No keyboard to fill in password when downloading app

when I press install to download app I have to fill in password but I cannot do that because there is no keyboard to fill in the password

I am not really sure if this will answer you question in one part of you post you say you can download free apps and in the other you say you can't but I will give it my best shot. Itunes (the app store) always needs up to date payment info either a credit card with atleast a dollar on it you wont get charged anything if the app is free this it just to back purchases. Or if you don't want to put you credit card info in you can just get a prepaid itunes card. Itunes will ask for your passcode every fifteen min. you can set it to ask for it every time you purchase something but every 15 min is the norm. Hope this helps.

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I am not really sure if this will answer you question in one part of you post you say you can download free apps and in the other you say you can't but I will give it my best shot. Itunes (the app store) always needs up to date payment info either a credit card with atleast a dollar on it you wont get charged anything if the app is free this it just to back purchases. Or if you don't want to put you credit card info in you can just get a prepaid itunes card. Itunes will ask for your passcode every fifteen min. you can set it to ask for it every time you purchase something but every 15 min is the norm. Hope this helps.

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Hi Wantedhelp,
Welcome to the Support Communities! If you are having trouble logging in to the App store on your iPad, I would first suggest you restart the device.
Then go to My Apple ID (appleid.apple.com), click “Manage your Apple ID,” and try to sign in with your Apple ID. If you are unable to sign in, follow the steps provided there to reset your Apple ID account password.
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iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
http://support.apple.com/en-us/HT201248
If you need additional help with your Apple ID, contact the Apple ID Security team:
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http://support.apple.com/en-us/HT5699
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BUMP

No keyboard to fill in password when downloading app

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