0x0 + 4294972404
31 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff895750b6 __kill + 10
1 libSystem.B.dylib 0x00007fff896159f6 abort + 83
2 libstdc++.6.dylib 0x00007fff8343d5d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff864b8b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff8343bae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff8343bb16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff8343bbfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff864b4fa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff89c48969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff804ad924 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4033
10 com.apple.AppKit 0x00007fff80426c0e -[NSView displayIfNeeded] + 969
11 com.apple.AppKit 0x00007fff803eec3b -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 1050
12 com.apple.AppKit 0x00007fff803ee7d2 -[NSWindow orderWindow:relativeTo:] + 94
13 com.apple.AppKit 0x00007fff803ba974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
14 com.apple.AppKit 0x00007fff803b8a91 loadNib + 226
15 com.apple.AppKit 0x00007fff803b81a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
16 com.apple.AppKit 0x00007fff803b7dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
17 com.apple.AppKit 0x00007fff803b535b NSApplicationMain + 279
18 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8953fc0a kevent + 10
1 libSystem.B.dylib 0x00007fff89541add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff895417b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff895412de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff89540c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff89540aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff89540a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff89540e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff89540aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff89561a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff89565881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff85cdf3b0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8194ff81 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff8955ffd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8955fe89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff89526d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff895273ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff89b8b902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff89b8ad8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8660a14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff8658b114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff8955ffd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8955fe89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff89540a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff89540e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff89540aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff70ffa2f8 rcx: 0x00007fff5fbff308 rdx: 0x0000000000000000
rdi: 0x00000000000060a5 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff320 rsp: 0x00007fff5fbff308
r8: 0x00007fff70ffda60 r9: 0x0000000000000063 r10: 0x00007fff895710fa r11: 0x0000000000000202
r12: 0x00007fff89c75b09 r13: 0x0000000000000000 r14: 0x000000010061bd50 r15: 0x00007fff700bc190
rip: 0x00007fff895750b6 rfl: 0x0000000000000202 cr2: 0x00007fff70583fd0
Binary Images:
0x100000000 - 0x100044fff com.apple.appstore 1.0.2 (63.1) <9113B2F3-EC62-24EA-C21A-352621712604> /Applications/App Store.app/Contents/MacOS/App Store
0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80003000 - 0x7fff80005fff libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff80006000 - 0x7fff80027fe7 libPng.dylib ??? (???) <D8EC7740-EE32-865A-2F75-C9EDE2135510> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff80028000 - 0x7fff80077ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff80087000 - 0x7fff8009efff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff800cf000 - 0x7fff801cffef com.apple.DiskImagesFramework 10.6.8 (289.1) <4F2F2B6C-59D1-0631-71D1-F471BE2CE29A> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8021b000 - 0x7fff80331ff7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
0x7fff803b2000 - 0x7fff803b2ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff803b3000 - 0x7fff80dadff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff80dae000 - 0x7fff80e2dfe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff80e3a000 - 0x7fff80e7bfff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff80e7c000 - 0x7fff81219fe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8121a000 - 0x7fff81334fff libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x7fff81335000 - 0x7fff81366fff libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff81367000 - 0x7fff81387fff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff81388000 - 0x7fff81396ff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff81397000 - 0x7fff8139bff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <DB710299-B4D9-3714-66F7-5D2964DE585B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
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0x7fff88efc000 - 0x7fff88f1ffff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff88f20000 - 0x7fff88f5efe7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <B3465B16-5B9D-C881-C61A-AFC9D8EDDC1B> /usr/lib/libssl.0.9.8.dylib
0x7fff88f5f000 - 0x7fff88fddff7 com.apple.CoreText 151.13 (???) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff88fde000 - 0x7fff8906efff com.apple.SearchKit 1.3.0 (1.3.0) <3403E658-A54E-A79A-12EB-E090E8743984> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff89198000 - 0x7fff891bfff7 libJPEG.dylib ??? (???) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff891c0000 - 0x7fff891c5fff libGIF.dylib ??? (???) <3BAD0DE8-8151-68B0-2244-A4541C738972> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff891c6000 - 0x7fff8920dff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff89457000 - 0x7fff89458fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff89526000 - 0x7fff896e7fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x7fff89926000 - 0x7fff8992cff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8993f000 - 0x7fff89940ff7 libScreenReader.dylib ??? (???) <0E570442-073F-D6AD-5014-1FD91C631DCF> /usr/lib/libScreenReader.dylib
0x7fff89941000 - 0x7fff8994eff7 com.apple.AppleFSCompression 24.4 (1.0) <57D6F613-CB5E-75BC-E351-3272D62227F5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff89ab9000 - 0x7fff89b3eff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff89b3f000 - 0x7fff89cb6fe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff89cb7000 - 0x7fff89d00fef libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89d01000 - 0x7fff89d12ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
0x7fff89d13000 - 0x7fff8a15afef com.apple.RawCamera.bundle 3.7.1 (570) <5AFA87CA-DC3D-F84E-7EA1-6EABA8807766> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8a15b000 - 0x7fff8a18afff com.apple.framework.Admin 4.7 (4.7) <58294380-377A-3E74-D2B3-0C6D577D3786> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.53f13
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.6
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40U9B0, 931.51 GB
Serial ATA Device: HL-DT-ST DVDRW GA11N, 807.2 MB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Dell USB Keyboard, 0x413c (Dell Inc.), 0x2003, 0x06400000 / 4
USB Device: Optical USB Mouse, 0x046d (Logitech Inc.), 0xc016, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0x06110000 / 6
USB Device: Turtle Beach P11 Headset, 0x10f5, 0x0231, 0x04100000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
Residents of the EU may be entitled to warranty service for up to six years after purchase.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
If you don't want to pay for the repair, you may (or may not) be able to stop the panics by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.
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