No Keyboard Shortcuts & Won't Shut Down
I've been using Leopard since it came out and every once in a while I'll come across a time where none of my keyboard shortcuts won't work. For example command+tab doesn't work to switch between applications, control+arrow key doesn't work to change spaces, etc.
Also, when this happens, the computer won't shut down. Clicking "Shut Down" will remove the top menu panel, but then it just sits there...forever...
I was hoping the latest update would fix this problem but it hasn't. I'm not running Quicksilver as some other posts have mentioned. I'm using both Camino & Safari for web browsers, iTunes, and EyeTV...that's it...
Has anyone else seen this or have any fixes? I can't seem to find a bug report on it either. Thanks.
Ok, I think I found more information here and was hoping someone could confirm. I have a Windows share that I mount to the Mac via SMB. If I shut down the Windows PC while the drive is still mounted on the Mac, I experience these problems. Particularly the not being able to shut down part.
If someone else could try this I'd appreciate it!
Similar Messages
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G5 dual 1.8 WON'T shut down with TIGER 10.4.7
Hi all. Updated the G5 dual with Tiger, did the 10.4.7 combo update and it still won't shut down. Have to hold the power button. I've tried creating a new administrator but to no avail. Logging out won't do it either. I upgraded from 10.3.9 for music software reasons--too bad I was "forced up" since 10.3.9 worked fine. My G4 laptop 1.33 has no issues with Tiger at all.
Any suggestions??Contributed by Fumiaki Kawashima a Level 4 here;
There are many reasons to become unable shutting down or restarting from Apple Menu. Some were explained by other posters.
Most importantly, loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action. However, the issue proves that somewhere in those routines cannot be performed.
Users authentication system seems to be intact because you can restart or shutdown from the login window. However, the admin account authenticated by the Tiger security systems could confuse somehow and affect loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart mentioned above.
Test if you can shutdown from the keyboard-- Holding down controloptioncommand keys, and then press the eject key.
Check if the loginwindow plists are corrupted. To do this test, remove the followings to temporary folders on the desktop, and shutdown from the keyboard shortcut combination. Restart the computer to test the recurrence.
/Library/Preferences/com.apple.loginwindow.plist
/Users/HOME/Library/Preferences/com.apple.loginwindow.plist
Try disabling Login Items for third-party applications via the Accounts system preference, if any.
Verify whether any third-party kernel extensions (including device drivers) interfere with the loginwindow hooks process-- Start up with a Safe-mode, then test the Restart from Apple Menu to see whether it works. Also, boot into a Single-user mode, and test if "reboot" command is available from the BSD layer. The I/O Kit API for software developers provides a shutdown hook so that ".kext" troubleshooting may need to be considered. Besides, some bad programmed extension may not be unloaded automatically at a shutdown or restart.
If the computer is configured with Irish language Input method and/or third-party Irish keyboard, try disabling them to test.
A third-party application or custom script may interfere with the loginwindow hooks for the Shut Down or Restart. For example, if you install an application that prevents casually powering down a system, the Shut Down and Restart buttons may not work. Also, if you install a P2P file sharing application, try uninstalling it.
As last resorts, troubleshoot a bad RAM and consider "Erase and Install" solution.
OPTION:
Post a part of system.log that indicates events from "localhost kernel[0]: standard timeslicing quantum is 10000 us" to the next same line.
This may help to narrow down because restarting or shutting down the system process can initiate the procedure programmatically by sending an appropriate Apple event to Mac OS X Tiger's system process (loginwindow).
Likewise, check console.log whether any failures is reported.
Corrections:
Most importantly, the loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action.
However, the admin account authenticated by the Tiger security systems could confuse somehow and it may impact on the loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart as mentioned above.
Addendum:
If you post a copy of system.log, consider to edit the Ethernet interface ID to a fake value.
API = Application Programming Interface
Cheers!
DALE -
Core Duo won't shut down or log out or re-start but can sleep. Can use terminal to kill processes but it is not an application causing the problem. The output is to a TV via S-Video and am using wireless keyboard via USB.
