No longer able to access iTunes Store?

Question

Since updating to latest iTunes version - I am unable to access iTunes store.
I've checked my 'firewall' and itunes is 'enabled', on running a check in i-tunes the following was noted;
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
Any ideas?
Scobie

Answer 1

I have iTunes 7.6.1.9 installed. It has been working fine until four days ago. Now, I can no longer connect to the iTunes store. According to the diagnostics data, iTunes thinks I am using a proxy server. That proxy server is what I use when I connect to my corporate LAN via a VPN. I connect off and on, but, it is not my permanent Internet connection. How can I tell iTunes that I am not using my proxy server? Yahoo Music Jukebox and my AntiVirus program also can no longer connect to the Internet. I suspect the proxy server issue with these as well as they have been working fine until a few days ago.
Here is the diagnostics data:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.3.1
iTunes Serial Number E102C412AEA5A0A6
Current user is an administrator.
The current local date and time is 2008-03-23 18:16:13.
iTunes is not running in safe mode.
Video Display Information
Radeon X1900 GT
Radeon X1900 GT Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A7B09BDD-D44F-4C97-999E-41243D72BFF8}
Description: Nortel IPSECSHM Adapter - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DHCP Server:
Lease Obtained: Wed Dec 31 17:00:00 1969
Lease Expires: Wed Dec 31 17:00:00 1969
DNS Servers:
Adapter Name: {720702FB-B3CB-4BD9-BC1C-D70BA529A3CE}
Description: Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller - Packet Scheduler Miniport
IP Address: 192.168.0.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Sun Mar 23 14:34:57 2008
Lease Expires: Sun Mar 30 14:34:57 2008
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: xxxxxxxxx.xxx.com:80
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-03-19 21:46:02.