"No License to Play this track" messages

2"No License to Play this track" messages?There seems to be a lot of "no license to play this track" error messages here, but none seem to match mine. I use my ZEN MX for audible books.
I transferred the files numerous ways from Netlibrary and they will play using Windows Media Player from my ZEN. But not on the ZEN directly.
I've updated the firmware, and reloaded the files already.
any help?

I had this problem when I downloaded NetLibrary files using Firefox browser. NetLibrary also has very good tech support. The problem was fixed by downloading the file using Internet Explorer

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