Appreciate any suggestions.hello to the mac world
@sunra
same problem here on my mini mac, intel solo core, happens 3 times in one week now.
it seems that my mini ignores shutdown, restart and log out.
when I terminate the task "login window" then he jumps to the login screen, where I can shutdown or change the user.
anyone an idea about this little problem?
okay, it is not a big problem and with this problem I feel already home now...yes, I used windows the last years
greetings
user1010
ps: please excuse my bad english! -
Mini 2009 won't shut down and others....
My hard disk crashed down, I changed it and re-installed from Time Machine. Now my mini won't shut down (among other things) just restart. I think, I broke something inside, because I can't re-install from App Store (unfit check sum). Here is the fault log, any help?
Interval Since Last Panic Report: 107776 sec
Panics Since Last Report: 30
Anonymous UUID: D5C76789-6CC4-5EF1-9A93-83B28D9D4EE6
Thu Dec 20 05:57:18 2012
panic(cpu 0 caller 0xffffff80106b7bd5): Kernel trap at 0xffffff801070fd84, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000e0, CR3: 0x0000000011f3d000, CR4: 0x0000000000000660
RAX: 0xffffff8022a91008, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000002
RSP: 0xffffff80f8cdbb20, RBP: 0xffffff80f8cdbb20, RSI: 0x0000000000000001, RDI: 0x0000000000000000
R8: 0xffffff8010ae6f3f, R9: 0xffffff801399ae90, R10: 0xffffff801d357000, R11: 0x00000000ffffff00
R12: 0x0000000000000000, R13: 0xffffff8022c723e0, R14: 0xffffff8022a91008, R15: 0x0000000000000002
RFL: 0x0000000000010246, RIP: 0xffffff801070fd84, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000e0, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80f8cdb7c0 : 0xffffff801061d626
0xffffff80f8cdb830 : 0xffffff80106b7bd5
0xffffff80f8cdba00 : 0xffffff80106ce4ed
0xffffff80f8cdba20 : 0xffffff801070fd84
0xffffff80f8cdbb20 : 0xffffff8010910152
0xffffff80f8cdbb60 : 0xffffff80109156d1
0xffffff80f8cdbb90 : 0xffffff8010915618
0xffffff80f8cdbc00 : 0xffffff80109189fc
0xffffff80f8cdbc30 : 0xffffff80107120af
0xffffff80f8cdbc60 : 0xffffff80106f18d3
0xffffff80f8cdbcb0 : 0xffffff80106f1021
0xffffff80f8cdbcf0 : 0xffffff80106f151a
0xffffff80f8cdbd70 : 0xffffff8010905cfa
0xffffff80f8cdbdd0 : 0xffffff80106f9ff2
0xffffff80f8cdbe20 : 0xffffff80106f296a
0xffffff80f8cdbe60 : 0xffffff80109650ee
0xffffff80f8cdbed0 : 0xffffff8010971b52
0xffffff80f8cdbf50 : 0xffffff80109e182a
0xffffff80f8cdbfb0 : 0xffffff80106ced33
BSD process name corresponding to current thread: launchd
Boot args: serverperfmode=1
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000010400000
Kernel text base: 0xffffff8010600000
System model name: Macmini3,1 (Mac-F22C86C8)
System uptime in nanoseconds: 1018159461778
last loaded kext at 38032238857: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f92404000, size 36864)
last unloaded kext at 218306354237: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f9248a000, size 8192)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.nke.l2tp 1.8
com.apple.nke.pptp 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 8.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBOHCI 5.2.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPortBrcm43224 600.36.17
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.nke.ppp 1.8
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500,11 GB
Serial ATA Device: OCZ-VERTEX3, 240,06 GB
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x24100000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0250, 0x24120000 / 3
USB Device: EyeTV Hybrid, 0x0fd9, 0x0018, 0x26200000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8216, 0x06110000 / 3Reboot while holding down the command-r keys so the Mac boots to the Recovery Disk. From there select Disk Utility and then run Repair Disk.
