No longer able to add ringtones to itunes 10.6 and up

I am no longer able to add ringtones into tones. I make the ringtones via itunes but it won't let me add it to the "tones" tab. The file is proper .m4r extension but when I try to add it, it gives me the circle with the line across the middle that doesn't let me add it to the tones tab. Is anyone else having this trouble? and if so how can I fix it?

Try Repair security permissions for iTunes for Windows.
tt2

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