No letters password reset instructions on mail.ru

No letters password reset instructions on mail.ru

If they forget their passwords to their iTunes accounts then they should be able to reset it by going to http://iforgot.apple.com or to http://appleid.apple.com and 'reset your password' - on that site, after entering their iTunes account id, they can either reset the password by answering their security questions and date of birth that they have on the account, or they can get a reset email sent to their account's primary email address (rescue email address if they have one on the account).
There are some instructions, and screenshots, on this page : If you forgot your Apple ID password.
If they can't get it reset via that site then they will need to contact Support here in the UK (as they are here in the UK), which will be by phone as they will need to confirm their id and that it's their account : http://support.apple.com/en-us/HT5699#U
After resetting the password they may then need to log out of the account on the iPad by tapping on the id in Settings > iTunes & App Store (tapping on the id should give a popup with one option being 'sign out'), and then log back in with the new password - that is to 'refresh' the account on it so that it knows about the new password (otherwise they might get 'invalid password' errors when trying to do anything in the stores).

Similar Messages

  • Password reset by email

    My phone was stolen and I'm wanting to use BBM on an old handset.  I cannot remember the password AND the answer to the security question.
    There must be a way for Blackberry to send me a password reset via E-Mail - I DO remember confirming my email upon the initial registration.
    Please advise, I do not want to reset my BBM ID as I have far too many contacts to hunt down and I am also part of several BBM groups.

    Hi and Welcome to the Community!
    Please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
    In there is a method to use for your situation...having originally confirmed your BBID, there is a special process for you to use, documented in one of the KBs linked from that post. Hopefully, this information will be of use to you.
    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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  • TS5223 iCloud Password Reset Problems

    When I submit a password reset request on iCloud.com the site does not deliver the password reset instructions to the email address.  Apple, any ideas?

    We're only users here, Apple does not participate.
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  • Password reset email

    I requested help retrieving my Itunes password yesterday and it said once I receive it via email, it will have instructions how to proceed.
    I still haven't received it.  Checked spam folder too.
    How long does it take for me to get the password reset instruction email? thanks.

    Thanks -- that's what I thought.  I have 2 email accounts. The original ITunes account was one address; on which I have my iTunes credit from a gift card - a hefty amount.  The newer email is my current login - but no ITunes credit.  I wanted to log back into the old one to use up the credit.
    hmm....
    Servers or providers haven't been down....
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    ugh.

  • Can I use my existing E-mail address to retrieve my password reset through security questions

    Can I use my existing E-mail address to retrieve my password reset through security questions instead of through E-mail. When I try retrieving my new Apple password through reset through security questions?  On the Apple id, it will not allow me to do so becasue I forgot my security answers to the question. I'm naming one or two of the wrong vechiles which is what the questions ask me for for security questions.
    For icloud do you reccommend that I keep that same E-mail address or create a new one for my iCloud mail aside from my G-mail address name?
    I asked support community for the very first time to reset my security questions and it wanted me to create a new user name for iCloud when I already have *****l for my original Apple id.
    <Email Edited By Host>

    TheresaEW,
    I’d recommend contacting Apple directly to resolve your security question issue.

  • I need to delete an old icloud account on my i phone but can't remember the password and have changed my e-mail as it was cloned so can't use the password reset. Any ideas?

    Can anyone help me. I need to delete an old iCloud account on my i phone 4S so that I can use my new one. My old e-mail was cloned by my ex husband so I had to delete the account . I do not know what the password was and I can't use password reset as the old account does not exist and I have no chance to resurect it. any ideas?

    Hi Gail it is a separate apple id used on my old iphone. I now have a new appleid and password which is functioning though the new phone is bringing up my old apple ID
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  • E-mail notification for password reset

    Hello,
    We recently activated the e-mail notification of user requests password reset in SRM  Portal.
    After the password reset, the recipients will receive this message:
    Dear  <user>,
    Your password has been reset. Your new password is <password>.
    Is it possible to modify this message?
    Thank you!

    Hi,
    I think the mail is sent from workflow.
    Please check which workflow is triggered in SWI2_FREQ transaction.
    For example,
    Workflow WS10000224 has task TS10008202 and task called method RESETPASSWORDANDMAIL of Business Object BUS4101.
    Please check Business Object BUS4101 and method ResetPasswordANDMail.
    The method calls FM BBP_GENERATE_PASSW_MAIL.
    Some text objects are used in this FM.
    001     New password for procurement system
    002     This is an automatic generated email. Please don't reply!
    003     Dear employee,
    004     your new password in the procurement system is:
    005     Please change it as soon as possible.
    006     User account for procurement system
    007     your user account in the procurement system is:
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    >Dear <user>,
    >Your password has been reset. Your new password is <password>.
    Regards,
    Masa

  • Not Getting Password Reset mail to the default e-m...