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My Mac won't shut down after upgrading to Panther
I recently upgraded to Panther 10.3 from Jaguar 10.2.9. After Panther had installed successfully, I used software update and I'm now running Panther 10.3.9. However, since then my Mac won't shut down. It doesn't hang or freeze - it just does nothing at all.
I've made sure no applications are running or have frozen. I've tried booting up from the OS X disk and running Disk Repair, and I've also tried using the 'fsck' tool. (I entered '/sbin/fsck -f' in single-user mode). Nothing has worked.
Now each time I want to shut down, I have to force shut down. Can anyone help?
800 MHz PowerPC G4 Mac OS X (10.3.9) 1.5 GB SDRAMHard shutdowns can cause disk damage. You are better off leaving your Mac on until the problem is sorted.
Have you disconnected all peripheral devices (unmount firewire drives before disconnecting) except Apple keyboard and mouse and tried shutdown? Often peripherals can kick back a signal to the cpu preventing shutdown.
-mj
[email protected] -
Help - Lights and screen are flashing--won't shut down
Hi:
I'm pretty certain this PB Ti has seen its last day. The last time I started it up, it didn't start, but kept spinning (the hard drive) up and down. Now, it won't shut down. Even a force shutdown won't kill it. If there is any power to the computer at all, it will spin a little and kick the fan on and off, and do this over and over all the while the power light, caps lock light, and the screen light flicker and the screen itself flickers between some light to off. Even the adapter light on the back flickers orange and sometimes between orange and green.
It doesn't look good. I've removed the battery. It has been without power at all for a few weeks now, and I just plugged it in, and it started flickering immediately with a few spin up sounds and the fan kicking on and off.
Other than the noise of the drive and the fan, there are no other sounds. No bells or pings. I can't get a boot CD into the drive.
Is this a logic board issue? I'd love to hear that it is bad ram, or something.
Any suggestions would be appreciated.Hi j,
Welcome to Apple Discussions.
Wow, never heard of a case like this one. Sounds like either LB is really messed up, or there's a short circuit somewhere. There's no reason not to check the RAM first: try one module at a time in one slot, then repeat in the other slot. That should answer that question.
My next troubleshooting would be to flip open the keyboard and snug up any loose screws and look for any potential short circuits and and carefully check all the cable connections you can get at. Also look for blackened areas where it looks like something has fried. If you see that, you may have your answer. Repeat process with bottom cover removed. Also try booting with bottom cover removed. Report back with results.
One other thought: periodically someone will post about a stuck power button. Push that around a bit in different directions and see if that has any effect. -
Won't shut down, won't empty trash, can't force quit, hangs forever
Hi all. Multiple problems here with MacBook Air. Can't even give you the specific OS because of the hanging problem. In brief the issues are:
1. It won't shut down unless by using the power button.
2. It won't empty the trash. Nor will it stop emptying the trash. All attempts to do so are met with either the warning that an application is in use (only the trash is in use) or it hangs
3. It is impossible to force quit. The usual keystrokes have no effect and in any case the third keystroke - usually esc- is shown under the Finder as an arrow comIng out of the upper left (open) corner of a semi-circle. Although this is a Spanish keyboard there is no corresponding key anywhere on the computer
4. Any attempts to open any other application while engaging in the fruitless attempts to empty the trash are met with the dreaded beach all of death.
As a consequence I can only use the MacBook Air by not emptying an ever growing amount of trash. This can't possibly be good.David ...
Hopefully you can boot in Safe Mode so you can find out which OS X is installed. Troubleshooting advice can depend on that information.
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Then click the Apple menu top left in the screen. From the drop down menu click: About This Mac
Note the version number.
Then click Restart from the Apple () menu.
Post back with the OS X version please. -
My Mac Mini Won't Shut Down Properly
I recently upgraded to 10.6.2 after buying a mac wireless keyboard and magic mouse. Now I keep getting this problem where the OS won't shut down.
One of the symptoms is that when I move the mouse to the area at the top right of the screen with the clock, volume and wifi icons (is there a name for that?) I just get a spinning beach ball. The clock has stopped too! Also the volume controls from the keyboard don't work any more, even the remote control stops working. I can't shut down or sleep the computer, even 'about my mac' doesn't work.
Other applications seem to work OK and in Activity Monitor I don't see any unresponsive apps.
This hanging doesn't start straight away and two things that have set it off have been using the volume controls and when I tried to press ⌘-space to search for something.
I really don't know where to begin!
Message was edited by: beardieblokeStill doing it! I disconnected all the USB peripherals and that was fine for a while, also removed stuff out of the task bar thing that I wasn't using.
Then re-connected the USB hub and it happened again... maybe it's something to do with that or just bad luck... -
G4 won't shut down only restarts
I've been using the comptuer without a battery & it was working fine. There was a blackout on Saturday, though computer was not on at time. Sunday computer worked fine, but printer didn't work. When I went to shut down computer it just restarted.
Bought new battery today. Reset PMU & installed new battery. Started computer with only keyboard & monitor attached. Worked OK & shut down OK. Then reattached perpherials & now won't shut down again.
What should I do? Anyone know what I'm doing wrong? Thanks, FishThanks for the input Hatter. Can you tell me how to do the fsck -fy procedure or tell me where to find the directions?
For the longest time, when I read " fsck -fy" I actually thought the writer was politely swearing. I really have no idea what it is or does, but found some sketetal instructions in the discussions, so tried it. But I don't have enough info to do it correctly.
I am more in favor of reset nvram from inside Open
Firmware
cmd opt of
reset-nvram
set-defaults
reset-all
which I think does a better job dealing or clearing
corrupt nvram or device tree on MDDs and later Macs.
Also, I have no idea what you are talking about, where or how to do it. Open Firmware?? Is this something I open up? where is it? etc.
Now that you mention it, buying a new hub makes sense if your other suggestions don't work.
I hope I hear from you again. Thanks for your help. Fish
PowerMac G4 733 Mgz Mac OS X (10.3.9) Epson scanner 3170, Epson printer 820, Ext. HD -
HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!I have this question too.
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External hard drive won't shut down after switch from OS10.5 to OS10.4.11
i recently chanded my OS from 10.5 to 10.4.11 (as a programme i want to use is not compatible with leopard), but since i have done this my external hard-drive won't shut down automatically when i shut down my mac. i have to switch it off at the plug instead.
can anyone suggest how i can get it to do this again?
i'm a little concerned that i'm damaging the external drive by turning it off manually all the time..
thanksSome hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected] -
I had a disk error with a SD disk from my camera. Removed the disk from the card reader and got the Disk Removal Error alert. Then the whole thing froze up on me. Noting else would eject, No other apps would shut down and basically nothing worked. I couldn't shut down so I removed the battery. Restarted the computer ok then tried to repair the SD disk in question. No luck on the repair so ejected it again. Then tried to restart OS and it won't shut down again except everything still works but it just won't shut down.
Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected] -
Macbook Air isn't a year old and I don't leave it plugged in ever. The battery might last 2 hours and gets very hot. In addition the fan runs at a very high speed. The computer won't shut down in a normal way. I have to hold the power button down to shut it off. Can someone suggest something please.
Thanks.Runaway applications can shorten battery runtime
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I got a iPod nano about a month ago, and installed iTunes on my PC. All is well so far... until I try to shut down. The computer restarts instead. After installing and unistalling iTunes from the cd and apple.com nothing changes. I've tried shuting down all iPod and iTunes related processes in the task manager before shutting down, but the result is always the same.
Called Apple help, and they've never heard of this problem.
Can someone help? I like iTunes to much to give up on this one.
Morten G
Trondheim, NorwayWhat makes you think iTunes is causing this?
Are you getting some kind of error? Have you looked in your application & system event viewer logs?
I mean, if you've shut down iTunes & iPod processes in task manager, and Windows still won't shut down.....why would iTunes be causing this? -
Root.sh fails - asm won't shut down
I am trying to instal clusterware 11gR2 on Oracle Enterprise Linux 5. This is all running an Oracle Virtualbox environment, using ASM for the cluster disk in an openfiler. 32 bit installation, 1GB memory allocated to each node environment. I had to ignore errors for the following:
< 1.5 GB memory
small swap file
ncsd and ntpd processes not running (not connected to internet), I understand Oracle will install it's own timer service if this is not present
Running root.sh fails because asm won't shut down properly:
[root@odbn1 grid]# ./root.sh
Running Oracle 11g root.sh script...