    I have looked in my in box several times over the past two hours and do not see a mail for password reset. I also checked my Spam/Junk mail folder and do not see any mail from Skype. What is the solution. I opened another account and am not able to log in with my newly created password. This is becoming an issue and I need some solution
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    Please Contact Customer Service.
    How can I contact Skype Customer Service?
    What is live chat support?
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    Tamim
    Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
    If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

  • Recieving a 'Your Apple ID password has been reset.' e-mail every few days

    Greetings!
    I have an inactive Apple ID that has been dormant for over two years. A few months ago I began receiving Your Apple ID password has been reset.
    e-mails every few weeks. Changing my password resolved the problem...for a couple of weeks. About two weeks ago I started recieving the 'password reset' e-mail every second or third day. I change my password and a day or two later...same e-mail. I looked for a 'delete account' option in the Apple ID section of the Apple website but could not find one.
    My main Apple ID (the one I am currently using) is safe but I don't like the fact that my old account is being accessed regularly. There must be a way to delete the old account permanently. Thanks in advance to anyone who can point in the right direction.
    Cheers!
    jj

    You'll have to contact apple support and see if they can delete the apple ID for you

  • No Verification E-Mail or Password Reset E-Mail

    I was trying to access my account to order something yesterday and I was told to verify my e-mail. I waited and recived nothing so I tried a few more times to no avail. Attempting to reset my password gives me the same results. I tried the steps given here: http://www.forums.bestbuy.com/t5/BestBuy-com/BestBuy-com-Password-Reset-Assistance/td-p/820646 Still no e-mail.  MyBestBuy e-mail is the same as my e-mail here. Thank you.

    Hello gbeezy,
    Welcome to the forums and thanks for joining the conversation! I am sorry to read you were having some troubles accessing your account due to not receiving our verification email for your BestBuy.com account.
    Previous customers have had success by simply using a different email address. I recommend checking your spam/junk folder as these emails can sometimes get automatically filtered there. In the event it wasn’t redirected to one of those folders, we would typically need to try a few other things to once again provide you with access to your account. However, it appears you may have received assistance with this already over the phone. Is this correct? If not, please let me know and I will continue to look into this for you further.
    Thanks,

  • Password reset e-mail

    Forgot my password for BB ID but when I go to reset it it, the e-mail that is sent to me does not include a link.  Instead of the link the following appears "body{font-family: 'Arial';}a{color:
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    Is there any other way to reset my password?  I have e-mailed for a password reset over 10 times and I get the same e-mail every time.

    Can you access the email from a pc?
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Domain e mail password reset

    have being using a domain e mail for 5 years as of yesterday I can no longer login under this e mail. What has changed. it was working on tablet and cell phone but when I did a password reset on desktop they are not working.  How do you do a password reset if you can not get to the email

    thanks for the reply. I have and I need to add that I have resdidential service purchased 1 year ago that verizon assigned me an e mail that I do not use and when I try as you suggested it keeps refering to that  account and not the domain e mail that I have being using for the past 5 years. I can not get my version to acknowledge that I am using a domain e mail that I paid for when I did not have verzion service. I have since returned to verizon a year ago and this domain e mail has worked for the past year until Friday July 3 2015 

  • Customise password reset e-mail

    Hi,
    My password reset functionality is working well. However the e-mail that it sends to the user with the new password does not look to good. Any idea how I can customise the appearance of this email?
    Regards.

    Hi,
      There is no configuration option or direct way to customize this email. You can download the initial data files and extract initial_data7.xml from the zipped file. Open this file and search for MSGCODE="1056" and MSGCODE="1034". Once you find this lines, make the changes to the text after MSGDESC=" to the text you want. Upload this file back to CUP with 'clean and insert' option.
    Other way would be to enter the text directly in VIRSA_AE_MESSAGE table.
    Regards,
    Alpesh

  • HT4798 I am trying to reset my Apple id password but the e-mail sent to my has no link.

    I just remembered my password (I guess) -- I go in here, but the password reset email was worthless.  What would happen if I really forgot my password?

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact
    AlMc6 wrote:
    ... had to open a new apple id, but my iphone keeps prompting me to sign on to my old one..
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • How do i reset the outgoing mail password?

    How do I reset the outgoing mail paswsword?

    Settings/Mail,contacts,calendars. Tap on the name of the email account, then scroll down and tap SMTP. If you have more than one outgoing mail server tap on the one for that account.

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