The following environment variables are set as:
ORACLE_OWNER= oracle
ORACLE_HOME= /u01/app/grid
Enter the full pathname of the local bin directory: [usr/local/bin]:
Copying dbhome to /usr/local/bin ...
Copying oraenv to /usr/local/bin ...
Copying coraenv to /usr/local/bin ...
Creating /etc/oratab file...
Entries will be added to the /etc/oratab file as needed by
Database Configuration Assistant when a database is created
Finished running generic part of root.sh script.
Now product-specific root actions will be performed.
2010-08-24 14:46:44: Parsing the host name
2010-08-24 14:46:44: Checking for super user privileges
2010-08-24 14:46:44: User has super user privileges
Using configuration parameter file: /u01/app/grid/crs/install/crsconfig_params
Creating trace directory
LOCAL ADD MODE
Creating OCR keys for user 'root', privgrp 'root'..
Operation successful.
root wallet
root wallet cert
root cert export
peer wallet
profile reader wallet
pa wallet
peer wallet keys
pa wallet keys
peer cert request
pa cert request
peer cert
pa cert
peer root cert TP
profile reader root cert TP
pa root cert TP
peer pa cert TP
pa peer cert TP
profile reader pa cert TP
profile reader peer cert TP
peer user cert
pa user cert
Adding daemon to inittab
CRS-4123: Oracle High Availability Services has been started.
ohasd is starting
CRS-2672: Attempting to start 'ora.gipcd' on 'odbn1'
CRS-2672: Attempting to start 'ora.mdnsd' on 'odbn1'
CRS-2676: Start of 'ora.mdnsd' on 'odbn1' succeeded
CRS-2676: Start of 'ora.gipcd' on 'odbn1' succeeded
CRS-2672: Attempting to start 'ora.gpnpd' on 'odbn1'
CRS-2676: Start of 'ora.gpnpd' on 'odbn1' succeeded
CRS-2672: Attempting to start 'ora.cssdmonitor' on 'odbn1'
CRS-2676: Start of 'ora.cssdmonitor' on 'odbn1' succeeded
CRS-2672: Attempting to start 'ora.cssd' on 'odbn1'
CRS-2672: Attempting to start 'ora.diskmon' on 'odbn1'
CRS-2676: Start of 'ora.diskmon' on 'odbn1' succeeded
CRS-2676: Start of 'ora.cssd' on 'odbn1' succeeded
CRS-2672: Attempting to start 'ora.ctssd' on 'odbn1'
CRS-2676: Start of 'ora.ctssd' on 'odbn1' succeeded
ASM created and started successfully.
DiskGroup CLSVOL1 created successfully.
clscfg: -install mode specified
Successfully accumulated necessary OCR keys.
Creating OCR keys for user 'root', privgrp 'root'..
Operation successful.
CRS-2672: Attempting to start 'ora.crsd' on 'odbn1'
CRS-2676: Start of 'ora.crsd' on 'odbn1' succeeded
CRS-4256: Updating the profile
Successful addition of voting disk 502348953fc24f1cbf9c9f0fdf5cf2e0.
Successfully replaced voting disk group with +CLSVOL1.
CRS-4256: Updating the profile
CRS-4266: Voting file(s) successfully replaced
## STATE File Universal Id File Name Disk group
1. ONLINE 502348953fc24f1cbf9c9f0fdf5cf2e0 (/dev/oracleasm/disks/CRS) [CLSVOL1]
Located 1 voting disk(s).
CRS-2673: Attempting to stop 'ora.crsd' on 'odbn1'
CRS-2677: Stop of 'ora.crsd' on 'odbn1' succeeded
CRS-2673: Attempting to stop 'ora.asm' on 'odbn1'
ORA-15097: cannot SHUTDOWN ASM instance with connected client
CRS-2675: Stop of 'ora.asm' on 'odbn1' failed
CRS-4000: Command Stop failed, or completed with errors.
Command return code of 1 (256) from command: /u01/app/grid/bin/crsctl stop resource ora.asm -init
Stop of resource "ora.asm -init" failed
Failed to stop ASM
CRS-2673: Attempting to stop 'ora.ctssd' on 'odbn1'
CRS-2677: Stop of 'ora.ctssd' on 'odbn1' succeeded
CRS-2673: Attempting to stop 'ora.cssdmonitor' on 'odbn1'
CRS-2677: Stop of 'ora.cssdmonitor' on 'odbn1' succeeded
CRS-2529: Unable to act on 'ora.cssd' because that would require stopping or relocating 'ora.asm', but the force option was not specified
CRS-4000: Command Stop failed, or completed with errors.
Command return code of 1 (256) from command: /u01/app/grid/bin/crsctl stop resource ora.cssd -init
Failed to exit exclusive mode
Initial cluster configuration failed. See /u01/app/grid/cfgtoollogs/crsconfig/rootcrs_odbn1.log for details
[root@odbn1 grid]#
The rootcrs_odbn1.log shows the same error:
[root@odbn1 crsconfig]# tail -50 rootcrs_odbn1.log
2010-08-24 15:10:38: /bin/su successfully executed
2010-08-24 15:10:38: /u01/app/grid/gpnp/odbn1/wallets/prdr/cwallet.sso => /u01/app/grid/gpnp/wallets/prdr/cwallet.sso
2010-08-24 15:10:38: rmtcpy: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/prdr/cwallet.sso -destfile /u01/app/grid/gpnp/wallets/prdr/cwallet.sso -nodelist odbn1,odbn2
2010-08-24 15:10:38: Running as user oracle: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/prdr/cwallet.sso -destfile /u01/app/grid/gpnp/wallets/prdr/cwallet.sso -nodelist odbn1,odbn2
2010-08-24 15:10:38: s_run_as_user2: Running /bin/su oracle -c ' /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/prdr/cwallet.sso -destfile /u01/app/grid/gpnp/wallets/prdr/cwallet.sso -nodelist odbn1,odbn2 '
2010-08-24 15:11:20: Removing file /tmp/file1ye3x8
2010-08-24 15:11:21: Successfully removed file: /tmp/file1ye3x8
2010-08-24 15:11:21: /bin/su successfully executed
2010-08-24 15:11:21: /u01/app/grid/gpnp/odbn1/wallets/pa/cwallet.sso => /u01/app/grid/gpnp/wallets/pa/cwallet.sso
2010-08-24 15:11:21: rmtcpy: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/pa/cwallet.sso -destfile /u01/app/grid/gpnp/wallets/pa/cwallet.sso -nodelist odbn1,odbn2
2010-08-24 15:11:21: Running as user oracle: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/pa/cwallet.sso -destfile /u01/app/grid/gpnp/wallets/pa/cwallet.sso -nodelist odbn1,odbn2
2010-08-24 15:11:21: s_run_as_user2: Running /bin/su oracle -c ' /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/pa/cwallet.sso -destfile /u01/app/grid/gpnp/wallets/pa/cwallet.sso -nodelist odbn1,odbn2 '
2010-08-24 15:11:49: Removing file /tmp/filelEb5Lp
2010-08-24 15:11:49: Successfully removed file: /tmp/filelEb5Lp
2010-08-24 15:11:50: /bin/su successfully executed
2010-08-24 15:11:50: /u01/app/grid/gpnp/odbn1/wallets/root/b64certificate.txt => /u01/app/grid/gpnp/wallets/root/b64certificate.txt
2010-08-24 15:11:50: rmtcpy: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/root/b64certificate.txt -destfile /u01/app/grid/gpnp/wallets/root/b64certificate.txt -nodelist odbn1,odbn2
2010-08-24 15:11:50: Running as user oracle: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/root/b64certificate.txt -destfile /u01/app/grid/gpnp/wallets/root/b64certificate.txt -nodelist odbn1,odbn2
2010-08-24 15:11:50: s_run_as_user2: Running /bin/su oracle -c ' /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/root/b64certificate.txt -destfile /u01/app/grid/gpnp/wallets/root/b64certificate.txt -nodelist odbn1,odbn2 '
2010-08-24 15:12:26: Removing file /tmp/fileUQzFxE
2010-08-24 15:12:27: Successfully removed file: /tmp/fileUQzFxE
2010-08-24 15:12:27: /bin/su successfully executed
2010-08-24 15:12:27: /u01/app/grid/gpnp/odbn1/wallets/peer/cert.txt => /u01/app/grid/gpnp/wallets/peer/cert.txt
2010-08-24 15:12:27: rmtcpy: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/peer/cert.txt -destfile /u01/app/grid/gpnp/wallets/peer/cert.txt -nodelist odbn1,odbn2
2010-08-24 15:12:27: Running as user oracle: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/peer/cert.txt -destfile /u01/app/grid/gpnp/wallets/peer/cert.txt -nodelist odbn1,odbn2
2010-08-24 15:12:27: s_run_as_user2: Running /bin/su oracle -c ' /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/peer/cert.txt -destfile /u01/app/grid/gpnp/wallets/peer/cert.txt -nodelist odbn1,odbn2 '
2010-08-24 15:12:47: Removing file /tmp/filevnw3D8
2010-08-24 15:12:47: Successfully removed file: /tmp/filevnw3D8
2010-08-24 15:12:47: /bin/su successfully executed
2010-08-24 15:12:47: /u01/app/grid/gpnp/odbn1/wallets/pa/cert.txt => /u01/app/grid/gpnp/wallets/pa/cert.txt
2010-08-24 15:12:47: rmtcpy: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/pa/cert.txt -destfile /u01/app/grid/gpnp/wallets/pa/cert.txt -nodelist odbn1,odbn2
2010-08-24 15:12:47: Running as user oracle: /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/pa/cert.txt -destfile /u01/app/grid/gpnp/wallets/pa/cert.txt -nodelist odbn1,odbn2
2010-08-24 15:12:47: s_run_as_user2: Running /bin/su oracle -c ' /u01/app/grid/bin/cluutil -sourcefile /u01/app/grid/gpnp/odbn1/wallets/pa/cert.txt -destfile /u01/app/grid/gpnp/wallets/pa/cert.txt -nodelist odbn1,odbn2 '
2010-08-24 15:13:19: Removing file /tmp/fileArkUFi
2010-08-24 15:13:20: Successfully removed file: /tmp/fileArkUFi
2010-08-24 15:13:20: /bin/su successfully executed
2010-08-24 15:13:20: Exiting exclusive mode
2010-08-24 15:13:41: Command return code of 1 (256) from command: /u01/app/grid/bin/crsctl stop resource ora.asm -init
2010-08-24 15:13:41: Stop of resource "ora.asm -init" failed
2010-08-24 15:13:41: Failed to stop ASM
2010-08-24 15:14:44: Command return code of 1 (256) from command: /u01/app/grid/bin/crsctl stop resource ora.cssd -init
2010-08-24 15:14:44: CSS shutdown failed
2010-08-24 15:14:44: Failed to exit exclusive mode
2010-08-24 15:14:44: Initial cluster configuration failed. See /u01/app/grid/cfgtoollogs/crsconfig/rootcrs_odbn1.log for details
[root@odbn1 crsconfig]#
Has anyone seen this before? All help greatly appreciated!Hi Sebastian,
Thank you for your quick reply. Here's what I tried:
1. reset the install as you suggested, and tried running root.sh again. The exact same thing happened.
2. restored to an openfiler snapshots that were taken right before the failed upgrade. Increased memory on both VMs to 1280M as you suggested. Rebooted the virtual environment and ran the installation again. This time, the root.sh script froze my environment - not enough memory to support this.
3. restored the openfiler snapshots again. Increased memory on one node (odbn1) to 1500M. Ran the install for a single node cluster. It got past this error.
Thank you!!!
Also, thanks for the tip on the ntp.init file. That did eliminate the error for ntpd not running during the installation.
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